WE ASK INDUSTRY INSIDERS ONE QUESTION
Our service standard revolves around Pakedge networks with BakPak and Panamax power with BlueBolt. All clients have that capability in their systems, and it interfaces with our ERP system, ConnectWise, for a ticketing platform. Clients can be remotely managed and serviced without even knowing it is happening! If a client requires onsite service, the ticket is escalated and assigned.
Chris Smith, Cloud9 Smart, New York City
We sell Parasol [24/7/360 monitoring service] for $600/year
