Insurance Claims: Damaged Equipment
By Ian Allan
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About this ebook
"Insurance Claims, Damaged Equipment!" provides and opportunity for readers to better understand machinery and truck claims and to be comfortable in approaching the claim, supervising the file, and working those involved. Finding lost serial number, factors that influence values, and various options toward settlement are discussed. The book is written in everyday language and a brief glossary is included.
As they delve into equipment claims, many Adjusting Office personnel should gain sufficient experience and recognition to include "Equipment and Truck Losses" in their range of competencies.
Ian Allan
Ian Allen's life has been dedicated to heavy equipment and trucks, his experience includes having been an owner, mechanic, service manager, lead hand, instructor and over thirty years directly in the insurance industry as an adjuster and appraiser. He has testified as an expert witness in the Supreme Court of BC and worked closely with CIP's at all levels of claims. Several thousand assignments have provided him with the material to produce a guide for others and retirement has allowed him time to make his knowledge available in printed form.
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Insurance Claims - Ian Allan
© Copyright 2007 Ian Allan.
All rights reserved. No part of this publication may be reproduced, stored in a retrieval system, or transmitted, in any form or by any means, electronic, mechanical, photocopying, recording, or otherwise, without the written prior permission of the author.
Note for Librarians: A cataloguing record for this book is available from Library and Archives Canada at www.collectionscanada.ca/amicus/index-e.html
ISBN 1-4120-9897-1
ISBN 978-1-4669-5524-0 (ebook)
Image331.JPGOffices in Canada, USA, Ireland and UK
Book sales for North America and international:
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Ian G. D. Allan asserts the moral right to be identified as the author of this work. Unless otherwise indicated, any content having the appearance or resemblance of any person, entity, place, thing or event is purely coincidental.
Contents
DISCLAIMER:
ABOUT THE AUTHOR:
INTRODUCTION
OBJECTIVES
TOPIC,
IMPORTANT!
GLOSSARY:
CLOSING COMMENTS:
DISCLAIMER:
The content of this book is derived solely from the experiences and observations of the author. This book is a suggestion guide only and does not carry with it any warranty, express or implied, or legal import. Anyone or entity using this guide does so with the full knowledge that no liability of any form will be assumed by the author or any person or company associated in producing this manual for any loss, damage, injury, cost or liability, direct or indirect, assumed by or directed toward the user. Unless otherwise indicated, any content having the appearance or resemblance of any person, entity, place, thing or event is purely coincidental.
ABOUT THE AUTHOR:
(a personal note J )
My background in trucks and heavy equipment began when I was six years of age, helping my step-dad in cleaning and greasing his trucks, and went on to maintaining, repairing and overhauling trucks. Entering my apprenticeship in heavy equipment repair followed.
From there I went into generating and distribution of electrical (Prime and No-break) power for the microwave system connecting Alaska and mainland USA security. In 1970 I sustained a severe back injury and could not work in the mechanical trades again. I now had to work more with my head than with my hands. Difficult transition!
This took me into the insurance industry for several years wherein I qualified at nominee level insurance adjuster and specialized in heavy equipment and truck claims. I left that employment for family reasons.
By this time I was familiar with claims handling relative to heavy equipment, the service industry in terms of dealerships and repair shops, the owning of equipment and trucks, and the conducting fire investigations.
On the suggestion of a long-term claims examiner, I formed a company that would pioneer heavy equipment and truck appraisal for the insurance industry.
During my thirty plus years working with Canadian insurance industry as a Heavy Equipment Damage Appraiser I worked with numerous claims people, adjusters, examiners, brokers, other appraisers, also engineers, service managers, technicians, owners, operators, and forensic personnel.
Heavy equipment appraisal is now an industry in itself with hundreds of highly qualified appraisers. These persons form a massive resource of skill and knowledge that is in concert with our industry, and most are dedicated to raising standards by expanding the scope and efficiency of the art.
It is my pleasure and privilege to share, with you, a lifetime of learning and discovery related to heavy equipment and with those persons who keep the appraisal industry rolling along.
Ian Allan
INTRODUCTION
During the more than thirty years that I have been involved in the Heavy Truck and Equipment of Appraisal domain a few observations have been noted. These relate to the discomfort experienced by most of us when entering a situation or area in which we are not familiar or experienced. This is not new or unique; I know. I have been there
too many times to count.
It is the purpose of this book to make you much more confident when approaching a heavy truck or heavy machine claim. With confidence comes comfort.
There are two pieces of sage advise I would share with you, one given to me originally by an old German Mechanic, the second piece is my own to anyone who can use it.
The first relates to what appears to be a complicated piece of machinery. His advise is That machine was put together by a group of people none of which was any smarter than you are, so don’t be afraid.
The gist of this is that any machine is made up of simple parts, and if you can grasp the principle of a child’s teeter-totter, you have mastered the principle of operation of a piece of equipment, no matter how complicated it appears.
The second, from me, is Ask
That’s all. That’s it.
This is so simple and this is where most of us stall. Our own pride, self esteem, whatever it is tells us that the person we are talking to, the owner, the shop foreman,