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specially Coca-cola and Pepsi and other mineral water company. Concentration in Concentrationthis segment Concentration InIn Concentration this this segment company segment Customers Factory Wholesalers Dealers Retailers this WeaknessesDepot In segment Success Factors Price Threats Conclusion Place & Promotion
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Businesses that succeed do so by creating and keeping customers. They do this by providing better value for the customer than the competition. Marketing constantly have to assess which customers they are trying to reach and how they can design products and services that provide better value. Todays competitive and free business world Marketing is the essence for any organization. In these days successful companies all levels have one thing in common that is they are strongly customer focused and heavily committed to marketing. For many business firms, a common important goal is the long-term increase in the value of their common stock. Every manager must have an effective marketing strategy. Marketing is more than any other business function that deals with customers. Understanding, creating, communicating, and delivering customer value and satisfaction are the very heart of modern marketing thinking and practice. In this term paper we have tried to understand marketing in practice by studying the marketing process and strategies followed by marketing department of Partex Beverage Ltd.
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Partex Group is among the large Bangladesh private sector manufacturing and service-based enterprises, owning and operating over twenty units giving value for money to all customers. The group started modestly in 1959 in tobacco trading and with prudent entrepreneurship of our Founder Chairman Mr. M.A. Hashem today we have a stake in tobacco, food, water, soft drinks, steel container, edible oil, wooden board, furniture, cotton yarn and the IT sector. After Bangladesh was established our Chairman set up M/S Hashem Corporation (Pvt) Ltd. in Chittagong city meeting the large demand of food and materials needed for sustaining the needs of a new nation through imports. From importing to import substitution was the next logical step and the stepping-stone into the manufacturing sector, which has matured to the multimillion dollar diverse investment of the Partex Group today.
In 1994, Mr. M. A. Hashem, Chairman of Partex Group visited an International Trade Exhibition in the US, where he happened to meet the executives of Royal Crown Cola Co. International. From then on he started conceptualizing the idea of RC beverage brand in Bangladesh. With international brand name recognition and quality he expected that it would gain acceptability in the Bangladesh market. When he returned, Partex as well as RC International carried out a wide range of marketing research. After positive results, in 1996, the Corporate Head and the Directors formed Partex Beverage Ltd. Funds worth Tk. 10 Core were raised as part of Equity from the Group. Although registered as a Public Limited Company, no public offerings have been made as yet. The factory was setup in Rajendrapur, 40km away from Dhaka city. The company commenced commercial production on 6th October 1997, and RC was launched in Dhaka on 20th October 1997.
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With international brand name recognition and quality Partex beverage expected that it would gain acceptability in the Bangladesh market. Partex beverage want to provide Bangladesh people different types beverage The value of a business is basic, often in-stated, beliefs of the people who work in the business. The management Partex Beverage Company believes that they can provide value at an economic cost, progress in diversity, and continue to contribute to the growth of industrialization in Bangladesh by being the market challenger.
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Partex Beverage Ltd beverage industry of Bangladesh Aim to return on investment of at Least 20%. To achieve at least 75% customer awareness of our brand in our target markets. To make their product highly Available. The entire objective that is set by partex beverage ltd. is combined of specific, measurable, achievable, relevant, time bound.
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Strength:
Partex Beverage is among the large Bangladesh private sector manufacturing and service based enterprise Today they have stake in tobacco, food, water, soft drinks etc. with international brand name recognition and quality partex beverage expected that it would gain acceptability in the Bangladesh market their product soft drinks, like RC, mineral water like, MUM are creates a strong place in the market RC has its own factory in savar At the very beginning they used latest technology, international quality controlled , of course our cheap labor to produce complete product at lowest price in drinking water mum creates a unbelievable position they
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hold 60% of the market share while fresh and other companies hold rest of the share major strength of the Partex beverage is fund they can easily collect money as they are large company they get easily loan from the bank Some major strength of the partex Beverage is
Large company Enough fund Cheap labor Different types of product Domestic product Generally available to the nearest retailer
Opportunity:
Bangladesh is a country where young people are very fond of soft drink besides, this as a Muslim country most of the people do not like hard drinks so the people likes to serve soft drinks in any party on the other hand, as the people of Bangladesh are not loyal so most of the go for cheaper one In this way RC has a great opportunities to sell their product among people Bangladesh is a tropical country so in summer season it becomes very hot people go for soft drink during summer people buy soft drink frequently during this time if Partex beverage supply their drinks at economic cost then they can achieve their target share People are more concern about their health while they go outside they like to use mineral water to achieve a market share of 30% of beverage industry within next two year to make their product highly available The concern authority collect information from the market through survey or advertising agency but still some opportunities are exit for partex beverage such as
Weakness:
The development of the product mainly depends on the decision from USA as they are franchisee if they do not give the permission for changing they cannot do it Partex Beverage can not gain the advantages to global advertising as like as Pepsi is doing.
One of the major weakness of partex beverage is geographical area is limited only Nepal ,Bangladesh is the main market of the partex beverage in contrast , coca-cola and Pepsi have international wide market Coca-cola and Pepsi has the high brand equity but partex beverage cannot achieve this brand equity but they are trying
Threat:
Threat-Pepsi has covered worldwide international event like World cup foot ball, Cricket world cup during this time Its demand rising internationally it also affect the customer of Bangladesh.
On the other hand Partex beverage has not sponsored any huge international event now a days price of raw materials is increasing it affect the price of the product
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Competitor Analysis:
The core product of Partex Beverage is soft drinks and mineral water. Partex Beverage has many competitors. Some of them are foreign and some are domestic. Though it has a good position in market it has many competitors for some specific products. The major competitors of Partex beverage are:
1.
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Fresh mineral water is the major competitor of mum. Its marketed by Meghna group. Fresh achieved the second position. Its market share is lower then mum. Though the price of mum is higher then fresh, people like mum best.
2.
It is a good competitor of mum mineral water. It placed the third position on market. It is a well known product. It is marketed by Pran food products ltd.
3.
It is a weak competitor of mum mineral water. It is a product of Acme group. It placed the fourth position in market.
4.
The market share of Jibon mineral water is lower then mum. The price of jibon mineral water is lower then mum. But people buy mum more.
1.
These are the product of Tabany beverage. Coca Cola get the number one position in market. It is famous soft drinks on all over the world.
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2.
Speed:
Speed has the more market share among in such of products. It is a product of akij group.
2. Tiger:
Tiger placed the second position. Its markets share is more then big boss. Previous tiger was in first position.
3. Black horse:
Its market share is similar to big boss. Big boss and black horse have the lowest market share of these types of products.
Competitors of RC lemon
RC lemon is lemonade drinks. It has a good market share. It has also some competitors those are given below.
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1. Clemon:
It is the major competitor of Rc lemon. Its market share is lower then Rc lemon. It is marketed by akij group.
2. Lemu:
It is also a competitor of Rc lemon. Is market share is very low. It is a weak competitor.
3. Lemon 7Up:
Its a new product. Its market share is increasing rapidly.
Figure 1.2: Graph of Market Share In this graph we can see that Partex Beverage is the second position with 30% market share this share mostly cover drinking water MUM. This is leading products in the beverage market. The main competitors of Partex Beverage is Tabani Beverage which contains 43% market share. Second competitors of this company is Transcom which cover 21% market share. And the other weak competitors like Globe Drinks and Vergin Drinks with 6% market share. Overall the position of partex beverage is not so good, but not bad than its strong Competitor.
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the core products do not constitute the complete product. There are other factors such as attractiveness, flavors, packaging, labeling, cost effectiveness, quality makes the total product.
Types of Products:
Product Name RC: Flavors offered Pet bottle & Can Liter (1000ml),250ml Mobile (.5 L) Mini (200ml) Mission Statement Freedom of life
1. 2. 3. 4. 5. 6.
Mum:
1. Drinking Water
Product Features:
The Partex beverage uses 5 flavors in for RC soft drinks and soft drink are provide in quantity of 250ml, 500ml, 1000ml, and 2000ml. Among those quantities, which are, provided by partex customer preferred mainly 250 ml can & pet 500 ml bottle. Pet 200 ml are successfully known as RC mini
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Quality:
To ensure the quality international quality controller and as well as international quality standard can be followed by partex. Since, as the customers are not brand loyal they frequently change the brand as it necessary in situation. So partex can use quality as a competitive strength for its beverage
Labeling or Packaging:
Labeling in case of refreshment drink is essential. The labeling can impulse some of the customer to change the brand as in Bangladesh the customers are not loyal in respect of this type of product. The label also requests the consumer to crash the bottle in the trashcan. It also contains the company logo and the manufacturing date and expiry date of the product to inform the consumer about the product. In addition they can give some social massage in labeling. For mineral water they can use little quantity mini pack. Full grade bottle can create further utility to consumers. The pet bottle can create further utility to the consumers. Most of the consumers do not crash the bottle rather using to carry water or similar consuming things into the bottle. The marketing strategy is emphasizing this behavior of the consumer and also designed the bottle convenient for the consumer.
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Pricing:
All the beverage products in Bangladesh are delivered to the general consumer on an average. Demand of this type of product is very price sensitive, as there are some other competitors such as Coca-Cola, Pepsi, Virgin, Uro Cola, Mojo, Lemu etc. Hence Partex Beverage should very careful about their pricing policies, strategies, approaches, influencing factors etc. Pricing decision is very versatile as well as intellectual act for the company. Partex beverage has already reached to the door of maximum consumers more or less with a flexible price with positive response. They need to continue that strategies.
Promotional Price:
Partex Beverage has not, so far, made any discount offer to its wholesaler as Coca-Cola, Pepsi offer. It just provides commission. They can also use product line pricing.
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Distribution Channel:
As per objective of the company they need to use very sound distribution channel to increase their sale. In distribution their products Partex Beverage is very conscious about their distribution channel. They do not sell their product directly to the ultimate customers. They use middlemen in distributing their Beverage products. Dealer, wholesalers and retailers mainly perform middlemans task. Here they also perform many other functions like information gathering, promotion and contract with the customers, financing and also risk taking. Company can introduce new products sharing ideas with middleman. So they use indirect marketing channel. Their marketing channel is like this-
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Their main depot is sited at Rajendrapur. Dealers purchase from factory depot with high margin. Wholesalers purchase from those dealers in some small lots, they sell it to the retailers and finally retailers sell to the ultimate customers.
Transportation Modes:
We know that Partex Beverage try to charge blanket price to the customer. In this case is Transportation mode is one of the factors that have an effect on their pricing decision. There are ranges of Transportation modes but Partex Beverage mainly uses their own van just to transport their products from factory to depot, or depot to warehouse. Warehousi ng: Generally beverage products are not in nature of perishing. From the warehouse they supply to the dealers and also wholesalers. At Rajendrapur, there is a larger system of warehousing of their products.
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Inventory:
Partex Beverage follows the following principle that carrying too much inventory results in higher- than- necessary inventory-carrying costs and stock obsolescence and carrying too little may result in stock outs cost, costly emergency shipments or production and customer dissatisfaction. So, they mainly follow just-in-time logistics system. That is they provide the products basically according to customer needs.
Promotion:
Promotion is like a wing for a product to fly high. It is the sum total of activities of advertising, sales promotion and public promotion. A true fact of the Bangladeshi soft drink consumers is, approximately 8o% of them is not brand loyal. So they get attracted easily toward the brand, which comes with big offers, and comparatively low price. Partex Beverage has realized the fact and designed its promotional functions to influence the whole consumer wing, most importantly that 80% brand UN loyal portion. Advertising: The advertising objective of Partex Beverage should be like:
Informing market about price change. Encouraging customers to switching to their brand. Keeping the product in consumers mind during offseasons. Describing different ways to use its product. Building brand preference.
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Advertising message:
`Freedom of choice is the advertising message of all RC products. In their bottle label RC conveys a massage to its customers. Crystal Clear Natural Drinking Water- is the advertising message of drinking water MUM.
60% of its total advertising activity is covered by Television. There are Bill Boards in the significant places in all big cities of the country. The national daily News Papers are useful for the publicity of promotional competition offered by the company.
Sponsoring sports like cricket, football etc. Advertises for RC cola and MUM in the Website from different country also attracts consumers. Government and different private radio stations also telecast the advertisement of beverage products.
Sales Promotion:
For sale promotion partex beverage is doing following things that help to increase their sale.
Sample: While started at 1997, the company offered free samples among the customers for a few days to draw their attention.
Price pack: Last two years they are offering this promotional tool, in some intervals. A scratch card available with its 1,1.5 and 2 liter bottle containing the offer of reducing Taka 2-5 per bottle.
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Premium: The scratch card mentioned above also carries the offer of some items as gift on buying RC beverage items. Such as walk man, mobile phone, wristwatch, cap, T- shirts etc.
Discount: This offer is offered to the retailers. Purchasing a big lot gives them a straight reduction in price.
Trade show: Partex beverage has participated regularly in trade shows, including DITF, CITF and many other trade shows and fairs. There they demonstrate their products, communicate directly with the target consumers and sell there beverages to them.
Public Relation:
Some of the frequently used public relation tools of the company are
They have a web site, addressed www. PartexBeverage.com .It is their old web site. With more information and more consumer participating option, they are developing another web site. By using the marketing agencies, they run market and consumer survey program, which provide them huge information about the demand and trend of the consumers.
In addition the bottle labels contain the list of nutrition facts and ingredients of the drink, which promote its purity and reliability to the consumers. So, these are the promotional activities that can be undertaken by Partex Beverage.
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Success Factors:
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Partex Beverage Ltd Success of a company means how much a company and its product or service is acceptable to the target consumers and how much benefits they earn according to market share. Partex Beverage Ltd is now a successful brand in market. Specially its drinking water Mum, soft drinks item RC cola, RC lemon, Upper ten etc.
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Eighthly, Partex Beverage Ltd. products are related to Partex group. Which is most popular and well known company leading company in Bangladesh and abroad. Ninthly, in case of internal factors Partex Beverage have highly productive equipments. They have also qualified, hardworking, creative and experienced manpower
Conclusion:
With the help this marketing mix analysis we can say that, the company may a achieved a strong level of customer preference. Although there is a tough fight with its major competitors. Companys promotional activities played a vital role to create this position in such situation. By preparing this term paper we learn about how companies can analysis marketing mix and we think this work will help us in our future when we are in professional life. Thanks to our course instructor of MKT 101 for helping us a lot to preparer this term paper. We believed that this analysis helps us to know about the Partex Beverage Company and how they achieve their objective.
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Appendix
1. 2. 3. 4. 5. 6. 7. 8.
What is the strength side of Partex beverage? What is the market opportunity for Partex beverage? What is amount of market share of Partex beverage according to its competitor? What is the position of Partex beverage in the market? What type of customer thats targeted by Partex beverage? Partex beverage has any future plan for launching any new product? If yes, what? This company has any foreign owner or sponsor? Which company is the main competitor of partex beverage?
9. Does partex beverage export any product? If yes where? 10. What is the advertising process of partex beverage? 11. What is the product distribution process? 12. Which places are the markets of partex beverage? 13. How many distribution zones in your company? 14. What types of strategy your company follows to pricing your product? 15. Do you give any facilities to the middlemen? 16. In case of advertising which information your company has to provide mainly the consumers?
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Reference Page
Principles of Marketing (Thirteen Edition) By Philip Kotlor & Gary Armstrong.
On-Line Resources:
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