Industrial Visit- questionnaire

Objective: The objective of this study is to know the basic information about how the establishment, Overview: 1. Where is it located? 2. When was the factory/establishment started? 3. Is there any certification, like ISO 2020, HACCP,? 4. What is the market share of the establishment in the industry? 5. What are the strengths? 6. What are the weaknesses/ diseconomies? 7. How many employees are employed? Vision Functional Hierarchy Names of Directors Name of General Manager Names of different Departmental Heads Functioning of Various departments Production Department 1. Who head the department? 2. What are the different designations as per hierarchy of persons engaged, like production Manager, Foreman, Supervisor etc? 3. What all measures are taken to ensure safety of workers? 4. Is entry to production area restricted? 5. What all records are maintained? 6. How frequently the working area is cleaned?

Purchase and Store department

1. Who heads the department? 2. What are registers maintained? 3. What is the process flow of stores? 4. How is issue to production department regulated? 5. Is entry to store restricted?

Finance and Accounts department 1. Who heads the department? 2. What are the statutory records maintained? 3. What is the system of accounting practiced? 4. What all registrations are taken to run the establishment? 5. How is items billed? 6. Which form part of the major revenue- (if there are different items produced)? 7. What are the Excise registers? 8. What is the Accounting Package installed? 9. How is a sale to employees accounted? Human Resource Department 1. Who heads the department 2. What are the general functions of the department? 3. How is an employee recruited? 4. What are the steps involved in his induction into a job? 5. How many employees are there in the establishment? 6. Which all registrations are available? 7. What are the formalities for resignation and relieving? 8. Whether all employees are covered by statutory coverage like ESI, EPF? 9. What is the criterion for granting promotions?

10.Do you transfer employees from this unit to other units of the same group of companies? 11. What are the welfare schemes available for employees apart from the statutory social security schemes? 12.Do you have a canteen? 13.How is mess cost calculated and collected from employees? 14.Have you given quarters to employees? 15.Do you recover rent from employees? 16.Do you have trade unions? 17.How many workers/ trade union office bearers have been recognised as Protected Workmen as per section 33(4) of the Industrial Disputes Act? 18.Have you entered into any Long Term Settlement? 19.What is the system of performance appraisal? 20.How is a disciplinary action taken against an employee? 21.Do the Departmental Heads have the authority to initiate disciplinary action against their employees? 22.Do you have Grievance Redressal Mechanism as per section 9C of the Industrial Disputes Act? 23.Do you have Policy against Sexual Harassment at Workplace as is required by the Supreme Courts order following the verdict in Vishaka & others Vs the State of Rajasthan and others. 24.Do you have certified Standing Orders? 25.In the absence of Standing Orders, how the relationship between employer and employee is regulated? 26.What is the wage period? 27.How is salary disbursed? 28.What are the processes of sanctioning different kinds of leaves? 29.What is the normal rate of Bonus being given to employees? 30.What is the criterion for payment of bonus?

31.Have you got any exemption from the operation of any social security schemes like ESI, EPF, pension Fund or EDLI? 32.Have you got any medical benefit cover to employees? 33.Have you put the yearly gratuity liability in LICs Gratuity fund? 34.What are the activities available to the employees to show case their extracurricular skills? 35.In a recent judgment in Bhilwara Dugdh Utpatak Sahakari Society Ltd Vs Vinod Kumar Sharma, the Supreme Court of India has categorically said that globalization at the cost of exploitation of labour should not be permitted. Do you agree? 36.Are employees eligible to buy products of the establishment free of cost or at a concessional rate? 37.Is there any Canteen Committee? If so, how does it function? 38.What are the measures taken by HR Department to make the employees aware of the ISO standards? 39.Do you have regular training sessions for the employees? 40.Is attrition rate under control? If not, what steps you can take to control labour turnover? 41.Is there any dispute pending before Conciliation Officer, Labour Court or Tribunal? 42.What is the vision of People Management Department?

Security Department 1. Who heads the department? 2. What are the entry and exit regulations adopted? 3. Whether visitors/ guests are also subjected to frisking? 4. Do you have mock drills often? 5. What are the registered maintained at the department? 6. Are the security guards under the rolls of the establishmemt? 7. What is the duty span of a security guard?

8. What arrangements have been done in case any reliever is not reported? 9. Who looks after the security of the establishment when the Chief Security Officer is off duty? General maintenance and Utility Department 1. Who heads the department? 2. What are the functions of this department? 3. How many employees are employed/ engaged? 4. 5. Are the employees in this department on roll or under any contractor? Have you ensured that the employees are getting wages in time and they are covered by ESI and EPF?

6. Is there any problem in getting unskilled labour? 7. How many of them are interstate migrant labours? 8. What steps have you taken to ensure that the establishment will not get dragged into Police formalities in case any of your interstate migrant labour finds guilty in any criminal offence? General Managers Office 1. Roles and responsibilities of GM in the overall management of the establishment 2. Profile of GM Marketing Department 1. 2. 3. 4. Who heads the department? How market is analyses? What is the target fixed? Are the Executives directly employed or engaged on contract on commission basis? 5. How output is analyzed? 6. What is the reporting system/ how a sales report is prepared? 7. How incentives are calculated?