The

people’s
court Costco
21
Food Court:
25 years
of serving
up value
-ARCHs6OLs.O

Special Section:
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JANUARY 2009 The Costco Connection 1
57
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USp01_ads_NOT_NY_NJ.indd 1 2/6/09 10:29:18 AM

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apply to certain coverages. Insurance may vary by region or state. The auto & home insurance program is not available in AK, LA, MA, ME, ND, RI, WV, WY and Puerto Rico. The home insurance program for Costco members is not
currently available in FL. Ameriprise Auto & Home Insurance’s California license number is 0C41813. Costco Insurance Agency, Inc.’s California license number is 0D08407.
* This data represents information provided by Costco members who became new auto insurance policyholders and reported annual savings with Ameriprise Auto & Home Insurance between 7/1/08 and 12/31/08. Individual savings
and experience may vary based upon a variety of factors including, but not limited to, driving experience and type of automobile insured.
** Lifetime renewability is not available in MD or MI, or to policyholders who have major violations, fail to pay premium, do not provide requested underwriting information, move to a state where Ameriprise Auto & Home Insurance
products are not available, or purchase a vehicle we do not insure. This provision becomes void if there is a substantial change in the condition of the vehicle insured. 09EX0525 1/09

USp02_ads.indd 1 2/6/09 10:29:46 AM

 MARCH 2009sVol. s.O. 3

®
A lifestyle magazine for Costco members

Cover story
C PAGE 21 DEPARTMENTS

Order in the court

COSTCO’S FOOD COURTS began as a humble served, more selections and the price of
5

7
Front End
By Ginnie Roeglin and
David W. Fuller
Dialogue
hot dog cart 25 years ago, selling a hot dog that hot dog and soda hasn’t changed. Letters from our readers
and a soft drink for $1.50. Now? Millions BY DAVID WIGHT Fresh Views
9 Brain food for
the entrepreneur
Consumer Connection
11 By David Horowitz
Financial Connection
13 By Suze Orman
Debate
14 Should animals have the
same rights as people?
Member Connection
64 Odds and ends from
Costco members

INSIDE COSTCO
Costco Travel service
51
16 Survivor Corps 40 Special Section:
Outdoor Living
A cruise on the Paul
Gauguin is an exquisite way
Costco member Jerry White
lost his leg, and found a cause. s Bird and butterfly gardens to experience Tahiti.
BY RALPH GRIZZLE
BY WILL FIFIELD s Backyard makeovers
s Rose-care tips The check’s in the mail
19 Sucess or bust
s Stone-tabletop care
57 Costco American Express
Warren Tracy’s Busted Knuckle
Garage began as a dream—literally.
s Vertical gardening rebates are here!
BY WILL FIFIELD
"94&/34%2*/.%3
Buying Smart:
27 Book Pick: The God of Small Things
44 Passover meals 58 Special Events
Award-winning Indian screenwriter This annual Jewish celebration
Dazzling deals for limited
Arundhati Roy’s 1997 novel of life in includes a variety of tasty times in the warehouses.
India. Plus three other Pennie Picks. traditional dishes. BY PAT VOLCHOK
"96!,%2)%29!. BY LISA ALCALAY KLUG
ALSO
29 Lawyer-ish spoken here
Nolo Press aims to make
45 Germ-free kitchen
Make sure your cooking
60 What’s New
legalese easy to understand. center is clean and healthy. 62 Special Events
BY PETER MALCOLM 63 Costco Services Update
49 Large-scale success
31 Cinderella hamster story?
Disney artist Mark Walton’s voice-
Belly Fat Cure participants
and Q&A with the man MEMBER SE R VICE :
over for Rhino the hamster became behind the diet. 1-800-774-2678
the hit of Bolt. Plus, the star of BY JORGE CRUISE
Twilight speaks.
"93#/4434%)."%2'!.$*2%.4),,9

35 Cartoon contest winners

The entries were many, the Busted Knuckle
talent overflowing, in the first Garage owner
Costco cartoon contest. Warren Tracy
19
COVER AND/CONTENTS ILLUSTRATION:
STEVE BJORKMAN; WARREN TRACY
PHOTO: M. JENNIFER CHANDLER;
BOLT ART: © DISNEY
Rhino, the
surprise
hero of Bolt
31

USp03_Contents_R2.indd 3 2/12/09 1:31:42 PM

 2%
You could be earning an annual

REWARD
AT COSTCO!

Costco Executive Members enjoy an

annual 2% Reward (up to $500) on qualified
Costco purchases, as well as additional
benefits and greater discounts on our suite
of Costco services, including Travel.
To upgrade to Executive Membership,
stop by the membership counter
or call 1-800-220-6000. 09EX0507 12/08

USp04_ads_R1.indd 1 2/16/09 11:29:33 AM


®
PUBLISHER Ginnie Roeglin
EDITOR David W. Fuller 425-313-8510 dfuller@costco.com
EDITORIAL DIRECTOR Anita Thompson 425-313-6442
athompson@costco.com
MANAGING EDITOR MANAGING EDITOR
MAGAZINES BOOKS
T. Foster Jones 425-313-6748 Tim Talevich 425-313-6759
Tod.Jones@costco.com ttalevich@costco.com
ONLINE EDITOR
David Wight David.Wight@costco.com
ASSOCIATE EDITORS
Lorelle Gilpin, Ottawa 613-221-2009 Lorelle.Gilpin@costco.com
Sue Knowles, London 011-44-1923-213113 sknowles@costco.co.uk
Raymond Kyunghwan Kim, Seoul 82-2-2630-2703 khkim@costcokr.com
ASSISTANT EDITORS
Stephanie E. Ponder, Seattle sponder@costco.com
Jessica Jihye Han, Seoul jhhan@costcokr.com
REPORTERS
Will Fifield wfifield@costco.com
Steve Fisher Steve.Fisher@costco.com
COPY EDITOR Miriam Bulmer
CONTRIBUTORS
Rhonda Abrams, Jorge Cruise, Ralph Grizzle, Susan Hirshorn,
David Horowitz, Lisa Alcalay Klug, Laura Langston, Peter Malcom,
Suze Orman, James Podolny, J. Rentilly, Valerie Ryan,
Scott Steinberg, Pat Volchok
ART DIRECTOR Doris Winters dwinters@costco.com
ASSOCIATE ART DIRECTOR Lory Williams lwilliams@costco.com
GRAPHIC DESIGNERS
Ken Broman, Bill Carlson, Susan Detlor, Chris Rusnak,
David Schneider, Dawna Tessier, Brenda Tradii
PRODUCTION MANAGER Pam Sather psather@costco.com
ASSISTANT PRODUCTION MANAGER
Antolin Matsuda amatsuda@costco.com
PRODUCTION SUPERVISOR
Elaine Emond, Ottawa elaine.emond@costco.com
COLOR TECHNICIAN MaryAnne Robbers mrobbers@costco.com
ADVERTISING MANAGER
Jane Klein Shucklin 425-313-8277 jshucklin@costco.com
ASSISTANT ADVERTISING MANAGER
Kathi Tipper-Holgersen 425-313-6581 ktipper@costco.com
ADVERTISING COORDINATORS
Melanie Woods, Seattle 425-313-2558 mwoods@costco.com
Deborah Lipman, London 011-44-1923-830481 dlipman@costco.co.uk
Leah Clement, Ottawa 613-221-2383 Leah.Clement@costco.com
SENIOR ADVERTISING PROJECT MANAGER
Steve Trump strump@costco.com
ADVERTISING / PROMOTION COPYWRITER
Bill Urlevich
NATIONAL ADVERTISING OFFICES
John McCarthy & Associates
2683 Grandoaks Drive
Westlake Village, California 91381
John McCarthy, 818-706-8066,
BUSINESS MANAGER
Janet Burgess
CIRCULATION MANAGER
Rossie Cruz 425-313-6715 rcruz@costco.com
CIRCULATION / EDITORIAL ASSISTANT
Dorothy Strakele 425-313-6899 connection@costco.com
ADMINISTRATIVE ASSISTANT
D. Ted Harris 425-313-2937 dtharris@costco.com
COSTCO WHOLESALE
P.O. Box 34088, Seattle, WA 98124-1088
999 Lake Drive, Issaquah, Washington 98027
Fax: 425-313-6718
E-mail: connection@costco.com
For information on warehouse hours and more:
1-800-774-2678 or visit Costco.com
The Costco Connection is published by Costco Wholesale. All
editorial material, including editorial comments, opinion and state-
ments of fact appearing in this publication, represents the views of
the respective authors and does not necessarily carry the endorse-
ment of Costco Wholesale or its officers. Information in The Costco
Connection is gathered from sources considered to be reliable, but
the accuracy of all information cannot be guaranteed. The publica-
tion of any advertisements is not to be construed as an endorse-
ment of the product or service offered unless it is specifically stated
in the ad that there is such approval or endorsement. Products
advertised may not be available at all locations at the time of pub-
lication. Publishing offices are located at 999 Lake Drive, Issaquah,
WA 98027. Copyright © 2009 Costco Wholesale.
USp05_GinnieDave_R1.indd 5
FRONTend
from the publisher’s desk
Ginnie Roeglin
THE RENEWAL OF SPRING seems to bring out the gar-
dener in most everyone. To help you get started, we’ve
included a special Outdoor Living section in this issue.
Beginning on page 40, you’ll find suggestions on which
flowers and shrubs to plant to attract birds and butterflies,
tips for growing beautiful roses and ideas for planting a ver-
tical garden. You’ll also find a variety of patio furniture, Ginnie Roeglin is Senior Vice
greenhouses, sheds, awnings and lawn-care items available President, E-Commerce and
in our warehouses and on Costco.com. Publishing, and Publisher of
Preparations may already be under way by our mem- The Costco Connection.
bers who will celebrate the annual eight-day festival of
Passover next month. Our warehouses and Costco.com carry a wide selection of foods that
are kosher for Passover, as several members attest in our story on page 44. New to our Web
site this spring is our International Grocery, where you will find an assortment of case
quantities of your favorite kosher, Asian, Hispanic, Indian and organic foods.
Speaking of food, how are you doing with that New Year’s resolution? Fitness expert
Jorge Cruise is back for an update on his fitness challenge to Costco members. Nearly
200,000 Costco members have downloaded Jorge’s free Belly Fat Cure report (see page 49
for more details and how to download the report). Many members have already reported
success in just the first few weeks of the program.
At Costco, we try to surprise our members with great values on unexpected items in
what we often refer to as the “treasure hunt.” Cynthia Glaser, vice president of Special
Events, and her team of buyers are constantly looking for new and exciting items that they
can bring to our warehouses for a limited time. On page 58, Pat Volchok tells the inside
story about our Special Events program.
Finally, watch your mailbox for our latest coupon book filled with savings on a variety
of food and non-food items available at our warehouses and Costco.com. C
from the editor’s desk
David W. Fuller
THERE ARE MANY GOOD ways to characterize
Costco, but I believe the best of them all may be as a
company based on fairness. One of the best illustrations
of that is our Food Court, where we have, in a quiet yet
somehow audacious way, been offering a hot dog and a
soft drink for the same price—$1.50—since 1985. Our
David W. Fuller is Assistant article on page 21 goes into some of the details of how
Vice President, Publishing, and we have been able to do that. I want to comment on why
Editor of The Costco Connection. we want to do that.
Holding a price that steady for that long sends a
clear message about what is possible when you decide to operate your business model on
a “cost plus” basis, instead of a “what the market will bear” basis. The “cost plus”
approach is based on the idea that a business can operate on a fair markup and still pay
all of its bills; pricing is determined by carefully examining true costs, and profits are
maintained by stringently controlling costs.
“Cost plus” is a world away from the “what the market will bear” approach, which is
based on upping prices until they reach the customer’s pushback point; that has little to
do with the concept of fairness.
What is interesting about a company that strives to operate by being fair to all is
what can be accomplished when people (customers, suppliers, employees, shareholders,
the community at large) believe they are getting a fair deal. For starters, the work, the
products and the prices stand on their own. No need to lavish time and money on toot-
ing your own horn, no need to find elaborate ways to disguise price hikes, no need to be
anything but transparent, to use a voguish word.
Maybe it’s a lot to ask of a simple hot dog, to have it carry such an important mes-
sage. Fortunately, the dog gets quite a bit of help from throughout Costco’s operations all
over the world, where dedication to fairness is a daily practice.
But, let’s face it: A huge dog and a soda for a buck-fifty? Man! C
MARCH 2009 The Costco Connection 5
2/16/09 3:26:48 PM
 WAREHOUSE/COSTCO.COM

USp06_ads.indd 1 2/6/09 10:30:49 AM


Debate goes on
In response to the February
Debate, “Should dating co-workers
sign a ‘love contract’?”
NO. Any contract that is not upheld or
enforced is useless, and in a “politically cor-
rect” society this will never fly.
Madeleine Fratello
Smithtown, New York
YES. Employee guidelines are necessary to
the workplace. Relationships have the poten-
tial to affect both employees’ performance.
Having clear, concise directives in writing
may avoid a difficult situation.
Sandra Levenson
Souderton, Pennsylvania
Odds and ends
The Connection is
flippin’ great!
While reading the latest edition of The
Connection, I realized I wasn’t flipping to the
back of the magazine to finish articles. What a
unique concept! I read a lot of magazines and
newspapers and find I’m constantly flipping
towards the back to finish an article. Once fin-
ished I have to find where I was to continue
through the issue. It is annoying and slows me
down. Thank you for the thoughtful layout
and interesting articles.
Cathy Mugford
Tacoma, Washington
Have something to say?
Readers are encouraged to submit letters
to our editors on any topic or issue covered
in The Connection. Please include your
full name and phone number or address.
Send all letters to: Dialogue, The Costco
Connection, P.O. Box 34088, Seattle, WA
98124-1088; fax to (425) 313-6718; or
e-mail to dialogue@costco.com. The
editors reserve the right to edit letters
for publication.
USp07_Dialogue_R1.indd 7
DIALOGUEletters
Belly up to the
(ice cream) bar Subscription
We often eat lunch at the
Food Court, and always remi-
nisce about the wonderful nutty
changes
bars (ice cream bars dipped in
chocolate and nuts), which are You’ve changed ...
no longer served. They were the For subscription address changes or to stop
best, and the best buy in town! receiving the print edition of The Costco
BRAND X PICTURES/RF
If they weren’t profitable, Connection, send an e-mail with the code
the price could have been raised directly above your name, and your name,
a dollar and still would be address, city, state and zip as they appear on
a bargain. the mailing address area on the magazine, and
Doug Fisher your change/request to subscription@costco.
com, or mail to: Subscription Dept., P.O. Box
Sublimity, Oregon
34088, Seattle, WA 98124-1088. Be sure to
include your Costco membership number.
Costco members will be glad to know that
the ice cream bars are coming back to all Costco Subscribe to our
locations in April—and the price remains Online Edition
unchanged at $1.50. To subscribe to the Online Edition, an
For the full story on Costco Food Courts, see electronic replica of The Costco Connection,
this month’s cover story on page 21.—Ed. go to Costco.com and enter your e-mail
address where you see “Sign up to receive
A novel approach offers.” Each week you’ll receive product
After reading the article and favorite book news, special offers and a link to the Online
Edition. Costco does not sell or share
lists by some of your book buyers [“Book
members’ e-mail addresses.
Table Fable,” November 2008], I want to thank
the young lady [book buyer Pennie Clark Reader survey
Ianniciello] who recommended Wallace Please take a moment to com-
Stegner’s Angle of Repose. What a great read! I plete our anonymous member
love discovering new (to me) authors and information survey. Just go to Costco.com and
then devouring their works. I am very grateful search “Connection.” Click “Reader Survey” on
that you published her ideas. the welcome page. Upon completion, you will
have the option to enter a drawing for a $100
Teresa Quinkert
Costco Cash card.
New Albany, Indiana
Praise for David
Murdock
I enjoyed the article to a teenage boy, and I glued and
on David Murdock, the painted on the inside of the form. I
owner of Dole [“Let’s eat had so much fun making it. I am so
right,” January 2009], and glad that she took this a few
I’m glad he is encouraging steps further, and it is considered
people to eat wholesome, real
r art.
low-fat foods. My daughter Nancy Jones
doesn’t eat meat, eggs or Murrieta, California
dairy products, and I’m try-
ing to eat better myself, so I The “dish” on green
T
always keep an eye out for I purchased some of the
new vegan foods when I’m environmentally
e friendly items
at Costco. featured in your article [Buying Smart:
Katie Moore “Soap Dish,” February 2009], and I couldn’t
Baltimore, Maryland be happier. Prior to discovering these prod-
ucts, I had bought several other so-called eco-
Some body out there likes us minded products, only to find out that they
I loved the [Member Connection] article weren’t what they claimed to be. Hopefully,
regarding artist Tehila Eisenstat and the pic- your article will save others from making the
tures of the swim forms that were painted [“A same frustrating mistakes. I am so thankful
body of art,” January 2009]. About five years that Kirkland Signature chooses to make
ago I bought a bathing suit at Costco, and responsible products that are also affordable
made a collage for my son with the form. I and effective.
used gold glue and lots of pictures from vari- Chris Hofer
ous magazines about things that were relevant Maple Valley, Washington
MARCH 2009 The Costco Connection 7
2/12/09 12:29:29 PM
 WAREHOUSE/COSTCO.COM

USp08_ads.indd 1 2/6/09 10:31:11 AM

 FRESHviews

R H O N D A A B R A M S : S T R A T E G I E S
tising, whether it’s print, TV or radio, every media
Rhonda Abrams is outlet has unsold space they sometimes sell to
president of The Planning smaller advertisers at a fraction of the regular
Shop, a publisher of books price. A company I know got nationwide remnant
for entrepreneurs (www.
ads on CNN for only $500. In this economic envi-
ronment, ask for deals!
Survival of
planningshop.com).
E-mail newsletters. Web-based services the fittest
with pre-formatted templates that maintain your SOME ECONOMISTS are cry-

Get out there

list and do all of the technical work for you (ex- ing, “The sky is falling,” while
cept writing a few paragraphs) are a cheap, easy others are focusing on blue
way to regularly remind customers and referral skies ahead. Bestselling
THE ECONOMY is bad and going to stay that way sources of your value. author, economic forecaster
for a while. If you run a business, what are you Advertise on specialty items. Keep your and Costco member Harry S.
going to do? There’s a long-recognized rule: In bad name in front of current customers by giving Dent Jr. does both.
In his new book, The
economic times, companies that maintain their small, inexpensive gifts with your name printed on
Great Depression Ahead:
marketing come out healthier than companies them. It’s an ad perceived as a gift. How to Prosper in the Crash
that cut back their marketing. Offer samples. Typically the one thing you Following the Greatest Boom
But budgets are tight, so you have to market can most afford to give away is your own product in History (available at select
smarter. There’s a common misperception that or service. Sampling applies not just to food items warehouses and Costco.com),
marketing equals advertising. But marketing is or trial versions of software but also to limited Dent explains how to weather
much more than that. In my new book, Successful free offers of your services or other products. the current financial storm.
Dent’s financial prognosti-
Marketing: Secrets & Strategies, I cover the entire Remember, when times are tough, smart busi-
cations have proven accurate.
range of marketing tactics available for small and nesses look for every advantage. So get out there He predicted the great boom of
new companies. In particular, I focus on those and market, market, market! C the 1990s and Japan’s down-
marketing tactics that are most affordable. turn in the late 1980s, and, in
Here are a few key affordable marketing tricks Rhonda Abrams’ newest book is Successful Market- 1992, foretold a global depres-
taken from my book. ing: Secrets & Strategies. Register for Rhonda’s free sion that would begin in 2008.
Tighten your target market. Smaller, high- business tips at www.planningshop.com. Copyright “This downturn is going
to be deeper and last longer
ly targeted marketing options are far cheaper— Rhonda Abrams 2009.
than most think,” says Dent.
and often more effective—than tactics that will
“The businesses that get
reach a larger audience. Let’s say you’re selling focused, lean and mean early
a new kind of baby product. Exhibit at a local or More in archives on will gain market share
state meeting instead of a national conference of On Costco.com, enter “connection.” from this survival-of-the-fittest
pediatricians; advertise in a local publication just At Online Edition, search process. There are very spe-
for parents instead of the regional newspaper. “Rhonda Abrams.” cific actions you can take.”
Ask for “remnant space.” If you are adver- Among them are:

s Defer capital expenditures

and loans until the worst

Collections made easier of the downturn, when

assets and real estate will
be much cheaper and
By Leonard Sklar interest rates lower.
ARE CUSTOMERS SLOW in paying you or not
paying at all? Here are some ways to collect more of
s Identify the parts of your
business that you want to
what is owed to you. grow long-term, and sell or
s A collection phone call is 10 times more pro- close everything else to cre-
ductive than another billing statement. ate capital and cash flow.
s Call frequently. Calling once or twice a week s Pay off high-interest loans
is not harassment and is far more effective than and refinance in the down-
PHOTODISC

monthly calls or invoices. turn at lower rates to be

s When you call, always ask for payment in full, more creditworthy.
sent today. If you have to negotiate, it’s best to start
from the strongest position. you will mark it on the calendar three days from
s Choose fixed-rate loans
into late 2010, or later, that
s If your customer is vague and offers to send that date to let him or her know you’ll be looking switch to variable rates
“a payment” or “something on the account,” tell the for the check. from there on, saving
customer, “That’s great, but we need to have a spe- s If you get no cooperation, say that you hate refinancing cost s.
cific amount on a specific date.” Then, ask for half
now and the balance in two weeks.
to turn the account over to collections, but you
may have no choice. That tends to focus your
s Protect your personal
assets from lawsuits
s If you agree to accept multiple payments, ask debtor’s mind. C through trusts and variable
for postdated checks to be sent now, along with the annuities where possible.
first check. Leonard Sklar (lenwriter@aol.com), a Costco As Dent says in the
s Offer a discount for PIF—payment in full—today. member in Redwood Shores, California, is a col- book’s prologue, “Best of suc-
s When you get a promise to pay, confirm the lections consultant, trainer and author of The cess to you in the great crash
amount and when it will be sent. Tell the customer Check Is Not in the Mail (Baroque, 1991). and depression ahead!” C

MARCH 2009 The Costco Connection 9

USp09_FreshViews_R1.indd 9 2/10/09 3:57:47 PM

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 CONSUMERconnection

Also: Ask David

N Car booster
Horowitz
An (Internet)
seat safety
N Credit limits
WE PURCHASED an HDTV,
[not at Costco] and paid for
installation, which [we

taxing question
were told] would be $50. On
delivery day they said it
would cost $100! Once they
arrived the TV didn’t fit our
cabinet because of [a fea-
MANY PEOPLE shop online to avoid crowds and that fits your child’s age and size, is correctly installed, ture] that wasn’t shown in
sidestep state sales taxes. Under a 1992 U.S. Supreme fits well in your vehicle and can be used properly the specs. They took it back
Court ruling, only businesses with a “physical pres- every time you drive. Parents buying a new booster for replacement with a dif-
ence” in a state, such as an office or retail outlet, must seat should try it out in their car and see how the seat ferent brand that should fit.
collect sales tax on products sold within that state. belt fits on their child. But when they came back
But those tax breaks are starting to slip away, as they didn’t install it prop-
state governments are looking for ways to pad their New credit limits erly, and it didn’t work. I
budgets by collecting the money on Internet sales. Experts at MarketWatch.com, a financial and also had to pay my cabinet-
Companies that do business online only, offering investment Web site, are predicting that credit-card maker to dismantle the cab-
sales-tax-free shopping, are beginning to worry. New issuers will scale back more than $2 trillion in avail- inet for installation each
York, one of the most aggressive tax-collecting states, able credit over the next 18 months, to protect against time. I want a proper instal-
was recently sued by Seattle-based Amazon.com defaults. The action will certainly lation and reimbursement
over a new requirement that Web retailers must col- put more pressure on people for the additional costs!
lect taxes on shipments to New York residents, even already struggling to get by. Belle
if the seller is located elsewhere. The court found in With job losses in most key Dana Point, CA
favor of New York, leaving Amazon on the hook to states, cutting credit will put an
charge sales tax. unprecedented squeeze on many DOCUMENT ALL of the sale,
Where does that leave you, the consumer? consumers. A credit reduc- delivery and cabinet costs.
Although it could take years to achieve a consensus tion on those who may Outline them in writ-
among the states to reach any kind of standardiza- have a $2,000 credit line ing, including the
tion process of taxing Internet sales, with those same and are borrowing up to problems you’ve had
states looking for anything to fill budget shortfalls, the limit on an ongoing with sales reps and
you could see more of them lining up to enforce a basis could have a severe installers. Call the
state-by-state New York–style model sooner rather impact. Worse, some manager of that
than later. cuts are coming with- store and arrange to
out warning, reducing talk in person.
Car booster seat safety the credit line below If they don’t make
The law says you should buckle up children. For the current balance themselves avail-
younger children up to 40 pounds, the government and forcing the card- able, send a letter,
recommends car seats. With or without a seat, all chil- holder into a penalty. with the outline, to
dren should ride in the back seat until age 13. Be aware! Keep an the company’s CEO at
The government recommends booster seats for eye on your disclosures national headquarters. Let
children over 40 pounds until they are 8 years old or and credit-card state- them know that if you do
4 feet 9 inches tall. Booster seats are typically used by ments to see if your limit not get a response you will
children between the ages of 4 and 8. has been cut. Then, take consider taking the store
Booster seats are designed to raise the child so whatever steps necessary manager to small claims
that the lap and shoulder seat belts fit properly. to make sure you do not court.
High-back and backless booster seats are available. go over the limit. C Update: Belle informed
They do not come with harness straps but are used me that, after she contacted
with the lap and shoulder seat belts in your vehicle, the company’s national head-
the same way an adult rides. This design guides the AMY CANTRELL quarters, everything was
belts across a child’s lower hips and mid-shoulders David Horowitz is a leading consumer advocate. taken care of, including a
instead of the abdomen to protect the more vulner- His “Fight Back!” commentaries are heard daily on personal apology from the
able liver and spleen from injuries. the Jones Radio Network. For stations and times, store!—DH
Not all booster seats are the same. No one seat is check the radio page at www.fightback.com.
the best or safest. A higher price does not mean the © 2009 FIGHT BACK! INC. ALL RIGHTS RESERVED.
seat is safer or easier to use. The best seat is the one
Do you have a question for David?
More in archives Just log on to www.fightback.com and “Ask David.” He will personally respond
On Costco.com, enter “connection.” to your problem if you follow the instructions printed on his Web site. (Costco
At Online Edition, search members receive a rebate off the normal fee.) Questions and answers of the greatest
“David Horowitz.” interest to Costco members will be used in this column with the permission of the
contributor and will be posted on www.fightback.com.
MARCH 2009 The Costco Connection 11

USp11_Horowitz_R1.indd 11 2/12/09 1:04:08 PM

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ANDJOINTPROTECTIONCOLONANDPROSTATEHEALTHAUTOIMMUNE
HEALTHHEARTHEALTHMOODHEALTHIMMUNESYSTEMSTRENGTH
BREASTHEALTHANDMORE

s %NHANCEDBLENDOFVITAMIN!)5WITHBETA
CAROTENE n!NOTHERANTIOXIDANTESSENTIALFORHEALTHYVISIONAND
PROPERIMMUNEFUNCTION-ANYMULTISUSERETINOLASTHEIRSOURCEOF
VITAMIN!ANDSTUDIESSHOWRETINOLMAYDAMAGEBONES/URMULTIS
USEBETACAROTENEWHICHDOESNOTDAMAGEBONES

s 2ICHINVITAMIN+MCG n!FAT SOLUBLEVITAMIN

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USp12_ads.indd 1 2/6/09 10:32:22 AM


Where to stash
the 401(k)
By Suze Orman
When I retired from the Veterans Adminis-
tration, I left my employer-matching-contri-
bution account in place. I went to another
employer and started an employer-con-
e Independence, MO
ttributed 401(k) account. Now I am with
a new employer that does not have a com-
pany-matching contribution. I will be 70½ in
February and will need to remove my money
totaling approximately $40,000. Where do I
need to place this money?
—A. Garcia
MARC ROYCE
Los Angeles, CA
FIRST, A FEW things about required minimum dis-
tributions (RMDs). The general rule is that you
Ask Suze
must start taking RMDs by April 1 of the year after
you turn 70½. If you are still working past age 70½
you don’t need to start RMDs from a 401(k) until
Orman you retire, though IRA RMDS are required.
But here’s another twist: In December 2008
Congress passed a law that suspends RMDs for
Send your personal- 2009; if you don’t need the money to live on, the IRS
finance questions to: is not going to insist that you take any RMDs in
Q&A with Suze Orman 2009. So for a multitude of reasons you may not
need to take RMDs this year from your 401(k).
The Costco Connection
Now, that said, if you are asking what to do
P.O. Box 34088 because an ex-employer is forcing you to quit the
Seattle, WA 98124-1088, 401(k), then a smart move is to roll over your 401(k)
account into what is called an IRA rollover at a dis-
or fax to (425) 313-6718
count brokerage or no-load mutual fund company.
or e-mail to There’s no tax bill when you do a rollover, and rather
suze@costco.com. than be confined to the investment choices offered
Please include inside a 401(k) you can pick and choose the best
investments for your goals.
“Suze Orman Q&A” Because of your age the bulk of your assets
in the subject line. belong in low-risk cash, bonds or bank certificates
Suze will answer of deposit. You may want to keep a small portion,
maybe 10 percent or so, invested in high-yielding
selected questions
dividend-paying stocks or exchange-traded funds
in this bimonthly column. (ETFs), where the dividend is safe, so a portion of
She regrets that your portfolio has the chance for inflation-beating
unpublished questions
gains. Be careful, though. Money that you will need
in less than five to 10 years does not belong in the
cannot be answered stock market.
individually.
My husband has a credit card for his small
business. The issuer doubled the card’s inter-
Suze Orman’s TV est rate, then doubled it again. We’ve never
show airs Saturday
nights on CNBC. Suze
can be contacted at
More in archives
On Costco.com, enter “connection.”
www.suzeorman.com.
At Online Edition, search
“financial connection.”
USp13_SuzeOrman.indd 13
FINANCIALconnection
Also:
N Credit-card rates
N Credit-union
coverage
defaulted or paid late. Is there anything we
can do to get the company to lower the rate?
—P. Manley
WELCOME TO THE new reality of credit cards.
Because of the financial crisis, the recession and the
rising unemployment rate, credit-card companies
have realized there’s a big risk that even good clients
like you might run into trouble continuing to pay
their bills. The big danger sign is if you are paying
only the minimum amount due each month or if
your balance is growing even if your payments are
on time. Credit-card companies interpret that as
meaning you are already stretched thin and could
have problems if your business runs into recession
trouble. So, in their infinite wisdom, they jack up
your interest rate because you are now a bigger risk.
I know you did nothing different. The problem
is that the credit-card companies changed the rules
on you. It is going to be tough to get a better rate. To
boost your odds of working out a deal, first make it
a priority to reduce the balance on your card. Then,
assuming you have a FICO credit score of at least
760, call up the card company, point out that you
have indeed shored up your account and see if they
will be reasonable about reducing the rate.
I’m 65. I have some money in a local credit
union. This credit union is not insured by the
FDIC. Would you consider my money safe?
—G. Harrington
Coronado, CA
LET’S BE clear here: Credit unions have never been
insured by the FDIC. But they can have the same
level of federal insurance if they participate in the
National Credit Union Share Insurance Fund
(NCUSIF), which is run by the National Credit
Union Administration (NCUA). The NCUSIF works
just like FDIC bank insurance: Your money is backed
by the full faith and credit of the U.S. government.
So check to see if your credit union is insured by
the NCUA. You can ask customer service or check a
recent statement (the NCUA logo is typically promi-
nently displayed). Or you can check online at www.
ncua.gov/indexdata1.html.
You also need to understand the limits of
NCUSIF coverage. In 2009 the general rule is
$250,000 per person per credit union, though you
can have more coverage depending on the types of
accounts you have. The $250,000 is just for 2009; it
will revert to $100,000 next year unless Congress acts
to extend the current higher level of insurance. C
MARCH 2009 The Costco Connection 13
2/6/09 10:33:21 AM
 INFORMEDdebate

YES

JUPITER IMAGES/DYNAMIC GRAPHICS/PHOTODISC/CHRIS A RUSNAK

from members:

Ricardo Castro
San Antonio, TX
Animals cannot talk or
take care of themselves
so someody has to treat
them not as possessions
but as members of the
family.

Alaina Nudell
Tinton Falls, NJ
As humans, we too
are animals and need
to be the voice for the
rights of those that can’t
speak for themselves.

David Morris
Arvada, CO
Animals are living and
breathing creatures
as much as humans
are. They have beating
hearts and deserve to
be treated well.

Should animals NO
have the same from members:

BJ Dillard

rights as people?
Greenville, SC
Although it would be
very interesting if animals
started voting or paying
ANIMAL LAW is now taught in 100 out of 180 law schools in the United taxes, I do not think they
States, and animal rights has been dubbed “the new morality” by Robert should be given similar
rights as people.
Garner, author of the book Animals, politics and morality. In June 2008,
Spain became the first country to give human-type rights to Great Apes.
Matthew Rincon
Animal rights advocates say that animals’ basic interests should be given Ontario, CA
the same consideration as human beings’ similar interests. They believe ani- I believe that animals
mals should no longer be regarded as property, or used as food, clothing, are unable to make
moral choices, there-
research subjects, or entertainment, but should instead be viewed as legal fore cannot have the
persons and members of the moral community. same rights as humans.
Critics argue that since animals are unable to make moral choices they
should not be regarded as possessors of rights. There is nothing inherently
wrong with using animals as resources, they add, so long as they do not Vicki Metz
suffer as a result.What do you think? Arvada, CO
There are still many
people whose rights are
Find out more about this topic on the Web: not being protected. We
sWWWREUTERSCOMARTICLESCIENCE.EWSID53, need to take better care
sHTTPANIMALETHICSBLOGSPOTCOMLEGAL RIGHTS FOR ANIMALSHTML of people first.
sWWWOPPOSINGVIEWSCOMARGUMENTSWHY ANIMAL RIGHTS DON T EXIST

14 The Costco Connection MARCH 2009

from experts in the field: FEBRUARY DEBATE UPDATE:
Should dating co-workers
Matt Prescott is director of corporate affairs for People for sign a love contract?
the Ethical Treatment of Animals (PETA; WWWPETAORG).
DID YOU KNOW THAT mother hens cluck softly to their chicks that
are still in their shells, that cows not only solve problems but also enjoy
YES
the challenge and become excited when they find a solution and that
36%
sheep can recognize and remember as many as 50 faces for up to two NO
years? It seems that every week we learn more about who, rather than 64%
what, animals are.
Of course, anyone who has ever lived with a dog or cat already knows that they are unique Percentage reflects votes
individuals who feel joy and pain and can be frightened or sad. So, how is it that animals are received by February 11, 2009.
still often treated as nothing more than property or machines? Chickens are crammed into
tiny, filthy cages, unable to stretch their wings. Minks, raccoons and other animals spend their
lives pacing in a tight circle in a tiny wire box before finally being painfully electrocuted or JANUARY DEBATE RESULTS:
sometimes skinned alive for their fur. Even man’s best friend is often chained up like an old Is there intelligent life
bicycle in the back yard. elsewhere in the universe?
Not long ago, child labor, human slavery and the oppression of women were all legal, YES: 86% NO: 14%
approved practices right here in our own “enlightened” country. Some people honestly thought Percentage reflects votes
that other people’s interests didn’t matter. Though there was resistance, we amended our way received by January 31, 2009.
of thinking and changed how we related to those others. Today, we are horrified at what, just a
few generations ago, was considered acceptable. The time has now come for us to examine our
treatment of animals.
Fortunately, no real sacrifice is required to consider animals’ interests. Making kind choices
can mean eating a tasty vegetarian dish instead of one containing part of an abused chicken,
buying shampoo that hasn’t been tested on rabbits’ eyes and keeping warm with clothing made
from natural non-animal fibers or synthetics instead of from fur, leather or wool. For every
cruel choice, there is a compassionate alternative if we just look.
Change is sometimes difficult. But in a country that values justice, we owe it to ourselves
to continue learning and expanding our sphere of respect for others who are not exactly like
us but who still deserve to be protected from exploitation. It’s not about radical change—it’s
about basic human decency. C

from experts in the field:

David Martosko is director of research at the Center for
Consumer Freedom (WWWCONSUMERFREEDOMCOM).
THE ANIMAL RIGHTS PHILOSOPHY boils down to one simple
concept: Your life, and the lives of your spouse and children, have no
more moral value than an animal’s. None of us is more special than a
cow, a chicken, a goldfish or a lab rat. So why shouldn’t animals expect
the same rights that you enjoy?
There’s nothing wrong with choosing tofu over chicken. And if you
don’t hunt or fish, it’s nobody’s business but your own. Want to wear vinyl instead of leather?
That’s your choice. But others should have the freedom to make the exact opposite decision.
When we use animals for food, medical research, entertainment or clothing, we should
always treat them well. But the idea of animal rights isn’t about treating a cow with kindness
before you turn it into hamburger. It’s about taking the choice to eat hamburger away.
Groups such as People for the Ethical Treatment of Animals and the Humane Society of
the United States are in favor of animal rights. They argue against any use of animals whatso-
ever, for any purpose, no matter how responsible or gentle.
Extending human rights to animals would require societal changes on a massive scale. For
starters, a vegetarian diet wouldn’t just be an option. It would be the only option. Since practi-
cally every critical medical-research breakthrough in the last century depended (at least in
part) on animal studies, we would have to abandon the hope of ever curing AIDS or cancer.
With hunting and fishing a thing of the past, predatory species would quickly overrun
their ecosystems. Zoos and aquariums, of course, would no longer be around to preserve
endangered species. And seeing-eye dogs everywhere would be released from their bondage.
Visually impaired humans would just have to deal with it.
We should always treat animals according to the highest standards of welfare possible,
but that’s it. Rights, legal and otherwise, belong to humans alone.
Why? Because we’re the only species capable of understanding this debate. Show me an
animal that can comprehend what rights even mean—or the responsibilities that come along Opinions expressed are those of the
with those rights—and maybe we’ll have something to talk about. C individuals or organizations represented
and are presented to foster discussion.
Costco and The Costco Connection take
no position on any Debate topic.
MARCH 2009 The Costco Connection 15
 member
profile
Jerry White (front center)
provides a little rhythm
for a band of Cambodian
land-mine survivors.
How to
survive
a crisis
“EVERYONE HAS a date
with disaster,” says Jerry
White, author of I Will Not
Be Broken: 5 Steps to
Overcoming a Life Crisis
(St. Martin’s Press, 2008). In
this book, White, co-founder
of Survivor Corps, an organi-
zation that helps victims of
war and terror, has collected
stories from friends and
acquaintances, designed to
help nearly anyone suffering
the aftermath of a life crisis.
Some of the stories are
from, or include, celebrities
such as Lance Armstrong
and the late Princess Diana,
while others are from every-
day people who have sur-
vived a wide range of
catastrophes. A land-mine
victim himself, White says
that five steps clearly
emerged as he spoke with
people who survived crises
ranging from cancer to seri-
ous injury to loss of a loved
one. They are:
1. Face the facts. “This
Terrible Thing has hap-
pened. It can’t be changed
… we must face some brutal
facts of the here and now.”
2. Choose life. “Crisis
and pain can hold us hostage
for a time, but we still have
a choice in how we will
respond to our circumstances,
no matter how dire.”
3. Reach out. “No one
survives on their own … one
must find peers, friends and
family to break the isolation.”
4. Get moving. “Only by
summoning energy and then
stepping into the future will
we find the next best stage
of our lives.”
5. Give back. “Until we
reach a point where we can
be grateful for our life experi-
ence, we are at risk of back-
sliding into victimhood.”—WF
16 The Costco Connection MARCH 2009
USp16_17_SurvivorCorps_R1.indd 16
SURVIVORCORPS.ORG
Soul survivor
Costco member, organization founder
works to help war victims
By Will Fifield
“THE PEOPLE MOST equipped to make changes into a minefield. The blast severed White’s right foot
that really matter in the world are those who have and mangled his left leg.
been most affected by what’s wrong with it,” says “Trauma brings out who we really are—and
Jerry White, a longtime Costco member and co- who we want to be,” White says. “I guess it’s a cru-
founder of Survivor Corps (www.survivorcorps.org), cible. I stepped on a land mine, and this explosive
an organization committed to helping victims of moment set me in motion, moving me faster toward
war around the world. He is specifically talking who I wanted to be in life. When you almost die, you
about the mayhem of armed conflicts, but in a larger know that life is short and you better start now. It
sense, he tells The Connection, he’s speaking of all left me with a knowledge that there are no guaran-
human suffering. tees and not a lot of time left.”
White, 45, is Ivy League educated and lives with Through the harrowing process of recovery fol-
his wife and four children in Maryland, far from the lowing his accident, White gradually discovered a
front lines of any war zone. Despite these social deep desire to help people. It translated into 20-plus
advantages, he is intimately con- years of working in the nonprofit
nected with the horrors of war social sector. While working as an
and the devastating aftermath of member analyst for an organization that
war-inflicted trauma.
His education on the subject
began on April 12, 1984, when
White, then 20, was camping with
profile
Organization: Survivor Corps
tracked weapons of mass destruc-
tion, a “light bulb” moment again
changed the course of his life.
His epiphany came when Ken
two of his closest friends in Israel, Year founded: 1997 Rutherford, a friend and also a
just north of the Sea of Galilee. Founders: Jerry White and land-mine victim, pointed out that
They were enjoying a break from Ken Rutherford land mines are weapons of mass
college classes. It was sunny and Address: 2100 M St. NW, destruction in slow motion. White
beautiful, the second day of a pro- Suite 302, Washington, DC realized that, with his personal
gressive hiking trek. They rose 20037 experience, he was well equipped to
early and, after a quick breakfast, Web site: www.survivor help land-mine victims.
White strapped on a heavy back- corps.org His conversation with Ruther-
pack. Despite the weight of his Phone: (202) 464-0007 ford ultimately led the two men to
pack, he recalls feeling light that Member at: Beltsville, establish Survivor Corps in 1997
day, invincible. Maryland under the moniker Landmine
The trio cut across a field, Comments about Costco: Survivors Network. The organiza-
eager to tear up the trail. White “Costco has been feeding tion was part of a large movement,
my family and our Survivor
was about 15 yards ahead of his Corps team for years.”
the International Campaign to Ban
companions when a loud thud Landmines, for which White
shattered the joyous scene. The shared the 1997 Nobel Prize for
earth opened up, swallowing him in dirt and rocks. Peace. Through this foundation White hopes to help
As the dust settled, they realized they had wandered victims of war all over the world—80 percent of
2/10/09 3:58:28 PM
 “ … people in war-affected
areas are suffering in so many
different ways and need help
on so many different fronts …
whom are civilians—to not only survive but
thrive in their post-trauma lives. For land-
mine victims, that means helping them get
well-fitting, high-quality prosthetic limbs and
jobs. But Survivor Corps endeavors to help all
kinds of war victims.
More than 35 million people around the
world have suffered devastation similar to
what White endured due to armed conflict.
Some are victims of the 39 different wars cur-
rently raging over the globe in places such as
Iraq, Afghanistan, Cambodia, Colombia and
Sudan, but many have suffered random dev-
astation left over from the 250-plus conflicts
that ravaged the world during the 20th cen-
tury. The mine White encountered, for
instance, was laid by Syrian soldiers in 1967
during the Six-Day War, when White was only
4 years old.
“While we were working with war victims
in many different countries through Landmine
Survivors Network, we found that there are all
kinds of victims of war,” explains White, who
now, nearly 25 years after his accident, carries
his 6-foot-plus frame with a prosthetic limb,
INCREASE
CoQI0
o f Yo u r
††
Based on a CaCo-2 cell uptake study.
*These statements have not been evaluated
by the FDA. This product is not intended to
diagnose, treat, cure or prevent any disease.
USp16_17_SurvivorCorps_R1.indd 17
”
limp-free. “It’s not like
you can say, ‘OK, land-
mine victims to the front
of the line; burn victims
and the rest of you will
have to wait at the back.’ ”
Because people in war-
.ORG
affected areas are suffer-
SURVIVORCORPS
ing in so many different
ways and need help on
so many different fronts, Jerry White in Et
hi
the organization broad- curious children. opia showing his prosthetic leg
to
ened its original focus,
land-mine survivors, to war survivors
of all kinds. enables them to reclaim their lives.
One thing that distinguishes Survivor Wars are still raging, and long-forgotten
Corps from other organizations that help war sites laden with active mines are still
war-affected areas internationally is that it destroying people’s lives. But White points
encourages war victims to overcome devasta- out that suffering is global. “Life can hurt us
tion and violence together through its peer- terribly, and our deepest questions are never
support services. Survivor Corps believes that answered,” he says. “We will never know why
victims who get support can become very we’re allowed to be tortured by fate. But if we
effective catalysts for change. The idea is that hang on long enough, we will see there is a
survivors help one another overcome trauma, sequel in survivorship: the opportunity to
which aids their own healing and eventually grow stronger and thrive.” C
the EFFECTIVENESS
600%
††
B y U p To
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a vital nutrient for a healthy heart. Specifically, I recommend
Qunol Liquid CoQ 10 because of its superior absorption.
New university research shows that ONE dose of Qunol
Liquid CoQ 10 (two teaspoons) delivers the equivalent
benef it of up to SIX doses of regular CoQ 10 . † † As I tell
my patients: It’s not what you take that matters; it’s what
you absorb.
” Dr. Frederic J. Vagnini
Board-Certif ied Heart Surgeon
WAREHOUSE/COSTCO.COM
MARCH 2009 The Costco Connection 17
2/10/09 3:58:37 PM
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USp18_ads.indd 1 2/6/09 10:32:59 AM


Garage
brand
Warren Tracy’s Busted
Knuckle is a total gas
By T. Foster Jones
TRY TO PICTURE the swoosh before the
shoe, the apple before the, well, Apple.
This is the story of a business that began as
a logo. There was no building. There was no
merchandise. Heck, there was no idea of what
kind of merchandise there would be if there
was merchandise. Just a logo, a name and a
man with an entrepreneurial dream.
The man is Costco member Warren
Tracy. The logo is a wrench-wielding hand
with a bandage on the index finger. The name
is The Busted Knuckle Garage. And the
dream? To run a business he could call his
own. In sort of a “design it and they will
come” approach, he created a successful busi-
ness, backwards.
But, we’re getting ahead of ourselves, just
as Tracy did. Let’s dial back 13 or so years, to
the bottom of the Grand Canyon, a place
accessible only by foot, by raft or on the back of
a mule. It’s hardly the place you would expect
automotive inspiration to strike. Yet it did, and,
as long as we’re using automotive terms, the
inspiration that struck Tracy came in reverse.
In 1996, Tracy had been living on and
working as manager of the Phantom Ranch
guest ranch for about 10 years. A self-
described “gear head,” who had started twist-
ing wrenches as a teen, he woke up one night
with a vision. He made a quick sketch of an
injured hand holding a wrench and then
went back to sleep.
For someone with an entrepreneurial itch,
someone who understood the power of
branding from his experience market-
ing Phantom Ranch, the doodle pre-
sented something of a conundrum.
What did it represent? It haunted him,
nagged at him. He eventually trade-
marked it, but a year later the logo was still
dangling there, its meaning just out of reach.
It was in 1997 that Tracy, whose career
USp19_BustedKnuckle_R1.indd 19
member
profile
ER
DL
AN
CH
R
FE
NI
N
JE
M.
path has also included mortgage banking, Tracy thought would be perfect for an aching
delivering yachts and operating a bicycle shop, mechanic. They marketed it under the Busted
met a man making faux-antique distressed Knuckle brand, and “it just took off,” Tracy
wooden signs. He decided to commission says. “We knew we were on to something.”
some featuring his design, along with the What the logo was and what the logo
name “The Busted Knuckle Garage,” and meant were beginning to come together.
posted an ad in an auto magazine. Tracy quit his job at Phantom Ranch. He
“We sold 100 the first month,” Tracy says. mortgaged his house, ran his credit cards to
Encouraged, Tracy struck a deal shortly the limit. He sold the cars and motorcycles he
thereafter with an herbologist, a regular ranch had built and collected. He marketed more
patron. She had developed a muscle-easing skin-care products. The logo made its appear-
salve she was looking to sell, something that ance on signs and T-shirts and hats. Tracy
began attending car shows and automotive
supply stores across the country, hawking the
member brand and the growing line of products.
profile
Member: The Busted Knuckle Garage
Combining the marketing and small-
business lessons he’d learned from his various
occupations, over the past 10 years Tracy has
built The Busted Knuckle Garage into a life-
style brand that sells more than 250 different
Owner: Warren G. Tracy items—from clothing, garage and home décor
Address: 697 Sixth St., Suite 100, and gifts to collectibles and car-care prod-
Prescott, AZ 86301 ucts—to fellow wrench twisters.
Phone: (928) 708-0897 Through direct sales at the Busted Knuckle
Web site (www.bustedknucklegarage.com), auto-
Web site: motive catalogs and national chain stores, Tracy,
www.BustedKnuckleGarage.com who finally opened an actual brick-and-mortar
Motto: “Repair & Despair Under One Roof” retail location in 2005 in Prescott, Arizona, has
Comment about Costco: “From a bus- created something unique.
iness person’s perspective, I am always While the logo and the brand became a
amazed at how Costco
Co can business for Tracy, they represent myriad
continue e to offer
offe the assur- things to his customers, resonating with every-
ance off a pred
predictably one from hard-core mechanics to wannabes.
great shopping
shoppin experi- He built the business around what the logo
ence while at the same meant, rather than the other way around.
time the
he store always And in a final twist, guys aren’t the only
has a suggested
ggested ‘newness’ ones buying Busted Knuckle products. Tracy
about it.
t. That’s quite a says that 70 percent of retail sales come from
trick, and
nd says a lot about women buying gifts for men.
the merchandise
rchandi mix.” “Who is my market?” he asks. He’s still at
—Warren
—W Tracy a loss to explain. “We let customers define it, as
it relates to their experience.” C
MARCH 2009 The Costco Connection 19
2/12/09 12:10:19 PM
 Use your rebate to get more
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more delicious. Find your rebate coupon on the last page of your
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Costco—and you may earn a bigger reward next February.
Not yet a Cardmember? Apply today—call 1-800-AXP-4600, go online to
Costco.com, or visit a Costco membership counter.

* The rebate applies to purchases but not to Cash Advances, returned purchases, Balance Transfers or the
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and conditions. © 2009 American Express Company.

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or less, except in Louisiana $49.99/day) and refueling are extra. The savings of up to 25% applies to the
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USp20_ads.indd 1 2/6/09 10:35:43 AM

 cover
story

Costco Food Courts consistently deliver the

value, quality and efficiency members appreciate
By David Wight
Illustrations by Steve Bjorkman

W hen it comes to cutting back on

expenses during a recession, many
families have turned to the big values
always available at Costco Food Courts.
The food offered there is not only reces-
sion-proof, it’s also inflation-proof. The hot
dog and soda combo—an icon for the Food
Court—has been sold for $1.50 since 1985.
That combo has never been downsized—in
fact, just the opposite. The price was origi-
nally based on a 12-ounce can of soda; today
it’s a 20-ounce fountain drink with free refills.
Likewise, when the 18-inch pizza was
introduced in 1989 it cost the same $9.95
that it’s sold for today. In price, weight and
quality of ingredients, this pizza easily sur-
passes the competition. A family of four can
make a meal of the pizza, with the addition
of a couple of bucks for fountain drinks.
Costco sees the Food Court as a bene-
fit that adds demonstrable value to mem-
bership. It is a regular destination for
scores of members, and has become a
tradition for many.

MARCH 2009 The Costco Connection 21

USp21-24_CoverStory_R4.indd 21 2/18/09 8:59:59 AM

 History lesson
One of the earliest food-service trials consisted
of a single hot dog cart in front of a San Diego ware-
house in 1984. That cart was provided to the com-
pany by hot dog supplier Hebrew National.
It wasn’t difficult to locate the first operator for
an interview, because he’s still a Costco employee. Jay
de Geus is now a regional food-service supervisor,
and has vivid memories about that early assignment.
“I had previously worked in catering to the air-
line industry, but left that to learn about being a
merchant. After three months with the company, I
got the call telling me that, since I was the only
employee with food-service experience, they wanted
me to run a hot dog cart,” says Jay.
Studying the cart vendors at Balboa Park, home
of the San Diego Zoo, gave Jay some ideas. “That
first cart didn’t even have a cash register, but I saw
the park vendors used coin changers,” he recalls.
Costco and Price Club had parallel hot dog cart
services until the late ’80s, when Costco introduced its
Cafe 150, where most menu selections cost $1.50.
Around that same time, Price Club rolled out its pizza
kitchen concept—the format that became the model
for all Costco Food Courts after the two companies
merged in 1993, and which is still followed today.
Newer values
Along the way items have been added to the
Food Court menu, but it’s a very controlled business
model aimed at streamlined service. It’s much like
the warehouse: the most popular and the best-qual-
ity items instead of a wide range of choices.
In addition to hot dogs and pizza, the turkey
22 The Costco Connection MARCH 2009
USp21-24_CoverStory_R4.indd 22
wrap, chicken bake and Caesar salad all offer big
value. Loaded with fresh ingredients and priced less
than $4, they outshine national fast-food offerings
and gourmet burger excesses.
Internationally, Costco Food Courts look the
same and have the same top-selling hot dogs and
pizza, but with a few different items spicing up the
menu. In Canada, it’s poutine (French fries with
gravy and cheese curds). The United Kingdom
“We continue to hold
prices, give fantastic
value and exceed
member expectations ...”
—Alan Bubitz
serves jacket potatoes—baked potatoes with special
fillings—and cottage pies, Japan dishes up clam
chowder and both Korea and Taiwan offer a varia-
tion of the chicken bake called a bulgogi bake—
made with marinated grilled beef. A seafood-topped
pizza is also a very popular item in Mexico and the
Asian locations.
Going forward
Always looking for new efficiencies and ways to
improve quality, the Food Court implements many
changes behind the scenes.
2/18/09 9:01:09 AM
 Left: Jay de Geus, the first
hot-dog cart operator, recalls
old times with Jim Sinegal at
the opening of Costco’s 500th
warehouse last year in
La Quinta, California. Right:
The Cafe 150 was a late-’80s
development.
“Reducing handling improves quality,” says Bob
Collins, Food Courts operations director. “Condi-
ment freshness has been boosted by serving mustard,
ketchup and relish in vacuum-packed bags. Also, the
hot dog rolls are stored carefully so that the first time
they are handled is to go into the steamer.”
Dietary concerns are on the radar. Nutrition
values are posted in those Food Court locations
where the law requires that. Improving those val-
ues is a challenge, but a recent initiative removed
all non-naturally-occurring trans fats from the
churros, croutons and salad dressing sold at the
Food Court.
What about going green? A composting pro-
gram for the Food Courts to recycle all waste except
foil and plastic utensils is being tested. The key to
success is being able to align with the right local
partners to complete the process.
Another initiative concerns the fountain drink
syrup. By switching to a higher-yield concentrate, 50
fewer truckloads will be coming to Costco depots in
2009, with the switch yielding a big reduction in
cardboard waste as well.
How do you measure value? Price is a big part,
as is product quality. Factor into that a business
operation that is committed to constantly raising
the bar for efficiency and improving the Food Court
experience for Costco members.
“We are a member service that enhances the
value of membership,” says Alan Bubitz, Costco vice
president of food services. “We continue to hold
prices, give fantastic value and exceed member
expectations of quality, service and cleanliness.”
Note to self: Check that hot dog combo price
again in 2034. C
USp21-24_CoverStory_R4.indd 23
Food Court memories
MANY COSTCO MEMBERS have built family traditions around the
Costco Food Court. Here’s a selection from the dozens of members
who shared with us their Food Court recollections. Thanks to all who
responded. Limited space kept us from using more of your stories.
I was on my way to a family gather-
ing at my parents’ backyard. My
wife called and asked me to pick up
some pineapple at Costco on my
way. I planned to quickly dash in and
out of the Duncanville, Texas, loca-
tion. Upon showing my card at the
door, I was rerouted through the
gate to the Food Court, where I
was met with a huge birthday ban-
ner and about a hundred people yell-
ing “Surprise!” There was a buffet featuring Costco pizza, salad,
party foods, drinks and, best of all, two kinds of birthday cake. I was
further surprised with Costco Cash cards and a terrific new grill!
Needless to say, Costco is my favorite place to shop, and if anyone
didn’t know it before the party, they do now.
Dan Cooper
Midlothian, Texas
F ourteen years ago, I was a single parent with a 2-year-old. I met
a wonderful guy who had a Costco card. I didn’t have my own
at the time and had always wanted to go and shop at Costco. Both
he and I worked full time, so we didn’t get a chance to see each
other much during the week, but we made a standing date. Once a
week my son and I would meet him at Costco, shop if we needed,
but most of all have dinner together at the Food Court. It was one
of the best times of my life. Our weekly dates continued for over a
year until we were married. We don’t go weekly now, but when we
do go to Costco to shop we always stop to have dinner and talk
about our dinner dates.
Joan Zangara
Clifton, New Jersey
CONTINUED ON PAGE 24
MARCH 2009 The Costco Connection 23
2/18/09 9:01:21 AM
 More Food Court memories
FRANCE FREEMAN
W e went on a tour to Vietnam this past
March. I had my pictures developed at
Costco, and stopped at the Food Court. While I
looked at the pictures, I noticed a Vietnamese
family watching me. I told them about the pic-
tures and the trip, and they joined in to view the
pictures. We all had fun sharing memories of
that beautiful country, and by the time I was
done with the 300 photos there was a whole
crowd of Vietnamese people reliving memories
of their home.
Marilyn Campbell
Seattle, Washington
O ur family has a Costco tradition: Every Friday
night we go out for pizza at our local Costco
in Bayamón, Puerto Rico. It’s a great way to end a
busy week and kick off what is almost always a
good weekend.
Finees Almenas
Cataño, Puerto Rico
M y husband and I [have been] married 24
years. For the last four years, we have bud-
geted hard to help our two children with their uni-
versity tuition fees so they wouldn’t finish with a
huge debt. At least once a month, we have lunch
at Costco. Drinks and pizza for two people [for]
under a fiver!!! You can enjoy a bargain, live within
your means and still “date.”
Joanne Landon
Edinburgh, Scotland
A s a Costco member, I took my 90-year-old
mother on her walker [for] her first visit to do
my weekly shopping there. It was around lunch-
time when we finished. I was amazed when she
fell in love with the pizza combo and chocolate
yogurt. Every week without fail we enjoy meeting
for lunch for her faves. The employees know [us]
by sight and our favorite order. Delicious.
Madeleine Long
Berwyn, Pennsylvania
M y husband and I frequently go to lunch at
Costco during our lunchtime from running
our own business. While there we noticed an
elderly couple (80ish in age) eating the fruit and
yogurt dessert. We started up a conversation
with them, and they explained that this was
their date. They took the bus everywhere they
went, and one stop was Costco for their yogurt
treat. They were smiling at each other, and you
could tell they thoroughly enjoyed being in the
moment, together. My husband and I felt fortu-
nate to have been a part of their day. We
hope we can feel as lucky and alive as they
did when we get to be that age.
Gina Dawsey
Clearwater, Florida
24 The Costco Connection MARCH 2009
USp21-24_CoverStory_R4.indd 24
Super value and quality, and a
price—$1.50—that Jim Sinegal
says he’ll never change.
New dog in town
T
he arrival of the new Kirkland Signature™ ¼ Pound Plus all-beef hot dog at
Food Courts in many parts of the country has prompted Costco members to ask
what happened to the kosher hot dog they’ve been eating for years, and the
bigger question: Why did Costco mess with something that wasn’t broken—or was it?
Worldwide in 2008, Costco sold more than 82 million quarter-pound hot dogs in
its Food Courts. This year that number will be close to 90 million. Going forward,
those numbers will continue to rise.
What’s not rising is the availability of kosher raw materials and kosher produc-
tion-plant capacity for making those hot dogs. Clearly the kosher meat industry never
anticipated the high demand that Costco’s continued growth represents.
Costco, which had relied on the two national suppliers of kosher hot dogs since
the mid-’80s, became concerned in 2007 over troubling signs in the kosher meat
industry that ultimately led to a decrease in supply. A decision was made to investi-
gate and develop Costco’s own Kirkland Signature–brand hot dog.
Timing is everything, because by the end
of 2008 three events had coincided: One of the
original hot dog suppliers made the decision
to quit the kosher meat business; one of the
... developed without
largest kosher raw-ingredient suppliers was fillers, binders,
phosphates, corn syrup,
closed down; and Costco was ready to test its
new hot dog in a couple of warehouses.
Back when the original hot dog carts
were conceived, the desire was to deliver a artificial colors and
quality product. With hot dog industry stan-
dards at an all-time low in 1984, going with a
artificial flavors ... found
kosher product was the best way to insure
in other brands ...
consistent quality at that time. Kosher—
which literally means “fit” or “proper”—was
a good starting point in addressing food safety concerns.
Today’s standards for hot dogs have shifted in a positive way, reinforced by
stricter product labeling and better-than-ever food safety guidelines.
As with the hundreds of other Kirkland Signature products, Costco has been able
to focus on the best processing plants in the industry—all with full-time U.S.
Department of Agriculture (USDA) Food Safety and Inspection Service supervision.
The new Kirkland Signature ¼ Pound Plus hot dogs are about 10 percent heavier
and longer than the old quarter-pound hot dogs and are made from 100 percent beef
with only fresh USDA Choice or better cuts. This high-quality hot dog has been devel-
oped without fillers, binders, phosphates, corn syrup, artificial color and artificial fla-
vors, which are frequently found in other brands, including some of the kosher brands.
Everything about the new hot dog is high in quality. In blind taste tests against
the older brands, the Kirkland Signature hot dog won consistently. You owe it to
yourself to see if it lives up to your expectations of quality and value.—DW
2/18/09 9:00:28 AM
 ONE DAY AT A TIME
by Danielle Steel
When regular gal Coco Barrington agrees
to housesit for her producer sister she has
no idea that the home comes complete with
a handsome celebrity houseguest. But as
different as the two are, the attraction is
unmistakable. Danielle Steel knows love,
and in her latest novel she takes readers
into the steamy love lives of three incredibly
unusual but very real Hollywood couples,
each taking their relationship and their lives
One Day at a Time.
DELACORTE PRESS/HARDCOVER
TERMINAL FREEZE
by Lincoln Child
A group of scientists venture to Alaska’s
remote wildlife zone to study the effects of
global warming but end up finding a gigantic
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is scheduled to be thawed out, live on TV.
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by Maeve Binchy
Just in time for St. Patrick’s Day, Maeve
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in Heart and Soul. Dr. Clara Casey is charged
with establishing a heart clinic and hires a
loving and devoted staff who win over the
village. Now Clara must decide if she should
return to the States or stay in a place where
miracles seem to happen each day.
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 Pennie’s
pıcks

Writer of wrongs
Arundhati Roy went from author to activist
By Valerie Ryan
IN 1997, WHEN HER first novel, The God of Small
Things, won the Booker Prize (now the Man Booker
Prize), Arundhati Roy was catapulted to a place of
instant recognition—and controversy.
Following the success of the novel, Roy has
devoted herself mainly to nonfiction and political
activism, publishing collections of
essays, as well as working for social
causes. She is an outspoken critic of
neo-imperialism, of India’s nuclear
weapons policies and of the approach
to industrialization and rapid devel-
opment as currently practiced in
India, including the Narmada Dam
project. Roy donated her Booker prize
money as well as royalties from her
books on the project to the Narmada
Costco Connection: Let’s dispense with the most odi-
ous question first. You have said that to ask if you
are writing another book is to mock you. I ask it
only as a reader and bookseller who believes that
you have more to say, presented as fiction, that
might be as valuable and far-reaching as any-
thing else you could do.
Arundhati Roy: Did I really say that?
Sounds a little extreme … maybe I Pennie Clark
Ianniciello
did, long ago. It used to bother me
Costco Book Buyer
when people asked about a next book
when I had only just finished my last
one. Now … I don’t have that reac- FRANCE FREEMAN
tion. I’m working on a novel, but I LIKE MANY people I’ve
have no idea how long it will take, and become increasingly inter-
whether I’ll be happy with it. ested in India, its people and
its culture. That interest
PRADIP KRISHEN

Bachao Andolan, a nongovernmental CC: How has being Indian and in New nudged me into revisiting the
organization that mobilized farmers, Delhi influenced or even dictated what 1997 Booker Prize–winning
environmentalists and political activ- you have pursued since publication of novel The God of Small
ists to protest the dam. Her opposi- your first novel? Things, by first-time novelist
tion earned her a one-day prison Arundhati Roy AR: The God of Small Things was pub- Arundhati Roy.
sentence and a fine. lished in 1997. In October that year it won the Set in India in the late
Her activism has not gone unrecognized or Booker Prize. The Indian middle class is obsessed 1960s, the story follows 7-year-
unrewarded. Since 2002 she’s been honored with the with prizes, so it catapulted me into a kind of fame old twins Estha and Rahel,
Lannan Foundation’s Cultural Freedom Award, the that I found embarrassing. In May 1998 the Bharatiya and shows how they come to
Sydney Peace Prize and the Sahitya Akademi Award, Janata Party–led Hindu right-wing government see that the small things that
a national award from India’s Academy of Letters, conducted a series of nuclear tests. They were greeted happen in their lives become
which she refused to accept for political reasons. by a howling nationalism that I could not believe. I the things that define them.
Roy is a dogged and fearless activist in pursuit of knew that I was one of the few people who, at the The story includes their 9-year-
righting wrongs as she perceives them. She is also a time, commanded space in the mainstream press to old cousin, Sophie, and the bit-
novelist of enormous talent with a formidable com- raise a voice of protest. I knew that staying quiet was ter and unfulfilled adults who
mand of the language. The good news is that she is, as political an act as speaking out. So I wrote an essay also shape the twins’ lives.
at last, working on a second novel. called “The End of Imagination,” denouncing the Ultimately this is a powerful
tests and the ugly rhetoric that followed in their novel about politics, forbidden
wake. That essay set me on a political journey that love and family relationships.
has been fascinating and searing. And now it’s been
Signed book giveaway 12 years and I’m still deep in the heart of it.
The God of Small Things is
available at most Costco ware-
COSTCO HAS 50 copies of Arundhati Roy’s Sometimes I want to get out but don’t know how. houses and Costco.com.
The God of Small Things with signed
bookplates to give away. To enter, print CC: From this 10-year vantage point, what do you
your name, membership number, address think about The God of Small Things? Would you
and daytime phone number on a postcard change anything?
or letter and send it to: Arundhati Roy, The AR: I don’t think I’d want to change anything. If I’ve
Costco Connection, P.O. Box 34088, Seattle, changed, I imagine that that change will make itself
WA 98124-1088. Or send an e-mail to give known when I write something new—and it may
away@costco.com, with “Arundhati Roy” not necessarily be a better book. But what’s the point
in the subject line. of tinkering with what has gone before?
NO PURCHASE OR PAYMENT OF ANY KIND IS
NECESSARY TO ENTER OR WIN THIS SWEEPSTAKES. CC: What do you hope that readers coming to the
Purchase will not improve odds of winning. Open to legal residents of
the U.S. (except Puerto Rico) who are age 18 or older at the time of
novel for the first time now will take from it?
entry and who are current Costco members. One entry per household. AR: Whatever they wish to. Every reader takes away
Entries must be received or postmarked by April 1, 2009. Winners will
be randomly selected and notified by mail on or before May 1, 2009. something private, something secret. In this way
The value of the prize is $14.95. Void where prohibited. Winners are
responsible for all applicable federal, state and local taxes. Odds of
they establish their ownership. It’s not just my book;
winning depend on the number of eligible entries received. Employees it’s theirs too. C
of Costco or Random House and their families are not eligible.
For more of my picks this
Send your feedback on this month’s book to: month, see page 29.
discussionquestions@costco.com.
Valerie Ryan owns Cannon Beach Book Company
on the north coast of Oregon.
MARCH 2009 The Costco Connection 27

USp27_29_PenniesPreviewPick_R1.indd 27 2/12/09 12:56:47 PM

 Hot New Hardcovers
NIGHT AND DAY
by Robert B. Parker
The women of Paradise, Massachusetts,
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mother of all naval battles. The Oregon and its crew face with her own weapon. When a
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HANDLE WITH CARE by Jodi Picoult

What constitutes a valuable life? When baby Willow is born, Charlotte and
Sean O’Keefe can’t help but ask the “what-ifs.” What if their daughter had
been born healthy? What if they had known about her illness? Would they
have done anything differently? Written with the wisdom that has made her
a bestselling author many times over, Jodi Picoult offers a new novel about
the lengths we will go to for the ones we love.
ATRIA/HARDCOVER
On sale March 3

Products may not be available in all locations or on Costco.com. All book jackets are subject to change. WAREHOUSE/COSTCO.COM

USp28_ads.indd 1 2/6/09 11:33:21 AM


Costco book buyer Pennie
Clark Iannicello’s picks are
available at Costco and at
More of Pennie’s Picks for March
Costco.com.
Replay, by Ken Grimwood. What praise can I give to
Replay that hasn’t already been bestowed on this tre-
mendous novel? Originally published in 1987, it won
the 1988 World Fantasy Award and much critical
praise. Those of you who have read it know that it has
something for everyone—encompassing elements
of tragedy, romance and science fiction. If you
haven’t read it, please, do so now.
At the age of 43, Jeff Winston dies in 1988, only
to wake up and find himself in his college dorm in
11963. Time and time again he is given the chance to
relive
re his life. Even if he can’t prevent his death, he
learns
lea that he can change his past. I both love and
despise
de the character of Jeff Winston—depending
on the decisions he makes in each incarnation.
For
Fo years this has been at or near the top of my
list of all-time favorite novels. I applaud
Grimwood’s
Gr skillful way of making readers
think
thin about the changes they would make if
they had a second chance.
My One Hundred Adventures, by Polly
FRANCE FREEMAN
Pennie’s
pıcks
Jane, the 12-year-old heroine, is ready for adven-
ture. Not just a single diversion from her younger
siblings and mother, but 100 of them. Her prayers
are answered in the form of a hot-air balloon, a new
friendship and several possible fathers.
It would be selfish to ask for 100 children’s
books this adept at capturing a sense of fun, inno-
cence and wonder, so for now I’ll be content with
just this one.
Heath: A Family’s Tale, by Janet Fife-Yeomans.
Instead of going gaga over actors and singers, I tend
to reserve my celebrity worship for authors whose
words move me to limitless emotions. Even I am not
immune to the tragedy of a life that ends too soon.
It is truly a bittersweet act to recommend this biog-
raphy to my fellow readers.
Journalist Fife-Yeomans examines Heath Ledger’s
all-too-brief life, from his determination to act to his
last years. Well researched, with insight into his fam-
ily’s troubles back home in Australia and his battles
with personal demons, this book is nothing shy of a

Horvath.
Hor Over the years I’ve heard casual tribute to the actor whose life ended long before any
remarks
rem about how it’s easier to write for of his fans and admirers were ready.
young readers than for adults. If you are a skep- Costco is one of just two authorized retailers to
tic, I ask you to pick up this award-winning book. carry this book in the U.S.—PCI

arts &
several times for legal help, most recently to start a entertainment
Legal-ease nonprofit organization.
“I definitely recommend it,” she says. “The book
[How to Form a Nonprofit Corporation in California]
was informative, comprehensive and written so that
By Peter Malcolm a normal person can understand it. No law degree
USER-FRIENDLY. Simple. Inexpensive. All are required.”
adjectives not typically applied to the American Warner says that’s precisely the goal: to provide

COURTESY OF NOLO PUBLISHING

legal system. But don’t tell that to the people at
Nolo, a Berkeley, California–based publisher that
offers something once unheard of: plain English
legal information for common folks.
“It doesn’t say anything in the Constitution
about paying for a lawyer to get the benefits of the
law,” Ralph “Jake” Warner, Nolo co-founder and
CEO, tells The Connection. “People have the right to
accessible legal information.”
Warner founded Nolo in 1971 while working for
Legal Aid in a low-income area—a position where he
encountered a vast number of people for whom the
legal system was too expensive and too complicated.
“The goal when we started—and which still
stands today—was to bring first-class legal info to
the masses,” says Warner.
That’s why, for nearly four decades, Nolo has
published straightforward, inexpensive legal infor-
mation on a wide range of subjects, from filing divorce
papers to starting a business or drafting a will.
What began with books has expanded to include
software, audio CDs and a Web site (www.nolo.com)
with blogs, downloadable legal forms and even
“Nolopedia,” where visitors can get free info on a
broad range of legal topics.
Costco member Sara Armstrong, a Berkeley-
based educational consultant, has turned to Nolo
the same quality information you’d get from a legal
clinic or lawyer—except stripped of the scholarly and
incomprehensible jargon that cloaks most legal text.
And how does the legal community feel about
Nolo?
“In the beginning, the bar associations were
resistant to change,” says Warner. “But technology
advances and a new generation of lawyers has made Nolo co-founder and CEO
it easier to work in cooperation.” Ralph “Jake” Warner
When Nolo began, though, do-it-yourself legal
work was rare.
“In 1970, the idea that people could have direct
access to the legal system was simply not in America’s
imagination,” says Warner. “Nobody in California
represented themselves in a divorce. Now, 90 percent
of cases have at least one person doing just that.”
So what’s made Nolo such a success? It’s not
that Nolo’s legal knowledge is superior to its com-
petitors’—Nolo’s just better at articu-
lating it.
“Others may put out legal advice The Costco Connection
books with fantastic content,” says Several Nolo books, including The Work from
Warner. “But what’s the point if the Home Handbook and The Legal Guide to
reader can’t understand it?” C Starting and Running a Small Business, are
available at Costco.com. The software
Peter Malcolm (peterjmalcolm@yahoo. Quicken WillMaker Premium 2009 is available
com) is a Seattle-based freelance writer. in most warehouses and at Costco.com.
MARCH 2009 The Costco Connection 29

USp27_29_PenniesPreviewPick_R1.indd 29 2/13/09 11:08:24 AM

 Costco offers
the best in women’s
fiction. A young woman
searches for her identity
in Jodi Picoult’s moving
Harvesting the Heart,
a group of mommies
debate their decision
to give up promising
careers for babies in
The Ten-Year Nap and a In the mood for a great romance? Some of the
single mom gambles on sauciest new stories are now available in paperback. Pick up Mary
love one more time in Kay Andrews’ Deep Dish, Caro Peacock’s Dangerous Affair, Michael
One True Theory of Love. Lee West’s Mermaids in the Basement and more.
HARPERCOLLINS/PAPERBACK
PENGUIN/BERKLEY/ Available mid-March
RIVERHEAD/NAL/PAPERBACK
Available early March

Between peaks there

are always valleys. Learn how
to make both the good and
bad times work in your life as
you discover how to get out of
valleys quickly and stay on top
of the peaks longer. Spencer
Listen to the newest novels on Johnson, M.D.—the “king of
disc. Take an extraordinary look parables” and author of the
at love with Danielle Steel’s One bestselling Who Moved My
Day at a Time, get wrapped up in Cheese?—will teach you how
gripping medical suspense in The to have fewer bad times when
Second Opinion, explore the bonds you appreciate and manage
of sisterhood in True Colors and your good times wisely.
much more.
SIMON & SCHUSTER/HARDCOVER
BRILLIANCE AUDIO/AUDIO BOOK Available March 3
Available early March

The Oregon may look like a beat-up

steamer but inside it’s a high-tech
Max and the Flock have barely
vessel that houses the covert
recovered from their last
military company that calls itself
arctic adventure when they
the Corporation. In Clive Cussler’s
are confronted by the most
latest thriller, the motley crew of
frightening catastrophe yet. Can
the Corporation takes on a sinister
they protect themselves from an
group that is planning a devastating
army of mercenaries and save the
attack on the entire human race,
ocean from utter destruction?
using a virus that was found aboard
Don’t miss the latest in James
an ancient ship. Clive Cussler is at
Patterson’s hugely successful
his masterful best in Plague Ship.
Maximum Ride series.
BERKLEY/PAPERBACK
On sale now LITTLE, BROWN/HARDCOVER
On sale March 16

Is a child’s privacy more important

than a parent’s right to know? Mike
and Tia Baye watch their son Adam When a young restaurateur sees
with cautious suspicion after his something she shouldn’t she
best friend commits suicide. But hurries to Detective Ty Hauck
within days of installing a high- with info that could not only rock
tech monitoring program on his the refined suburb of Greenwich,
computer, Adam receives a cryptic Connecticut, but could also get him
message—“Stay quiet and all safe.” killed. Don’t Look Twice is the latest
How well do you really know your from one of the hottest new talents
child? Don’t miss the latest thriller in suspense fiction.
by Harlan Coben, now in paperback.
WILLIAM MORROW/PAPERBACK
NAL/PAPERBACK Available early March
On sale March 3

Products may not be available in all locations or on Costco.com. All book jackets are subject to change. WAREHOUSE/COSTCO.COM

USp30_ads.indd 1 2/6/09 11:33:51 AM


Bolt, out
of the blue
How Mark Walton gained
overnight fame as Rhino,
America’s favorite rodent
By Scott Steinberg
BOLT IS ABOUT A scrappy
white dog who, given his shel-
tered life on a Hollywood TV
set, thinks he’s got superpow-
ers before being accidentally
shipped, kicking and scream-
ing, into the real world. Given
the sweeping script changes,
major revisions, the im-
promptu ousting of original
director Chris Sanders and a
bare-bones 18-month pro-
duction schedule, the success
of the animated feature came
as a surprise to many. But not
to Mark Walton, the man who
voiced Bolt’s plucky sidekick Rhino, a star-
struck hamster who refuses to accept his idol’s
mortality … mostly because Walton’s own
INTERVIEW
WITH THE VAMPIRE:
Twilight’s
Rob
Pattinson
By J. Rentilly
WHILE DOOMED beauty may be the cine-
matic stock in trade of handsome, dashing,
22-year-old actor Robert Pattinson, the
English actor who played Cedric Diggory in
Harry Potter and the Goblet of Fire, he lives a
perfectly charmed life. “Lucky,” he calls it with
a modest laugh, preparing for the March 21
DVD release of Twilight, yet another block-
buster adaptation of a beloved literary prop-
erty, in this case the vampire novels of
Stephenie Meyer. In the film, Pattinson plays—
what else?—another doomed beauty, the
angst-ridden blood-sucker Edward Cullen.
The Costco Connection: Tell me about
the differences between being a young, hand-
USp31_33_Bolt_Twilight_v2_R2.indd 31
© DISNEY
The man behind the
hamster: Disney artist
Mark Walton and
Rhino, the character
he ended up voicing.
tale is quite the Cinderella
story itself.
“The stuff that goes on
behind the scenes here would
make better movies than
what’s on-screen,” says the
40-year-old Walton, the here-
tofore unknown Disney artist who voiced the
excitable, sphere-encased rodent.“Thankfully,
this yarn’s had a happy ending.”
Love at first bite: Robert
Pattinson plays a love-struck
vampire in the movie
adaptation of Twilight.
some movie star and being a young, hand-
some vampire.
Robert Pattinson: I guess it all depends
on how much you like going around killing
people. [Laughs] I’m not sure that being good-
looking has anything to do with it, except vam-
pires have always been attractive, haven’t they?
CC: Your Twilight character, Edward, is dif-
ferent from standard cinematic vampires. I’m
wondering if you looked over the blood-suck-
ing canon for inspiration.
arts &
entertainment
Originally the temporary voice
for a bit character inspired by Pixar
studio head John Lasseter’s pet
chinchilla, Walton found that both
the part-time gig and the role’s
scope quickly took on a life of their
own. “I assumed at some point
they’d get a professional to replace
me,” the bespectacled animator says.
“But, to my surprise and delight, they
didn’t. [Director] Chris Williams just
wanted me to be myself.”
A self-described “sci-fi and animation
nerd” who adores Hellboy comics and author
Ray Bradbury, this gushing geek—see: his
movie poster collection, his childlike love of
classic cartoons—is hardly Entertainment
Tonight material. Unlike co-star John Travolta
(who plays Bolt) and teen sensation Miley
Cyrus (who plays Penny, the owner whose
“kidnapping” sends the pooch scurrying cross-
country), Walton has no formal acting train-
ing, hands-on experience or Tinseltown cachet.
What he did have that ultimately clinched the
show-stealing part, so popular it eclipsed even
the flick’s ostensible headliners, were a few
friends in the filming department, a shameless
fanboy’s overflowing enthusiasm and a seem-
CONTINUED ON PAGE 33
PETER SOREL
RP: You’re right, there’s very little about
Twilight that’s really vampire-ish. It’s about
vampires, I guess, but they’re not the same
vampires you’re used to seeing in other
movies. I found myself looking to real iconic
figures and characters, those timeless, attrac-
tive figures, for inspiration: James Dean,
Jack Nicholson, that old French film
Breathless. Edward’s an outsider, mysterious,
a bad boy, all the things girls find attractive.
I wanted to find the qualities that made
CONTINUED ON PAGE 33
MARCH 2009 The Costco Connection 31
2/16/09 3:27:16 PM
 Available
March 10

While supplies last. Good in USA only. Void where prohibited.

On DVD March 3 On Blu-ray™ High-Def On Blu-ray High-Def On DVD March 24 Now Available Now Available
and DVD March 10 Sunday, March 22

Now available.
Assortment varies by location.

Offer valid 3/10/09 – 4/30/09. Void where prohibited.

Good in USA only. While supplies last. Assortment varies by location.

In warehouses March 10
Distributed by Buena Vista Home Entertainment, Inc., Burbank, CA 91521. © Buena Vista Home Entertainment, Inc. WAREHOUSE ONLY

USp32_ads.indd 1 2/6/09 10:42:03 AM

 CONTINUED FROM PAGE 31 CONTINUED FROM PAGE 31

ingly made-for-Hollywood run of luck.
Don’t believe in miracles? The formerly
anonymous doodler’s script-flinging reac-
tion upon being called in to “rerecord old
lines,” only to learn he’d gotten the part, is
something he fears will become a hidden
extra on home video releases.
“If someone had told me things would’ve
worked out this way when I got my first job
working for Disney 13 years ago, I would’ve
laughed,” Walton muses, awe still evident in
his tone.
Comparing himself to his bucktoothed
alter-ego, who “gets to live his dream” and
“never saw this coming,” the humble anima-
tor stubbornly refuses to believe he’s any dif-
ferent from the millions who’ll soon experience
the magic via Blu-ray and DVD this month.
So what’s next: Sundance, Cannes, an
even bigger cameo in future flicks, perhaps as
a mongoose or walrus?
“It’s an honor to be picked to do the
film, and that it’s gotten the attention it has,
but I’m not quite ready to quit my day job
and put on airs,” the unlikely celeb chuckles,
modest as ever. “I never expected even this,
so we’ll just have to wait and see what the
future holds.” C
Get Rich Playing Games author and TV/
radio host Scott Steinberg covers entertainment
and technology at www.scottsteinberg.com.
those actors and those performances so find a hand double that was convincing
appealing, so charismatic. I can’t say I mod- enough to match my weird fingers.
eled the performance on anything or any-
one, but I was looking for charisma and CC: Are you a lucky guy?
chemistry and trying to figure out what’s RP: I think I am. I remember when I was
worked before in the movies. younger I used to write in my diary: I want
my luck to be spread. Never give me anything
CC: You’re an accomplished musician. You actu- too lucky all at once. I’ll take a little luck now
ally have a couple of your songs in Twilight. and then, but spread it for 70 years. Now that
RP: It’s very bizarre. The director, Catherine all of this is happening, I’m sure the rest of
Hardwicke, was listening to one of my CDs, I my life will be ruined. [Laughs] C
guess, and when she showed me an early cut
of the film I realized she had used one of my J. Rentilly is a Los Angeles–based journalist
songs in the movie. Not in the end credits, who writes about film, music and literature.
but in a key moment in the movie. It all
matched perfectly—the music, the lyrics,
the scene. I had no idea.
CC: Hardwicke, incidentally, says you have these
“long, beautiful vampire fingers.”
RP: I think what she meant is: I have very
weird hands. There’s a scene in the film where
my character plays the piano, and I actually
had to learn it myself because they couldn’t
The Costco Connection
Beginning March 21, Costco is offering
the Twilight 2-disc Special Edition DVD
as well as the Exclusive Ultimate Fan Gift
Set. Members can also find Bolt at all
Costco locations and on Costco.com.

How do we move? Take a look

at kids and animals in motion with
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Peek A Boo! board books allow
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surprise fold-over fl aps
and Gallop! will inspire
in Curious Kitten,
wonder in kids and
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adults alike.
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sleuth with the interactive My
the human body, our amazing
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planet and the tiny world
Adventures. Little ones can play
of bugs and spiders. These
along as they press colorful keys
beautifully designed books
that help to tell
feature full-page, see-through
the story. And
layers, 3-D cross sections and
fly away on an
incredible computer-generated
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Products may not be available in all locations. All book jackets are subject to change. WAREHOUSE ONLY

MARCH 2009 The Costco Connection 33

USp31_33_Bolt_Twilight_v2_R2.indd 33 2/16/09 3:27:43 PM

 1 1

$5 savings taken instantly at register at checkout. Items must be purchased on same receipt.
Available on standard def only. Does not include Blu-ray. Offer valid through 5/31/09 or while supplies last.
Selection may vary by location.

( ( 1 ( ( ( ( (

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WAREHOUSE/COSTCO.COM

USp34_ads.indd 1 2/6/09 11:32:00 AM

 cartoon
contest
co ca rto on
Cost av es ‘em
le
contest ghing
lau
Costco members are a funny bunch, something that really got
driven home during our first Costco cartoon contest. More
than 800 wisecracking members submitted panels and strips,
giving our judges a tough but rollicking time in choosing the
winners. The top three prizewinners garnered $850 in prize
money provided by contest sponsors Crayola and Sanford
Brands, maker of Sharpie pens. And The Connection came
away with a treasure trove of additional winners you’ll be
seeing in our pages throughout 2009. —David W. Fuller

The obedient shopper

Don Lewis, a graphic designer and illustrator since
graduating from Brigham Young University in 1978,
discovered a love of drawing at an early age. Lewis,
his wife and their four children now live near Dallas.
“I have always found it funny how wives often don’t
trust their husbands to do the shopping, so I thought

st
1
a cartoon about a guy let loose at Costco would be
fun,” says Lewis. For his first-place award, Lewis
received a $500 Costco Cash card.—T. Foster Jones

nd
2

3 rd

Upper-crust Costco Drawing on experience

“One of the things we’ve noticed is how Costco continues
to expand its product offerings, often into unexpected
areas,” says Stephan Rustad, who owns a small marketing
firm with his wife in Petaluma, California. “Another rea-
son we chose this concept was it communicated the idea
that smart shoppers, regardless of their economic situa-
tion, shop Costco.” For his second-place award, Rustad
received a $250 Costco Cash card.—TFJ
“I’m one of those guys that does a bit of everything,” says
Bill Edge, a recent transplant from Manchester, England. A
writer, book illustrator, face painter and poet, the 64-year-
old, who moved to Airway Heights, Washington, to marry,
says he “loves everything about Costco, and just wanted
to capture that sense that you can trust and depend on
Costco.” For his third-place award, Edge received a $100
Costco Cash card.—TFJ

MARCH 2009 The Costco Connection 35

USp35_Cartoon.indd 35 2/9/09 12:58:13 PM

 WAREHOUSE ONLY

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 Enduring Color
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 outdoor
living

Learning to

BIRD: INGRAM PUBLISHING/RF

BUTTERFLIES AND HUMMING-
love your yard

LILAC AND ROSE: © VISUAL

It’s more than just grass and bushes
FOR MANY PEOPLE, work is the first thing
that comes to mind when thinking about
their yard, evoking images of mowing, weed-
ing and other similarly uninspiring tasks. The
good news is that by simply rethinking your
relationship with that outdoor space around
your home, by learning to see the yard as an
extension of the home, you can gain a new
appreciation and a new level of enjoyment of
all the simple pleasures your yard offers.
Here are just a few ideas for ways to trans-
form your backyard into a space that is
uniquely yours.
Attracting wild birds
Bird-watching and landscaping go hand
in hand, if you know what plants are best for
attracting birds. Many decorative berries,
while inedible for humans, are bird magnets.
Some blooming plants serve multiple duty,
filling the landscape with colorful foliage or
berries and offering a number of functional
landscape uses, such as framing entryways,
hiding the home’s foundation, softening the
landscape and controlling erosion.
The criteria for bird-attracting foliage
(and keeping your workload to a minimum)
should include showiness of bloom, multi-
season color, interesting branching patterns,
cold-hardiness, berry output, beauty and ease
of maintenance, including disease resistance.
Among the trees and shrubs falling into that
category are the Japanese flowering dogwood,
saucer magnolia, eastern redbud, crab-apple,
pear and ‘Sunrise’ forsythia.
Butterfly plants
If the idea of lots of birds in your back-
yard is overwhelming, you might want to cre-
ate a backyard butterfly
haven. Adult butter-
flies crave nectar from
flowers, so the ones
that have the most
nectar will be most
effective in attracting
butterflies. Butterflies
are nearsighted and are
more easily attracted to
large groups of color,
with more vibrant colors
attracting butterflies more
readily. Also, some plants are
LANGUAGE 1996,1998/RF
easier than others for butterflies to land on.
Plants, and the butterflies they attract,
include:
J Purple coneflower: Tiger swallowtail,
monarch, skipper, fritillary, viceroy
J Canada goldenrod: Clouded sulfur,
monarch, American small copper, gray hair-
streak
J Common milkweed: Monarch, gray
hairstreak, variegated fritillary
JAsters: American small copper
JJoe Pye weed: Silver-spotted skipper
JViolets: Spring azure blues
JNew York ironweed: Fiery skipper
JCoreopsis: Buckeyes
Because butterflies are cold-blooded, a
butterfly garden should be an open, sunny
garden, with a temperature of at least 60 F.
Decorate with flat rocks that will warm up in
the sun. Butterflies will use these as basking
perches. Furnish butterfly gardens with damp
areas, too, so that butterflies will have a place
to take a break from the heat.—T. Foster Jones
The Costco Connection
Costco locations and Costco.com provide a
variety of items for creating or making over
outdoor areas, from lawn seed and bare-root
roses to gardening implements, lawn mow-
ers, outdoor furniture and books.

will get your heart racing! zzinc adjustable nozzle eas-

Buyer’s Watering tools such ily adjusts from a fine mist

pıck
Jim Nelson
Lawn and
Garden Buyer
I WILL ADMIT, a watering tool set is not
the sexiest item, but if you are passionate
about gardening, conservation and value,
the seven-piece, all-metal watering tool
set from Orbit, available now at Costco,
as these allow you to to a jet spray, and the zinc
precisely control how nine-pattern turret nozzle
much water you use, provides multiple spray pat-
saving you money, con- terns to meet everyday
serving water and watering needs. And with the
ensuring that your easy-on, easy-off brass quick-
plants receive connects, changing hose attach-
exactly the amount ments is a snap.
they need. The all-metal construction is
The zinc shower not only beautiful to look at, but
wand provides a gentle water flow provides long-lasting durability.
for your delicate plants and flowers, and a Costco’s price on this set offers at
shut-off lever simplifies on/off control. The least a 30 percent savings. C

40 The Costco Connection MARCH 2009

USp40.41_SpecSec_Potpourri.indd 40 2/9/09 12:18:37 PM

 Many of the design concepts that apply to Coming up
indoor decorating also apply to outdoor spaces.
Start with what you have, Peterson advises.
Depending on the location—a covered porch, for
example—some furniture and accessories designed
roses
CONTRARY TO WHAT
for indoor use can also be used outdoors. you may have heard, it’s
Think about how you would like to use the really easy to create a rose
space: entertaining, a play area for kids or a quiet garden that blooms all summer
place for contemplation. Look at the circulation and with only minimal attention from
traffic patterns. Try to create conversation areas. you. Successful rose growing
Bright splashes of color in pillows, table linens, begins with proper attention
accessories and plants add interest. Peterson is a big to soil, irrigation, spacing and
believer in the power of paint, pretty fabrics, area sun. Here are some tips to get
rugs and repurposed found objects to add personal- you started.
ity to any decorating project. Soil
Avoid having everything match; instead go for J References vary on the
an eclectic look, Peterson says, adding, “My back- pH range that roses will tolerate
yard incorporates a lot of flea market finds.”
Planning the great
well, running from 5.5 to 7.1,
Consider the outdoor space as a continuation of with 6.5 the most common. Most
indoors, especially if it’s visible from the house. plant nutrients are widely avail-

backyard makeover Peterson notes that using a similar color scheme from
indoors to outdoors contributes to a cohesive look.
And don’t skimp on plants and greenery—this
able at this pH.
J Soils with good drainage
are best for rose growing. You
IF YOUR DECK or patio holds a barbecue, some is the outdoors, after all. Foliage can serve to soften can help promote drainage by
spindly plants and a couple of camp stools, maybe hard edges and surfaces, and flowering plants can incorporating peat moss.
this is the year for a backyard makeover. Costco enhance or coordinate with your color scheme.
member Kathy Peterson, author of Great Outdoor Ultimately you want to create a pocket of calm, Irrigation
Decorating Makeovers (Watson-Guptill Publications, Peterson stresses, a place where you can invite peo- J On average, it is best to
2004), is known for creating transformations that ple and have them feel comfortable. water rosebushes twice a week,
are easy on the budget. —Anita Thompson and to water them thoroughly—
two deep waterings per week is
preferable to four shallower, less
thorough waterings.

Romancing your stone tabletop J Avoid late-evening water-

ing, which could foster powdery
mildew. Powdery mildew is a
NATURAL STONE TABLETOPS such as marble, very common disease among
granite, travertine, limestone and others are sought roses. Water your roses in the
after because of their beauty and durability. All of morning so the plants have time
these popular natural materials are created through to dry out before nightfall.
eons of geological activity and are not easily or accu- Spacing
rately replicated by synthetics. J Having the roses too
You’d think these surfaces, being stone, are close together can foster pow-
impervious to damage. However, all natural stone is dery mildew as well. Let your
absorbent to some degree. This is why all quality roses breathe: Follow spacing
stone furniture is protected with a specially formu- requirements for each particular
lated sealer to minimize stains that can result from
COURTESY OF AGIO

variety, as indicated on the plant

accidental spills and exposure to other potentially label when you purchase your
harmful substances. rosebushes.
Most manufacturers of stone furniture use
high-quality sealers that protect stone surfaces from Sun
nearly all stains and acidic liquids. These sealers do other abrasive cleansers, or acid- or petroleum- J Roses like six hours of
not normally break down over time or with normal based products, including cleaners that contain sun per day.
outdoor (or indoor) use. lemon or vinegar. J Six hours of morning sun
To help protect the sealer, most manufacturers After applying mild dish soap with a soft cloth is preferable to six hours of
recommend using coasters and place mats when or sponge, rinse the tabletop with plenty of clean afternoon sun.
dining. Coasters help absorb moisture from “sweaty” water and dry it thoroughly to prevent buildup of
drinking glasses and prevent mugs from leaving any residue from minerals that might be in your Scent
rings. Place mats help catch spills and prevent dishes, water supply—even if you have softened water. J When you’re buying roses
platters and flatware from scratching tabletops dur- Accidental spills need to be cleaned up immedi- for your garden, don’t forget to
ing meals. If your stone tabletop is outdoors, cover it ately. Addressing spills quickly will increase the lon- include fragrant varieties.
with a quality furniture cover when it’s not in use. gevity of the sealer.—Will Fifield Surprisingly, many beautiful
While high-quality stone tabletops should not roses (especially modern variet-
require frequent reapplications of sealer to maintain ies) have little fragrance.
More in archives Including scented varieties in
protection, they still require cleaning. Nearly all This story
sto came from the Costco Household
manufacturers recommend using clean water and A
Almanac. For more helpful hints, your planting plans will perfume
mild dish soap. Clean the tabletop with a soft white go to C
Costco.com and enter “connection.” your entire garden.—TFJ
At Online Edition, search “almanac.”
cloth or sponge, and don’t use scouring creams or
MARCH 2009 The Costco Connection 41

USp40.41_SpecSec_Potpourri.indd 41 2/9/09 12:18:40 PM

 WAREHOUSE ONLY

USp42_ads_NW_SD_NE.indd 1 2/6/09 10:54:09 AM

 outdoor
living

Grow up!

MEDIA BAKERY/RF
By Laura Langston

GARDENERS, BY NATURE, tend to be earth camellia and euonymus, can be espaliered for
focused. We often have our eyes trained so dramatic impact. Many ornamental grasses
firmly on the ground that we forget the ben- (try purple fountain grass or feather reed
efits of adding height to the garden. grass) can be container grown for movement,
Vertical gardening mimics the natural privacy and upright form. Tree-like shrubs
landscape. It adds architectural interest and such as rosemary, bay and wax-leaf privet can
an important structural element. It can also be pruned into small standardized trees and
save space, add shade and privacy, create depth grown on decks.
and intrigue, prevent stooping and, depend- Growing vegetables upright adds interest
ing on what you plant, even help p with the and reduces stooping. Pole beans (not bush
grocery bill. beans) will scramble up
While gardening “up” is fences or a trellis, or even
ideal for people with small The Costco other plants. (They’ll pro-
patios or tiny lots, the princi- Connection duce all summer too, as long
ples can be used in large gar- Most Costco warehouses as you pick them.) Pod or
dens too. For instance, two and Costco.com carry a vari- snow peas are good climb-
tall containers planted up and ety of plants, pots, trellises ers; so are traditional vining
flanking a doorway are a and gardening tools to help cucumbers. Most tomato
well-loved and often-used ver- you create a vertical garden. varieties prefer to be grown
tical accent. off the ground, and they’ll
Here are some additional produce heavier crops when
ways to bring height to your garden. staked and grown upright. As a bonus, all of
Consider climbers. These space savers these veggies grow well in pots.
soften lines and create a multitiered effect. Consider adding a stand-alone vertical
They make natural—and beautiful—privacy element in a larger garden. An arbor or a
screens. Clematis, jasmine or honeysuckle can piece of trellis situated by a small seating area
be trellised up a wall, through an arbor or (but away from the main garden) creates
along a fence. Some varieties even do well in intrigue, draws the eye forward and gives the
pots. Annual vines such as sweet peas, black- garden an exclamation point. It also helps
eyed Susans and nasturtiums all thrive in create garden “rooms.”
containers. Even lax-stemmed roses such as Finally, don’t forget hanging baskets.
‘John Cabot’ can be treated as climbers. They are a classic way to add vertical interest
Shrubs, ornamental grasses and small in both large and small spaces. C
trees can act as windbreaks or screen unsightly
views while still drawing the eye up. Shrubs Laura Langston, who writes and gardens in
with loose, open habits, such as pyracantha, Victoria, B.C., is finally growing up!

Planting pointers instant vertical drama.

JKnow the strength of the trellising required
for your plants. Some will be fine with
bamboo tepees or delicate trellises. Others
will require sturdier support.
J Always choose the right-size pot. (If you’re
unsure, ask staff for help.)
J A small patio corner? Nest three different-
size pots into each other—the biggest on
the bottom, the next size up in the middle
and the smallest on top. Plant them up for
J Look for products designed for vertical
gardening, including planters with
attached trellises, flat-backed pots,
shelves and living-wall products.
Web sites
J www.verticalgardeningtips.com
J www.hgtv.com/decorating/height-in-the-
garden/index.html
WAREHOUSE ONLY
J www.eltlivingwalls.com
MARCH 2009 The Costco Connection 43

USp43_VerticalGardening_R1.indd 43 2/17/09 11:20:44 AM

 creative
cooking
Passover
preparation
RF/COMSTOCK IMAGES
Food is at the center of
this rich Jewish tradition
By Lisa Alcalay Klug
DURING PASSOVER, JEWS around the
world recall our ancient Exodus from Egypt
with a beautiful and extravagant ritual meal
replete with meaning and four glasses of wine.
Known as the seder, it features readings, songs
and prayers, a long, delicious dinner and even
a game to find a piece of hidden matzo called
the afikomen. We share the evening with fam-
ily, friends, neighbors, Jews and non-Jews
alike. One precept, recited each year, doubles
as the invite: “May all who are hungry come
and eat.”
It’s part of the sage wisdom characterizing
nearly all of our holidays: “We survived. Let’s
eat.” And we do, again and again, throughout
this annual eight-day festival—but not just
anything.
All leavened foods are forbidden, including
breads and cakes, and all flour. Grains, grain
alcohol and beer are also off-limits. And some
Jews avoid corn, beans and other legumes.
Permitted are kosher meats, poultry, eggs,
The Costco Connection
Costco features a wide variety of kosher-
for-Passover foods online at Costco.com
and in select warehouses. Certified-kosher
foods are available in most warehouses
and on Costco.com throughout the year.
44 The Costco Connection MARCH 2009
USp44_CreativeCooking.indd 44
certain vegetables and fruits, as well as dairy
and other processed foods marked “kosher
for Passover.” Our main sustenance is
matzo, the “bread of affliction,” which the
ancient Israelites baked quickly before leaving
Egypt. As they escaped centuries of slavery,
there was no time to let the dough rise.
It all means that, during Passover, many
of us become extremely concerned with eating
and with feeding our guests. So while we
commemorate our liberation from oppres-
sion, we purchase vast quantities of food. And
some—that would be me—experience the
bonus of increased serotonin levels upon the
mere sight of a full pantry and refrigerator.
For many Jews, Passover can be the most
expensive holiday. An individual easily shells
out $300-plus on preparations; a family of
four or more, north of $1,000. Not surpris-
ingly, that big bargain haven on the horizon
beckons. For legions of Jews, Costco has
become an integral part of Passover.
Rav Shmuel, a pop singer and Hasidic
rabbi in Monsey, New York, spends at least
$3,000 to feed his family of eight, his parents,
his sister’s family and other visitors. He says,
“Before Passover, in my neck of the woods, it’s
common to see rabbis and shopping carts
filled with kids streaming through Costco.”
For Michael Berlin, director of the
Glaucoma Institute–Beverly Hills, the annual
The traditional Passover seder plate fea-
tures six symbolic foods that retell the
story of the Exodus from Egypt.
“kosher-for-Passover Costco run” means head-
ing straight for the fresh fish. “Then, I turn left
for produce and eggs, look for frozen kosher
chicken, turn left again for dates, check the
[end of aisle displays] for Passover items, gather
up the flowers and head for the shortest line.”
His haul includes seven dozen eggs and
four dozen roses for his sister. Over the first
two nights of Passover, she hosts Berlin, his
wife and more than three dozen guests. “It’s a
real mechayieh [in Yiddish, this translates to a
very enjoyable experience] to have kosher
products at Costco,” says Berlin.
Kim Amzallag, an advertising executive
and member of Manhattan Sephardic
Congregation, says her annual Passover excur-
sion to the Costco in Queens doubles as
“fun bonding” for her family of five. “We ‘pil-
grimage’ every year. It is part of our ritual.”
Her bounty? Paper goods, olive oil, zip-lock-
ing plastic bags, aluminum foil and mineral
water. She also stockpiles cleaning products
pre-Passover, when observant Jews scour
every surface, hunt through closets and draw-
ers, and launder clothing and linens to remove
all traces of leaven, which spiritually repre-
sents negative ego.
These traditions extend into the heart-
land. “For me, shopping at Costco has become
as much a part of the holiday as the search for
chametz,” says Heidi Budaj, director of Jewish
life and learning at the Jewish Community
Center of Metropolitan Detroit, referring to
the Hebrew term for leaven. Budaj is a mar-
ried mother of five children ranging in age
from 16 to 23. She reports, “All of them are
ravenous, and each roams in packs of eight to
10 young animals.”
She relies on Costco’s low prices for the
“truckloads” of matzo her gang consumes, as
well as eggs for making enormous amounts of
matzo brei, aka Jewish French toast.
In greater Kansas City, the Jewish
Federation feeds Costco matzo and gefilte fish
to 300-plus at its community-wide seders.
“My car was so full, I couldn’t get one more
grocery item in it,” says women’s division
director Beverly Jacobson.
As repeat seder-goers know, the ritual
meal concludes with a vision of world peace
and the hope of “next year in Jerusalem.”
Sounds fabulous to me. C
Lisa Alcalay Klug is an award-winning journal-
ist and author of Cool Jew: The Ultimate Guide
for Every Member of the Tribe (Andrews
McMeel, 2008, www.cooljewbook.com).
2/9/09 1:06:29 PM

Keeping your kitchen
healthy all year round
ACCORDING TO THE American Society for
Microbiology, about 36 percent of food-borne
illness in the home results from cross contam-
ination. That means cutting boards, counters
or utensils are not properly disinfected or
sanitized before they are used to prepare foods
that are eaten raw, such as fruits or vegetables.
Cleaning with soap and water isn’t enough.
Soap and water remove some germs from
surfaces, but they can’t kill those germs. In
fact, they may spread them around. Only a
disinfectant can kill a broad spectrum of
harmful bacteria and viruses.
The good news is that you can help kill
nasty bacteria that can cause food-borne illness
by following simple sanitizing and disinfecting
routines when preparing your family’s meals.
More in archives
This story came from the Costco
usehold Almanac. For more helpful hints,
Household
Cos
go to Costco.com and enter “connection.”
At On
Online Edition, search “almanac.”
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www.Windex.com
©2009 S.C. Johnson & Son, Inc. All rights reserved. 719426
WAREHOUSE ONLY
USp45_SpecSec_Sundries.indd 45
PHOTODISC
Counters, tabletops and highchairs
After each use, spray a disinfecting cleaner
on surfaces until thoroughly wet.
Let stand for 30 seconds, then rinse or
wipe clean. For nonporous countertop sur-
faces, use a disinfecting wipe for one-step
cleaning and disinfecting.
Refrigerators, freezers, plastic
cutting boards, stainless steel
utensils, dishes, glassware,
counters, pots and pans
Wash or rinse with detergent and water,
then soak in a solution of 1 tablespoon of
bleach per gallon of water. Let stand two
minutes, then air-dry. (Do not use on steel, alu-
minum, silver or chipped enamel items.)
Wooden cutting boards
Use approximately 3 tablespoons of
bleach per gallon of water to create a sanitiz-
ing solution. Wash, wipe or rinse items with
APPLIANCES
GLASS
dishwashing detergent and water, then apply
the solution. Let stand two minutes, then
rinse all surfaces with a solution of 1 table-
spoon of bleach per gallon of water. Do not
let soak overnight.
Ongoing maintenance
Now that your kitchen is spot-on perfect,
here are some great techniques for quick
cleanups and little touch-ups.
s A multipurpose spray cleaner for hard
surfaces can be great for spot-cleaning
floors, walls and ceilings. Always have a
bottle handy.
s Replace germy sponges with a container of
disinfecting wipes. Pre-moistened and easy
to use anywhere and anytime, wipes can
kill germs that can make your family sick.
(Use as directed.)
s A pen with gel bleach will help you to
stay on top of grout. The sooner you treat
a stain, the faster it will come out.
These kitchen-sanitizing routines might
take a little more effort, but just remember
that good healthy food always comes from a
good healthy kitchen. C
The Costco Connection
Costco warehouses carry a variety of
supplies for cleaning your kitchen.
®
COUNTERTOPS
MARCH 2009 The Costco Connection 45
2/9/09 4:34:48 PM
 ®

holidays made easy

Simple Solutions for Special Occasions family know you care. It’s lean, packed
with nutrients and B vitamins, and
For Easter and Passover meals, Australian lamb is a long-held contains no artificial additives.
tradition—not just because it’s delicious and nutritious, but also because
EASY TO PREPARE
it’s quick to prepare, leaving you more time to spend with your family.
Kirkland Signature Australian Lamb
Kirkland Signature™ Australian lamb During shipping the lamb undergoes comes in a variety of cuts and doesn’t
is raised on grass pastures to produce a natural process called aging in need more than simple salt and pep-
a natural product that is free of which muscle fibers in the meat relax per to complement its fabulous flavor.
artificial additives and hormone growth and improve its tenderness. But if you’re feeling creative, it also
promotants. Lamb packed under the To save you time in the kitchen our lends itself well to a wide palette of
Kirkland Signature brand is specially racks are trimmed and pre-frenched, marinades, rubs, sauces and cooking
bred and selected for the U.S. market and bones are removed from the methods.
against strict standards, resulting in a legs, so when you purchase lamb at
quality product that is consistently Costco you know it will always be With its quick cooking times and
lean and always delicious to eat. tender and easy to prepare for your endless versatility, Australian
family and friends. lamb from Costco is the perfect
NATURALLY AGED
DELICIOUSLY NUTRITIOUS choice for any occasion—from
Kirkland Signature Australian lamb is
a fresh product that is exported to the Serving Kirkland Signature Australian a formal holiday to a weekday
U.S. chilled in vacuum-sealed bags. lamb is a delicious way to let your family meal!

PAID ADVERTISEMENT

USp46_47_ads.indd 2 2/9/09 12:26:38 PM

 Roasted Garlic Australian Lamb Leg with
Rosemary Potatoes
2 heads garlic, halved
3 tablespoons olive oil
1 Australian leg of lamb, boneless
salt and freshly ground pepper,
to taste
2 tablespoons rosemary, chopped
3 pounds small red potatoes,
halved
grilled or roasted asparagus or
preferred vegetable

Enjoy Delicious Variety
Preheat the oven to 350°F. Cut off the tips of the garlic heads and brush the
cut section with 1 tablespoon of the olive oil. Set garlic cut side down in a pan
and roast until it is soft to the touch, about 30 minutes. Let garlic cool for 5
minutes; then squeeze the roasted cloves out of the garlic and into a bowl.
Mash with a fork and spread over the top of the lamb.

Any Day
You don’t need a special occasion to
enjoy Kirkland Signature Australian
lamb. Loin chops are a perfect way to
add delicious variety to midweek meals.
The techniques for cooking lamb are
similar to those for other red meats.
So even if you’ve never prepared
lamb, you may be surprised by how
much you already know, and how
effortless it is to cook.
The Easy. Any Day. cookbook
features a collection of simple recipes
you can prepare for special occasions—
or everyday eating—year-round. Get
your FREE copy of Easy. Any Day. at
http://www.australian-lamb-contest.
com/cookbook_order_anyday.cfm.
Most recipes in the book require fewer
than six ingredients and take just 30
minutes to prepare. Easy. Any Day.
also includes dozens of preparation
tips and inspirational ideas to spark
your own creativity.
You can also find lamb recipes in
Cooking in Style and the five other
cookbooks in The Costco Way series.
Go to costco.com and enter “costco
cookbooks” in the search box. Each
book is fully cross-referenced and can
be downloaded as a PDF.
Meanwhile, place the lamb in a large roasting pan and season with salt, pepper
and half of the rosemary. Allow to stand at room temperature for 30 minutes
to an hour. Place the potatoes in an ovenproof dish and toss with the remain-
ing oil and rosemary. Set aside.
Roast lamb for about 1 hour and 30 minutes, until it registers an internal
temperature of 130°F to 135°F on a meat thermometer for a medium-rare
roast, or until the juices run clear when a sharp knife or skewer is inserted in the
thickest part of the meat. When the lamb has been roasting for 40 or 50 min-
utes, place the potatoes in the oven and bake until well browned and tender.
Transfer the lamb to a warm platter and let rest for 15 minutes (it will
continue to cook as it rests). Carve and serve with the potatoes and grilled or
roasted asparagus.
Porcini-crusted Australian Lamb Rib Chops
with Fresh Pea, Mint and Feta Salad
AUSTRALIAN LAMB PEA SALAD
2 Australian lamb racks, 11/2 cups fresh (or frozen) peas
cut into chops 3 tablespoons feta cheese,
extra virgin olive oil crumbled
1/4 cup sliced porcini or preferred 1/2 cup fresh mint leaves, torn
mushrooms 1 lemon
2 leaves fresh basil, torn 1 tablespoon extra virgin olive oil
1/2 cup crusty bread, cubed
salt and freshly ground pepper,
to taste
To prepare the lamb, brush generously with olive oil and season with salt and
pepper to taste. Place dried mushrooms, basil and bread in a food processor
(or coffee grinder) and process to fine crumbs. Transfer to plate or bowl and
press the lamb firmly into the crumbs to form a crust. Cover and refrigerate
30 minutes (or overnight) to set crust.
Heat enough oil in a nonstick pan to cover the base. Sauté chops, a few at a
time, over medium-high heat until golden brown and medium rare, about 10
minutes total, or until cooked as desired. To test, press gently with finger. The
meat should be firm but springy. Keep warm in a low oven.
To prepare the pea salad, while the lamb is cooking add peas to pan of boiling,
salted water and cook for 30 to 40 seconds. Drain, rinse with cold water and
transfer to a bowl. Add feta cheese, mint leaves, a squeeze of lemon and olive
oil. Mix well, crushing peas slightly.
Serve lamb chops and pea salad with additional lemon and olive oil on the side.
WAREHOUSE ONLY

USp46_47_ads.indd 3 2/9/09 12:26:42 PM

 WAREHOUSE/COSTCO.COM

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 for your
 health
 Connection Exclusive

Shrinking Ask Jorge

those waists Cruise
Q: I downloaded The Belly
By Jorge Cruise Fat Cure but am still not
IN JANUARY’S ISSUE of The Connection, I invited make eating the right amounts easy. clear on the size for a serv-
Costco members to take my new Belly Fat Cure™, a Your daily S/C Value needs to be no ing of carbs. Please clarify.
waist-reducing plan to help people lose weight by more than 15/6, which means you A: Using the S/C Value, one
eating smarter. I’m excited to report that thousands should aim for no more than 15 grams serving of carbs is anything
of members have downloaded a free copy of the of sugar and six servings (see story at that has 5 to 20 grams of
Belly Fat Cure report, and that many are seeing dra- right) of carbohydrates each day. carbohydrates. One of my
matic results in just a week. One of them, Karen I am inviting members to take favorite examples is 27
Diega Sutton, is profiled below. the Belly Fat Cure challenge by Cheez-Its; with just
There’s a lot at stake here. Doctors and reading my free report (direc- 17 grams of carbs,
researchers say that losing just 2 inches from your tions at left). The report pro- this snack counts
waist can lower the risk of heart disease, Type 2 vides information on studies as a 1 on the S/C
diabetes and certain types of cancer—and increase regarding belly fat (including Value. The added
life expectancy. a key one from The New bonus is that
If you want to eat smarter instantly and start England Journal of Medicine, Cheez-Its don’t
losing belly fat, you must be sure you’re getting the which found that a high have any sugar, so
right amounts of sugar and carbs. This is why I’ve waist circumference dou- their S/C Value is
created the S/C Value™, a food value system to help bled the risk of premature 0/1. Another exam-
death), ideas on smart ple is Ezekiel 4:9
food options and tips for Sprouted Whole
Order the report starting the Belly Fat Cure. Try it Grain Bread by Food
You can download a free copy now for a younger, stronger, more for Life, which has 15
of the Belly Fat Cure report at confident self. C grams of carbs in one
www.thebellyfatcure.com. slice and would also
Enter your e-mail address; click Costco member Jorge Cruise is the get a 0/1.
“Send report.” You will receive author of three New York Times
an e-mail confirming the order; bestsellers on health and fitness. Q: What are some of
follow the directions from there. the best fruits to eat?
JORGECRUISE.COM, INC.
A: The best fruits on
The Belly Fat Cure are apri-
cots, blackberries and rasp-
Karen Diega
Sutton
San Diego
back to her pregnancy weight—
without being pregnant. And at
age 39, she felt that her health
‘‘is The best thing
… I got to eat
berries. Each of these has
right around 3 grams of
sugar (one apricot and ½
was deteriorating. “I really cup of the berries). Compare
Pounds lost: 13 can’t think anything positive things I never this to just half of a banana,
(in one week)
about myself right now,” which has a whopping 11
Inches lost: 4 said Diega Sutton, before thought I could grams of sugar.
starting The Belly Fat Cure.
Gained:
In just one week on eat, like Q: Can you give me a sam-
Self-esteem
the plan, she lost 13 pounds— ple breakfast for The Belly
(Before) and confidence
and revealed a brewing
chocolate, Fat Cure?
confidence.
“I wasn’t even really trying
Doritos A: A quick and easy break-
fast on The Belly Fat Cure is
that hard,” she says, “and I lost and ice two Eggo waffles with but-

Karen’s case that much weight—I’m amazed.

KAREN DIEGA SUTTON’s self-
esteem had dropped so low that
she stayed in most nights eating
instead of going out to meet her
friends. She even felt she
couldn’t be in a picture without
The best thing is, not only did
I lose 13 pounds my first week,
I got to eat things I never thought
I could eat, like chocolate, Doritos
and ice cream.”
Her goal is to lose 45 pounds
—and to keep it off. And in the
cream.”
ter, two to three scrambled
eggs (depending on how
hungry you are) with salt
and pepper, and one
Morningstar Farms sausage
patty. This whole breakfast
has just a 2/2 S/C Value. Or
you could add one more sau-
JORGECRUISE.COM, INC.

looking away and feeling dis-
gusted about herself.
Despite being a busy mom
and taking classes, she couldn’t
escape the fact that she was
long term, she wants to be more sage patty and skip the waf-
aware of her nutritional and fles and your entire
health needs. breakfast would have a 0/1
She’s off to a great start.
(After) S/C Value.—JC
—Tim Talevich
MARCH 2009 The Costco Connection 49

USp49_JorgeCruise_R1.indd 49 2/16/09 3:41:12 PM

PhotoCenter_March09ConnAd.indd 1 2/10/09 4:46:32 PM

Paradise
found
French Polynesia is
a step back in time
By Ralph Grizzle
THIRTY YEARS AGO, a 21-year-old boy
from North Carolina ventured all the way to
Los Angeles and hopped a flight to Tahiti.
What possessed him to pursue such a notion?
Coconuts. I know, because that boy was me.
Months before my journey, I had seen a
photograph of one of the Tahitian isles—an
island blessed with verdant volcanic peaks
shrouded in wispy clouds, ocean as blue as
Windex and thick groves of coconut palms. I
wanted to be there, among the coconut groves,
and so I charted a course for this picture-per-
fect paradise.
I was not alone in falling under the spell
of Tahiti. Since the first sailing ships from
Europe dropped anchor among French Poly-
nesia’s lagoons and coral atolls, the magical
islands have symbolized romance and natu-
ral beauty.
The descriptions the first Europeans sent
home planted the seed for a romantic image
of French Polynesia that endures to this day.
One of those Europeans was the artist Paul
Gauguin. The former Paris stockbroker who
became one of history’s most renowned art-
ists spent his last years—and did some of his
best work—in Tahiti.
Gauguin left France for Tahiti in 1891,
looking for a society more elemental and sim-
plistic than his native country. He found it, and
today, more than 100 years later, you can too.
Today’s bounty
While Costco Travel offers a variety of
ways to explore the South Pacific, one excel-
lent way to discover what Gauguin discovered
is on a luxury cruise ship that bears his name.
The Paul Gauguin, operated by Regent Seven
Seas Cruises, was designed specifically for
sailing French Polynesia year-round.
This exquisite vessel offers an extremely
Connecting
Costco Travel offers a variety of vacations
and cruises to Tahiti. For details, call Costco
Travel at 1-877-849-2730 or visit Costco.com.
USp51_Travel_R1.indd 51
travel
connection
REGENT SEVEN SEAS CRUISES
comfortable and affordable way to experi-
ence the romance of the South Pacific isles.
The luxury ship functions as an extension of
the informal, relaxing environment of the
islands, but always with Regent’s superior
service and comfort.
The vessel’s beloved troupe of Gauguines
—part cruise staff, part entertainers, part
storytellers—adds the unique personality of
French Polynesia to every cruise. Life on
board is laid-back, casual and pampered,
from the bottles of water provided prior to
shore trips to the complimentary wine or
beer pours at lunch and dinner.
The Paul Gauguin, which boasts spacious
suites and staterooms (more than half with
private balconies), a watersports marina, a
choice of three open-seating dining venues
and an extensive spa, is a floating tribute to
the culture-rich region. Photos of ancient
Tahiti line the interior walls, while Fare Tahiti,
a mini museum, exhibits manuscripts and
finely carved Polynesian artifacts.
Idyllic islands
Polynesia is a gorgeous collection of vol-
canic islands and atolls strewn across the
South Pacific.
The Paul Gauguin’s itinerary begins in
Papeete. Tahiti’s capital city is home to the Paul
Gauguin Museum, nestled in a spacious gar-
den and housing a few of the artist’s original
works. The museum provides an interesting
retrospective of Gauguin’s life in the islands.
The itinerary also includes the islands of
Raiatea and Taha’a (Motu Mahana), and
overnight stays on Bora Bora and Moorea.
Standing on the decks and admiring the
beauty in each destination the ship visits,
you’ll feel as though you’ve stumbled into a
Paul Gauguin painting, and, in fact, that is
precisely what you’ve done in this picture-
perfect paradise. C
Ralph Grizzle cycled across America and
Europe and island-hopped the South Pacific
before becoming a travel writer.
4AHITIBY'AU GUIN
Buyer’sChoice
Member exclusives valued
at up to $800 per person:
s Welcome cocktail reception
s Two-night pre-cruise stay in an Ocean-View
Room at InterContinental Tahiti
s $400 per-suite shipboard credit†
s Lagoonarium shore excursion on Bora Bora
Seven-night cruise with
airfare includes:
s Round-trip economy class airfare from
Los Angeles to Papeete
s Seven nights in an Ocean-View Suite
s Private beach party on Motu Mahana
s All onboard gratuities
s Complimentary beverages, including select
wines and spirits, served throughout the ship
s In-suite refrigerator aboard ship replenished
daily with soft drinks, beer and bottled water
s Choice of multiple open-seating dining venues
s A post-cruise tour of Tahiti and a day
room at Radisson Plaza Resort Tahiti††
s Port charges
Executive Members receive an additional
$100 per-suite shipboard credit.
from $4,179 per person
Ocean-View Suite with airfare (Category E)
*
Valid for 9/19/09 sailing.
Call Costco Travel toll free at
1-877-849-2730 or visit Costco.com.
*
A $200 per-person non-refundable administrative fee is included in your deposit
at the time of booking. Price is per person based on double occupancy, includes
airfare, is valid for select stateroom categories only, is true and accurate at
time of printing, and might not include government taxes/fees. Restrictions and
blackout dates might apply. All offers and inclusions are subject to availability,
may change or be terminated without notice and are valid for new bookings
only. Unless otherwise noted, offers are not combinable with select rate codes,
coupons or other offers. Executive Member offer is valid for primary cardholder
only. Travel purchases are not included in the Executive Membership 2%
Reward program. Offer shown is valid on 9/19/09 sailing only. Cancellation and
change fees might apply. Costco Travel disclaims liability for any inaccuracies or
typographical errors. Ship’s registry: The Bahamas. †Shipboard credit is per suite
based on double occupancy. For bookings made within three weeks of departure,
shipboard credit is not guaranteed. ††Post-cruise tour and day room at Radisson
Plaza Tahiti are offered only with the purchase of airfare. Costco Travel is
registered as a seller of travel in each of the states listed: California
registration number: CST 2054248-50 · Florida registration number:
ST 32555 · Hawaii registration number: TAR 5595 · Iowa registration
number: TA 620 · Nevada registration number: 2007-0060 · Washington
registration number: WST 602042600. Registration as a California Seller
of Travel does not constitute approval by the state. 09TR0501 1/09
MARCH 2009 The Costco Connection 51
2/11/09 12:04:56 PM
 March 1– April 30
save up
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on select Shaw

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COSTCO WAREHOUSE/COSTCO HOME/COSTCO.COM

USp52_ads_NW_LA_NE_SE.indd 1 2/13/09 1:56:05 PM

 he art

HEALTH
A serving a day of Kirkland Signature Natural Fish Oil supplement helps maintain and support a healthy heart.† Omega-3 fatty
acids deliver benefits shown to help heart, joints, brain and skin. And better yet, Kirkland Signature Fish Oil comes from
deep ocean waters. Our fish oil is not supplied from farm-raised fish. State-of-the-art molecular distillation is used to
remove PCBs and dioxins, which guarantees purity and potency. Vitamin E, one of the most studied vitamins, is
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Kirkland Signature Natural Fish Oil & Vitamin E, bonding together for a healthy heart.
†These statements have not been evaluated by the Food and Drug Administration. These products are not intended to diagnose, treat, cure or prevent any disease.

WAREHOUSE/COSTCO.COM

USp53_ads.indd 1 2/6/09 10:57:02 AM

 WAREHOUSE/COSTCO.COM

USp54_ads_R1.indd 1 2/9/09 4:28:07 PM

 3OUNDQUALITYAND
VALUEFROM#OSTCO

Introducing the new Kirkland Signature Premium Digital Hearing Aids.

Premium Features: Accessory Kit Includes:
sCHANNELS s$ATA,OGGING s4WOPREMIUMDIGITAL s$OMES
HEARINGAIDSWITHRECEIVERS
s3OUNDLOCATOR s.ATURALLOUDNESS s/PERATINGINSTRUCTIONS
COMPENSATION sBATTERIES
s7IRELESSBETWEEN s"ATTERYCADDY
HEARINGAIDS s!BATTERY s/NEHEARINGAIDDRYER
WITHPOWERCORD
sMEMORIES s0USH BUTTON
s#LEANSINGSPRAYWITH
s-ULTIPLEAUTOMATICFEATURES s0OWER ONDELAY CLEANINGCLOTH
s3OUND3MOOTHING s,OWBATTERYWARNING s4RAVELCASE
s7IND.OISEREDUCTION s"ATTERYDOORONOFF s*EWELCASE
s!QUA0ROTECT s-ULTIPLECOLORCHOICES s#ARRYINGCASE

(actual size)

Call or visit a Costco Hearing Aid Center today to schedule your FREE
hearing test* and product demonstration! Visit costco.com or call
1-800-774-2678 to find a Costco Hearing Aid Center near you.
*A hearing test may determine if your hearing loss may be helped by hearing aids.
09AB0113 9/08

USp55_ads.indd 1 2/9/09 12:32:13 PM

 Up to $250 OFF
SunSetter Manual Awnings
Our most popular manually operated awning, the VISTA comes
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 Eureka Bistro Set Key Biscayne 4-Piece Deep-Seating Set Includes sofa, 2 club chairs and
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 Capistrano 4-Piece Round Lounge Set A multifunctional daybed Napa 7-Piece Gathering-Height Dining Set
constructed with all-weather resin wicker and Sunbrella® fabric. Includes 6 dining chairs and dining table.
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Blackline 6' x 8' Greenhouse Online Price $849.99 Cummins Onan RS12000 Home Standby Generator 100- or 200-amp
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Watts Premier
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Price and availability are subject to change without notice. Products may include a shipping and handling charge. For details, visit the product page on www.costco.com. Most online coupons at www.costco.com are manufacturers’ coupons. State sales tax may be due on the
prediscounted price of the item when purchased using an online coupon. These taxes, if any, are in addition to the amount that you are paying for the product. Prices, specifications, availability and terms of offers are subject to change without notice. Taxes and shipping charges are
extra, and vary. *Using the product search box located at www.costco.com, please enter the provided search phrase to find the product(s). Products shipped to Alaska, Hawaii or Puerto Rico will include an additional shipping and handling fee. This fee will be quoted at checkout.

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 Made-to-Fit Slide-out Shelves for Existing Cabinets By Slide-a-Shelf. Vineyard 8-Piece Dining Collection
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Chesire 36"
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 Showtime Leather Home Theater Seating Collection Herrington 3-Piece Bonded-Leather Reclining Collection
Includes ottoman. Includes reclining sofa, reclining loveseat and recliner.
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Jacobsen 4-Piece Leather Collection Lindale 3-Piece Leather Collection

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Price and availability are subject to change without notice. Products may include a shipping and handling charge. For details, visit the product page on www.costco.com. Most online coupons at www.costco.com are manufacturers’ coupons. State sales tax may be due on the
prediscounted price of the item when purchased using an online coupon. These taxes, if any, are in addition to the amount that you are paying for the product. Prices, specifications, availability and terms of offers are subject to change without notice. Taxes and shipping charges are
extra, and vary. *Using the product search box located at www.costco.com, please enter the provided search phrase to find the product(s). Products shipped to Alaska, Hawaii or Puerto Rico will include an additional shipping and handling fee. This fee will be quoted at checkout.

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 Tuscany 3-Piece Leather Reclining Collection Drake 4-Piece Fabric Collection
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$1,399.99 Delivered Valid 3/01/09–3/31/09 #11333786 Costco.com only. $1,999.99 Delivered Valid 3/01/09–3/31/09 #11329907 Costco.com only.

Sleep Science Elia Queen Memory Foam Mattress Collection Chamberlain 5-Piece Queen Bedroom Collection
Also available with foundation. Other sizes available. Includes bed, 2 nightstands, chesser and mirror.
$299.99 Delivered Valid 3/01/09–3/31/09 #11308048 Costco.com only. $3,599.99 Delivered Valid 3/01/09–3/31/09 #11272623 Costco.com only.

Become a COSTCO.COM INSIDER! Give us your email address and be the first to know about new items and exclusive online coupon offers. GO! COSTCO.COM 6

EC_p05.06_R1.indd 6 2/9/09 4:27:45 PM

 Assagio Convertible Fabric Euro Lounger Brooks Youth 2-Piece Bedroom Collection
$399.99 Delivered Includes twin trundle bed and desk. $1,799.99 Delivered
Valid 3/01/09–3/31/09 #11327507 Costco.com only. Valid 3/01/09–3/31/09 #11335625 Costco.com only.

Nantucket 5-Piece Queen Bedroom Collection Adelaide 5-Piece Queen Bedroom Collection
Includes bed, 2 nightstands, dresser and mirror. Includes bed, 2 nightstands, dresser and mirror.
$1,799.99 Delivered $1,499.99 Delivered After $350 OFF
Valid 3/01/09–3/31/09 #11286857 Costco.com only. Valid 3/02/09–3/22/09 #11247348 Costco.com only.

Holden Youth 3-Piece Bedroom Collection Winslow 5-Piece Queen Bedroom Collection
Includes twin trundle bed, dresser and nightstand. $1,399.99 Delivered Includes bed, 2 nightstands, dresser and mirror. $1,499.99 Delivered
Valid 3/01/09–3/31/09 #11105303 Costco.com only. Valid 3/01/09–3/31/09 #11234422 Costco.com only.
Price and availability are subject to change without notice. Products may include a shipping and handling charge. For details, visit the product page on www.costco.com. Most online coupons at www.costco.com are manufacturers’ coupons. State sales tax may be due on the
prediscounted price of the item when purchased using an online coupon. These taxes, if any, are in addition to the amount that you are paying for the product. Prices, specifications, availability and terms of offers are subject to change without notice. Taxes and shipping charges are
extra, and vary. *Using the product search box located at www.costco.com, please enter the provided search phrase to find the product(s). Products shipped to Alaska, Hawaii or Puerto Rico will include an additional shipping and handling fee. This fee will be quoted at checkout.

EC_p07.08_R1.indd 7 2/9/09 4:28:42 PM

 SCEPTRE 46"
1080P LCD HDTV
1920 X 1080
4X HDMI INPUTS
$69999 After
$200 OFF
Valid 3/02/09–3/22/09 #320397

GET UP TO $150
IN COSTCO CASH CARDS
when you buy any
HDTV and activate
new DIRECTV® service
through Costco.com.†

For more details and to order DIRECTV® service, visit Costco.com and search DIRECTV.
†Offers end 7/07/09. New DIRECTV residential customers only (lease required and available separately). Includes a $50 Costco Cash Card with
activation of new DIRECTV service and a $100 Costco Cash Card (after mail-in redemption) with purchase of an HDTV, both through Costco.
Other conditions apply. Costco.com only.

PROSCAN 32"
LCD HDTV
1366 X 768
2X HDMI INPUTS
$32999 After $50 OFF
Valid 3/02/09–4/05/09 #381884

GET UP TO $150
IN COSTCO CASH CARDS
when you buy any HDTV and
activate new DIRECTV® service
through Costco.com.†

For more details and to order DIRECTV® service, visit Costco.com and search DIRECTV.
†Offers end 7/07/09. New DIRECTV residential customers only (lease required and available separately). Includes a $50 Costco Cash Card with
activation of new DIRECTV service and a $100 Costco Cash Card (after mail-in redemption) with purchase of an HDTV, both through Costco.
Other conditions apply. Costco.com only.

Become a COSTCO.COM INSIDER! Give us your email address and be the first to know about new items and exclusive online coupon offers. GO! COSTCO.COM 8

EC_p07.08_R1.indd 8 2/9/09 4:29:01 PM

 life before nüvi ®

Think back to the last time you were lost.

Completely adrift, with panic rising and
confidence sinking. Now imagine finding
anything your heart desires with nüvi 780, the
portable GPS navigator from Garmin. Just tap
the screen to look up addresses, intersections,
businesses and more and nüvi takes you there
with clear, voice-prompted directions. nüvi’s
great for navigating on foot or in the car.

Once you nüvi®, you’ll never go back.

Garmin nüvi® 780 4.3" Touchscreen GPS

$249.99 After $100 OFF
Valid 3/01/09–4/05/09 #379574
s Speaks street names s MSN Direct
s Route avoidance s Auto reroute

Costco.com only.

EPIC CTS Compact Training System ProForm 675E Personal Trainer Treadmill NordicTrack Commercial VR Recumbent Bike
$999.99 Delivered $499.99 Delivered $499.99 Delivered
#363920 Warehouse and Costco.com. Valid 3/01/09–3/31/09 #384994 Costco.com only. #363921 Warehouse and Costco.com.
Price and availability are subject to change without notice. Products may include a shipping and handling charge. For details, visit the product page on www.costco.com. Most online coupons at www.costco.com are manufacturers’ coupons. State sales tax may be due on the
prediscounted price of the item when purchased using an online coupon. These taxes, if any, are in addition to the amount that you are paying for the product. Prices, specifications, availability and terms of offers are subject to change without notice. Taxes and shipping charges are
extra, and vary. *Using the product search box located at www.costco.com, please enter the provided search phrase to find the product(s). Products shipped to Alaska, Hawaii or Puerto Rico will include an additional shipping and handling fee. This fee will be quoted at checkout.

EC_p09.10_R1.indd 9 2/9/09 4:29:43 PM

 The Alliance Game Room is part of the new Gallery Collections series by American Heritage Billiards.
American Heritage Billiards is the largest pool table and game room furniture manufacturer in the industry. Alliance Billiard Gallery Collections
We are proud to have worked so closely with Costco to create an exclusive line that offers many design by American Heritage Billiards
features and fashionable looks, all at outstanding value to Costco members. These Collections of fine game Up to $1,000 OFF
room furniture offer all you will need to enjoy many hours of family togetherness. Each piece is exquisitely Valid 3/01/09–3/31/09 #11377905
designed, artisan crafted and finished in warm tones. Costco.com only.

Melissa lost
72 lbs.
in 7 months!

SMART FOR LIFE™

Eat Cookies. Lose Weight.
It’s that Simple.™

42-Day Kit
Includes Smart Cookies,
shake pouches, shake
bottles, chicken soup
pouches and more.
$199.99 Delivered
After $80 OFF
Costco #361161
members
say: 30-Day Kit
Includes Smart Cookies,
“The shake pouches, shake
bottles, chicken soup
cookies pouches and more.
work.” $159.99 Delivered
After $40 OFF
“I’m losing is a comprehensive weight-loss approach to health and wellness using natural, hunger- #364171
weight!” controlling foods to deliver visible results. Each Smart Cookie Square is a meal that is scientifically 21-Day Kit
formulated to be a perfect balance of fiber, protein and complex carbohydrates that help naturally suppress Includes oatmeal,
“Chocolate the appetite—absolutely no drugs or toxic preservatives are included. Kits starting at $129.99 Delivered. blueberry, and
Chip is All-natural, 60% organic ingredients. chocolate chip Smart
awesome.” Eat Smart Cookie Squares six times a day with a low-fat, healthy dinner and/or lunch. Cookies and more.
Lose approximately 10 to 15 pounds* per month. $129.99 Delivered
“This is so easy, Each order includes instructional brochure, dinner guide and free telephone support. After $20 OFF
and it works!” *Results may vary. Visit Costco.com and search Smart For Life for more information. Valid 3/01/09–4/05/09 #368894
Costco.com only.

Become a COSTCO.COM INSIDER! Give us your email address and be the first to know about new items and exclusive online coupon offers. your email address GO! COSTCO.COM 10

EC_p09.10.indd 10 2/6/09 3:00:44 PM

 INTRODUCING THE
BEST DESKTOP
PROCESSOR
ON THE PLANET.†
TOP-SELLING COMPUTERS UP TO $550 OFF. *Search: i7

†Best claim based on SPECint_rate_base2006* scores. Results are estimated and provided for informational purposes only.
Actual results will vary. See www.intel.com/performance for additional information.
Copyright © 2009, Intel Corporation. All rights reserved. Intel Core, Intel and Intel logo are trademarks of Intel Corporation
Costco.com only. in the U.S. and other countries. Costco.com only.

Pandigital 8"
LCD Touch
Screen Digital Lexmark x7675
We’re
Photo Frame Color Inkjet All-in- throwing in
Includes black One with Wireless a little something extra.
wood frame, and Duplex
512MB internal Now with 3 high-
memory, alarm, yield cartridges.
clock and calendar. 32 ppm black and
$89.99 27 ppm color.
Delivered $149.99
Valid 2/23/09–3/15/09 Delivered
#296841 Costco.com only. #373111 Warehouse and Costco.com.

Brother MFC-5460CN
Color Inkjet
All-in-One with
Networking
Print/copy/scan/fax/
PC fax/photocapture
center.
BenQ MP512 DLP SVGA Projector 2200 Lumens $74.99 Delivered
2500:1 contrast ratio. After $50 OFF Ink & toner
$449.99 Delivered After $50 OFF Valid 3/02/09–3/22/09 available on
Valid 3/01/09–3/31/09 #385973 Costco.com only. #155326 Costco.com Costco.com only.

HP Toner Cartridge 2-Pack

Black HP-12A.
$121.99 Delivered
Valid 3/01/09–3/31/09 #363383 Costco.com only.
Price and availability are subject to change without notice. Products may include a shipping and handling charge. For details, visit the product page on www.costco.com. Most online coupons at www.costco.com are manufacturers’ coupons. State sales tax may be due on the
prediscounted price of the item when purchased using an online coupon. These taxes, if any, are in addition to the amount that you are paying for the product. Prices, specifications, availability and terms of offers are subject to change without notice. Taxes and shipping charges are
extra, and vary. *Using the product search box located at www.costco.com, please enter the provided search phrase to find the product(s). Products shipped to Alaska, Hawaii or Puerto Rico will include an additional shipping and handling fee. This fee will be quoted at checkout.

EC_p11.12_R1.indd 11 2/9/09 4:30:26 PM

 Select Dell Laptops
and Desktops
Select items featuring
the Intel® Core™
i7 Processor and
Microsoft Office Home
& Student (Excel &
PowerPoint).
Up to $400 OFF
Valid 3/02/09–3/22/09
*Search: DellMarch
Costco.com only. Dell cannot be responsible for errors in typography or photography. Dell, the Dell logo, Dimension, Inspiron, Optiplex, Latitude and PowerEdge are trademarks of Dell Inc.

BONUS

PC Migration Kit
LIMITED TIME OFFER!

Intel, the Intel logo, Intel Core and Core Inside are
trademarks of Intel Corporation in the U.S. and other countries.

ZT Affinity 7260Xi-37 Desktop The latest technology for less! Features Intel® HP G60t 16" Laptop plus Deskjet D4360 Printer
Core™2 Quad processor Q9300, 4GB RAM, 750GB hard drive, 20x DVD+/- Intel® Core™ 2 Duo, 3GB RAM, webcam. $579.99 After $70 OFF
RW and lifetime 24/7 toll-free phone support. Monitor sold separately. Valid 3/02/09–3/22/09 #382493
$599.99 Delivered After $100 OFF Valid 3/01/09–4/05/09 Also Available: HP G60t 16" Laptop plus Deskjet D4360 Printer With 4GB RAM and 64-bit O/S.
#378653 Costco.com only. $629.99 After $70 OFF #386882 Costco.com only.

Xerox Phaser Xerox Phaser 6180MFP/N

3200MFP/B Mono Color Laser Network Multifunction
Laser Multifunction $699.99 Delivered
Print/copy/scan/ Valid 3/02/09–3/15/09 #254671
fax/email.
$299.99 Delivered
Valid 3/02/09–3/15/09
#254097

Xerox Phaser 8560N

Color Solid Ink Printer
$674.99 Delivered
Valid 3/2/09–3/15/09
#177898

Ink & toner

available on
Costco.com Costco.com only.

Become a COSTCO.COM INSIDER! Give us your email address and be the first to know about new items and exclusive online coupon offers. GO! COSTCO.COM 12

EC_p11.12_R1.indd 12 2/9/09 4:30:49 PM

 INTUIT ONLINE PAYROLL SERVICE

Is running your
payroll getting in
the way of running
your business?

With Intuit® Online Payroll:

s %ASILYPAYEMPLOYEES
s #ONlDENTLYHANDLETAXFORMS
s )NSTANTLYPAYPAYROLLTAXES

Rates as low as

$ 996 PER MONTH

Must enroll by 4/10/09.
(Regularly $17.99 per month)

Try it FREE for

the first 6 months.*

Additional Payroll
Solutions are available.

Call an Intuit specialist at 1-866-297-7900 and mention

source code C52233 or visit Costco.com and search: Payroll 09

Get back to business.

* The first six months of Intuit Online Payroll subscription are free. Offer is valid for current Costco members who are new Intuit Online Payroll customers. Pricing varies by membership type and is subject to change
without notice. Members who participate in this offer will automatically be billed at the then-current rates starting with the seventh month of service. Customers will be asked to present a valid credit card
account for authorization when they enroll. Cancel at any time by following instructions found within the application. There is no charge to cancel. Offer is good for a limited time only and cannot be combined
with any other Intuit Online Payroll offer. Terms, conditions, pricing, features, functionality, service and support are subject to change at any time without notice.
Subscription, Internet access and U.S. billing address required. See www.costcopayroll.com for additional terms, conditions and limitations.
© 2009 Intuit Inc. All rights reserved. Intuit, the Intuit logo and QuickBooks, among others, are registered trademarks and/or service marks of Intuit Inc. in the United States and other countries.

09EX0511 1/09

USp56_ads.indd 1 2/6/09 11:00:49 AM


A pleasant surprise
Costco American Express
rebates help members weather
the tough economy
By Will Fifield
A FLOWER SHOP owner in Arizona was able
to buy items for his business that just weren’t
in his budget, thanks to his Costco American
Express rebate coupon. A family in Virginia
used their rebate coupon to buy groceries and
household staples in order to stretch their
personal budget. A member in Idaho had
been saving for a food processor. Her rebate
coupon enabled her to get
a very high-quality model
that makes cooking at
home easier.
They may use
their annual rebate
coupons in different
ways, but Costco
members across the
country are finding
that the money
they earn back from
their TrueEarnings® Card
from Costco and American Express is helping
them weather the economic downturn.
“We use our American Express–Costco
cards for all of our purchases,” says David
McKeough, a member in Pennsylvania. “It’s
money that we’d be spending anyway, but the
great thing about using our card is that we’re
able to use the rebate checks to do things that
would otherwise be next to impossible.”
Costco members earn an
annual rebate by using the
TrueEarnings Card from Costco
and American Express at Costco
and all the other places that take
American Express Cards. The
rebate coupons are part of the last
page of February’s statement.
3% 3% 2% 1%
Cash Back For Cash Back For
GASOLINE RESTAURANTS
Terms, conditions and restrictions apply. See your cardmember agreement for details.
USp57_AmEx.indd 57
There is no limit on
this rebate, so the
more you spend the
more you earn
back. The rebate
expires in August,
but most mem-
bers have no trouble spending it before then.
The TrueEarnings Card from Costco and
American Express is fee-free with your paid
Costco membership and offers cash back in
the following percentages:
s 3 PERCENT cash back at restaurants as
well as on gasoline purchases at Costco
gas stations and other domestic gas
stations that are not part of a retail
or grocery chain
s 2 PERCENT cash back on travel expenses
s 1 PERCENT cash back on eligible
purchases elsewhere—including Costco
The rebate coupons
are part of the last page
of February’s statement.
There is no limit on
this rebate, so the more
you spend the more
you earn back.
While some members use the
money they earn back in very practical
ways, others use the money for purchases that
enhance their lives but elude their pocket-
books—things such as big-screen televisions,
Cash Back For
TRAVEL
inside
costco
Reap the reward
TO SIGN UP for a TrueEarnings Card,
apply at the membership desk of your
local Costco warehouse. To apply online,
visit Costco.com, click “Membership,”
then click “The TrueEarnings® Card from
Costco and American Express.” Follow
the prompts to the “Apply Now” link,
under the “For Personal Use” or “For
Business Use” headings.—WF
ALL ILLUSTRATIONS: MEDIA BAKERY
surround sound systems, kitchen and other
household electronics, computers, cameras
and myriad other items.
“Considering the economy and gas prices,
we used our cash
rebate at Costco to
spoil ourselves on
things we now con-
sider splurges,” says
Bobbi Green, a Costco
member in Washington state.
“We got lots of baby back ribs and steaks for
our freezer so we can grill anything we want.
Spending our ‘bonus’ this way didn’t make us
feel guilty at all.” C
Cash Back For
EVERYWHERE ELSE
INCLUDING COSTCO
MARCH 2009 The Costco Connection 57
2/9/09 3:45:39 PM
 inside
costco
Special Events add
another element

Out of to the Costco

“treasure hunt”

the ordinary
SPECIAL EVENTS ARE magical, ever-changing
non-food warehouse happenings. They appear as if
elry, clothing and small appliances. Winter rounds
out the calendar with large goodies yet again.
out of nowhere, inhabit a small space in the build-
ing for a short period of time, represent a wide A special team
array of upscale merchandise not traditionally Consisting of many veteran buyers, the Special
found on the warehouse shelves or Costco.com, Events team is built to move nimbly, dealing with
always provide a savings com- hundreds of companies and coor-
pared to national retailers and
depart just as quickly and quietly Buying dinating thousands of events. They
attend a slew of trade conventions,
as they arrived.
The majority of Special Events
Smart network with thousands of pro-
spective suppliers, visit a multi-
run in four- to 10-day cycles and Our consumer reporter tude of factories, coordinate all
range from smaller cash-and- Pat Volchok gives a behind- warehouse shows and stay on top
carry items such as rugged out- the-scenes look at Costco of the latest product trends.
door gear to trendy patio products and services. The team’s tastes are finely
accessories. Some larger products Send your questions about tuned. All products must meet
are special order, such as pianos, this article to: buyers’ and members’ high expec-
spas, sheds, furniture and solar tations for quality and savings.
buyingsmart@costco.com.
panels. In these cases, rather than While established companies with
renting a truck or soliciting the help of friends, brand recognition are a priority, discovering and
members can complete a Costco Wholesale Special nurturing smaller companies to national brand-rec-
Order Purchase Form, including delivery prefer- ognition level is also a goal. The buyers work closely
ence, at the display and pay at checkout. with Costco’s regional teams and warehouse manag-
Last year some 400 suppliers participated in a ers, as these front-line employees often have leads on
staggering 9,000 Special Events in U.S. warehouses local yet-to-be discovered products.
(about 44 per location, or one almost every week). Cynthia Glaser, Costco vice president of
Spring is usually targeted for specialty items Special Events, reports, “We want to enhance but
such as spas and lawn and garden products. Summer’s never duplicate the existing product lineup. This Pat and Little Giant
the time for larger-footprint furniture, mirrors, art is why we work closely with inline [warehouse] ladder rep David Soules
and décor, mattresses and rugs. Fall, with tighter and online [Costco.com] buyers to coordinate our demonstrate the company’s
warehouse space due to holiday wares, moves to efforts and enhance our members’ shopping expe- “upward mobility.”
smaller-scale giftable items such as sterling silver jew- rience in new and exciting ways.”

Savings on Campus Drive apparel

SMART SAVINGS are PRODUCT STUDENT BOOKSTORE COSTCO SAVINGS

the hallmark of Costco Women’s sPOLYESTER sPOLYESTERWMESHLINER 45.50%

wind jacket s%MBROIDEREDSMALLLOGOLEFTCHEST s%MBROIDEREDSMALLLOGOLEFTCHEST
Special Events. Here’s a
s1UARTER ZIPPULLOVER s2IBBEDCUFFSANDWAISTBAND
breakdown on the kind of s3IDEZIPPOCKETSs&ULLFRONTZIP
.%3%-7.7%8#%04/2%'/.

savings offered through

Men’s sCOTTON sCOTTONSUEDEDJERSEY 56.10%
the Campus Drive brand, rugby polo s%MBROIDEREDLOGOLEFTCHEST s(EAVYWEIGHTCOTTONCUT AND SEWCONSTRUCTION
a local clothing manufac- s,IGHTWEIGHTCOTTON s%MBROIDEREDPATCHLOGOMEDIUMLEFTCHEST
turer that became a s!UTHENTICRUBBERRUGBYBUTTONS

national success through Men’s sCOTTONPOLYESTERFLEECE sCOTTONPOLYESTERFLEECE 30.60%

its exposure in Costco’s fleece shorts s3CREEN PRINTEDMEDIUMLOGOLEFTHIP s3CREEN PRINTEDMEDIUMLOGOLEFTHIP
s2AWUNFINISHEDHEM s0RIMARYCOLORTRIMONSIDESEAMANDHEM
Special Events program.

58 The Costco Connection MARCH 2009

USp58_NE_SE_MW_NW_.indd 58 2/9/09 3:41:09 PM

 
Campus Drive (local success story)
Many times, Special Events add local flavor.
Missoula, Montana–based and family-owned
Campus Drive, with an exceptional line of licensed
collegiate apparel for men, women and kids, plans
each individual warehouse event to feature only
nearby colleges and universities. Upgrades are
numerous, including the use of heavier-weight
fleece and cotton, and logos that are embroidered,
not stamped. Savings are 30 to 50 percent better
than student bookstore prices. The program, which
What’s
began as a small, local event, now shows up at
Costcos across the country.
coming
in
Human Touch (personalized service)
“Costco is the perfect setting for products that
are better appreciated if they can be tried out by
members, demonstrated in person by the manu-
’09
?
COSTCO’S Leslie Watson
facturer or staffed by an expert to answer ques- says, “The ’09 lineup
tions,” reports Special Events buyer Kara Hawker. promises to be exciting,
“This is why Human Touch® massage chairs are with new events and ever-
an ideal match.” changing items.”
Human Touch, with its patented technology rep- Apparel events will
licating the hands, wrists and thumbs of a profes- focus on new styles
sional masseuse, is the top supplier of state-of-the-art and brands, licensed
massage chairs in America. The chairs are recognized sportswear, environmen-
by the American College of Chiropractic Ortho- tally friendly materials,
pedists as a valid supplement to back-care therapies, fashion-forward, fitness
and are preferred and recommended by the World apparel, occupation and
Federation of Chiropractic and medical profession- school uniforms, and
als for the relief of muscular aches and pains. SPF-rated clothing.
Domestics are also
Little Giant Ladder Systems (expansion) greatly enhanced. Look
Special Events buyers also work to provide for alternative materials
opportunities for suppliers to expand their prod- and higher-end products
uct offerings from beyond the Special Event item such as microfiber bed-
and into different Costco departments or onto ding; organic bedding
Costco.com. made of cotton, bamboo or
Little Giant® Ladder Systems is a perfect soy; throws and pillows;
example. The company’s first association with and infant products.
IRIDIO PHOTOGRAPHY

Costco was in Special Events featuring their multi- Many new categories,
purpose articulated ladder. Member response was including pet supplies,
extremely positive to this space-saving superstar solar solutions, recharge-
and its ability to perform the jobs of numerous able LED lighting products,
ladders that would cost nearly $800. Now other medical scooters, non-
Little Giant Ladder Systems products, such as the
spring mattresses, outdoor
The team looks at five different ways to catego- compact MegaLite, are available in many Costco
gazebos, scrapbooks and
rize event candidates: treasures, local success stories, hardware aisles and on Costco.com.
supplies, and more, are
personalized service, expanding product lines to
under consideration.
other Costco departments and brand recognition. Vita-Mix (brand recognition)
To stay current, check
Here are just a few examples. Made-in-America Vita-Mix®, a pioneer and
leader in quality blending equipment, is a natural out the monthly Special
Jewelry to Your Doorstep (treasures) for the Special Events program. Events calendar in each
Unique treasures at exceptional savings, such as Member excitement is palpable at Vita-Mix issue of The Connection
those from Jewelry to Your Doorstep, are a corner- 5200 warehouse demonstrations, in which one (caveat: This list is not
stone of the program. machine performs more than 50 culinary jobs complete—events often
This company puts on quite the warehouse with no extra attachments. I recently watched a change between planning
jewelry fashion show. Happy repeat customers line large gathering of members ooh and ah as healthy and publication), visit
up early. Tables display gorgeous necklaces, ear- smoothies and made-from-scratch hot soups Costco.com and click “In
rings, bracelets and more. Many of the pieces are using Costco produce were “Vita-Mixed” in min- The Warehouse,” read the
made of sterling silver and beautiful natural stones utes and then presented for sampling. listings outside the ware-
in styles ranging from classic to cutting edge and Always remember: Products featured at house entrance … and
are personally designed by the company’s owner. Special Events are available only for the length of walk each and every ware-
Savings are as much as 30 percent over similar time the show runs in each warehouse. If you house aisle. C
pieces offered by national retailers. snooze you lose. C
MARCH 2009 The Costco Connection 59

USp58_59_BuySmart.indd 59 2/9/09 3:40:16 PM

 inside
costco
ts
roduc
p
g new soon
itin ing
Exc arriv
A

ostco
at C
A. Rattan-Style Deck Box
This extra-large rattan-style storage box is
made from an all-weather resin that will not
dent, rot or peel from weather wear. When
closed, the lid can comfortably seat two
adults. Dimensions: 52.5" L x 26" D x 25.6" H.
C
Item #337952. Warehouse only.

B. Casio EX-Z150 Digital Camera This

slim, stylish camera features 8.1 megapixels,
4x optical zoom, a 3-inch LCD display, a
one-touch movie record button, YouTube
capture mode and built-in CCD-Shift image
stabilization. Item #384982. Warehouse only.

C. Cosco Three-in-One Hand Truck

This lightweight commercial-grade aluminum
hand truck converts easily, with one hand:
No pins or tools are required to convert B
it from a two-wheel hand truck to a four-
wheel hand truck to an assisted hand truck.
Item #327373. Warehouse only.

Roll away with savings

IF YOU ARE A mobile professional retractable 41-inch telescopic handle,
D
who travels once a week, once a stylish recessed chrome ball-bearing
month or once a year, the Siamod wheels and a protective weather-
USA Carugetto Wheeled Laptop proof cover.
Case, an Innovations 2009 Design “The savings are huge,” says
and Engineering Award honoree buyer Derek Berndt. “This is an
for leather laptop cases, has incredible value for our members—
you covered. almost 50 percent compared to other
With its patented detachable high-quality bags that retail for $400
wheel and handle system, and up.” Item #380830.
the Carugetto makes Costco.com only.
traveling a breeze. You
can roll it, carry it or slide
it onto the back of your
luggage handle with
a quick, easy Smart
Attachment strap.
Features include the E
patented two-in-one
detachable handle system,
a quickly accessible front
pocket, two main compart-
ments, shoulder strap,

60 The Costco Connection MARCH 2009

USp60_61_WhatsNew.indd 60 2/9/09 3:44:46 PM


A real catch
THERE’S A TREND in the canned-tuna business. Manufac-
turers are replacing the standard 6-ounce cans with 5-ounce
cans. For consumers, it means less food for the same price.
Costco is going in the opposite direction with its Kirkland
Signature™ Solid White Albacore Tuna. It comes in 7-ounce
cans, at a great price. “We are bucking the tuna-industry
trend,” says Jay Tilley, a Costco buyer. “We feel we are
offering a great value for our members with our tuna.”
In terms of quality, only the best cuts are used in
Kirkland Signature tuna. Watch for all tuna arriving
F Item #366715. Warehouse only.
at Costco in the larger size in the coming
weeks. Try some on a sandwich or in a
salad today. Warehouse only.
Item #335238
G
Daizhon,
son of NiShawn,
Home Office
H I
USp60_61_WhatsNew.indd 61
D. Olay Ultra Moisture Body Wash 3-Pack
Complete with vitamins to nourish skin
completely, the soap-free formula cleans skin
gently and rinses clean to keep in moisture
without leaving a heavy residue. Item #368910.
Warehouse only.
E. Circular Glass Hurricane Featuring a
rustic finish, this five-cup hurricane lamp holds
3-inch pillar candles to complement any home
or patio décor. Candles not included.
Item #329044. Warehouse only.
F. Bissell Lift-Off Revolution Pet Vacuum
This bagless upright vacuum with detachable
canister features 12 amps of power and Hepa
filtration for thorough cleaning of pet hair from
carpet or bare floors with the Pet Turbo brush.
G. Neutrogena Wave Power Cleanser This
battery-operated power cleanser uses gentle
vibrations to help open pores, allowing the cool
foam cleanser to clean 10 times deeper than
traditional cleansers to remove dirt, oil and
makeup. Includes a bonus 30 refill pads and 14
exfoliating pads. Item #373587.
Warehouse only.
H. Unionbay Boys’ Hybrid Shorts The
ultimate dual-purpose shorts to take you from
the street to the beach. The shorts, available in
both chino and cargo styles, feature durable,
quick-drying microfiber fabric. Sizes: 5–16.
Item #334401. Warehouse only.
I. Hartstrings Girls’ Dresses Choose from
several dress styles. All dresses are constructed
from 100% cotton. Different styles feature
different appliqués, details and embroideries.
Sizes: 2T–8. Item #324795 Warehouse only.
J. Banana Boat Baby pack, Kids Pack,
Sport Continuous UltraMist Sunscreen
Pack The Banana Boat sunscreen packs offer
full sunshine protection for everyone in your
family. All packs feature two 8-ounce cans of
SPF 50 UltraMist Sunblock with twist-and-lock
tops and an SPF 50 Sunscreen Stick ideal for
sun-sensitive areas on the face. Item #348988
(Baby/Kids), #348993 (Sport). Warehouse only.
MARCH 2009 The Costco Connection 61
2/9/09 3:45:08 PM
 specialty

Costco.com Kiosk
Business Delivery

Print & Copy Ctr.

inside services

Auto Program
1–Hour Photo

Hearing Aids

Service Deli
costco

Gas Station
offered at your local

Optical
Costco warehouse
New and exciting products

special events available at warehouses for

a limited time only

Dates and events are subject to change. Special Events for other regions may
ALASKA


!NCHORAGE
!NCHORAGE))
Juneau
s s s
s s s
s s s s
s s s s

be found on Costco.com; type “special events” into the search box. IDAHO
"OISE s s s s s s s
#OEURD!LENE s s s s s s
Click here for a list of special events by region. .AMPA s s s s s s s
0OCATELLO s s s s s s
Kirkland
IDAHO UTAH Mar 20–29 Pianos
4WIN&ALLS s s s s s s
Boise Lehi Mar 27–Apr 7 Collegiate MONTANA
Mar 6–15 Yamaha pianos Mar 13–22 Little Giant ladders "ILLINGS s s s s s s
apparel
Mar 13–29 Oak and cherry Mar 20–29 Pothia comfort "OZEMAN s s s s s s
Lacey (ELENA s s s s s s s
furniture footwear
Mar 13–22 Human Touch +ALISPELL s s s s s s
Mar 27–Apr 5 Pothia comfort Murray massage chairs -ISSOULA s s s s s
footwear Mar 20–29 Women’s apparel Mar 20–29 Women’s apparel
Coeur d’Alene Ogden OREGON
Puyallup !LBANY s s s s s s s
Mar 13–22 Rustic log furniture Mar 5–14 Food rotation Mar 6–15 Women’s apparel !LOHA s s s s s
Mar 20–29 Women’s apparel systems Mar 20–29 Handmade Polish "END s s s s s
Nampa Salt Lake City pottery #LACKAMAS s s s s s
Mar 13–22 Pothia comfort Mar 13–22 Little Giant ladders Mar 27–Apr 5 Human Touch
footwear %UGENE s s s s s s s
Mar 19–28 Food rotation massage chairs
Mar 20–29 Women’s apparel (ILLSBORO s s s s s s s
systems Seattle -EDFORD s s s s s s
Pocatello Mar 23–Apr 5 Women’s Mar 13–22 Handmade Polish 0ORTLAND s s s s s s s
Mar 2–15 Women’s apparel apparel pottery 3ALEM s s s s s s
Twin Falls West Bountiful Mar 13–22 Pothia comfort 4IGARD s s s s s
Mar 6–15 Custom log furniture Mar 6–15 Pothia comfort footwear 7ARRENTON s s
footwear Mar 23–Apr 5 Women’s 7ILSONVILLE s s s s s s s
MONTANA Mar 6–15 Roma Designs apparel
UTAH
Billings sterling silver and gemstone Silverdale ,EHI s s s s s s
Mar 23–Apr 5 Women’s jewelry Mar 13–22 Human Touch -URRAY s s s s s s
apparel Mar 20–29 Little Giant ladders massage chairs /GDEN s s s s s s
Bozeman West Valley Spokane /REM s s s s s s
Mar 6–15 Custom log furniture Mar 6–15 Little Giant ladders Mar 13–22 Pianos 3T'EORGE s s s s s s
Mar 12–22 Assorted art
Tacoma 3ALT,AKE#ITY s s s s s s
OREGON Mar 20–29 Women’s apparel
Mar 19–30 Collegiate apparel 3ANDY s s s s s s
Mar 20–29 Kazia Digo crystal
Albany
Mar 6–15 Assorted art
WASHINGTON and gemstone jewelry


7EST"OUNTIFUL
7EST6ALLEY
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s s
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s
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Mar 23–Apr 5 Women’s Burlington Tukwila WASHINGTON
apparel Mar 23–Apr 5 Women’s Mar 6–15 Pothia comfort !URORA6ILLAGE s s s s s s s s
apparel footwear "ELLINGHAM s s s s s s
Aloha
Mar 12–22 Amanda apparel Costco Home (Kirkland) Mar 20–29 Lucky Clover "URLINGTON s s s s s s s
Mar 19–30 Collegiate apparel March 3–26 Bedroom, dining Murano glass jewelry #LARKSTON s s s s s s
Mar 20–29 Human Touch room, living room and office Mar 23–Apr 5 Women’s #OSTCO(OME+IRKLAND s s
massage chairs wood furniture apparel #OVINGTON s s s s s s
Mar 5–31 Rattan, woven and Tumwater %AST7ENATCHEE s s s s s s
Bend wood furniture and accessories
Mar 6–15 Kazia Digo crystal Mar 6–15 Women’s apparel %VERETT s s s s s s s
Mar 20–Apr 30 Custom and Mar 27–Apr 5 Handmade &EDERAL7AY s s s s s s s
and gemstone jewelry upholstered furniture made in
Mar 6–15 Pothia comfort Polish pottery &IFE"USINESS#ENTER s s s
the USA from Kit Cat Designs
footwear Union Gap 'IG(ARBOR s s s s s s s
Covington Mar 13–22 Rustic log furniture )SSAQUAH s s s s s s s s
Clackamas Mar 20–29 Handmade Polish
Mar 13–29 Bentwood oak and Mar 19–29 Jewelry To Your +ENNEWICK s s s s s s
pottery Doorstep +IRKLAND s s s s s s s
cherry furniture
Mar 20–22 REC Solar electric Everett Vancouver ,ACEY s s s s s s
systems Mar 6–15 Kazia Digo crystal Mar 6–15 Handmade Polish ,YNNWOOD"USINESS#TR s s s s
Mar 27–Apr 5 Yamaha pianos and gemstone jewelry pottery -ARYSVILLE s s s s s s s s
Mar 20–29 Pothia comfort Mar 16–29 Assorted art 0UYALLUP s s s s s s s
Eugene footwear
Mar 20–29 Kazia Digo crystal Woodinville 3EATTLE s s s s s s s s
Mar 27–Apr 5 Hand-knotted 3EQUIM s s s s s s
and gemstone jewelry Mar 20–31 Collegiate apparel
and handcrafted rugs 3ILVERDALE s s s s s s s
Mar 27–Apr 7 Collegiate
apparel Federal Way 3POKANE s s s s s s
Mar 6–15 Lucky Clover Murano .3POKANE s s s s s s
Hillsboro glass jewelry 4ACOMA s s s s s s s
Mar 13–22 Solid wood Mar 13–24 Collegiate warehouse hours 4UKWILA s s s s s s s s
bedroom furniture sportswear Monday–Friday 10am–8:30pm
Mar 23–Apr 5 Women’s 4UMWATER s s s s s s s
Saturday 9:30am–6pm
apparel Gig Harbor Sunday 10am–6pm 5NION'AP s s s s s s
Mar 6–22 Bentwood oak and Costco.com open 24 hours 6ANCOUVER s s s s s s
Salem cherry furniture a day, 7 days a week 7OODINVILLE s s s s s s s s
Mar 20–31 Collegiate apparel Mar 27–Apr 5 Handmade
Tigard Services at all locations*
Polish pottery Additional services
Mar 26–Apr 5 Amanda apparel ATM, Bakery, Deli/Produce, Executive Membership,
Issaquah Costco Auto Program. Food Court or Hot Dog Cart, Fresh Meat, Pharmacy†,
Mar 26–Apr 6 Collegiate Mar 13–22 Hand-knotted and 1–800–800–9288; Special Order Kiosk and Tire Center
apparel www.costcoauto.com Costco Travel.†† 1–877–849–2730
handcrafted rugs Fife and Lynnwood, WA,
Wilsonville Costco Services. A suite of discount business and
Mar 26–Apr 6 Collegiate Business Centers, Print & Copy consumer services.†† 1–800–220–6000
Mar 13–24 Collegiate apparel apparel Center. Delivery to businesses, *Except Costco Home, Fife and Lynnwood Business Centers
Mar 20–29 Pianos Kennewick more business products.†† †Prescriptions available through Costco.com in Juneau, Kalispell
Open to all Costco members. and Warrenton
Mar 5–15 Jewelry To Your 1–800–788–9968 ††Also available at Costco.com
NW

Doorstep
62 The Costco Connection MARCH 2009
 MEMBER SERVICES
Update
To learn more about our complete suite of member services,
click on the “Services” link at Costco.com or call 1-800-220-6000.
Lord of the Dance
New discount-ticket
platform added to
Event Tickets program
IN CONTINUING THE expansion of the
Costco Event Tickets service, Costco has entered
into an agreement with Tix Corporation, a
company that pioneered the concept of selling
last-minute Las Vegas show tickets at half price.
Costco members are able to purchase
reserved tickets online for Broadway the-
aters, Madison Square Garden, the NBA,
NASCAR and many touring Broadway and
Las Vegas shows, such as Mamma Mia! and
Wicked, through more than 70 different pro-
duction companies.
This new agreement with Costco will
capitalize on Tix’s expertise and success in
the discount-ticket arena by expanding its
services throughout the United States to offer
members advance and last-minute discount
tickets for up to 50 percent off face value. In
addition to selling more than 1 million tick-
ets for Las Vegas shows in 2008, Tix also sold
All services are provided by third parties, may not be available in all areas and are subject to change without notice. Some restrictions apply. See “Services” at Costco.com for applicable terms and conditions.
USp63_Update_R1.indd 63
Current news for Costco members
COURTESY OF AEG LIVE
Tickets for the King Tut exhibit tour in
Georgia and Texas are currently on sale.
while quantities last. All events are listed by
event name and city.
A new Costco Event Tickets Web site fea-
PRODUCTION OF LORD OF THE DANCE
ture will allow members to register for event
preferences and how they want to be notified
(by e-mail or text message) when tickets are
available in their area. For members traveling
to Las Vegas, a “last-minute” discount coupon
can be printed, redeemable at any of the six
Tix4Tonight Las Vegas kiosks.
To preview or purchase an event, go to
Costco.com, click on “Services,” then click on
“Event Tickets” in the center column. Select an
event to preview, and, when ready, enter your
Costco membership number and follow the
instructions to purchase.
To register for event preferences, click on
the “All Categories” tab at the top of the page,
enter your membership number, and complete
more than 250,000 discount dinner reserva- and then submit the form.
tions for 30 Las Vegas–area restaurants. To print “last-minute” discount coupons
for Las Vegas, click on any of the categories at
Examples of new shows the top of the Event Tickets page. C
The goal is to increase event offerings on
Costco’s expanded Web site as quickly as pos-
Penn & Teller
sible, keeping in mind the requests made by
members during the “preference” registration.
Examples of shows that may be covered in
this program include Cirque du Soleil, Penn
& Teller, David Copperfield, Blue Man Group,
Lord of the Dance, Bob the Builder, King Tut
exhibit tours and many other shows. Planned
for fall 2009 is the New York–Broadway debut
COURTESY OF PENN & TELLER
of 101 Dalmatians.
How it works
Event tickets sold on the Costco Event
Tickets Web site are for a limited period of time
and are based on seats and discounts available
MARCH 2009 The Costco Connection 63
2/12/09 3:15:26 PM
 MEMBERconnection
Ginny Turner
(left) and
An Edibles Incredible!
friend and
cake concoction.
co-participant
Jim Lawrence
chair did wrong with the food,”
recalls Hanna. A friendship formed.
After bringing homemade fudge
(Furman) and toffee (Hanna) to a
weekend retreat, and garnering rave
reviews from friends, they decided
The “maybe we should do something.”

taste of
First, the friendship turned to mar-
riage. Then they cooked up a business
called Edibles Incredible! Desserts,
found a corporate client in

love PHOTOS: EDIBLES INCREDIBLE! DESSERTS

Dean & DeLuca, then
opened a kiosk at a mall.

GARY BARON
“It was down the esca-
lator from Godiva,” says Record–setting
TAKE TWO
divorced people.
Mix them in a sin-
gles group. Throw
in a mutual love for
Furman, “so we had to get
their permission. Their
reaction was ‘Homemade
fudge and toffee compete
with Godiva? Who cares?
grandma
baked goods, candy Let them in.’ ”
and fun and you’re Alan Furman and Robyn Hanna The kiosk was a suc-
in for a treat. cess, much to Godiva’s
Those were the ingredients for a new chagrin. They now have three locations
marriage, and a new business, for in Virginia—Sterling, Reston and
Sterling, Virginia, Costco members Alan Brambleton—as well as an Internet
Furman and Robyn Hanna. At a group store, www.ediblesincredible.com, and
event, Furman asked Hanna—then the 28 employees.
group’s social chair—to dance. For the Hanna-Furmans, life is
“He told me all the things the last sweet!—Steve Fisher
AS ANYONE WHO has entered a marathon

Preserving the past competition can attest, it is an extreme test

JOHN HALDANE is keeping the past
alive. Haldane, a Costco member and
retired computer specialist, began
researching his family genealogy in 1975.
In 1998, he came across some faded pho-
tographs of his great-great-great-grandfa-
ther, a Union soldier in the Civil War.
Haldane’s son, a talented graphic art- working to bring the past into the
ist, showed him how to restore the pho-
tos using computer
software. Haldane
of character. Many who try take pride in the
accomplishment of completing the route and
Haldane founded a photo restoration ser- never try again. For Hillsboro, Oregon, Costco
vice called Grand Memories (www.grand member Ginny Turner, once was not enough.
memories.com) in Mesa, Arizona. In the 113 days from November 5, 2006, to February
Haldane uses digital imaging to 26, 2007, the 56-year-old grandmother of six earned a
repair damaged photos and improve any Guinness World Record for “the shortest overall time to
photographic image, even antiquated complete a marathon on each of the seven continents.”
daguerreotypes. Grand Memories is Turner had been a marathoner, but knee surgery put
a crimp in her running. She adapted to walking mara-
future.—James Podolny thons and, after picking up a copy of Guinness World
Records, found a new goal. As Turner recalls, “I thought,
‘Wouldn’t that be cool if my grandchildren could say,
PHOTO COURTESY JOHN HALDANE

restored the tarnished ‘My grandma has a world record.’ ”

images to their original Including the world-record events, Turner has been
condition within a week. in 123 marathons in 50 states and seven continents,
“I showed them to including Antarctica three times and the North Pole.
people at work, and they (She holds a second record for including the North Pole,
all asked me to restore for which Guinness created a new category.)
their old family photos,” Her avocation doesn’t come cheap. Turner says,
Haldane says. “I take my recreational support very seriously, and
Encouraged by the that’s where I choose to spend my entertainment
positive response, John Haldane’s photo restorations restore history. money.” Asked if she has ever tallied up the amount
she has spent on marathoning, Turner
says, “I would be afraid to.”
We want to hear from you She is putting together a book pro-
IF YOU HAVE a note, photo or story to share (it should be about Costco posal and mulling her next conquests.
or Costco members in some way), you can send it to “The Member If you know a Costco member who
Connection,” The Costco Connection, P.O. Box 34088, Seattle, WA 98124- holds a Guinness record, contact The
1088, or e-mail to connection@costco.com with “The Member Connection” Costco Connection (see box left).
in the subject line. Submissions cannot be acknowledged or returned. Guinness World Records 2009 is
available on Costco.com.—SF
64 The Costco Connection MARCH 2009

USp64_MemberConnection_R1.indd 64 2/12/09 11:36:17 AM

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WAREHOUSE/COSTCO.COM

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USpBC_ads.indd 1 2/6/09 11:06:07 AM