NPR

Amtrak Asks 2 People Who Use Wheelchairs To Pay $25,000 For A Ride

It usually costs $16 to take Amtrak from Chicago to Bloomington, Ill. The company defended the $25,000 cost for the extra wheelchair users, saying it reflects a new policy.
A member of the station staff pushes a portable wheelchair lift along the platform at an Amtrak station in DeLand, Fla. The company says its policies for having to adjust or remove seats has changed.

Updated at 11:32 p.m. ET

It costs just $16 to buy a one-way ticket on the Amtrak train from Chicago to Bloomington, Ill., unless you're the two people who use wheelchairs and tried to buy tickets recently. They were told their tickets will cost not $16 — but $25,000.

When Adam Ballard saw what Amtrak wanted to charge, he couldn't believe it.

"I thought it was a mistake. That's the price of a car," Ballard says. "How can that be possible? I was sure it was a mistake. But I've seen it in writing. So I know it's not."

Ballard works for a disability service

You’re reading a preview, subscribe to read more.

More from NPR

NPR2 min read
Gaza Solidarity Protests Sweep U.S. Colleges; SCOTUS Tackles Starbucks Union Case
Tensions are high as campus protests over the war in Gaza stretch across the U.S. The Supreme Court will hear a case about pro-union Starbucks employees.
NPR2 min read
No More Noncompetes, FTC Says; Tenessee Bill Would Allow Teachers To Carry Guns
The Federal Trade Comission voted yesterday to ban nearly all noncompete agreements. Tenessee's lawmakers have passed a bill allowing teachers to carry guns on campus.
NPR2 min readInternational Relations
Report On UNRWA Concludes Israel Has Not Provided Evidence Of Employees' Militancy
An independent review commissioned by the United Nations did not have a mandate to investigate Israel's other claim that a dozen UNRWA employees took part in the Oct. 7 Hamas-led attack on Israel.

Related Books & Audiobooks