The ten Golden Rules of Leadership
By Elizabeth Fox and Martin le Comte
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About this ebook
The ‘Golden Rules’ have been developed by Elizabeth and Martin using all the lessons they’ve learnt as leaders themselves over the last 20 years – both when they’ve got it right but more importantly, when they’ve got it wrong.
By sharing some of their successes as well as their mistakes, Elizabeth and Martin have written The ten Golden Rules of Leadership to help the reader avoid falling into some of the same traps as they did. With practical hints and tips for how to demonstrate each ‘rule’, The ten Golden Rules of Leadership will enable anyone to enhance what they are already doing as a leader.
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The ten Golden Rules of Leadership - Elizabeth Fox
Golden Rule No. 1
Know your people, know your people, know your people
So here it is, our first Golden Rule…
You might be thinking Why does ‘know your people’ appear three times in this Golden Rule? But we promise we’ll come back to that in a bit.
It’s not by chance that this is the first Golden Rule of Leadership. We’ve just talked about leadership and management, the different hats and the fact that to be truly effective you’ll need to wear them both. If leadership is all about the people, it stands to reason – and we’re going to be blunt – you damn well need to know who they really are to be able to get the best out of them.
Now, on the face of it, getting to know your people might not sound too tricky but in reality, as human beings we are really complex creatures.
Every single one of us is unique in lots of different ways. At the heart of this Golden Rule is the need to acknowledge and understand what you do as a leader that works for one person isn’t necessarily going to work for another.
In fact, to make it even harder, sometimes you’ll find that what worked for one person on one day suddenly doesn’t work for them the next – how confusing is that? But that’s human beings for you: complex, difficult and unique.
Martin and Charlie
A number of years ago I had a guy called Charlie in my team. He’d been working on an important project for me and getting great feedback from the business, particularly from the key stakeholder about the positive impact he was making. I decided, in my wisdom, to congratulate him in my next team meeting and give him a bottle of wine to thank him for his efforts. I mean who wouldn’t appreciate that? I certainly would, especially if it was a decent Pinot Noir!
The meeting seemed to go well; the team applauded Charlie for his work and in truth I was pretty pleased with myself. After the meeting Charlie asked to speak to me, so naturally I was expecting him to thank me for recognising him and giving him a bottle of wine. What he actually said stunned me and even though it was over ten years ago I can remember it like it was yesterday… He said, "Don’t ever do that to me again, it was really uncomfortable. I was simply doing my job and don’t like being singled out. I’d have much rather you said