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    The Art of Getting to YES: How Using Questions Correctly Inspires Action, Agreement, and Connection with Anyone
    The Art of Getting to YES: How Using Questions Correctly Inspires Action, Agreement, and Connection with Anyone
    The Art of Getting to YES: How Using Questions Correctly Inspires Action, Agreement, and Connection with Anyone
    Ebook64 pages35 minutes

    The Art of Getting to YES: How Using Questions Correctly Inspires Action, Agreement, and Connection with Anyone

    By Lynn Baber

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    About this ebook

    Best-selling author, Lynn Baber, asks, "Do you consciously frame questions so the easiest answer is 'Yes'”?

    Do people sometimes take what you say the wrong way? Success in your professional and personal life is hampered by less-than-stellar communication skills. This short book offers insight and instruction to help you get your message out clearly.

    “We need to talk, can you meet me at noon?”

    Fear strikes the heart of most folks when they hear, “We need to talk...” from their boss or spouse. Heart rates soar, blood pressure rises, and concentration on anything else is pretty much toast. Unless the specific intent was to cause panic, one bit of questionable communication can ruin your day.

    Effective communication is hard. Concise effective communication is an art. For those who don’t have the gift, questions can even the playing field. That’s how questions became the foundation of the author’s career and inspired this short-read book.

    People who ask brilliant questions are often more successful than people who give brilliant answers. It’s like the old story about the difference between giving someone a fish or teaching them how to fish. One answer won’t make your career, but skillfully asking the right questions might.
    Personal and professional relationships are fed by trust. Properly using questions inspires trust.

    Most people look for a yes – action, obedience, or agreement – from customers, colleagues, families, and even horses. This short book addresses the reasons why you don’t get the response you want and the unintended consequences of asking the wrong question.

    Easy-to-understand and packed with illustrations, “The Art of YES” shares the 4 Types of Questions and teaches you to wield them effectively and responsibly. Has a question ever made you feel uncomfortable? If that wasn’t the intent, what went wrong?

    LanguageEnglish
    PublisherLynn Baber
    Release dateJul 3, 2017
    ISBN9781938836213
    The Art of Getting to YES: How Using Questions Correctly Inspires Action, Agreement, and Connection with Anyone
    Author

    Lynn Baber

    If there's anything special about me at all, it is that I am profoundly simple. It wasn't always that way. Some of my more interesting lessons about simplicity were delivered by the stallions I trained over many years. The only way to get a 1500 pound hairy mass of testosterone to offer obedience and loyalty is to earn it. You can't fool God and you can't fool a horse. They can spot "fake" from a thousand yards away. No blessing is complete until it is shared with others. I share experiences drawn from time served as an introverted preteen, an extroverted teen, a figure skater, a college drop-out living in an unfinished basement, a non-traditional college graduate, two-time grad school drop-out, successful business consultant and professional speaker, a battered wife, a cherished wife of over thirty years, an anti-politician in politics, a community leader, a greener-than-green horse owner, a National and World Champion equine professional, and as a secure and blessed child of God. Each one of us has a unique story to tell and a purpose. If you're reading this be assured that God has a plan for your life - and a sense of humor. It was gratifying to discover that messages I delivered as a motivational speaker were correct. Today I know where those principles are found in the God's Word. What is true is always true - in every era, circumstance, and location.

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      Book preview

      The Art of Getting to YES - Lynn Baber

      The Art of Getting to Yes

      How Using Questions Correctly Inspires Action, Agreement, and Connection with Anyone

      By Lynn Baber

      Copyright © 2017 Lynn Baber.

      All rights reserved.

      www.LynnBaber.com

      Scripture quotations from the New King James Version 1982 by Thomas Nelson, Inc. ®

      Used by permission. All rights reserved.

      Why questions?

      People who ask brilliant questions are frequently more successful than people who give brilliant answers. It's like the old story about the difference between giving someone a fish or teaching them how to fish. One answer won't make your career, but skillfully asking the right questions might.

      Personal and professional relationships are fed by trust. Properly using questions inspires trust.

      Most people look for a yes - action, obedience, or agreement - from customers, colleagues, families, and even horses. This short-read book addresses why you don’t get the response you want and the unintended consequences of asking the wrong question.

      Table of Contents

      Introduction

      Chapter 1 – Question Formats

      Chapter 2 – Why Ask Questions?

      Chapter 3 – The 4 Types of Questions

      Chapter 4 – Q#1: The Invitation

      Chapter 5 – Q#2: The Request for Information

      Chapter 6 – Q#3: The Request Expecting a Yes

      Chapter 7 – Q#4: The Command

      Chapter 8 – The Two Reasons You Fail to Achieve Success

      Conclusion

      About the Author

      Introduction

      The single biggest problem in communication is the illusion that it has taken place. — George Bernard Shaw

      Be in my office at 3:00 PM.

      Imagine this is the first text you receive from your boss after six months on the job. Are you excited? Nervous? Worried? Does the boss have a question for you? A compliment? Reprimand? Pink slip?

      The only element of relationship success more important than effective communication is commitment. People communicate all the time—occasionally it’s effective. I dislike texting because it lacks context. Characters and emoticons don’t adequately express the sender’s expression or the message’s nuance.

      The degree of commitment determines how effectively people communicate. If it’s important, they’ll do what’s necessary to be understood.

      What if your spouse sends this short message?

      We need to talk.

      No matter who you are, your blood pressure rises a few points. Great communicators use texting well. They anticipate the reader’s reactions and eliminate guesswork by providing complete context.

      Bosses with exemplary communication skills might text:

      I want to see you in my office at 3:00 PM. My printer quit working, and I need you to look at it.

      Wouldn’t this be a much better text from your spouse?

      Sweetie, we need to talk. Tommy brought home a puppy, and I need you to pick up supplies on your way home.

      I know that you believe you understand what you think I said, but I’m not

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