RESEARCH METHODOLOGY

This part describes the research methodology followed in the study in hand. A short discussion on various topics of the research to find an appropriate approach and method for the research work has been made.

Data Collection
For the research in hand data will be collected from two sources that is primary and secondary sources. I. Primary Data Primary data will be collected for the study in hand from --------------------II. Secondary Data Secondary data will be collected from the reports and other published materials

POPULATION OF THE STUDY

The population for this study in hand is the -------------. The population for the study in hand is selected by random sampling.

SAMPLE SIZE AND TECHNIQUE

A questionnaire will be floated among 898 male and female ----------- (ur population). The sampling technique which will be used for the study in hand is simple random sampling, so that there should be a chance of selection for each customer and officer. SAMPLE SIZE 898 PUBLIC BANKS 449 PRIVATE BANKS 449

STATISTICAL ANALYSIS
Descriptive statistics like percentages, correlations, T-Test and chi square will be applied to the collected data for statistical analysis.