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    ThinkSales3 min read
    Rolling the Dice on Sales Forecasting
    One of the key measures of the competency of senior sales professionals across the globe, is their ability to accurately forecast pending sales. But here’s the problem. When CSO Insights surveyed 700 sales teams worldwide, the results revealed that t
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    Welcome To The Valley Of Despair
    The Valley of Despair is a common reaction to change in business. It’s the boneyard were good projects go to die. The top three things we change in business are: Process, structure and technology (sometimes all three). Adjustments may be radical over
    ThinkSales2 min read
    Operationalising Customer Retention & Growth
    IN AN ENVIRONMENT where good Customer Service should be the minimum requirement, most organisations fail to consistently match even this standard. The good news is that for those companies nimble enough to plan and operationalise a competitive advant

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