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Puzon, Charlene Anne I.

Make

your expectations CLEAR. Set the ground rules. Arrange the physical space. Plan a discussion starter. FACILITATE, do not discuss. Encourage quiet group members. Do not allow monopolies.
Puzon, Charlene Anne I.

Direct

the discussion among group members. Keep the discussion on TRACK. CLARIFY when confusion reigns. Tolerate some SILENCE. SUMMARIZE when appropriate.

Puzon, Charlene Anne I.

Puzon, Charlene Anne I.

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