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Joshua Twigg
CAREER OJBECTIVE Operations, Sales and Customer Service Manager with 15+ years of experience across Retail and
Government seeking full time Community Manager position.
QUALIFICATION • Extensive management and team building experience; trained and supervised over 100
HIGHLIGHTS employees for $35mm/year retail operation.
• Strong emphasis on customer service, including coordination of all internal scheduling
requests from the White House, Congress, and other government agencies for meetings, travel
and speaking engagements.
• Served as the primary point of contact in receiving visitors and telephone calls for the Deputy
Commissioner of the I.R.S.
• Strong written and oral communication skills; prepared briefing papers for all speaking
engagements for the Deputy Commissioner of the I.R.S.
• Worked closely with senior management and sales teams to ensure store met regional and
corporate financial goals.
• Adept at analyzing financial statements and reviewing legal documents; analyzed monthly
P&L reports, created and managed budgets, and reviewed and approved a variety of supplier,
employee and facility legal agreements.
• Inspected store facility and common areas, ensuring safe and smooth operation of the store
for employees, customers and suppliers.