How to Convince Transit Riders Their Wait Wasn’t So Bad
<span><span>Plant trees.</span></span>
Anyone who’s ever relied on public transportation knows that waiting can be the worst part. Even with apps that provide arrival estimates, riders can still find themselves at a loss—straining their eyes in hopes of seeing train lights in the distance, or furiously checking phones while wondering what on earth is holding up a delayed bus.
But a new study suggests that the feelings of
