.

Context, Continuity and Change

why is managing people so hard and why do people dislike management so much ?

 When Government has the right people, and the right system, and the right intentions, many good things are possible. The trick is knowing which ones they are. Alan Ehrenhalt

Game of paradoxes
Good people
Good systems Good intentions

Work Force Challenges

Changing workforce Declining confidence in government Declining budgets Contract or alternative work arrangements Downsizing and upsizing Demands for productivity Emerging virtual workplace and virtual government Reforming and reengineering initiatives Centralization and Decentralization of human resource activities Increased Managerial flexibility

Human Resource Management Principles

Many roles of public service
Values that matter Understanding the rationale for a personnel system

Alternatives to civil service

Rule of law Performance Public accountability and access Transparency Human resource management leadership

Values
Organizational values define the acceptable standards which govern the behavior of individuals within the organization. Without such values, individuals will pursue behaviors that are in line with their own individual value systems, which may lead to behaviors that the organization doesn't wish to encourage.

Examples of Modern HRM values:

Valuing employee talents Encouraging professional growth Promoting fairness Increasing efficiency Developing teamwork Demonstrating concern for others Fostering openness Maintaining ethical principles Ensuring high-quality service Meeting customer needs Providing productive work environments

Levels of Value consciousness

Unconsciousness
Elementary

consciousness Advanced consciousness

Ethics
Ethic involves behavior that is concerned with doing the right thing or acting on the right values.

Management
Ethics in management can be further considered by focusing on two key subsystems: a) selection, socialization, performance b) Appraisal, reward, recognition