Meridian Option 11 Programming Manual

by Nikola Stojanoski on Sep 21st, 2012 4 Comments This is a short introduction into programming a Meridian Option 11 PBX. I needed to program an old Nortel Meridian Option 11 PBX for a client that was not ready for a PBX upgrade. The Meridian PBXs software divides information into LOADS. Each Load has a specific function. For example, LD 20 is where you can print information about phones. The loads range from LD 01 LD 143.

How to HyperTerminal into the PBX and VOICEMAIL Systems.

1. 2. 3. 4. 5. Launch HyperTerminal Set phone number to your modem dialin number Set terminal emulation to VT102 X Modem Dial it should end up at a blank HyperTerminal window Type the password to access the PBX modem. This will not show up on the screen when you type it. The screen should now display Ok. You are now transparent to port 1 6. Type logi to login, then the password. 7. You should now have a > command prompt.

To go from PBX commands to VOICEMAIL (in Hyperterminal):

1. 2. 3. 4. Go to File, Properties, Settings and set the terminal emulation to VT100. At the >, type AX Hit F1 to bring up the command bar at the bottom. Hit F1 again to Logon To go from VOICEMAIL back to PBX (in Hyperterminal)

1. EXIT all the way out of VOICEMAIL, back to where F1 says logon (lower left button) 2. Go to File, Properties, Settings and set the terminal emulation to VT52. 3. hit Ctrl ] TO EXIT IMPORTANT Do NOT exit HyperTerminal until you have logged out of BOTH the VOICEMAIL and PBX Command System (logo is the PBX logout command)

Basic commands

LOGI = LOG IN LOGO = LOG OUT **** = TO CLOSE LOAD ** = RETURN TO REQ PROMPT ERR SCHXXXX = Explanation of error code ( ovlsch) DNB = DIRECTORY NUMBER (DN) a.k.a. phone extension ex: 2300 TNB = TERMINAL NUMBER (TN) (port number on the switch) = i.e. 24 00 02 05 24=Loop 00=Shelf 02=Card 05=Unit

*Please note: Enter spaces between the numbers: CUST: Customer number (almost always 0 unless you have more then one customer set up)

Short Cuts For Option 11s:

When entering the TN information you dont have to insert all the 0s. For example, 09 00 00 02 would only be 9 2.

Logging in:
Be carful not to log in more than 3 time incorrectly, If you see OVL400 this means you are locked out for up to 45 Minutes. You should see this when you press return: > or OVL000 Then press Return then type LOGI. Then you should see PASS. Type your password.

LD 02 (CHANGE HOUR) Setting Time and Date

To set the time and date of your system you program in load 2: Step 1) LD 02 Step 2) STAD Day Month Year Hour Minute Second i.e. STAD 24 11 1976 15 41 49 = November 24th 1976 3:41pm 49 seconds To test it Type: TTAD (this tests time and date)

Commands
Print system number TSID = print system number LD 20 CHG = CHANGE ex: Key 00 NUL = Erase config on that key

CPY 1= COPY DISU = DISABLE UNIT DISC = DISABLE CARD DISS = DISABLE SHELF DISL = DISABLE LOOP ENLU = ENABLE UNIT ENLC = ENABLE CARD ENLL = ENABLE LOOP ENLS = ENABLE SHELF NEW = ADD PHONE OUT = REMOVE PHONE PRT = PRINT STAT = STATUS IDU = TYPE OF PHONE ( use to ping a phone) LUDN = LIST UNUSED DN EX: LD 11-PRT-LUDN-CUST =0 LUVU = LIST UNUSED TN TYPE 2000=DIGITAL 500=ANALOG

Printing a Phone

LD 11 REQ:PRT TYPE:DNB CUST: 0 DN: i.e. 6666 Then press enter until it begins to auto scroll. This will give you the Phone Type i.e. 2616 and the TN i.e. 12 00 05 00 Then type: REQ:PRT TYPE:(Phone type)or (TNB) Valid phone types 2xxx -You may enter: 2000,2003,2006,2008,2009,2016,2018,2112,2216,2317,or 2616 3xxx -For Taurus sets (Release 24 Later) 3901,3902,3903,3904, or 3905 TN: This is where you put the TN info you printed above. example:12 00 05 00 Then enter through

Moving a Telephone
To move a Telephones between exsiting location:

LD 10 for Analog LD 11 for Digital LD 20 (for Rls 19 and above) REQ: MOV TYPE: (Phone Type) TN: (Terminal Number) TOTN: (To new TN Number) Then Enter Through

Here is an Example:

Thelma X5000 TN 12 0 0 0 TYPE: 2008 Louise X5001 TN 12 0 0 1 TYPE: 2616 Find and empty Digital Tn that is not programmed (i.e.12 0 0 10) Then In LD 20

do a: REQ: MOV TYPE: 2616 TN: 12 0 0 1 TOTN: 12 0 0 10 then Enter through.. Now Louise is in limbo right now ..then do a REQ: MOV TYPE: 2008 TN: 12 0 0 0 TOTN: 12 0 0 1 Then Enter Through now Thelma is moved to where Louise was Then do REQ: MOV TYPE: 2616 TN: 12 0 0 10 TOTN: 12 0 0 0 Then Enter Through.. You now Successfully Swapped Thelma and Louises places without having to change any wiring. Now just swap their Physical telephones places.

MIC MAK Key xx MIC To check message light on a phone : Key xx MCK

Deleting a telephone In LD 11

Do a: REQ: OUT TYPE: (Type of phone you are outing) TN: (The TN of the phone you are outing) Then Return Through. Print Hot line list = HTL Print Trunk = TRK Print MUSIC = MUS

LD 12 Console

Consoles are powered via unused TNs and are correctly programmed PWR. Consoles are cross-wired properly and must utilize consecutive units.

LD 14 Trunk Data Block

Programming a trunk : REQ NEW,OUT,CHG TYPE COT,PAG,TIE,WAT,FEX,RAN ( Type of trunks ) TN X X RTMB XXXX ( Route number ) SIGL GRD,LOP,OAD GRD = ground start LOP = loop start OAD = outgoing automatic,incoming dial CLS DTN ( digitone )

LD 15 Customer data block

How to add a new CLID: REQ CHG TYPE NET CLID YES ENTRY XX

LD 16 Route Data Block, Automatic Trunk Maintenance

Programming access route: REQ NEW,OUT,CHG TYPE RDB ( route data block ) CUST X ROUT XXX ( 0-127 ) TKTP COT,WAT,FEX,TIE,DID,PAG,RAN ( Trunk type ) ICOG ICT,IAO,OGT ICT = incoming only trunk IAO = incoming and outgoing OGT= outgoing only trunk ACOD XXXX ( Access number for trunk route )

LD 17 Configuration record
How to add a TTY : REQ CHG TYPE ADAN ( TTY ) ADAN New tty x CAB_ X (Cabinet number ) TTY TYPE SDI ( Serial Data Interface ) CDNO X ( Card number ) PORT X (Port number ) CTYP IP ( Card type ) USER MTC SCH TRF BPS 9600 ( Baud rate ) How to add a TDS/DTR card ( add time slots ): 1. LD 17 REQ CHG TYPE CEQU ( common equipment ) TDS X ( Tone and digit switch LOOP NUMBER ) 2. LD 34 ENLX X ( Enable Card number ) 3. LD 13 REQ NEW TYPE DTR ( Digit tone receiver ) TN XXXX Change midnight and background overlay routine: REQ CHG TYPE OVLY SID XXXX ( System number ) BKGD XX XX ( Background overlay task, ex: ld 40 44.. ) TODR 0-23 ( Time of daily routines ) DROL XX XX ( Daily routines overlays ex. Ld 43 30

LD 18
How to Program a Speed Call List: 1. 2. 3. 4. 5. 6. LD 18 REQ: NEW TYPE: SCL LSNO: (0-8190) Pick an unused number for Speed Call List TOLS: (skip this) To list (new speed call list number) NCOS: (0)-99 0 is the default. *Speed calls override the telephones NCOS* You should change to match the telephones NCOS 7. DNSZ: 4-(16)-31 This is the maximum amount of Digits allowed for each Speed call list. 8. SIZE: 1-1000 Maximum Telephone #s allowed per List 9. WRT (YES) NO This tells the PBX to back it up in the Data Store 10. STOR xxx yyyy xxx- the position in the list Yyy-yyyy is the telephone number-*Remember to program a 9 if you use it to dial out with. Ex. 01 9,1800-555-1212

11. WRT (YES) NO This tells the PBX to back it up in the Data Store

LD 21 Printing Routes

LD 21: REQ: PRT TYPE: RDB ( Route data block ) CUST: 0 ROUT: (specify a specific route number or leave blank for all of them) ACOD: (you can sort by access code or leave it blank) Scroll through with Enter This is another long list you might want to try to capture it before you press enter. Printing CLID REQ PRT TYPE CLID H Printing console REQ PRT TYPE ATT ( CONSOLE ) REQ PRT TYPE NIT ( NIGHT ) Listing Trunk Members LD 21 REQ: LTM ( List trunk members ) CUST: 0 Route: (you can specify specific routes or leave it blank for all of them) ACOD: (Blank or you can sort by access code) Printing Customer Info LD 21 REQ: PRT TYPE: CDB ( Customer data block ) CUST: 0 Then scroll through.. be careful this is a long list be sure to set your printer to on or your procomm to capture before scrolling through.

LD 22

Patch info = ISSP PBX VERSION = ISS Print tape ID = TID MERIDIAN CONFIGURATION FOLDER = CFN PRINT ACTIVE PASSWORD LIST = PWD Print TTY = ADAN Print systems limits= SLT Print software packages = PKG Print common equipment data = CEQU Print core inventory list = CINV Print history file = VHST Print overlay area information =OVLY Print system parameters = PARM LD 23 CDN = Control DN ACD = AUTOMATIC CALL DISTRIBUTION

LD 23 Building an ACD Mailbox

1. 2. 3. 4. 5. 6. 7. LD 23 REQ: NEW TYPE: ACD CUST: 0 ACDN:(Enter the mailbox number or DID #) MAXP: 1 NCFW: (Voicemail number)Or the number you want this acd to forward to

8. Then Enter Through You have just created an ACD Mailbox in the pbx. When ever anyone calls this number it will automatically forward to voicemail or the number that you assigned in (NCFW field) Night Call Forward prompt. *Please note: Make sure you create a mailbox in your Voicemail with the same extenstion. * You can label the name in LD 95

LD 37
STAT TTY = Check the status of TTY ports STAT XSM = Provide status of the system monitor

LD 38 Conference circuit diagnostic

CFNC LOOP = Test conference loop

LD 43 Equipment Datadump
EDD = BACK-UP SYSTEM EDD CLR = DAT = Creation date of the primary backup database

LD 48 Link Diagnostic ( IF MER MAIL GOES DOWN )

1. 2. 3. 4. 5. DIS AML X ENL AML X LYR2 ENL AML X LYR7 EST AML X STAT AML Map AML = Get physical address and card name ld 48 stat aml.. dis aml x enl aml x acms.. 6. You may need to reseat the interface card if that link will not come up. 7. Also stat the agents to see what state they are in. Chances are it is up, the link is not. Sometimes an ani will bring one up without any additional commands.

LD 49
Incoming DID data conversion ( IDC ) & NFCR

LD 60 Digital Trunk Interface Diagnostic

1. LCNT (loop) = List contents of alarm counters 2. STAT 3. RCNT = Reset counters SSCK 0 = Set clock controller RLBK X = external loop back test on card ( card must be disabled ) RMST X = Far end loop back test on card ( card must be disabled )

LD 60 To Check Trunk Lines

LD 60 STAT or STAT 1 STAT shows status of all trunks. STAT 1 shows status of trunk 1 to Enable Loop ENLL 1 Enables entire T-1 Loop to Enable Channel ENCH 1_1 Enables channel 1_1 to Disable Channel DSCH 1_1 Disables Channel 1_1 DISI X = disable loop when all channel are idle SLFT loop = invoke hardware self test on loop

LD 80

CALL TRACE TRAC = TRACKING A TN (EX: TRAC 24 0 0 0 DEV) DEV = MORE INFO

LD 81

REQ = CNT CUST = 0 FEAT = SETS (type of phone,sl1,2616,2006,2008,2112,500)

LD 95

NEW = New name

Changing the Display name: To change a name always out the old name then insert the new name. Follow these steps: 1. LD 95 REQ: OUT TYPE: NAME CUST:0 DN: 5555 Return through to the REQ prompt. 2. Then add the new name: REQ: NEW TYPE: NAME CUST:0 DN: The extension i.e. 5555 NAME: The name i.e. BOB JONES 3. You can add more names at the next DN prompt

LD 96 D-Channel Diagnostic
STAT DCH ENL DCH DIS DCH MAP DCH X = Get physical address and switch settings for d-channel

LD 117 IP

Configuring IP address for expansion cabinets = CHG IPR 1 00:00:00:00:00:00 ( Mac address ) Ping ip phone = ping x.x.x.x STAT SS = Status of signalling server

Make a print of all the cards in the system: 1. NV GENERATE CARD 2. WAIT FOR ACKNOWLEDGEMENT 3. INV PRT CARD INV PRT SETS = Perform an idu on all digital sets

LD 135 Core Common Equipment Diagnostic

STAT CPU = Status of cpu STAT MEM = Status of memory STAT FIL = Status of fiber remote link STAT CNI = Status of CNI STAT MAC = Get MAC address of ip daughtherboard installed on ssc card STAT SUTL = Status of system utility TEST LEDS = Test leds DIS FIL X = Disable fiber optic link ENL FIL X = Enable fiber optic link LLBK FIL X = Perform local loopback test on fiber optic link RLBK FIL X = Perform remote loopback test on fiber optic link IDC CPU = Print card ID for active core

LD 143 UPGRADE
.upgrade .HELP BACK UP TO PC OPTION 11 XBK 2. CCBR File Transfer Backup 1. 2. 3. 4. 5. Complete section 1. Log into overlay 143. Type XBK and press , then press . At the prompt R>, you have to start the file transfer procedure. Select the Receive File option and make sure that the protocol is set to X MODEM then select Receive. 6. Create a new file name (Customer name and date) for the information to be received in and select OK.

7. After a few seconds the process will begin and packets will start to be sent (the whole process can take several minutes). 8. Once the file transfer has finished the OPT 11 will respond with OK. This next step is to verify the file. This process should never be missed as it can result in corrupted software! 1. 2. 3. 4. 5. Type XVR and press , then again. At the prompt R> select Send File option. Open the file you have just saved and select send. After a few seconds, the process will begin and packets will start to be sent. Once the process has finished the OPT 11 will respond with OK

Class of service ( CLS )

Cnda = Affiche le nom du poste Hfa = Handsfree allowed Mwa= Message waiting allowed Cfxa = Call forward exteriour allowed Wta = Warning tone allowed Pua = Call pickup allowed Hta = Hunt allowed Spv = Supervisor Aha = Automatic hold allowed

FEATURES

TRN = Transfer RGA = Ring again HOT D = Hot dial AO6 = Conference for 6 NRD = Not ready MSB = Make set busy MWK = Message PVR = Private line CFW = Call forward CWT = Call waiting ADL = Auto dial PRK = Park SCR = Single call ringing MCR = Multiple call ringing

PROGRAMMING COMPANION PHONES

HOW TO ADD A PHONE (Companion maintenance set )

1. 2. 3. 4. 5. 6.

Feature **0 Pass = 0000 Config NEXT ADMIN SHOW REGISTRATION = SHOW MST REG ENBL = NO CHG to YES with soft key Phone 3050 model

1. SYSTEM 2. ADD SYS-1 3. PASS = RADIO + TN NUMBER CARD UNIT ( SKIP LOOP AND SHELF ) ex radio0804 4. SAVE Model 3060 1. 2. 3. 4. 5. Menu *** KEY- SYSTEM ADD PASS = radio TN SAVE NAME CALL PILOT

Login = NGENDIST Passw = NTDIST

Performing a manual software upload on M39xx phones

The normal procedure is: All commands in LD 32! To check which version of firmware a single M390x phoneset has: FWVU LL SS CC UU ****M3900 VERSION REPORT**** TERMINAL TYPE = 021 CORE FIRMWARE VERSION = 018 FLASH FIRMWARE VERSION = 032 To print a summary report of firmware versions currently connected to the switch: FSUM .fsum **M3902 SUMMARY 080 ON DISK **M3903 SUMMARY 080 ON DISK **M3904 SUMMARY 083 ON DISK 083 (083 ) 000026 SETS FOUND 083 (024 ) 000004 SETS FOUND 047 (024 ) 000001 SETS FOUND **M3905 SUMMARY 083 ON DISK 083 (018 ) 000055 SETS FOUND 032 (018 ) 000029 SETS FOUND 024 (018 ) 000011 SETS FOUND 000 (018 ) 000001 SETS FOUND 000014 SETS NOT RESPONDING

Important: Before updating a phoneset, make sure that the phoneset is logged out and during the updating procces do not touch or unplug the phoneset ! It could destroy the complete phoneset!

To initiate conditional download to a M390x phoneset: FDLU LL SS CC UU or FDLF ( not sure ) FDLI = Upload firmware when phone is idle ( takes 20 min )b SDL001 STARTING DNLG LL SS CC UU SDL000 3905(LL SS CC UU ), VERSION 32, MAINT MODE. < this takes approximately 10 minutes

During the updating procces (approximately 10 minutes) the phone will show a progress bar on the display. If the download has been aborted by leaving the overlay you have to restart by entering the command FDLF LL SS CC UU

How do I reset an i200x without removing power?

mute up down up down up mute 9 Release . Phone will then reset.

Nortel Meridian Wikipedia Page Tags: Meridian, Nortel, Option 11, PBX, VoiceMail