Prospecting the Key to Your Future Success
()
About this ebook
After spending the last 23 years of my life in Sales, I decided to write this book on a topic that has plagued salespeople regardless of industry for generations. Every business in society has one goal; to generate revenue. For business to thrive, products and services have to be sold. For something to be sold, a customer has to be identified and convinced into making an appointment, reviewing a product, sitting through a presentation, or simply agreeing to try out the salesperson’s product. Whatever the end result, identification of the customer is paramount to a positive outcome.
As a salesperson and ultimately as a Director of Sales, or as I like to call it a Sales Coach; I found the one thing that creates anxiety in every salesperson is PROSPECTING! These 10 letters can send even the most experienced, savvy salespeople into a re-prioritization mode. “As soon as I finish these things on my To Do List, I’m going to start prospecting for new business.” This anxiety is not a function of experience or the lack thereof. It is inherent in the human makeup. Prospecting deals with a range of emotions that many of us would rather not encounter. Rejection, frustration, and the feeling of running in place and not getting anywhere are all issues and emotions that give salespeople anxiety.
Many times prospecting is unfairly linked to straight cold calling. Cold calling is the function of picking up the phone and calling the first name on the list, or the screen, and reading a script or making it up as you go along. Sometimes it means just showing up on a potential client’s doorstep in an attempt to turn a prospect into a customer. While cold calling is one aspect of prospecting, it is one of the most ineffective. As we will discuss later, it’s a very hit or miss philosophy. Prospecting should be strategic and follow an identification process, similar to the old TV series Colombo, where actor detective Peter Faulk used a myriad of tactics to piece together the puzzle in an effort to turn suspects into prospects and eventually into customers of the judicial system.
The obstacles that are encountered as you go through the prospecting process are outlined. We will address and recommend proven tactics to diffuse the many issues that arise as we accomplish our objective. Once we understand why it’s necessary to prospect and commit to it, we must identify the obstacles and learn the ways to overcome them. Areas addressed in this volume include effective use of the phone system which I refer to as the Prospecting Bermuda Triangle. The recommendations will describe ways of dealing with voice mail, plus choosing the words to leave a powerful message that will increase your chances of getting a call back.
The discussions that follow will provide strategies for dealing with the human being; Gatekeeper charged with the task of screening calls for the prospect and deflecting the unarmed sales solicitor. This book will also provide a discussion of strategies surrounding the act of making the call, what do I do, how do I get the information I need? Last, we will discuss post-call follow-up; the process of ending the call and beginning the newly cultivated relationship. Handling this correctly can get your new relationship off to a great start. Handling it incorrectly will send a negative signal that requires an inordinate amount of time to overcome.
The purpose of writing “Prospecting: The Key to Your Future Success” is to give readers that Colombo like attitude and ammunition needed to tackle the task that makes every salesperson grimace. This book will give you some ideas of what to expect and the “How Tos” of dealing with those issues as you chart the course to sales success. Some inspirational excerpts have been added that have helped me over the years. I wish you all the best!
“Prospecting is the Key to Your Future Success!”
Velton Showell III
Velton W. Showell IIIVelton is a dynamic nationally recognized speaker, trainer, published author, and business consultant. He speaks to, teaches, and trains clients all over the United States and the Caribbean encouraging them to transform their thinking to move their professional and personal performance from good to great!Beginning in the late 80’s, Velton began to utilize his talent for connecting people and helping them achieve higher levels of success. In 1983 Velton's life changed as he life moved over 500 miles away from family and friends, to embark on a career in the hospitality industry. Realizing how fulfilling and difficult a transform like this could be Velton began to develop himself and utilize his experiences to help others, that may be going through similar situations. He was destined to serve others. He began to better understand the true meaning of a service mentality.Velton began his career in hotel operations as a Management Trainee and then a Night Manager handling the problems and difficult situations that arose, in a hotel running 98% occupancy on an annual basis. Yes, maintaining your focus and high levels of achievement were essential to success in that environment and it helped groom Velton very well for the path he was about to embark upon.Velton continued his education and growth in the hospitality industry moving across the country and into sales positions at numerous hotels, with some of the most exclusive and highly sought after hotels in the country. Serving as a Sales Manager and later Director of Sales & Marketing, Velton learned how to not only navigate the selling process himself, but how to teach, train and motivate his staffs to high levels of success.Being promoted to the position of Director of Sales & Marketing opened Velton’s eyes and mind to his passion for helping others and mentoring individuals in search of greatness. He became a corporate trainer and was often called upon to lead training sessions for large groups on the regional and national levels.After achieving record breaking years of success which included leading the sales team of the year for a major hotel chain and creating an environment that lead another sales operation to ahieve phenominal growth going from $24,000,000.00 to $98,000,000.00 in revenue in four years, Velton began to develop and write his own leadership and training curriculum.In 2008 during one of the most difficult economic times in recent history Velton launched his company, Strategic Solutions LLC to share his sales, service, and leadership knowledge with businesses around the world. His first book, “Prospecting the Key to Your Future Success” hit the market in 2010 and quickly became in great demand.Velton has since spoken and trained many highly successful sales forces in multiple industries. His leadership and sales talks have been featured on large stages at meetings and conventions throughout the United States.He is the host of weekly radio show on Blog Talk Radio entitled the Transformation Zone on Thursday evenings at 6:30pm EST, where he shares insight and information for business leaders who are interested in taking their organizations performance from good to great!Velton continues to work with and speak to sales professionals and those in leadership positions to increase productivity, improve their relationships, and achieve peak performance levels.
Related to Prospecting the Key to Your Future Success
Related ebooks
The Art of Professional Sales, Handbook for the Career Seller Rating: 0 out of 5 stars0 ratingsFrom No to No Problem!: Your Objections Handling Guide Rating: 5 out of 5 stars5/5Prospecting for New Clients: An Essential Sales Warrior's Survival Guide Rating: 0 out of 5 stars0 ratingsAsk For The Order!: The Professional Sales and Selling Coach Rating: 0 out of 5 stars0 ratingsQuestions: Ask Questions That Make the Sale Rating: 0 out of 5 stars0 ratingsUsing the Phone to Sell: How to sell more to more people more often Rating: 0 out of 5 stars0 ratingsAsk the Sales Coach: Practical Answers to the Questions Sales People Ask Most Rating: 0 out of 5 stars0 ratings*17* Highly-Guarded Strategies to Close Every Sale Guaranteed Plus How to Combat the Fear of Closing Rating: 0 out of 5 stars0 ratingsTransformational Selling Rating: 0 out of 5 stars0 ratingsInsight-Led Selling: Adopt an Executive Mindset, Build Credibility, Communicate with Impact Rating: 0 out of 5 stars0 ratingsThe 250 Sales Questions To Close The Deal Rating: 3 out of 5 stars3/5How to Develop Persuasive Selling Skills Rating: 0 out of 5 stars0 ratingsSales Mastery: The Sales Book Your Competition Doesn't Want You to Read Rating: 0 out of 5 stars0 ratingsThe Accidental Salesperson: How to Take Control of Your Sales Career and Earn the Respect & Income You Deserve Rating: 0 out of 5 stars0 ratingsThe Irresistible Value Proposition: Make the Customer Want What You're Selling and Want It Now Rating: 0 out of 5 stars0 ratingsQuestion Your Way to Sales Success: Gain the Competitive Edge and Make Every Answer Count Rating: 0 out of 5 stars0 ratingsSummary of Erik Peterson & Tim Riesterer's Conversations That Win the Complex Sale Rating: 0 out of 5 stars0 ratingsAction Plan For Sales Success Rating: 0 out of 5 stars0 ratingsSPEAR Selling Rating: 5 out of 5 stars5/5Power Phone Scripts: 500 Word-for-Word Questions, Phrases, and Conversations to Open and Close More Sales Rating: 2 out of 5 stars2/5Making Sales Appointments: The Dynamic Manager’s Handbook On How To Reach Prospects Rating: 0 out of 5 stars0 ratingsThe Perfect Sales Pro Rating: 0 out of 5 stars0 ratingsPerpetual Hunger: Sales Prospecting Lessons & Strategy Rating: 0 out of 5 stars0 ratingsProspecting and Setting Appointments Made Easy Rating: 5 out of 5 stars5/5How to Dominate in Cold Calling and Earn Six Figures Doing It Rating: 0 out of 5 stars0 ratingsThe Ultimate Sales Pro: What the Best Salespeople Do Differently Rating: 2 out of 5 stars2/5How Good Humans SellTM:The Proven Path to B2b Sales Success Rating: 0 out of 5 stars0 ratings
Business For You
Crucial Conversations Tools for Talking When Stakes Are High, Second Edition Rating: 4 out of 5 stars4/5Nickel and Dimed: On (Not) Getting By in America Rating: 4 out of 5 stars4/5Becoming Bulletproof: Protect Yourself, Read People, Influence Situations, and Live Fearlessly Rating: 4 out of 5 stars4/5Law of Connection: Lesson 10 from The 21 Irrefutable Laws of Leadership Rating: 4 out of 5 stars4/5Set for Life: An All-Out Approach to Early Financial Freedom Rating: 4 out of 5 stars4/5Your Next Five Moves: Master the Art of Business Strategy Rating: 5 out of 5 stars5/5Crucial Conversations: Tools for Talking When Stakes are High, Third Edition Rating: 4 out of 5 stars4/5Collaborating with the Enemy: How to Work with People You Don’t Agree with or Like or Trust Rating: 4 out of 5 stars4/5The Richest Man in Babylon: The most inspiring book on wealth ever written Rating: 5 out of 5 stars5/5Leadership and Self-Deception: Getting out of the Box Rating: 4 out of 5 stars4/5Capitalism and Freedom Rating: 4 out of 5 stars4/5Confessions of an Economic Hit Man, 3rd Edition Rating: 5 out of 5 stars5/5Just Listen: Discover the Secret to Getting Through to Absolutely Anyone Rating: 4 out of 5 stars4/5The Intelligent Investor, Rev. Ed: The Definitive Book on Value Investing Rating: 4 out of 5 stars4/5Summary of J.L. Collins's The Simple Path to Wealth Rating: 5 out of 5 stars5/5Robert's Rules Of Order Rating: 5 out of 5 stars5/5Robert's Rules of Order: The Original Manual for Assembly Rules, Business Etiquette, and Conduct Rating: 4 out of 5 stars4/5Lying Rating: 4 out of 5 stars4/5High Conflict: Why We Get Trapped and How We Get Out Rating: 4 out of 5 stars4/5Summary of Eve Rodsky's Fair Play Rating: 2 out of 5 stars2/5Emotional Intelligence: Exploring the Most Powerful Intelligence Ever Discovered Rating: 5 out of 5 stars5/5Buy, Rehab, Rent, Refinance, Repeat: The BRRRR Rental Property Investment Strategy Made Simple Rating: 5 out of 5 stars5/5Tools Of Titans: The Tactics, Routines, and Habits of Billionaires, Icons, and World-Class Performers Rating: 4 out of 5 stars4/5Grant Writing For Dummies Rating: 5 out of 5 stars5/5How To Pay Off Your Mortgage in 5 Years Rating: 4 out of 5 stars4/5Financial Words You Should Know: Over 1,000 Essential Investment, Accounting, Real Estate, and Tax Words Rating: 4 out of 5 stars4/5The Hard Thing About Hard Things: Building a Business When There Are No Easy Answers Rating: 4 out of 5 stars4/5
Reviews for Prospecting the Key to Your Future Success
0 ratings0 reviews
Book preview
Prospecting the Key to Your Future Success - Velton Showell III
"Prospecting:
The Key to Your Future Success"
Velton Showell III
Author
Foreword
As a hospitality sales professional for over three decades, I have seen and supervised many successful salespeople. The one attribute they all shared was that they were all accomplished prospectors. If you believe success in sales is always achieving 100% of quota and constantly having a flow of leads to close, close this book. Sales success, in any industry, is not about achieving quota or closing business. These are simply measurements of the sales process.
If you pay attention to your percentage achievement to quota, you will miss it more often than exceed it. For one thing, quotas only know one direction; up. For decades my wife and I have shown horses in hunter and event shows. Central to the pursuit of these sports is jumping fences on horseback. The greatest and most dangerous mistake a rider can make is to focus on or even look at the fence they are about to jump. It is the horse’s job to jump the fence. The rider’s responsibility is all the steps in between. You need to be focused on setting the horse up for a good approach to the next fence and this starts while you are going over the current fence. Accomplished riders always look beyond the current goal.
You can’t control making quota.
Although it is a key performance indicator, it is only a measurement. You can however, control aspects of the sales process that will allow you to successfully find and close business. If this is your goal, read on because this book will help you.
As Velton shares in this book, prospecting
is a much maligned term that is misunderstood by most. Many erroneously believe that it is a natural
talent that great salespeople possess from birth. Natural talent in anything is very rare. Mark Burleigh pitched a perfect game for the Chicago White Sox in July of 2009. He was cut twice from his high school baseball team. He worked had to develop his abilities. The best salespeople invest in their skills and work hard at their craft.
Successful prospecting is not cold calling. In fact, the best salespeople never have to make a cold call. This book debunks the cold call myth and demonstrates how every call can be a warmed-up call. A successful salesperson is always looking for referrals from their existing customers. This is also part of prospecting. An overlooked part of the process is discovering who knows someone you are trying to get to see. Within your company, within your professional and personal network, you can find someone who is connected. After you find them you need to demonstrate that you have something important to say to the connection. Most important, when you get the opportunity, you have no more than two minutes to state your case about why that person should listen further. You had better be prepared.
If you want to be a sales professional and master your craft, prospecting is an important skill. Even experienced
salespeople will find things that they did at one point but have forgotten. For them a quick tune up of the prospecting skill can greatly boost their success. For all that want to be a sales master, read on.
Bruce W. Small
Director of Business Solutions and Innovation
Sales and Revenue
Prologue
After spending the last 23 years of my life in Sales, I decided to write this book on a topic that has plagued salespeople regardless of industry for generations. Every business in society has one goal; to generate revenue. For business to thrive, products and services have to be sold. For something to be sold, a customer has to be identified and convinced into making an appointment, reviewing a product, sitting through a presentation, or simply agreeing to try out the salesperson’s product. Whatever the end result, identification of the customer is paramount to a positive outcome.
As a salesperson and ultimately as a Director of Sales, or as I like to call it a Sales Coach; I found the one thing that creates anxiety in every salesperson is PROSPECTING! These 10 letters can send even the most experienced, savvy salespeople into a re-prioritization mode. As soon as I finish these things on my To Do List, I’m going to start prospecting for new business.
This anxiety is not a function of experience or the lack thereof. It is inherent in the human makeup. Prospecting deals with a range of emotions that many of us would rather not encounter. Rejection, frustration, and the feeling of running in place and not getting anywhere are all issues and emotions that give salespeople anxiety.
Many times prospecting is unfairly linked to straight cold calling. Cold calling is the function of picking up the phone and calling the first name on the list, or the screen, and reading a script or making it