Facility Management

Say what? Leadership conversations

Have you ever started a new job or worked with a new team and realised that you needed to build trust fast?

Building trust and managing it long-term is one of the primary skills of a high performing leader.

Leaders often talk about the need to build trust, but few have a clear strategy that they follow on a regular basis. To get it right requires a variety of skills ranging from demonstrating a list of trusted behaviours right through to using some techniques to build trust quickly in teams.

These are both important, but are not enough on their own. What I have discovered is that leaders struggle to build trust if they are poor at communicating the vision, the accountability requirements, expectations and their own point of view. Essentially, leaders must have the right foundational communication skills in place first.

TRUST IS ENABLED THROUGH COMMUNICATION

Every communication we

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