REVIEW NOTES - CH.

5 1) The ________ view of social responsibility holds that management's only social responsibility is to maximize profits. A) socioeconomic B) classical C) contemporary D) sociolegal 2) The most outspoken advocate of the classical view of social responsibility is economist and Nobel laureate ________. A) George Stigler B) Arthur F. Burns C) Homer Jones D) Milton Friedman 3) The ________ view is that management's social responsibility goes beyond making profits to include protecting and improving society's welfare. A) sociotechnical B) socioeconomic C) sociolegal D) sociopolitical 4) ________ is defined as a business firm's intention, beyond its legal and economic obligations, to do the right things and act in ways that are good for society. A) Social obligation B) Social responsibility C) Social screening D) Values-based management 5) In the United States a company that meets federal pollution control standards and does not discriminate in hiring, promotion, and pay is generally meeting its ________. A) social screening requirements B) green management requirements C) social obligation D) social responsibility 6) When a firm advertises that it only uses recycled paper products it is ________.

A) meeting its social obligation B) meeting its social screening requirements C) being socially responsive D) adopting green management 7) A Macau business that provides on-site childcare facilities for employees is ________. A) being socially responsive B) fulfilling its social obligations C) adopting social screening D) practicing green management 8) Which of the following arguments on social responsibility states that businesses should address social problems before they become serious and costly to correct? A) superiority of prevention over cures B) possession of resources C) accountability D) skills 9) Which of the following arguments on social responsibility states that pursuing social goals hurts a business's economic productivity? A) image B) dilution of purpose C) costs D) lack of skills 10) Which of the following arguments on social responsibility states that there is no direct line of responsibility for social actions? A) dilution of purpose B) stockholder interest C) too much power D) lack of accountability 11) The process of applying social and environmental criteria to an investment decision is known as ________. A) green management B) value-based management C) community investing

D) social screening 12) There are four approaches that organizations can take in order to go green. Which of the following is NOT a part of those approaches? A) legal approach B) market approach C) stakeholder approach D) operations approach 13) In the ________ approach of going green, an organization works to meet the environmental demands of its employees, suppliers, or community. A) deep green B) light green C) market D) stakeholder 14) Which of the following approaches of going green reflects the highest degree of environmental sensitivity and is also a good illustration of the social responsibility of the organization? A) legal approach B) market approach C) stakeholder approach D) activist approach 15) Which of the following ISO standards is related to quality management? A) ISO 9000 B) ISO 14000 C) ISO 8000 D) ISO 15000 16) Which of the following ISO standards is related to environmental management? A) ISO 7000 B) ISO 14000 C) ISO 16000 D) ISO 8000 17) One way to evaluate a company's green actions is to use the ________ list of the most sustainable corporations in the world.

A) Global 100 B) Global 90 C) Global 80 D) Global 70 18) ________ defined as the principles and beliefs that define right and wrong decisions and behavior. A) Whistle-blowing is B) Entrepreneuring is C) Ethics is D) Values are 19) At the ________ level of moral development, ethical decisions rely on maintaining expected standards and living up to the expectations of others. A) principled B) conventional C) conscientious D) preconventional 20) At the ________ level of moral development, individuals define moral values apart from the authority of the groups to which they belong or society in general. A) conventional B) established C) principled D) preconventional 21) In which of the following stages of moral development do individuals live up to what is expected by people close to them and maintain conventional order by fulfilling obligations to which they have agreed? A) conscientious stage B) conventional stage C) principled stage D) preconventional stage 22) ________ represent basic convictions about what is right and wrong. A) Dogmas B) Values C) Cultures

D) Beliefs 23) ________ measures the strength of a person's convictions. A) Moral development B) Locus of control C) Ego strength D) Social desirability 24) What can be said about a manager who believes that she worked hard and met the productivity goals of her organization despite unfavorable conditions? A) She has an external locus of control. B) She has a high ego strength. C) She has a low ego strength. D) She has an internal locus of control. 25) Which of the following organizations is best suited to promote ethical behavior in its employees? A) An organization that has a reward and punishment system that depends on specific goal outcomes. B) An organization that has formal rules and regulations in place. C) An organization that wants its employees to achieve their goals at any cost. D) An organization that has a performance appraisal system that focuses exclusively on outcomes. 26) Which of the following is NOT one of the six determinants that are relevant in deciding issue intensity? A) consensus of wrong B) discovery of the act C) probability of harm D) immediacy of consequences 27) ________ is a document created by the United Nations outlining principles for doing business globally in the areas of human rights, labor, the environment, and anticorruption. A) The Global Reporting Initiative B) The Global Compact C) The Global Convention D) The Global Ethics

28) Freedom of association and the effective recognition of the right to collective bargaining are the Global Compact principles in the area of ________. A) anti-corruption B) human rights C) labor standards D) the environment 29) The idea that businesses should eliminate discrimination in respect to employment and occupation is a Global Compact principle in the area of ________. A) anticorruption B) human rights C) environment D) labor standards 30) Which of the following is NOT a way for management to reduce unethical behavior? A) select individuals with high ethical standards B) establish codes of conduct C) provide ethics training D) monitor employee telephone calls 31) The primary debate about ethics training programs is whether ________. A) ethics can be taught B) ethics causes misconduct C) the programs cover misconduct outside the workplace D) the programs give unethical individuals more ammunition 32) A ________ is an individual or organization who seeks out opportunities to improve society by using practical, innovative, and sustainable approaches. A) delator B) social entrepreneur C) philanthropist D) whistle-blower 33) If UMAC asks twenty-five members of its executive team to spend a full day at their annual team-building retreat building a house in the Philippines with Habitat for Humanity, the executives would be engaging in employee ________.

A) volunteering efforts B) entrepreneuring efforts C) whistle-blowing efforts D) administrating efforts 34) If UMAC was paying minimum wage when necessary and applying the minimum legal standards to its employees' work environment, it would be said to have fulfilled its ________. A) social obligation B) social responsibility C) social responsiveness D) social expectation 35) If UMAC provides job-share programs, builds a day-care facility, and only uses recycled paper, it could be said to be ________. A) fulfilling its social obligation B) socially aware C) socially responsive D) socially image conscious 36) Your university has tried to promote the establishment of shared values so that all members will understand its beliefs. The university has established ________ management. A) values-based B) issue-based C) leadership-based D) goal-based 37) What approach deals with an organization responding to the environment because of the preferences of its customers? A) stakeholder approach B) market approach C) legal approach D) activist approach 38) What approach deals with an organization responding to the environment because of the preferences of its customers? A) stakeholder approach

B) market approach C) legal approach D) activist approach 39) Under what approach is the organization driven to look for ways to respect and preserve the earth and its natural resources? A) stakeholder approach B) market approach C) legal approach D) activist approach