Creating The Amazing Dental Visit: Every Patient, Every Visit
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About this ebook
Dentistry is challenging and patients demand a lot from you and your practice. Word of mouth is the most powerful marketing tool around. What if your team had a toolbox full of strategies, techniques, and tactics to transform your practice into a patient-focused office making you the must-see dentist in your market?
This book is packed full of easy to deploy information that will ensure an amazing patient experience.
This is available for a limited time on pre-order. After that the price will increase to full retail. If you are ready to step forward and lead your practice to a new level, click on the order button and be the first to get access.
Customer Service in your Dental Office is not about job titles; it must be culture.
When it comes to delivering exceptional patient care, there isn’t just one person in your office that makes the experience great. Everyone in your office needs to be part of the effort. It is a team sport.
The ideas shared in this book are so simple that you can often discover that your practice is already doing a few of these tactics already.
Consistency and congruency are key, and with some training and effort, your team will regularly go above and beyond to make your patients happy. Happy patients are loyal patients and brand advocates. Nothing grows your practice faster than positive word of mouth.
Here are a few ideas shared in this book:
-Listen - It sounds simple, but you must hear what your patients are saying and look for subtle clues about to interpret correctly.
-Ask one more question - Dig in and find that extra piece of information that lets your patient know you care and understand their needs.
-Talk It Out - Adopting an open-ended communication style fosters the flow of ideas and helps patients understand and accept their treatment plan.
These are just a few of the strategies and tactics covered in this book. If you are ready to step up your game, take advantage of each chapter and embrace a culture that delivers an amazing dental experience, every time, for every patient.
Dental Practice Resource Group
Production and profits. Legalities and language. HR and PR. You didn’t choose Dentistry as a profession to get mired in management issues, but that is exactly what traps so many dentists transitioning into a new practice. And while patient care will always be king, resources rule if you want to build and maintain a high-performance practice. Where will you find the time to create the forms and learn the functions that support effective practice management? How can you best arm your team to increase productivity and patient service? The team at Dental Practice Resource Group has one mission: to help dentists solve their practice related issues before they become problems. In the course of two decades of developing resources for use in our own thriving practices, we have produced a set of indispensible materials and compiled them into The Comprehensive Dental Practice Guide, to save you and your team time, money, and stress as you set your practice up for success. This Guide delivers our most popular start-up materials to help you sail through key clinical and business aspects of launching and growing your new dental practice. In one complete resource, you’ll have direct access to web-based strategies for getting things done, including easy options for customizing paperwork for your own practice needs. We’ve gone beyond the efficiency basics for you, too, and made sure to cover prevention and preparedness to help you manage emergencies and avoid miscommunications and dangerous oversights. So you can go about the pleasant business of building a prosperous dental practice. Compiled in this Collection: --Dental Office Employee Manual – Use as a template for standard policies, including privacy, HIPPA, family leave, and more. Easy to tailor to your own use. --Dental Office Staff Job Descriptions & Sample Contract – When you’re ready to hire for Front Desk, Hygienist and more, no need to write the descriptions or applications from scratch. --Managing Medical Emergencies In The Dental Office – Protocols, Case Reviews, Templates --Dental Office Exposure Manual & Protocol: Needle Sticks, Blood and Body Fluids – Get a handle on all the OSHA regulations, your “required reading” on safety protocols in practice. --Home Care Instructions for the Dental Patient – Improve patient communication at the point of care and help improve outcomes with instructions for the most common procedures. --Photo & Video Release Template – Your marketing efforts can literally be made by the amazing photos and videos of before and after results you share. Have releases ready! DentalPracticeResourceGroup.com
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