Introduction

Launched in 2012 Online retailing company Brings the two parties together Interaction Fixed price selling, auctioning Reliability- consumer feedback and ratings

Delivery of Products by Suppliers

No warehouses or in store inventory Service Level Agreement- stock Suppliers maintain Stock Keeping Unit Deliver goods on time Blue X Service Own Service

Payment to Suppliers
Blue X Service- 1 month 15% commission deducted Listing items- no charges Own Service- 15 days

Warranty
Products- mobile phones Suppliers Complaint- contact suppliers Repair, change

Communication with Suppliers

E-business- suppliers backbone E-mails, Telephone Meetings Good Relationships Major suppliers- Tech city, Mobile plus

Service Level Agreements

Different Time of Payment Mode of payment

Evaluation of Suppliers
The Quality of Product The Quality of Service Time on delivery Feedback from the customer Feedback- Customer service department