Writing for Business
By Jane Hicks
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About this ebook
In an online world, you are what you write. Your goal should be to present yourself as a polished professional and a person of goodwill. Whether you build your own business, work for the Fortune 500, or work for the public good, writing will be crucial to your success. This book will help.
Jane Hicks
Raised to speak Okie, Jane Hicks struggled for decades to master English. She has a CPA, MBA, and PhD; but she learned grammar and writing the hard way—by studying the rules. Because grammar rules suck, she offers here a better way, with easy tips to help boost your language skill.
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Book preview
Writing for Business - Jane Hicks
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© Copyright 2013 Jane Hicks.
All rights reserved. No part of this publication may be reproduced, stored in a retrieval system, or transmitted, in any form or by any means, electronic, mechanical, photocopying, recording, or otherwise, without the written prior permission of the author.
ISBN: 978-1-4669-9721-9 (sc)
ISBN: 978-1-4669-9720-2 (e)
Trafford rev. 06/17/2013
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North America & international
toll-free: 1 888 232 4444 (USA & Canada)
phone: 250 383 6864 ♦ fax: 812 355 4082
Contents
Six Writing Essentials
Essential 1: Be Correct
Accept vs. Except
Affect vs. Effect
At
Could of vs. Could have
Good vs. Well
Fewer vs. Less
His or Her
I vs. Me
i.e. vs. e.g.
Imply vs. Infer
It vs. Their
Its vs. It’s
Lay vs. Lie
Loose vs. Lose
Quiet vs. Quite
Site vs. Sight
That vs. Which
Their vs. There vs. They’re
Use vs. Utilize
Unique
Who vs. Whom
Who’s vs. Whose
Proof your work
Essential 2: Be Clear
Think clearly
Use plain language
Explain jargon
Impose an easy-to-follow structure
Use parallel form
Essential 3: Be Concise
Omit needless words
— William Strunk Jr. in Elements of Style
Business writing is like news reporting
Infuse vigor
Prefer active voice
Essential 4: Be Conversational
Pompous, pretentious… phooey
Essential 5: Be Considerate
Know your purpose
Express goodwill
Essential 6: Provide Rich Content
Pack in the information
Use high-information words
Use graphics and pictures
Include an executive summary
Use reliable sources
Find relevant sources
Cite your sources
Appendix 1: Citation Guide
Appendix 2: Resume Tips
Appendix 3: PowerPoint Tips
Appendix 4: Business Case Guidelines
Appendix 5: Memo Writing Tips
About the author
Jane Hicks recently retired as Professor of Management at Southeastern Oklahoma State University in Durant, Oklahoma. A Durant native, she has a BA in psychology from Southeastern, a BBA from Florida International University, CPA certification, and an MBA from the University of Utah.
Missing from all this education was practical advice about how to write—a critical skill as it turned out for earning promotions first at Ernst and Young, then AT&T and U S West. She struggled for years to teach herself the basics. Eventually, by writing proposals good enough to nab venture capital, she left her position as a corporate director to start up Pacesetter Labs, a tech company in Palo Alto, California.
When Pacesetter’s success prompted its buyout, Jane happily went back to school to earn a PhD in Information Sciences from the University of North Texas. She came home to teach for Southeastern in 1998, only to find that her students lack the very skill she struggled with so painfully on her own—you guessed it—writing for business.
From the author
In an online world, you are what you write. Your goal should be to present yourself as a polished professional and a person of goodwill. Whether you build your own business, work for the Fortune 500, or work for the public good, writing will be crucial to your success. This book will help.
Six Writing Essentials
Good writing is correct, clear, concise, conversational, considerate, and chock full of content
Correct. Spell wurds kurectly.
Check spelling on every message, every time
• Email is no longer an informal medium. Set options to run spell check automatically when you send.
• Before posting to a web site, compose your message in a word