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    This Software Company Can Boost Your Retention Rate

    Gainsight, a customer-success management company, helps increase customer retention for small but quickly growing companies.
    by Jeff Kauflin Mar 01, 2014 1 minute
    Source: Illustration Š Theispot.com/Dan Page Collection

    Most healthcare facilities do their staff scheduling on paper. OnShift, a software-as-a-service (SaaS) startup that automates the scheduling process for nursing homes and other healthcare facilities, is trying to change that.

    Even with sales growing 90 percent

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