58 min listen
Gossip: How this toxic element destroys community in the coffee shop and what to do instead
Gossip: How this toxic element destroys community in the coffee shop and what to do instead
ratings:
Length:
8 minutes
Released:
Nov 8, 2018
Format:
Podcast episode
Description
SHIFT BREAK #26 : Gossip, we have all done it and in the moment it feels good to commiserate, but gossip is a poison that destroys culture and relationships in the cafe. When things annoy you and the opportunity arises to participate in tearing down a co-worker, what should you do instead? How should we be investing into building community in the cafe by building each other up? Today we talk about this very critical issue and I hope it helps you address it with your staff and in your own career. Link: Ep 52 : Solving Coworker Conflict w/ Tom Henschel
Released:
Nov 8, 2018
Format:
Podcast episode
Titles in the series (100)
009 : How to Approach Data & Metrics w/ Simon Ouderkirk : Simon shows us how we should be thinking of numbers and their relation to our shop, or baristas, and the business' mission in general: Data, Metrics, Measurements...they play a critical role in the success of your shop. But how we approach the information available to us will determine how well we use it. Today Simon Ouderkirk a former coffee professional who now works with... by Keys To The Shop : Equipping Coffee Shop Leaders