33 min listen
ANR03 – Why Big Insurance Money Continues to Flow Into Digital Marketing
ANR03 – Why Big Insurance Money Continues to Flow Into Digital Marketing
ratings:
Length:
39 minutes
Released:
Dec 29, 2015
Format:
Podcast episode
Description
Of all the reasons big money from the insurance industry continues to flow into digital marketing, customer experience stands out as the highest priority.
As the public perception of personal lines insurance being a commodity spreads, the last bastion of differentiation might just be customer experience. Direct writers and captive insurance companies already understand the power of customer experience.
This is why so much money is spent on branding, systems and consistency across each platform on which they sell insurance.
See Also: Customer Experience: How Free Tool SumoMe Helps You Create a Better Website
Personal lines insurance buyers perceive auto insurance policy to be exactly the same. By providing the highest quality customer experience we set ourselves apart.
As the public perception of personal lines insurance being a commodity spreads, the last bastion of differentiation might just be customer experience. Direct writers and captive insurance companies already understand the power of customer experience.
This is why so much money is spent on branding, systems and consistency across each platform on which they sell insurance.
See Also: Customer Experience: How Free Tool SumoMe Helps You Create a Better Website
Personal lines insurance buyers perceive auto insurance policy to be exactly the same. By providing the highest quality customer experience we set ourselves apart.
Released:
Dec 29, 2015
Format:
Podcast episode
Titles in the series (100)
ANR08 – Agency Management Systems and the Live Streaming Video Revolution: Are you running to catch up with the live streaming video revolution?! by Agency Nation Radio