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    The Outstanding Organization: Generate Business Results by Eliminating Chaos and Building the Foundation for Everyday Excellence
    The Outstanding Organization: Generate Business Results by Eliminating Chaos and Building the Foundation for Everyday Excellence
    The Outstanding Organization: Generate Business Results by Eliminating Chaos and Building the Foundation for Everyday Excellence
    Audiobook6 hours

    The Outstanding Organization: Generate Business Results by Eliminating Chaos and Building the Foundation for Everyday Excellence

    Written by Karen Martin

    Narrated by Karen Martin

    5/5

    ()

    About this audiobook

    Winner of The Shingo Research and Professional Publication Award!

    After two decades in the trenches of helping companies design and build better, more efficient operations, Karen Martin has pinpointed why performance improvement programs usually fail: Chaos, the sneaky but powerful force that frustrates customers, keeps business leaders awake at night, and saps company morale.

    In The Outstanding Organization, Karen offers a toolbox for combating chaos by creating the organizational conditions that will allow your improvement efforts to return greater gains.

    Proven, practical, and surprisingly simple, Karen’s system focuses on four key behaviors for organizational excellence—Clarity, Focus, Discipline, Engagement—that, once instilled into a company’s DNA, open the door to sustainable growth and profit. This well-organized, inviting-to-read guide reveals everything you need to know about:

    • How the lack of clarity and focus adds millions of dollars of unnecessary labor expense and slows progress on all fronts
    • How you can gain a competitive edge by adopting the type of disciplined behaviors typically found in the military, science, law enforcement, sports, and the arts
    • Why you should stop worrying about employee satisfaction—and start concerning yourself with employee engagement
    • Why adopting various improvement approaches without building a foundation for success won’t solve your problems—and will likely create more chaos
    Although you don’t like the chaos that you’re currently coping with, you’ve probably come to accept it. You don’t have to if you follow the path Karen lays out.

    This no-nonsense book helps you get to the crux of the problem, so you can inject the sensible, disciplined calm that enables the levels of performance and innovation mandated by today’s business environment—and help your organization become truly outstanding.

    LanguageEnglish
    PublisherBrilliance Audio
    Release dateJan 26, 2018
    ISBN9781543661927
    The Outstanding Organization: Generate Business Results by Eliminating Chaos and Building the Foundation for Everyday Excellence
    Author

    Karen Martin

    Karen Martin has been building, managing, and improving operations for more than 20 years. As principal consultant for Karen Martin & Associates, LLC, she is a recognized thought leader in applying Lean thinking and the psychology of change to office, service, and knowledge work environments. Her diverse client list includes Fortune 500 companies, as well as small businesses, government agencies, nonprofits, and start-ups. She is the coauthor of The Kaizen Event Planner, codeveloper of Metrics-Based Process Mapping, instructor for the University of California, San Diego’s Lean Enterprise program, and industry advisor to the University of San Diego’s Industrial and Systems Engineering program. She lives in San Diego.

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    • 5/5
      Good. I have benefited a lot from this book.

      Thank you