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    Client Centricity: Relationship Management in Banking
    Unavailable
    Client Centricity: Relationship Management in Banking
    Unavailable
    Client Centricity: Relationship Management in Banking
    Ebook325 pages4 hours

    Client Centricity: Relationship Management in Banking

    By Jan U. Hagen and Ulrich Schürenkrämer

    ()

    Currently unavailable

    Currently unavailable

    About this ebook

    The financial market crisis has brought the very business models of many banks into question. What lessons should banks take from these events? What consequences will the industry have to face when dealing with clients? These questions are at the center of this book, with contributions from renowned experts and examples from theory and practice. Client commitment – the pursuit of pure customer focus – has become a success factor in many areas of the banking industry. This book sheds light on the theoretical aspects of client commitment and shows how its various facets are being put into practice.
    LanguageEnglish
    PublisherMurmann Publishers GmbH
    Release dateJun 11, 2015
    ISBN9783867744836
    Unavailable
    Client Centricity: Relationship Management in Banking

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