Effective Communication:What they need to hear and how they need to hear it
By Bill Wright
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About this ebook
As I studied workplace stress and burnout I discovered the common theme among the causes is communications.
If you have every said "He just doesn't seem to get it ..." then this book is for you. We assume everyone wants to be talked to in the manner which we do. This simply is not true. We need to adapt our communication style to that of others whether we are talking personal relationships, sales or a working team.
This book provides you with the skills needed to be an effective communicator.
After reading this book you will:
- increase productivity due to better communication
- improve your personal and work relationships
- avoid conflict arising from ineffective communication
- have a system for understanding how to communicate with others in an effective manner
Bill Wright
Bill Wright is an Ottawa Ontario speaker, trainer, coach and author partnering with you to help you take control of your life. He is a two time survivor of job burnout and now hows others prevent this devastating situation. He now helps with stress management, life balance and helping you find your personal best, balanced and productive life.
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Book preview
Effective Communication:What they need to hear and how they need to hear it - Bill Wright
Effective Communication:
What they need to hear and how they need to hear it
Bill Wright
~~~
Smashwords Edition
Copyright © 2013 Bill Wright.
Cartoons with permission by Mike Moore
First Edition ISBN: 978-0-9867265-8-3
All rights reserved.
No part of this book may be reproduced in any form or by any electronic or mechanical means including but not limited to information storage and retrieval systems, without permission in writing from the author.
Reviewers may quote short excerpts in a review.
Smashwords Edition, License Notes
This ebook is licensed for your personal enjoyment only. This ebook may not be re-sold or given away to other people. If you would like to share this book with another person, please purchase an additional copy for each recipient. If you’re reading this book and did not purchase it, or it was not purchased for your use only, then please return to Smashwords.com and purchase your own copy. Thank you for respecting the hard work of this author.
Acknowledgement
I wish to thank my daughter Lisa Wright of http://www.invisibleinkwriting.com/ for her skill in editing this e-Book.
www.mycoachbill.com
bill@mycoachbill.com
613-226-6637
Preface
This e-book was written to accompany my presentations to offer a better insight on effective communication. As such, you will find many slides from those presentations in here. This text is an expansion on the topic of effective communication covered in my presentations. I also offer more detailed and personalized workshops that go along with the presentations and eBooks. Consistently using these techniques will extensively serve you in the manner outlined below.
Warning and Disclaimer
This ebook is written to offer insight into both how communication can help reduce stress and how to increase the effectiveness of your overall communication. It is a useful tool, but my lawyers suggest that no portion of this material is intended to offer professional legal, medical, personal or financial advice. The information contained herein cannot replace or be substituted for the services of trained professionals in any field, including, but not limited to, psychology, financial or legal matters. Under no circumstances will Bill Wright and associates be liable for any special or consequential damages that result from the use of( or the inability to use) the information or strategies communicated through these materials, or any services provided prior to or following the receipt of these materials, even if advised of the possibility of such damages. You alone are responsible and accountable for your decisions, actions and results in life, and by your use of these materials, you agree not to attempt to hold us liable for any such decisions, actions or results at any time, under any circumstances.
I’ve taken every effort to ensure we accurately represent these strategies and their potential to help you grow your communication skills. However, we do not purport this as a guaranteed method of communication
and there is no guarantee that you will become a great communicator using the techniques in this program or these materials. Your level of success in attaining results is dependent upon a number of factors including your skill, knowledge, ability, dedication, personality, and audience. Because these