(August 2012)

Master of Business Administration - Semester 3 MA 0039: RETAIL BANKING (4 credits)

(Book ID: B 1619)

ASSIGNMENT- Set 1 Marks 60

Note: Each Question carries 10 marks. Answer all the questions.

1. Write a note on the following: a. Guarantee b. indemnity 2. Write a note on the challenges faced by the retail banking industry. 3. Describe the importance of cash operations in banks. 4. Write a short note on promissory note and bill of exchange 5. Write about credit transactions of a bank. 6. Explain about payment systems in banks.

(August 2012)

Master of Business Administration - Semester 3 MA 0039: RETAIL BANKING (4 credits)

(Book ID: B 1619)

ASSIGNMENT- Set 2
Marks 60 Note: Each Question carries 10 marks 1. Write a short note on on the following: a. Internet banking and b. ATM. 2. What are the benefits of nomination to a depositor? 3. What is the relationship between the customer and the banker? 4. Write about 4 Ps of marketing mix. 5. Discuss reimbursement of inter bank settlement. 6. Why is there a need for KYC and AML?