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    Assertiveness and Effective Discipline
    Assertiveness and Effective Discipline
    Assertiveness and Effective Discipline
    Ebook26 pages20 minutes

    Assertiveness and Effective Discipline

    By alasdair gilchrist

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    About this ebook

    One of the key and highly valued interpersonal skills is assertiveness. For the new manager assertiveness is a required skill that they will have to develop in order for them to communicate and interact with employees, customers and partners effectively. Assertiveness is also the solution to the discipline paradox where innovation and freedom must balance rules and restriction in the modern workplace

    LanguageEnglish
    Publisheralasdair gilchrist
    Release dateApr 14, 2015
    ISBN9781513061795
    Assertiveness and Effective Discipline

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      Book preview

      Assertiveness and Effective Discipline - alasdair gilchrist

      Assertiveness and Effective Discipline for New Managers

      The Discipline Paradox – for entrepreneurs and new managers

      The Discipline Paradox

      How to Manage Discipline?

      Defining Discipline

      The Contract of Employment

      Moral and Ethical

      The Style

      The Discipline Problem

      Breaking the rules

      Idle Hands

      Frustration

      Criminal Behavior

      No shows

      Friends & Bosses

      Dishonesty

      Alternatives to discipline

      Playing the Victim

      Cost of Disciplinary Action

      Avoiding the Pitfalls

      Talking to People

      Treating the Problem

      Tough Love

      Gentle Style

      Assertiveness

      Three Modes of Behavior

      Winning & Losing

      Acting Assertively

      Speaking Assertively

      Problem Solving

      Applying Assertiveness

      Handling Compliments

      Handling Criticism

      Learning to Say No

      Assertive Communications

      Assertiveness at work

      Assertiveness Tips & Techniques

      Dealing with Criticism

      Destructive Criticism

      Constructive Criticism

      Taking the Positives

      Managing Conflict

      What is Conflict?

      Dealing with Conflict

      The Discipline Paradox – for entrepreneurs and new managers

      If we consider the entrepreneur starting up a new business and building a startup team there are many initial concerns that they must address. There is the immediate concern of getting employees that are jacks of all trades, generalists that can multitask and are willing and capable to work on different skill sets or technologies. By having such a flexible team means that the entrepreneur can keep the startup team small and efficient which will prove less of an operational overhead in the beginning when income is scarce. However small multitasking teams have one big disadvantage and that is with regards discipline. After all if everyone is working on several tasks which are not their core skills

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