A STUDY ON EVALUATION OF TRAINING IN SRF

LIMITED,VIRALIMALAI
A dissertation(Major Project) submitted to Bishop Heber College (Autonomous), Tiruchirappalli
(Affiliated to Bharathidasan University, Tiruchirappalli-24) In partial fulfillment of the requirements for the award of the degree of

MASTER OF BUSINESS ADMINISTRATION

By M.Kavitha
(Reg.No.4MS103619)

Under the Guidance of

K.Narmadha MBA.,Net

March 2012

HEBER INSTITUTE OF MANAGEMENT STUDIES BISHOP HEBER COLLEGE (AUTONOMOUS) TIRUCHIRAPPALLI 620017 (Nationally Reaccredited at the A+ Level by NAAC) K.Narmadha MBA.,Net

Heber Institute of Management Studies, Bishop Heber College(Autonomous), Tiruchirapalli

CERTIFICATE This is to certify that the dissertation titled A study on Evaluation of training in SRF Ltd is the bonafide research work carried out by M.Kavitha (REG.NO.4MS103619) of MASTER OF BUSINESS ADMINISTRATION, Heber Institute Of Management Studies, Bishop Heber College (Autonomous), trichy-17, during the period February/March 2012, in partial fulfillment of the award of the degree of Master Of Business Administration and that the dissertation has not formed the basis for the award previously of any degree, diploma, Associate ship, fellowship or any other similar title, and that the dissertation represents entirely an independent work on the part of the candidate.

.... Signature of Student

... Signature of the Research Guide K.Narmadha

Signature of HOD

DECLARATION

I hereby declare the work presented in this dissertation is an independent work done by me under the guidance of k.Narmadha MBA,Net,Aissistant professor,Heber Institute of Management Studies, Bishop Heber College (Autonomous), Tiruchirapalli-620017, and has not been included in any other thesis/dissertation submitted for the award of any other degree or diploma and wholly indicates the work done by me.

Name of the candidate Register No. Academic year Project Period

: : : :

M.KAVITHA 4MS103619 2010-2012 February - March 2012

Signature of the Candidate.

Department of Management studies, Bishop Heber College (Autonomous) Tiruchirappalli 620 017, Tamil Nadu, India Ph.No: 0431-2770136

Date:------------------CERTIFICATE The Viva Voce examination for the candidate M.KAVITHA, (Reg.No. 4MS103619) was held at Bishop Heber College (Autonomous), Tiruchirappalli on ________________________________________ Examiners: Internal : Signature: ____________________________________ Name: _______________________________________ External : Signature: _____________________________________ Name & Address: _______________________________ ___________________________________________ Office Seal : Signature

ACKNOWLEDGEMENT It gives me great pleasure to acknowledge the efforts of all those who helped in finalizing the project.

I thank lord the almighty who have bestowed his blessings on me to complete this project work. I thank, Dr.D.Paul Dhayabaran,M.Sc,M.Phil,PGDCSA,Ph.D, principal, Bishop Heber College, for providing me and opportunity to pursue the MBA program in this prestigious institution. I extend my gratitude to Mr.Michael David Premkumar MBA., Head of the Heber institute of Management Studies, Bishop Heber College, for his support. I would like to acknowledge and thank k.Narmadha MBA.,Net,Assistant professor, my guide for his advice, sustained guidance and encouragement through out the period of project work. I would like to thank for providing me golden opportunities to do this project in their esteemed concern and also guiding me in the official hours in all means of this project. I would like to thank all the employees of SRF Ltd, for their support and cooperation throughout the project. It has been a pleasure doing the project work at SRF Ltd and has provided much value addition throughout my project. I would like to thank my family and friends who have indeed been a source of inspiration and moral support during the course of my project work.

CONTENTS

CHAPTER

TOPICS

PAGE NO

I II III IV V VI

INTRODUCTION COMPANY PROFILE REVIEW OF LITERATURE RESEARCH METHODOLOGY DATA ANALYSIS & INTERPRETATION

FINDINGS AND SUGGESTION BIBLIOGRAPHY APPENDIX

LIST OF TABLES

TABLE NO 5.1 5.2

TITLES DISTRIBUTION OF RESPONDENTS BY THEIR AGE DISTRIBUTION OF RESPONDENTS BY GENDER

PAGE NO

5.3 5.4 5.5 5.6 5.7 5.8 5.9 5.10 5.11 5.12 5.13 5.14 5.15

DISTRIBUTION OF RESPONDENTS BY MARTIAL STATUS DISTRIBUTION OF RESPONDENTS BY THEIR EDUCATIONAL QUALIFICATION DISTRIBUTION OF RESPONDENTS BY THEIR EXPERIENCE DISTRIBUTION OF RESPONDENTS BY THEIR OPINION TOWARDS TRAINING IS ESSENTIAL DISTRIBUTION OF RESPONDENTS BY THEIR OPINION TOWARDS DURATION OF TRAINING PROGRAMME IS SUFFICIENT DISTRIBUTION OF RESPONDENTS BY THEIR OPINION TOWARDS REGULAR TRAINING PROVIDE BY AN ORGANIZATION DISTRIBUTION OF RESPONDENTS BY THEIR OPINION TOWARDS TRAINING PROGRAMME IS WORTHFULL DISTRIBUTION OF RESPONDENTS BY THEIR OPINION TOWARDS EVALUATING THE PERFORMANCE OF TRAINING SESSION DISTRIBUTION OF RESPONDENTS BY THEIR OPINION TOWARDS GETTING APPRECIATION AND RECOGNITION DISTRIBUTION OF RESPONDENTS BY THEIR OPINION TOWARDS CONDUCTED TRAINING BY A COMPANY AS PER SITUATION AND MAJORITY DISTRIBUTION OF RESPONDENTS BY THEIR OPINION TOWARDS TRAINING RELATED TO JOB RESPONSIBILITIES DISTRIBUTION OF RESPONDENTS BY THEIR OPINION TOWARDS EXPERIENCE FRUITFUL CHANGES IN WORK EFFICIENCY DISTRIBUTION OF RESPONDENTS BY THEIR OPINION TOWARDS TRAINING IMPROVE PERFORMANCE

5.16 5.17 5.18

DISTRIBUTION OF RESPONDENTS BY THEIR OPINION TOWARDS WHETHER TRAINING IS PROVIDED FOR LONG DURATION DISTRIBUTION OF RESPONDENTS BY THEIR OPINION TOWARDS WHETHER TRAINING IS PROVIDED RIGOROUSLY DISTRIBUTION OF RESPONDENTS BY THEIR OPINION TOWARDS RELATIONSHIP BETWEEN

5.19 5.20 5.21 5.22 5.23 5.24 5.25 5.26 5.27 5.28 5.29 5.30

TRAINEES DISTRIBUTION OF RESPONDENTS BY THEIR OPINION TOWARDS QUALITY OF TRAINING IS HIGHLY SATISFACTORY DISTRIBUTION OF RESPONDENTS BY THEIR OPINION TOWARDS TRAINING PROVIDED IS WELL ORGANIZED DISTRIBUTION OF RESPONDENTS BY THEIR OPINION TOWARDS COMMUNICATED MATERIAL IN SIMPLE LANGUAGE DISTRIBUTION OF RESPONDENTS BY THEIR OPINION TOWARDS SATISFACTION WITH THE TRAINER DISTRIBUTION OF RESPONDENTS BY THEIR OPINION TOWARDS TREATING EVERYONE FAIRLY DISTRIBUTION OF RESPONDENTS BY THEIR OPINION TOWARDS KNOWLEDGEABLE TRAINING PERSONNEL DISTRIBUTION OF RESPONDENTS BY THEIR OPINION TOWARDS TRAINER MOTIVATION DISTRIBUTION OF RESPONDENTS BY THEIR OPINION TOWARDS CHANGES IN BEHAVIOUR AFTER TRAINING PROGRAMME DISTRIBUTION OF RESPONDENTS BY THEIR OPINION TOWARDS GETTING SUFFICIENT TIME TO PERFORM AFTER TRAINING DISTRIBUTION OF RESPONDENTS BY THEIR OPINION TOWARDS FACILITIES PROVIDED BYA COMPANY AT THE TIME OF TRAINING DISTRIBUTION OF RESPONDENTS BY THEIR OPINION TOWARDS FEEDBACK ABOUT TRAINING DISTRIBUTION OF RESPONDENTS BY THEIR OPINION TOWARDS OVERALL SATISFACTION WITH TRAINING PROGRAMME

ASSOCIATION BETWEEN AGE AND RELATIONSHIP 5.31 5.32 5.33 5.34 BETWEEN TRAINEES ASSOCIATION BETWEEN GENDER AND RELATIONSHIP BETWEEN TRAINEES ASSOCIATION BETWEEN GENDER AND TREATING EVERYONE FAIRLY ASSOCIATION BETWEEN EDUCATIONAL QUALIFICATION AND TRAINING IMPROVE

5.35

PERFORMANCE ASSOCIATION BETWEEN EDUCATIONAL QUALIFICATION AND OVERALL SATISFACTION WITH TRAINING PROGRAMME ASSOCIATION BETWEEN EXPERIENCE AND EVALUATION OF TRAINING SESSION ASSOCIATION BETWEEN EXPERIENCE AND PERFORMANCE IMPROVEMENT ONE WAY ANALYSIS OF VARIANCE AMONG EXPERIENCE AND OVERALL SATISFACTION WITH TRAINING PROGRAMME ONE WAY ANALYSIS OF VARIANCE AMONG EXPERIENCE AND EVALUATION OF TRAINING SESSION ONE WAY ANALYSIS OF VARIANCE AMONG EDUCATIONAL QUALIFICATION AND TRAINING IMPROVE PERFORMANCE OF AN EMPLOYEE ONE WAY ANALYSIS OF VARIANCE AMONG GENDER AND TRAINER TREATING EVERYONE FAIRLY ONE WAY ANALYSIS OF VARIANCE AMONG GENDER AND GOOD RELATIONSHIP BETWEEN TRAINNEES

5.36 5.37 5.38 5.39 5.40 5.41 5.42

LIST OF CHARTS

TABLE NO 5.1 5.2 5.3

TITLES DISTRIBUTION OF RESPONDENTS BY THEIR AGE DISTRIBUTION OF RESPONDENTS BY GENDER DISTRIBUTION OF RESPONDENTS BY MARTIAL

PAGE NO

5.4 5.5 5.6 5.7 5.8 5.9 5.10 5.11 5.12 5.13

STATUS DISTRIBUTION OF RESPONDENTS BY THEIR EDUCATIONAL QUALIFICATION DISTRIBUTION OF RESPONDENTS BY THEIR EXPERIENCE DISTRIBUTION OF RESPONDENTS BY THEIR OPINION TOWARDS TRAINING IS ESSENTIAL DISTRIBUTION OF RESPONDENTS BY THEIR OPINION TOWARDS DURATION OF TRAINING PROGRAMME IS SUFFICIENT DISTRIBUTION OF RESPONDENTS BY THEIR OPINION TOWARDS REGULAR TRAINING PROVIDE BY AN ORGANIZATION DISTRIBUTION OF RESPONDENTS BY THEIR OPINION TOWARDS TRAINING PROGRAMME IS WORTHFULL DISTRIBUTION OF RESPONDENTS BY THEIR OPINION TOWARDS EVALUATING THE PERFORMANCE OF TRAINING SESSION DISTRIBUTION OF RESPONDENTS BY THEIR OPINION TOWARDS GETTING APPRECIATION AND RECOGNITION DISTRIBUTION OF RESPONDENTS BY THEIR OPINION TOWARDS CONDUCTED TRAINING BY A COMPANY AS PER SITUATION AND MAJORITY DISTRIBUTION OF RESPONDENTS BY THEIR OPINION TOWARDS TRAINING RELATED TO JOB RESPONSIBILITIES DISTRIBUTION OF RESPONDENTS BY THEIR OPINION TOWARDS EXPERIENCE FRUITFUL CHANGES IN WORK EFFICIENCY DISTRIBUTION OF RESPONDENTS BY THEIR OPINION TOWARDS TRAINING IMPROVE PERFORMANCE DISTRIBUTION OF RESPONDENTS BY THEIR OPINION TOWARDS WHETHER TRAINING IS PROVIDED FOR LONG DURATION DISTRIBUTION OF RESPONDENTS BY THEIR OPINION TOWARDS WHETHER TRAINING IS PROVIDED RIGOROUSLY DISTRIBUTION OF RESPONDENTS BY THEIR OPINION TOWARDS RELATIONSHIP BETWEEN TRAINEES

5.14 5.15 5.16 5.17 5.18

5.19 5.20 5.21 5.22 5.23 5.24 5.25 5.26 5.27 5.28

DISTRIBUTION OF RESPONDENTS BY THEIR OPINION TOWARDS QUALITY OF TRAINING IS HIGHLY SATISFACTORY DISTRIBUTION OF RESPONDENTS BY THEIR OPINION TOWARDS TRAINING PROVIDED IS WELL ORGANIZED DISTRIBUTION OF RESPONDENTS BY THEIR OPINION TOWARDS COMMUNICATED MATERIAL IN SIMPLE LANGUAGE DISTRIBUTION OF RESPONDENTS BY THEIR OPINION TOWARDS SATISFACTION WITH THE TRAINER DISTRIBUTION OF RESPONDENTS BY THEIR OPINION TOWARDS TREATING EVERYONE FAIRLY DISTRIBUTION OF RESPONDENTS BY THEIR OPINION TOWARDS KNOWLEDGEABLE TRAINING PERSONNEL DISTRIBUTION OF RESPONDENTS BY THEIR OPINION TOWARDS TRAINER MOTIVATION DISTRIBUTION OF RESPONDENTS BY THEIR OPINION TOWARDS CHANGES IN BEHAVIOUR AFTER TRAINING PROGRAMME DISTRIBUTION OF RESPONDENTS BY THEIR OPINION TOWARDS GETTING SUFFICIENT TIME TO PERFORM AFTER TRAINING DISTRIBUTION OF RESPONDENTS BY THEIR OPINION TOWARDS FACILITIES PROVIDED BYA COMPANY AT THE TIME OF TRAINING DISTRIBUTION OF RESPONDENTS BY THEIR OPINION TOWARDS FEEDBACK ABOUT TRAINING DISTRIBUTION OF RESPONDENTS BY THEIR OPINION TOWARDS OVERALL SATISFACTION WITH TRAINING PROGRAMME ASSOCIATION BETWEEN AGE AND RELATIONSHIP BETWEEN TRAINEES ASSOCIATION BETWEEN GENDER AND RELATIONSHIP BETWEEN TRAINEES ASSOCIATION BETWEEN GENDER AND TREATING EVERYONE FAIRLY ASSOCIATION BETWEEN EDUCATIONAL QUALIFICATION AND TRAINING IMPROVE PERFORMANCE

5.29 5.30 5.31 5.32 5.33 5.34

5.35

ASSOCIATION BETWEEN EDUCATIONAL QUALIFICATION AND OVERALL SATISFACTION WITH TRAINING PROGRAMME ASSOCIATION BETWEEN EXPERIENCE AND EVALUATION OF TRAINING SESSION ASSOCIATION BETWEEN EXPERIENCE AND PERFORMANCE IMPROVEMENT

5.36 5.37

INTRODUCTION

REVIEW OF LITERATURE

RESEARCH METHODOLOGY

COMPANY PROFILE

DATA ANALYSIS & INTERPRETATION

INDINGS AND SUGGESTIONS

BIBLIOGRAPHY

APPENDIX