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    ERM Third Edition
    ERM Third Edition
    ERM Third Edition
    Ebook260 pages2 hours

    ERM Third Edition

    By Gerardus Blokdyk

    ()

    Read preview

    About this ebook

    How has your organization determined that it has the right capability to achieve its outcomes? Is the ERM scope manageable? How do you determine the key factors that affect workforce engagement? What are the short and long-term goals of the site? What fees should be assessed on customers who elect the opt-out option and should the fees be assessed on a permeter or per-location basis?

    This one-of-a-kind ERM self-assessment will make you the dependable ERM domain authority by revealing just what you need to know to be fluent and ready for any ERM challenge.

    How do I reduce the effort in the ERM work to be done to get problems solved? How can I ensure that plans of action include every ERM task and that every ERM outcome is in place? How will I save time investigating strategic and tactical options and ensuring ERM costs are low? How can I deliver tailored ERM advice instantly with structured going-forward plans?

    There’s no better guide through these mind-expanding questions than acclaimed best-selling author Gerard Blokdyk. Blokdyk ensures all ERM essentials are covered, from every angle: the ERM self-assessment shows succinctly and clearly that what needs to be clarified to organize the required activities and processes so that ERM outcomes are achieved.

    Contains extensive criteria grounded in past and current successful projects and activities by experienced ERM practitioners. Their mastery, combined with the easy elegance of the self-assessment, provides its superior value to you in knowing how to ensure the outcome of any efforts in ERM are maximized with professional results.

    Your purchase includes access details to the ERM self-assessment dashboard download which gives you your dynamically prioritized projects-ready tool and shows you exactly what to do next. Your exclusive instant access details can be found in your book. You will receive the following contents with New and Updated specific criteria:

    - The latest quick edition of the book in PDF

    - The latest complete edition of the book in PDF, which criteria correspond to the criteria in...

    - The Self-Assessment Excel Dashboard, and...

    - Example pre-filled Self-Assessment Excel Dashboard to get familiar with results generation

    …plus an extra, special, resource that helps you with project managing.

    INCLUDES LIFETIME SELF ASSESSMENT UPDATES

    Every self assessment comes with Lifetime Updates and Lifetime Free Updated Books. Lifetime Updates is an industry-first feature which allows you to receive verified self assessment updates, ensuring you always have the most accurate information at your fingertips.

    LanguageEnglish
    Publisher5STARCooks
    Release dateJul 25, 2018
    ISBN9780655372820
    ERM Third Edition

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      Book preview

      ERM Third Edition - Gerardus Blokdyk

      About The Art of Service

      The Art of Service, Business Process Architects since 2000, is dedicated to helping stakeholders achieve excellence.

      Defining, designing, creating, and implementing a process to solve a stakeholders challenge or meet an objective is the most valuable role… In EVERY group, company, organization and department.

      Unless you’re talking a one-time, single-use project, there should be a process. Whether that process is managed and implemented by humans, AI, or a combination of the two, it needs to be designed by someone with a complex enough perspective to ask the right questions.

      Someone capable of asking the right questions and step back and say, ‘What are we really trying to accomplish here? And is there a different way to look at it?’

      With The Art of Service’s Standard Requirements Self-Assessments, we empower people who can do just that — whether their title is marketer, entrepreneur, manager, salesperson, consultant, Business Process Manager, executive assistant, IT Manager, CIO etc... —they are the people who rule the future. They are people who watch the process as it happens, and ask the right questions to make the process work better.

      Contact us when you need any support with this Self-Assessment and any help with templates, blue-prints and examples of standard documents you might need:

      http://theartofservice.com

      service@theartofservice.com

      Acknowledgments

      This checklist was developed under the auspices of The Art of Service, chaired by Gerardus Blokdyk.

      Representatives from several client companies participated in the preparation of this Self-Assessment.

      Our deepest gratitude goes out to Matt Champagne, Ph.D. Surveys Expert, for his invaluable help and advise in structuring the Self Assessment.

      In addition, we are thankful for the design and printing services provided.

      Included Resources - how to access

      Included with your purchase of the book is the ERM Self-Assessment Spreadsheet Dashboard which contains all questions and Self-Assessment areas and auto-generates insights, graphs, and project RACI planning - all with examples to get you started right away.

      How? Simply send an email to

      access@theartofservice.com

      with this books’ title in the subject to get the ERM Self Assessment Tool right away.

      You will receive the following contents with New and Updated specific criteria:

      •The latest quick edition of the book in PDF

      •The latest complete edition of the book in PDF, which criteria correspond to the criteria in...

      •The Self-Assessment Excel Dashboard, and...

      •Example pre-filled Self-Assessment Excel Dashboard to get familiar with results generation

      •…plus an extra, special, resource that helps you with project managing.

      INCLUDES LIFETIME SELF ASSESSMENT UPDATES

      Every self assessment comes with Lifetime Updates and Lifetime Free Updated Books. Lifetime Updates is an industry-first feature which allows you to receive verified self assessment updates, ensuring you always have the most accurate information at your fingertips.

      Get it now- you will be glad you did - do it now, before you forget.

      Send an email to access@theartofservice.com with this books’ title in the subject to get the ERM Self Assessment Tool right away.

      Your feedback is invaluable to us

      If you recently bought this book, we would love to hear from you!

      You can do this by writing a review on amazon (or the online store where you purchased this book) about your last purchase! As part of our continual service improvement process, we love to hear real client experiences and feedback.

      How does it work?

      To post a review on Amazon, just log in to your account and click on the Create Your Own Review button (under Customer Reviews) of the relevant product page. You can find examples of product reviews in Amazon. If you purchased from another online store, simply follow their procedures.

      What happens when I submit my review?

      Once you have submitted your review, send us an email at

      review@theartofservice.com with the link to your review so we can properly thank you for your feedback.

      Purpose of this Self-Assessment

      This Self-Assessment has been developed to improve understanding of the requirements and elements of ERM, based on best practices and standards in business process architecture, design and quality management.

      It is designed to allow for a rapid Self-Assessment to determine how closely existing management practices and procedures correspond to the elements of the Self-Assessment.

      The criteria of requirements and elements of ERM have been rephrased in the format of a Self-Assessment questionnaire, with a seven-criterion scoring system, as explained in this document.

      In this format, even with limited background knowledge of ERM, a manager can quickly review existing operations to determine how they measure up to the standards. This in turn can serve as the starting point of a ‘gap analysis’ to identify management tools or system elements that might usefully be implemented in the organization to help improve overall performance.

      How to use the Self-Assessment

      On the following pages are a series of questions to identify to what extent your ERM initiative is complete in comparison to the requirements set in standards.

      To facilitate answering the questions, there is a space in front of each question to enter a score on a scale of ‘1’ to ‘5’.

      1 Strongly Disagree

      2 Disagree

      3 Neutral

      4 Agree

      5 Strongly Agree

      Read the question and rate it with the following in front of mind:

      ‘In my belief,

      the answer to this question is clearly defined’.

      There are two ways in which you can choose to interpret this statement;

      1.how aware are you that the answer to the question is clearly defined

      2.for more in-depth analysis you can choose to gather evidence and confirm the answer to the question. This obviously will take more time, most Self-Assessment users opt for the first way to interpret the question and dig deeper later on based on the outcome of the overall Self-Assessment.

      A score of ‘1’ would mean that the answer is not clear at all, where a ‘5’ would mean the answer is crystal clear and defined. Leave emtpy when the question is not applicable or you don’t want to answer it, you can skip it without affecting your score. Write your score in the space provided.

      After you have responded to all the appropriate statements in each section, compute your average score for that section, using the formula provided, and round to the nearest tenth. Then transfer to the corresponding spoke in the ERM Scorecard on the second next page of the Self-Assessment.

      Your completed ERM Scorecard will give you a clear presentation of which ERM areas need attention.

      ERM

      Scorecard Example

      Example of how the finalized Scorecard can look like:

      ERM

      Scorecard

      Your Scores:

      BEGINNING OF THE

      SELF-ASSESSMENT:

      Table of Contents

      About The Art of Service7

      Acknowledgments8

      Included Resources - how to access8

      Your feedback is invaluable to us10

      Purpose of this Self-Assessment10

      How to use the Self-Assessment11

      ERM

      Scorecard Example13

      ERM

      Scorecard14

      BEGINNING OF THE

      SELF-ASSESSMENT:15

      CRITERION #1: RECOGNIZE16

      CRITERION #2: DEFINE:23

      CRITERION #3: MEASURE:34

      CRITERION #4: ANALYZE:47

      CRITERION #5: IMPROVE:55

      CRITERION #6: CONTROL:67

      CRITERION #7: SUSTAIN:78

      ERM and Managing ERM Projects, Criteria for ERM Project Managers:191

      ERM: Responsibility Assignment Matrix192

      ERM: Roles and Responsibilities194

      ERM: Work Breakdown Structure196

      ERM: Stakeholder Register198

      ERM: Resource Breakdown Structure199

      ERM: Team Member Performance Assessment201

      ERM: Procurement Management Plan202

      ERM: ERM Project Management Plan204

      ERM: Cost Management Plan206

      ERM: ERM Project Scope Statement208

      ERM: Formal Acceptance210

      ERM: ERM Project Charter211

      ERM: Scope Management Plan213

      ERM: Cost Estimating Worksheet215

      ERM: ERM Project Schedule217

      ERM: Earned Value Status219

      ERM: Process Improvement Plan220

      ERM: Contract Close-Out222

      ERM: Closing Process Group223

      ERM: Change Management Plan225

      ERM: Schedule Management Plan227

      ERM: Probability and Impact Matrix229

      ERM: ERM Project or Phase Close-Out231

      ERM: Initiating Process Group232

      ERM: Change Log234

      ERM: Monitoring and Controlling Process Group236

      ERM: Activity Resource Requirements238

      ERM: Executing Process Group240

      ERM: Milestone List242

      ERM: Risk Data Sheet244

      ERM: Cost Baseline246

      ERM: Lessons Learned248

      ERM: Team Directory250

      ERM: Probability and Impact Assessment252

      ERM: Risk Register254

      ERM: Communications Management Plan256

      ERM: Team Member Status Report258

      ERM: ERM Project Portfolio management260

      ERM: Risk Management Plan262

      ERM: WBS Dictionary264

      ERM: Duration Estimating Worksheet267

      ERM: Decision Log269

      ERM: Requirements Traceability Matrix271

      ERM: Requirements Documentation272

      ERM: Quality Audit274

      ERM: Issue Log277

      ERM: Assumption and Constraint Log278

      ERM: ERM Project Performance Report280

      ERM: Team Performance Assessment281

      ERM: Human Resource Management Plan282

      ERM: Team Operating Agreement284

      ERM: Requirements Management Plan286

      ERM: Variance Analysis288

      ERM: Procurement Audit289

      ERM: Source Selection Criteria290

      ERM: Change Request292

      ERM: Stakeholder Management Plan294

      ERM: Network Diagram296

      ERM: Activity Attributes298

      ERM: Contractor Status Report300

      ERM: Stakeholder Analysis Matrix301

      ERM: Activity Duration Estimates303

      ERM: Activity List305

      ERM: Activity Cost Estimates306

      ERM: Quality Metrics307

      ERM: Quality Management Plan309

      ERM: Risk Audit311

      ERM: Planning Process Group312

      Index314

      CRITERION #1: RECOGNIZE

      INTENT: Be aware of the need for change. Recognize that there is an unfavorable variation, problem or symptom.

      In my belief, the answer to this question is clearly defined:

      5 Strongly Agree

      4 Agree

      3 Neutral

      2 Disagree

      1 Strongly Disagree

      1. How do we Identify specific ERM investment and emerging trends?

      <--- Score

      2. Who defines the rules in relation to any given issue?

      <--- Score

      3. Who else hopes to benefit from it?

      <--- Score

      4. Do we know what we need to know about this topic?

      <--- Score

      5. Cloud management for ERM do we really need one?

      <--- Score

      6. For your ERM project, identify and describe the business environment. is there more than one layer to the business environment?

      <--- Score

      7. Think about the people you identified for your ERM project and the project responsibilities you would assign to them. what kind of training do you think they would need to perform these responsibilities effectively?

      <--- Score

      8. Is it clear when you think of the day ahead of you what activities and tasks you need to complete?

      <--- Score

      9. Are controls defined to recognize and contain problems?

      <--- Score

      10. Will a response program recognize when a crisis occurs and provide some level of response?

      <--- Score

      11. What vendors make products that address the ERM needs?

      <--- Score

      12. What does ERM success mean to the stakeholders?

      <--- Score

      13. Will it solve real problems?

      <--- Score

      14. How are we going to measure success?

      <--- Score

      15. What problems are you facing and how do you consider ERM will circumvent those obstacles?

      <--- Score

      16. What is the smallest subset of the problem we can usefully solve?

      <--- Score

      17. Have you identified your ERM key performance indicators?

      <--- Score

      18. Consider your own ERM project. what types of organizational problems do you think might be causing or affecting your problem, based on the work done so far?

      <--- Score

      19. What are the business objectives to be achieved with ERM?

      <--- Score

      20. Are there any specific expectations or concerns about the ERM team, ERM itself?

      <--- Score

      21. How can auditing be a preventative security measure?

      <--- Score

      22. Will new equipment/products be required to facilitate ERM delivery for example is new software needed?

      <--- Score

      23. What do we need to start doing?

      <--- Score

      24. Who needs to know about ERM ?

      <--- Score

      25. Does our organization need more ERM education?

      <--- Score

      26. Are there recognized ERM problems?

      <--- Score

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