Cover Letters

Cover Letters: Topics, Sample Letters,
Professional Advice, and Action Verbs
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Table of Contents Respond to a request for your resume ............................................................................... 3 Respond to a job advertisement and request an interview ............................................... 11 Use networking in a job search............................................................................................ 22 Write a letter in a job search................................................................................................. 30 Write a cover letter to introduce a resume .......................................................................... 37 Article: How to write a cover letter: Selling the greatest product in the world--YOU! .. 44 Action Verbs .......................................................................................................................... 46 WriteExpress License Agreement........................................................................................ 49
Copyright 1996-2003 WriteExpress Corporation. All Rights Reserved.
R ESPON D T O A REQUEST FO R Y OUR RE SUME

T IPS
When someone solicits a resume from you, provide the specific information that was requested. Discuss your qualifications in the order of their importance for the job requirements.
S AMPLE L ETTER 1
In response to your request for additional information, I have completed the personal information form you sent and have enclosed a copy of my resume. I have been Dr. John Does executive medical secretary for the past two years. My responsibilities include transcribing medical records, billing insurance, making appointments, greeting patients, scheduling hospital tests, and handling correspondence. I graduated from Doe Business College in 1994 in the top 10 percent of my class and received "excellent" ratings in typing, office machines, dictation, and use of several word processing programs. I have also taken classes in technical writing and office management. I enjoy our community's sports programs and currently coach a woman's basketball team. I look forward to meeting with you in person to discuss my qualifications.
S AMPLE L ETTER 2
Thank you for informing me of your plans to develop new software and for inviting me to submit my resume. Since I have had five years experience as an editor and a documentation manager for Doe Corporation, I believe that, given the opportunity, I could competently handle the development of documentation for your new product. I have enclosed my resume for your information. Although my academic major was in another area, my professional work experience has been in software documentation. I appreciate your consideration and look forward to meeting with you in person to discuss my qualifications.
S AMPLE L ETTER 3
I enjoyed talking with you at the Doe's dinner party last Thursday. I hadn't considered using my language skills by working for the Foreign Service, but now the idea intrigues me. At your request, I am sending a copy of my resume and references. For the past three years I have spent most of my time in Indonesia working on an oil drilling project. Before that I worked in Tokyo as a real estate agent, translator, and ESL teacher. My experiences have given me fluency in several languages. I have also acted as an unofficial representative of the United States when dealing with local businesses and political leaders. At Doe University, I studied linguistics and international business, intending to work in a multinational corporation after graduation. The idea of serving my country overseas holds much greater appeal for me now. I look forward to meeting with you once you have had a chance to review my qualifications.
S AMPLE L ETTER 4
I sincerely enjoyed your presentation and our conversation afterward at the annual Database Convention in San Juan. As you requested, I have enclosed my resume for your review. I am looking for a new position that will challenge my programming abilities. I have significant programming experience, including work on two of the four major word processing programs, a spreadsheet program, and an interactive database management program. I am fluent in UNIX, Windows, C, and C++ programming. I received my bachelor's degree from Springfield State University where I won the "Programming Innovator of the Year" award. I graduated in the top 10 percent of my class. I have been active in Springfield community affairs ever since graduation, including serving on the Chamber of Commerce board and the Organizing Committee for the annual "Innovator's Festival." I am happy that you wish to review my resume and look forward to an opportunity to sit down with you and discuss how my skills would benefit the Doe Development Corporation.
S TEP 1
1. Refer to the request and express appreciation. Identify the position by job title and briefly define your major qualifications.
S ENTENC ES :
In response to our phone conversation of May 10, I have enclosed my resume and references as you
requested. I feel I possess all the qualifications for the Secretary/Receptionist position, including knowledge of the latest version of Doe Way, bookkeeping, accounting, and customer relations skills.
I enjoyed your presentation at the professional meeting in Springfield last Wednesday and appreciate your
interest in my work. As you requested, I have enclosed a copy of my resume. You may recall that I feel limited in my current position and am looking for new challenges in the field of bridge design and highway engineering.
In response to your request for additional information, I have completed the personnel form you sent and
have enclosed a copy of my resume.
Although I said on the phone that I am not dissatisfied with my current position, I have decided to follow
your suggestion and consider other possibilities. Enclosed is a copy of my resume outlining my major qualifications and detailing my experience.
As you requested, I have enclosed a copy of my resume detailing my experience and qualifications as a
business manager.
I received your recruiting letter and have enclosed the information you requested. Although I had never
considered a career in the Federal Bureau of Investigation, the information you sent introduced me to a new range of job possibilities in mathematics. I believe I have the skills you are seeking.
P HRASE S :
1. am submitting my resume
2. 3. 4. 5. 6. 7. 8. 9. 10. 11. 12. 13. 14. 15. 16. 17. 18. 19. 20. 21. 22. 23. 24. 25. 26. 27. 28. 29. 30.
am looking for new challenges am excited about the possibility of appears to be an opportune time to appreciate your interest in appreciate your invitation to as well as the references you asked for as you requested background is in believe I have a great deal to offer describing my experience my experience has been excellent preparation for for inviting me to for asking me to for thinking of me in connection with have enclosed my resume have enclosed a copy for your review have the skills to have completed the forms in response to your request in my current position in the field of my skills include my extensive background in outlining my major qualifications thank you for to send you my resume that you requested would be happy to consider your request for additional information
S TEP 2
2. Expand on your most important work experience by providing specific details, cases, and examples. If you are qualified for the position only by your education and have no real job experience, you may want to omit this section.
S ENTENC ES :
Accounting/Financial
My energy, experience, and skills are focused in one direction: maintaining my company's financial records in impeccable condition.
I was instrumental in introducing computerized methods into the accounting process at Doe Corporation at
a time when computers were still innovative and considered the objects of much skepticism. Since then, I have continually worked to keep the equipment here up-to-date and operated by competent people.
The result of this strict attention to detail and technology has been an accounting system above reproach,
as proven through several IRS audits.
I have experience in several areas of international banking. Administrative/ Office Support

Because of my broad secretarial background in various settings, I feel I would be an asset to your company. I have spent five years working in several different departments at First National Bank of Doe. Skills I
developed there enabled me to progress from bookkeeper to Trust Operations Secretary for the Executive Vice President of the bank.
I have been Dr. John Does executive medical secretary for the past two years. My responsibilities include
transcribing medical records, billing insurance, making appointments, greeting patients, scheduling hospital tests, and handling correspondence.
Computer
My experience with software includes working with presentation-oriented programs, word processors, star maps, animated and audio-oriented encyclopedias, automatic checkbooks, graphics programs, as well as various other types of programs. I hope to be closely involved in building software that will be user-friendly, inviting, and exciting to use.
Construction Management
Because of my experience in the construction industry, I have total confidence in my ability to perform the job responsibilities outlined in your recruiting letter.
Engineering
You requested more information about my experience in California. I was on-site engineer on six highway bridges while working for the Doe Company and supervised the seismic retrofitting project on the San Francisco Bay Bridge following the 1989 earthquake. All of this work required adherence to state specifications and close cooperation with state engineers and inspectors.
Hotel/Restaurant Management
I have managed large catering operations for the last 15 years, providing food service for different groups and tastes, including construction crews, movie extras, weddings, and corporate groups. I have the knowledge, skills, and experience necessary to provide high quality service on time and within budget.
Operations Management
During the 15 years I worked for Doe Corporation, I was instrumental in doubling the size of the company and radically increasing its market share.
As Vice President of Doe Corporation for the last seven years, I overhauled the inventory system for greater
efficiency, eliminated production waste, and negotiated an equitable contract with the machinists union.
I have significant experience in general management and finance involving start-ups and turnarounds. As I indicated on the phone, I am looking for a position in upper management where my experience and
management abilities will be used to good advantage.
Sales
My experience in both pharmaceutical and electronic equipment sales is extensive. While working for Doe Technology, my territory covered the entire West Coast. I am currently supervising the work of 25 salespeople in the Midwest Division.
P HRASE S :
1. 2. 3. 4. 5. 6. ability to perform at am responsible for am currently supervising the work of am expert in among other things, this work involved as a result of my experience in
7. 8. 9. 10. 11. 12. 13. 14. 15. 16. 17. 18. 19. 20. 21. 22. 23. 24. 25.
energy, experience, and skills are focused on extensive experience in for the last three years have had considerable experience with have confidence in my ability to have the knowledge, skills, and experience necessary to have developed skills in have a broad background in have continually pressed for have continually worked toward in several different areas introduced improved methods of provided high quality service responsibilities have included spent five years working as a was instrumental in work experience includes would be an asset to would like to be closely involved in
S TEP 3
3. Explain how your formal education, training, or experience has prepared you for the position. Discuss such things as significant courses, seminars, professors, projects, presentations, and papers.
S ENTENC ES :
Accounting
In a few more weeks I will be completing my degree in accounting at Doe State University. In addition to the standard accounting course, I studied Spanish. I am fluent in the language and fully prepared to work with your Spanish-speaking clients.
Administrative Support
I am a recent graduate of the Secretarial Science program at Springfield Community College where I took courses in typing, dictation, office machines, technical writing, and office management.
Computer
I plan to graduate with a Bachelor of Science degree in Computer Science in December of this year. I have experience in UNIX, Windows, Pascal, C, and C++ programming.
I am currently studying Computer Science at Doe University where I have learned C programming language
and used the UNIX operating system. Projects I have written using C include a 32-bit operating system, data base, graphics system, data management system, and many other programs. Most of these projects were written under the UNIX operating system. I am also self-taught in programming the Windows operating system.
I took a degree in Construction Management from Springfield State University five years ago. I have frequently found myself ahead of peers, who did not seek degrees, especially when it came to understanding and using the new industry technology.
Engineering
My degree in Mechanical Engineering from Doe University has thoroughly prepared me for the kind of
communications work you described in your advertisement. I took several courses in communication systems and participated in the design of a new system during my internship with NASA.
My degree from Doe University is designed to provide a leading-edge background in Engineering. I have
studied instrumentation and systems for reducing noise and component vibration. I have also designed and built both high and low pass filters and have hands-on experience with accelerometers.
I received my degree in Restaurant and Hotel Management at Doe University in 1988, obtaining a thorough grounding in the industry from one of the best programs in the country.
Legal
I took my law degree at Doe University, graduating in the top 25 percent of my class. My area of expertise, by training and from work experience, is in riparian rights.
I feel that my Doe University BSME and MBA degrees make me a strong candidate for a variety of operations management positions.
I will complete my MBA at Springfield State University in a few more weeks. Research Science
I am a senior at Doe State University, where I maintain a 3.7 GPA. I will graduate with a bachelor's degree in Human biology and a minor in Microbiology in April. Much of my experience in genetic research comes from working with DNA cloning and DNA restriction digest cutting and analysis. My goal is to become a research scientist.
Sales
I have prepared for a position in medical sales by completing an undergraduate degree in biology at Doe State College, with a minor in Communications.
P HRASE S :
1. 2. 3. 4. 5. 6. 7. 8. 9. 10. 11. 12. 13. 14. 15. 16. 17. 18. 19. 20. 21. a bachelor's degree in am fluent in am fully prepared to work with am a recent graduate of currently studying at expect to receive my degree within have had experience in have prepared myself to have the ability to have designed and built have hands-on experience with have become proficient at have received training in have worked with in the top 10 percent of my class maintained a GPA of one of the finest programs in the country participated in the plan to graduate with projects I have written include received a thorough grounding in
22. 23. 24. 25. 26. 27.
received a degree in taught myself how to took part in the took courses in understand the use of will be completing my degree in
S TEP 4
4. Discuss other relevant information.
S ENTENC ES :
Along with my experience in the field, I am also active in the community. I feel that people involved in real
estate should be informed about local issues and be sensitive to community feelings.
if you are interested in my qualifications, I will gladly provide references. I am willing to both relocate and travel, according to the companys needs. Much of my employment has been overseas. I will be happy to provide references at your request. I am interested in a position that offers long-term stability in one area.
P HRASE S :
1. 2. 3. 4. 5. 6. 7. 8. 9. 10. 11. 12. 13. 14. 15. 16. a great supporter of active in the community along with my experience am interested in a position that offers am willing to relocate am familiar with your company's enjoy participating in have an abiding interest in have worked as a volunteer for have followed the growth of your company is a longtime hobby of mine received an award for social and business contacts offer that offers long-term stability will travel as necessary will provide references
S TEP 5
5. Solicit an interview in your closing paragraph.
S ENTENC ES :
I appreciate your consideration of me for the Executive Secretary position. I look forward to an interview
with you to discuss my qualifications and your needs.
I look forward to meeting with you after you have had time to consider my resume. I am eager to discuss my qualifications with you in relation to the Research Associate position at Doe
Corporation. I will call your office to arrange an interview at your convenience.
I am interested in filling the Lab Technician position you advertised. I am sure that I can be an asset to your
organization. I will call next week in the hope of arranging a meeting so that we might discuss my qualifications.
I am certain that I could make a valuable contribution to your company, and I would like to set up a
meeting to discuss my qualifications in more detail.
I look forward to speaking with you directly about how my education and experience could meet your
companys needs.
P HRASE S :
1. 2. 3. 4. 5. 6. 7. 8. 9. 10. 11. 12. 13. 14. 15. 16. 17. 18. 19. 20. after you have had time to am sure that am interested in filling the am eager to at your convenience can offer your company can meet your needs can be an asset to discuss my qualifications with discuss the position with if you would like to if you are interested look forward to make a valuable contribution scheduling an interview with speaking with you directly to arrange a meeting would be happy to meet with you would like to meet with you would like to talk to you in person
10
R ESPON D T O A JOB A DVE RT I SE M E N T A N D R E QU E ST A N

INTE RV IE W
T IPS
Pay particular attention to information requested in the advertisement. Be sure to provide it in detail, drawing attention to your strengths.
S AMPLE L ETTER 1
I am responding to your advertisement in the Doe Post inviting applications for a position in chemical engineering. I am currently a research chemist for Johnson Chemical Corporation where I enjoy my work, but I would prefer participating in your research program on new plastics. I have worked on a number of projects dealing with different polymerization processes and am involved in researching aeronautical applications of polyethylene products. My interest in plastics began at Doe University, where I wrote my graduate thesis on early uses of polyethylene. I am enclosing my resume and look forward to an opportunity for a personal interview.
S AMPLE L ETTER 2
Last week I spoke with Jane Doe about the clinical director position at your facility. We both agreed that the job matches perfectly with my goals and qualifications. I spent six years as clinical coordinator in charge of two 26-bed units at the Springfield facility. In that position I developed two new programs that are now widely used in clinical treatment. My postgraduate fellowship in clinical research at Springfield University has prepared me to manage the experimental units at the main clinic. The attached resume will provide more details about my experience and education. I am eager to meet with you to discuss how my qualifications could meet your needs.
S AMPLE L ETTER 3
I am writing to you in response to your Internet advertisement requesting applicants for the position of Technical Writer in Springfield University's archaeology laboratory. I hold bachelor's degrees in archaeology and English and have three seasons' experience in excavation and lab work, including data entry, artifact cataloging, and preparations for the various methods of artifact dating. In addition, I wrote the chapter detailing survey methods for Dr. John Doe's "Final Report on the Centerville Field School Project." This work involved transcribing the field notes onto Laboratory of Anthropology forms, mapping and recording sites by section, township, and province, as well as creating a narrative description of the project's survey methods. The years spent in the English department have prepared me for the challenges of writing for a variety of readers, and much of my creative writing has been published. Also, under the guidance of Dr. Doe I have directed my efforts within archaeology toward writing. Archaeology needs writers to make it interesting, especially in this time of budget cuts and battles over land use.
11
I believe I would qualify as proficient in the use of most of the popular spreadsheet programs and other relevant computer applications. I have spent several months entering data and crunching numbers in the service of archaeology. Please see the attached resume for further details of my qualifications. I will gladly provide references at your request. I can be reached at 555-5555. I look forward to meeting you in person and discussing my suitability for this position.
S AMPLE L ETTER 4
I am applying for the teaching position you advertised in The Springfield Herald. As you will notice from my enclosed resume, I have several years experience as an English teacher and I recently earned my MA degree from Springfield University. During my graduate work I was particularly interested in adult education and did my thesis research in this area. During my years of teaching ESL part-time, I have developed instructional materials designed to teach English as a second language to adults. I have also developed exceptional communication, and problem-solving skills, as well as computer literacy and a short learning curve with excellent retention, I also have effective interpersonal skills that give me leadership abilities as well as enable me to work either independently or with a team. At this time I am seeking a full-time teaching position. I am confident that my qualifications and experience will benefit your organization and would appreciate the opportunity to schedule an interview with you at your convenience. I may be reached at 555- 5555. Enclosed is my current resume. Thank you for your consideration. I look forward to hearing from you soon.
S AMPLE L ETTER 5
In response to your advertisement in the Springfield Herald, I wish to apply for the post of Office Manager. Prior to the death of my husband last year, we ran a successful carpet cleaning business for 22 years. I ran the office, supervising two office workers and a cleaning staff of 12. Although my associate degree in accounting was acquired more than 20 years ago, I have built extensively on the skills I learned at school, including taking formal classes, several of them related to computer literacy. These are described in more detail in the attached resume. I can offer your company a strong work ethic, a wealth of experience, and a willingness to learn. I would be pleased to discuss the position and my qualifications further when you have had a chance to review my resume. You can reach me at 555-5555.
S TEP 1
1. Identify the newspaper, magazine, person, or other source from which you learned about the position. Specify what job you seek and briefly describe your major qualifications for the position.
S ENTENC ES :
I saw your classified advertisement in the Doe News regarding a position as a lab technician. I am confident
that I have the qualities and skills you specified.
Mr. Johnson, a business associate, told me about an opening in your company for a construction estimator.
I believe I have the education and work experience you are looking for.
12
A professor in the Communications Department at Doe State University told me that you are looking for a
Public Relations Director and suggested that I send you my resume.
I read your ad in the Springfield County Journal requesting a self-motivated programmer in C, UNIX, and
Windows.
I am submitting my resume in response to your recent advertisement in the Daily News for a civil engineer. I was pleased to see your recent ad in the Doe Street Journal for an account executive because your
specifications appear to perfectly match my qualifications and experience.
I am applying for the Research Technician position that you recently advertised in the Doe Post. I am
certain that I have the training and experience you are looking for.
P HRASE S :
1. 2. 3. 4. 5. 6. 7. 8. 9. 10. 11. 12. 13. 14. 15. 16. 17. 18. 19. 20. 21. 22. 23. 24. 25. 26. 27. 28. 29. perfectly match my qualifications according to the advertisement am submitting my resume am applying for am confident that am certain that an ideal candidate for the position of are compatible with as described in as indicated in your job description as advertised in believe I have the training believe that my qualifications caught my attention have the personal qualities and skills hope you will consider in response to your advertisement in answer to your advertisement is the position for which I have been trained looking for an opportunity to position sounds interesting and challenging position interests me because read your ad in regarding the position of the job I have been looking for the notice in last week's edition of the qualifications you are looking for that you advertised in your specifications appear to be
S TEP 2
2. Expand on your most important work experience by providing specific details, cases, and examples. If you are qualified for the position only by your education and have no real job experience, you may want to omit this section.
13
S ENTENC ES :
Administrative/Office Support
Because of my broad secretarial background in various settings, I feel I would be an asset to your company. I spent five years working in several different departments at First National Bank of Doe. Skills I developed there enabled me to progress from bookkeeper to Trust Operations Secretary for the Executive Vice President of the bank.
I have been Dr. John Does executive medical secretary for the past two years. My responsibilities include
transcribing medical records, billing insurance, making appointments, greeting patients, scheduling hospital tests, and handling correspondence.
During the past three years I have served as legal secretary for a large San Francisco law firm. I am fluent
in Spanish and am certified by the state as an interpreter.
Accounting/Financial
My energy, experience and skill are focused in one direction: maintaining my company's financial records in impeccable condition and above reproach.
I was instrumental in introducing computerized methods into the accounting process at Doe Corporation at
a time when computers were still innovative and regarded with much skepticism. Since then, I have continually worked to keep the equipment here up to date and operated by competent people.
As proven through several IRS audits, the result of this strict attention to detail and efficient use of
technology has been an accounting system above reproach.
I have experience in several areas of international banking. Computer

I have worked as a database programmer and a network supervisor in multi-user environments for the past two years. I have written a wide variety of database programs dealing with problems such as accounting, order entry, inventory tracking, marketing analysis and labeling. I am fluent in C, C++, Pascal, Magic PC, and have experience in the Windows environment. I have also been responsible for maintenance and repair of all of the company's computers.
Engineering
You requested more information about my experience in California. I was on-site engineer on six highway bridges while working for the Doe Company, and supervised the seismic retrofitting project on the San Francisco Bay Bridge following the 1989 earthquake. All of this work required adherence to state specifications and close cooperation with state engineers and inspectors.
I have managed large catering operations for the last 15 years, providing food service for different groups and tastes, including construction crews, movie extras, weddings and corporate groups. I have the knowledge, skills, and experience necessary to provide high quality service on time and within budget.
Manufacturing Operations Management

Research Science
I am well qualified for a position as a research technician because of my experience working with various
14
research projects. While pursuing my degree at Doe University, I performed many tasks dealing with plant breeding and genetics. I have experience in generating and maintaining tissue cultures, collecting data, maintaining experimental viability, and observing and evaluating results.
I am familiar with the general techniques required for molecular biological experimentation through my
research experience as a lab technician. In this setting I performed many general molecular manipulation procedures required in genetic research. I am proficient in DNA extraction, gene cloning, RAPD amplification, and restriction digest cutting and analysis.
Public Relations/Advertising
I have worked as a Public Relations Representative with several industries that have had public image problems, including nuclear power and industrial waste disposal. My public relations campaigns hav e demonstrably changed public opinion and perception.
Technical
I qualified as an aircraft maintenance technician through on-the-job training during my six years in the military as an avionics equipment repairman.
P HRASE S :
1. 2. 3. 4. 5. 6. 7. 8. 9. 10. 11. 12. 13. 14. 15. 16. 17. 18. 19. 20. 21. 22. 23. 24. 25. 26. 27. 28. 29. 30. 31. 32. a wide variety of ability to perform at am expert in am fluent in am qualified as a am responsible for am currently supervising the work of among other things, this work involved as a result of my experience in because of my broad background in certified by the state as enabled me to progress from energy, experience, and skills are focused on extensive experience in for the last three years have confidence in my ability to have the knowledge, skills, and experience necessary to have had considerable experience with have been working in the office of have continually pressed for have developed skills in have a broad background in in several different areas introduced improved methods of provided high quality service responsibilities have included skills I have developed there include spent five years working as a that enable me to this position involved was instrumental in work experience includes
15
33. 34. 35. 36.
worked in several different departments at worked in close cooperation with would like to be closely involved in would be an asset to
S TEP 3
3. Explain how your education has prepared you for the position by discussing such things as significant courses, seminars, professors, presentations, projects, etc.
S ENTENC ES :
Accounting
In a few more weeks, I will complete my accounting degree at Springfield State University. In addition to the standard accounting courses, I have minored in Spanish. I am fluent in the language and fully prepared to work with your Spanish-speaking clients.
Administrative Support
I am a recent graduate of the Secretarial Science program at Springfield Community College, where I took courses in Typing, Dictation, Office Machines, WordPerfect, Lotus 123, Technical Writing, and Office Management.
I recently completed an Administrative Assistant certification program at Springfield Community College,

which included proficiency training and testing in WordPerfect and other word processing programs.
Advertising
I have prepared myself for a career in advertising by attending Springfield State, where I received a bachelors degree in Business Administration with an emphasis in International Business.
Computer
I plan to graduate with a bachelors degree in Computer Science in December of this year. I have programming experience in UNIX, Windows, Pascal, C, and C++ programming.
I am currently studying Computer Science at Doe where I have become proficient in the C programming
language and use of the UNIX operating system. Projects I have written include a 32-bit operating system, data base, graphics system, data management system and many other programs. Most of these projects were written under the UNIX operating system. I have also taught myself how to program in the Windows operating system.
I took a degree in Construction Management from Springfield State University five years ago, and am still happy with the high quality of training I received there. I know many people like to emphasize experience and poke fun at "theory," but I have frequently found myself ahead of my peers who did not seek degrees, , especially when it comes to understanding and using the new technology that seems to be flooding the industry.
Engineering
My degree in Mechanical Engineering from Springfield University has prepared me for the kind of communications work you described in your advertisement. I took several courses in communication systems and participated in the design of a new system during my internship with NASA.
16
My expected degree from Springfield State University is designed to provide a cutting-edge background in
Engineering. I have taken courses in instrumentation and have studied systems for reducing noise and vibration of components. I have designed and built both high and low pass filters, and have hands-on experience with accelerometers.
I just received my B.S. in Chemical Engineering from Springfield State University, and my education has
provided me with the knowledge necessary to deal with all levels of complexity associated with polymers.
I am a recent graduate of Springfield State University, and during my two years there as an Electrical
Engineering student, I was frequently on the Dean's List for academic achievement.
I received my degree in Restaurant and Hotel Management at Doe University in 1988.
Legal
I completed my law degree at the University of Springfield, graduating in the top 25 percent of my class. My area of expertise, by training and experience, is in riparian rights.
My Doe University BSME and MBA degrees make me a strong candidate for consideration in a variety of operations management positions.
I will complete my MBA at Springfield State University in a few more weeks, and am eager to apply the
skills I have acquired from one of the finest programs in the country.
Research Science
I am currently a senior at Doe, where I maintain a 3.7 GPA. I will graduate with a Bachelor of Science degree in Human Biology and a minor in Microbiology in April. Much of my experience with genetic research comes from working with DNA cloning and DNA restriction digest cutting and analysis. I intend to become a research scientist.
The microbiology program at Springfield State University has taught me valuable skills such as research and
investigative methods, lab skills, data processing, verification techniques, instrumentation, and graphing and reporting results.
While earning my degrees from Doe University in Human Biology and Molecular Biology, I have learned the
essential components and techniques of research. I have also gained laboratory experience in chemistry and molecular biology. I am confident that I am now on the path that will allow me to realize my career goals.
Sales I have prepared myself for a position in medical sales by completing an undergraduate degree in biology at Springfield State College with a minor in Communications.
P HRASE S :
1. 2. 3. 4. 5. 6. 7. 8. a bachelor's degree in am fully prepared to work with am a recent graduate of am fluent in carried a minor in currently a senior at currently studying at deal with all levels of
17
9. 10. 11. 12. 13. 14. 15. 16. 17. 18. 19. 20. 21. 22. 23. 24. 25. 26. 27. 28. 29. 30. 31. 32. 33. 34. 35. 36. 37. 38. 39. 40.
eager to apply the skills I have acquired education has provided me with expect to receive my degree within for a position in fully prepared to work with has prepared me to has taught me valuable skills have the ability to have designed and built have learned the essential techniques of have had experience in have hands-on experience with have prepared myself for a career in have become proficient at have received training in have worked with in the top 10 percent of my class maintained a GPA of obtained a thorough grounding in one of the finest programs in the country papers I have written include participated in the plan to graduate with projects I have designed include received a degree in received a thorough grounding in taught myself how to took part in the completed a degree in took courses in understand the use of will complete my degree in
S TEP 4
4. Discuss other qualifications relevant to the position.
S ENTENC ES :
I also meet your specifications for a "computer literate person." This ability has been acquired through
certification programs and on-the-job experience.
I am a hard worker, a quick learner, and an enthusiastic problem solver with experience in translating
requests into working programs.
I speak, read, and write Japanese fluently.

Japan for two years.
Additionally, I am familiar with the culture because I lived in
Along with my experience in the field, I am also active in the community. I feel that people involved in real
estate should be informed about local issues and be sensitive to community feeling.
I will provide references if our discussions develop further. I am willing to both relocate and travel, according to the companys needs.
18
Much of my employment has been overseas. I will be happy to provide references at your request. I am interested in a position that offers long-term stability in one area.
P HRASE S :
1. 2. 3. 4. 5. 6. 7. 8. 9. 10. 11. 12. 13. 14. 15. 16. 17. 18. 19. 20. 21. 22. 23. 24. 25. 26. 27. 28. 29. 30. a great supporter of able to speak, read, and write in active in the community along with my experience in always been a quick learner am willing to relocate am familiar with your company's am interested in a position that offers an enthusiastic problem-solver enjoy participating in familiar with the culture of familiar with your company's procedures former intern with have worked as a volunteer for have an abiding interest in have learned to have followed the growth of your company interested in a position that offers is a longtime hobby of mine meet your specifications for on-the-job experience in received an award for social and business contacts offer that offers long-term stability wide experience in the field of will provide references will travel as necessary willing to relocate with experience in with volunteer experience at
S TEP 5
5. Refer to your enclosed or attached resume and the kind of information that can be found there.
S ENTENC ES :
My attached resume provides details of my experience.
I have attached a copy of my resume describing my skills and accomplishments.
My credentials are summarized in the enclosed resume. I will be happy to provide additional information
and references as necessary.
I will provide references.

19
I will be happy to provide references. My qualifications for this position are detailed in my enclosed resume.
Please refer to my enclosed resume for further details.
P HRASE S :
1. 2. 3. 4. 5. 6. 7. 8. 9. 10. 11. 12. 13. 14. 15. 16. 17. 18. a strong background in am interested in a position in are detailed in my resume as they relate to your requirements at your request credentials are summarized in describing my skills and accomplishments highlights some of my achievements in the attached resume list of credentials plus extensive experience in provides details of my experience qualifications for this position my resume is enclosed the enclosed copy of my resume the attached copy of my resume will provide additional information will provide additional references
S TEP 6
6. Solicit an interview and provide information about how and when you can be contacted.
S ENTENC ES :
If you are interested in what I have to offer your company, please give me a call at 555-5555, and I'll be
happy to meet with you.
I look forward to having a personal meeting with you after you have had time to consider my resume. I am eager to discuss my qualifications with you in relation to the needs of Doe Corporation. I will call your
office in a few days to follow up.
I am interested in filling the Laboratory Technician position you advertised and feel I can be an asset to
your organization. I will call you next week to answer any questions you may have and arrange a time for a meeting.
I believe I can make a valuable contribution to your company and would like to set up a meeting to discuss
the position in more detail.
I look forward to speaking with you in person.
20
P HRASE S :
1. 2. 3. 4. 5. 6. 7. 8. 9. 10. 11. 12. 13. 14. 15. 16. 17. 18. 19. 20. 21. 22. 23. 24. 25. a personal meeting with you after you have had time to after reading my resume am interested in filling the am eager to discuss am available to meet at at your convenience can make a valuable contribution can be an asset to can reach me at discuss in more detail discuss my skills and your needs discuss my qualifications with education and experience can meet your needs for the position of look forward to meet your company's needs schedule an interview with set up a meeting speak with you directly to arrange an interview with to meeting with you to offer your company will be happy to meet with you would be happy to meet with you
21
U SE N ET W ORK IN G IN A JO B SEA RC H
T IPS
Networking is a strategy by which you develop many friendships and associations that may be useful when you or they search for a job or other opportunities. In order for it to work for you, you need to provide the people in your network with sufficient information for them to know whether a particular opportunity meets your needs and desires. This letter should accomplish at least that much.
S AMPLE L ETTER 1
I appreciated the opportunity to get acquainted with you at the spring linguistics conference in Springfield. Thank you for sending me a copy of your recent paper. Recent financial problems in our state are resulting in the board of regents' elimination of programs they consider to be too costly. It appears that our department will be severely affected, so I am looking for another position in linguistic theory. I have a good publication record in phonology and can teach both graduate and undergraduate classes in phonology and general linguistics. During the past five years I have chaired seven doctoral and ten master's committees. I believe I can make a valuable contribution to any linguistics program. I am enclosing a copy of my resume for your information. If you become aware of any positions for which I may apply, I would sincerely appreciate a note, call, or e-mail message.
S AMPLE L ETTER 2
My name is John Doe, and we met in Eric Johnson' office last January. At that time you mentioned that you worked in the legal department at Springfield Associates. I am an attorney at Doe & Doe in Centerville, and am planning to make a change. Most of my legal experience is in banking and finance, but I would like to branch out into environmental law. I graduated from Centerville University College of Law and was the case notes editor of the Law Journal. I took three courses in environmental law, and did my clerkship with a law firm specializing in environmental issues. Would you mind giving me suggestions about who I could contact in Springfield? I am tied to the general area of Springfield or Centerville for the present as my wife is completing her degree in business. If you run across anything interesting, I would greatly appreciate a call at 555-5555.
S AMPLE L ETTER 3
It was a pleasure to see you at the Arts in Industry conference in Springfield last August. You may recall I was considering changing positions then. Well, as of November 1, I am a free agent. My search for a good position in graphic design is fully under way. For the last four years I have managed the art department at Doe's here in Springfield, but that department received severe cuts under the new ownership. Most of my experience has been in retail print advertising, but my degree is oriented toward events and promotions in many media, including television. I would certainly appreciate any leads you might be able to provide me with in this search. I do have the advantage of being flexible and mobile, within reason. I would appreciate it if you could briefly review my enclosed resume. Do not hesitate to send something my way that you find worthwhile. If anything comes up, please give me a ring at 555-5555. It will be good to talk to you again.
22
S AMPLE L ETTER 4
You were kind enough to praise my presentation on Food Safety at the Public Health Conference in Springfield last June. I particularly appreciated the suggestions you made about the overhead slides I was using. After six years of working in public health education for the Springfield Health Department, I will be moving to Centerville some time within the next few months. I would like to find a similar position there. I particularly enjoy teaching and would like to continue working directly with the public, rather than in a laboratory. You are so much better acquainted with Centerville than I am, and I hope you would not mind letting me know if any suitable opportunities arise. My number is 555-5555. I would be happy to send you a copy of my resume to give you a better idea of my qualifications and experience.
S TEP 1
1. Recall your association with the person you are addressing.
S ENTENC ES :
It was good to see you yesterday at the club lunch. It has been quite some time since I last saw you, and I hope this letter finds you and your family well and
prosperous.
I am glad that the job lead I gave you last year turned out well. And now I find myself turning to you for
similar support. I enjoyed your Christmas letter very much. You seem to be doing well.
My name is Tom Smith. We met last fall at the professional conference in Las Vegas and were seated next
to each other at the banquet. I enjoyed discussing the keynote speaker's ideas with you.
P HRASE S :
1. 2. 3. 4. 5. 6. 7. 8. 9. 10. 11. 12. 13. 14. 15. 16. 17. 18. 19. 20. are members of the same enjoyed conversing with enjoyed your letter enjoyed your presentation at has been quite some time haven't talked in a while hope this finds you and your family well may recall our conversation at met you last fall at met briefly at met a couple of months ago remind you of our meeting with sat next to you at the served together on since I saw you last thank you for sending me the thoroughly enjoyed our discussion on was good to see you at were introduced by were seated next to each other at
23
S TEP 2
2. State that you are in the job market and identify by industry and position title the kind of job you hope to find.
S ENTENC ES :
I appreciate your kind offer to keep an eye out for job openings in heavy construction equipment sales and
service.
As you well know, I have loved working at Doe Manufacturing. But shortly after our boss died last month,
his family suddenly announced that they were shutting down the business and selling out. So now I'm searching for a new position as a Plant Engineer.
I will complete my formal schooling in May and hope to find a position in public relations with one of the
local law enforcement agencies.
As I told you at Christmas, my current position is temporary, and I am getting my job search underway
early.
I am in the process of making a career change, and would like to enlist your help in watching for promising
leads. I am looking for a position as a systems analyst.
Because of the recent downsizing of the industry, I am now in the job market. My area of specialization is
chemical engineering, with an emphasis in composites.
P HRASE S :
1. 2. 3. 4. 5. 6. 7. 8. 9. 10. 11. 12. 13. 14. 15. 16. 17. 18. 19. 20. 21. 22. 23. 24. 25. am watching for promising leads am looking for a position in am planning to am seriously considering appreciate your kind offer to area of specialization is because of recent down-sizing beginning to put some "feelers" out current position is getting my job search underway have decided a career change is due hope to find if you would keep an eye out if you would keep your ear to the ground in transition in the process of in the job market in my area of keep me in mind looking for job openings in making a career change position is temporary recently reentered the job market would like to be closely involved in would like to enlist your help in
24
26. would like to find a position in
S TEP 3
3. If you do not have an established relationship, skip steps 1 and 2. Summarize briefly your major qualifications or areas of expertise by describing your education and/or experience.
S ENTENC ES :
Accounting
In a few weeks I will complete my degree in accounting at Doe State University. In addition to the standard accounting courses, I have a minor in Spanish. I am fluent in the language and prepared to work with Spanish-speaking clients.
I am a recent graduate of the Secretarial Science program at Springfield Community College where I took courses in typing, dictation, office machines, WordPerfect, Lotus 123, technical writing, and office management.
I am currently working as a secretary/receptionist in a busy medical office, but am eager to find

opportunities for advancement not available to me in this position.
Computer
I am currently finishing my program in Computer Science at Doe State University, where I program in C programming language and use the UNIX operating system. Projects I have written using C include a 32-bit operating system, data base, data management system, and many other programs. Most of these projects were written for the UNIX operating system. I have also taught myself how to program in the Windows operating system.
I received a Construction Management degree from Doe State University five years ago.
Engineering
I received my degree in Mechanical Engineering from the Doe State University. I took several courses in communication systems and participated in the design of a new system during my internship with NASA.
I obtained my degree in Engineering from Doe State University, and have 15 years of experience in highway
engineering.
I obtained my degree in Restaurant and Hotel Management from Doe State University in 1993.
Legal
I received my law degree from Doe State University, graduating in the top 25 percent of my class. My area of expertise, by training and experience, is in riparian rights.
My Doe State University BSME and MBA degrees qualify me for a variety of operations management positions.
I will complete my MBA at Doe State University in a few weeks and will be looking for a position in
operations management.
25
Research Science
I am currently a laboratory technician at Doe State University. Much of my experience with genetic research comes from working with DNA cloning and DNA restriction digest cutting and analysis. I feel I have become an excellent research scientist during the last five years.
My MBA is in Management Information Systems, and I have administrative experience in computer systems management.
Since earning a Harvard MBA, I have advanced rapidly through a succession of financial positions, including
controller, regional controller, and Vice President of Finance and Administration. I can provide documentation that demonstrates how my leadership and management skills have measurably contributed to the growth and credibility of the companies I have served.
Sales
I have been involved in construction equipment sales now for 15 years, and enjoy the work very much. I have good contacts among local contractors, and have frequently been voted Top Salesperson of the Year.
I prepared myself for a position in medical equipment sales by completing an undergraduate degree in
biology at Springfield State College with a minor in Communications. I have advanced steadily in responsibilities and promotions while working in my present position.
P HRASE S :
1. 2. 3. 4. 5. 6. 7. 8. 9. 10. 11. 12. 13. 14. 15. 16. 17. 18. 19. 20. 21. 22. 23. 24. 25. 26. 27. 28. 29. 30. 31. 32. am fluent in am currently working as a am finishing up my program in am fully prepared to am seeking a position in area of expertise is carrying a minor in during an internship with education has provided me with has prepared me for have a broad background in have become proficient at have designed and built have continually pressed for have three years of experience in have frequently been have been involved in have prepared further by have experience in have advanced steadily in have had considerable experience with in my present position introduced improved methods of leadership and management skills my degree is in one of the finest programs in the country participated in the received high quality training in received a thorough grounding in received my degree from recently graduated from responsibilities have included
26
33. 34. 35. 36.
since completing my degree spent five years working as a taught myself how to took courses in
S TEP 4
4. Make reference to your attached or enclosed resume as a source of additional information (Do not attach a resume unless you have an established relationship with the reader or have been requested to send one).
S ENTENC ES :
The attached resume provides comprehensive coverage of my educational background and work
experience.
I've enclosed a copy of my resume to provide you with details of my experience and expertise in case you
learn of a suitable position.
My current resume is attached and, as you can see, my skills are not limited to just one business area. Will you please take a few minutes to read through my resume? I trust your judgment in these matters, and
if you have any suggestions about how I can improve it, I will be pleased to listen.
P HRASE S :
1. 2. 3. 4. 5. 6. 7. 8. 9. 10. 11. 12. 13. 14. 15. 16. 17. 18. 19. 20. 21. 22. 23. a strong background in am interested in a position in are detailed in my resume attached resume provides copy of my resume credentials are summarized in describing my skills and accomplishments educational background enclosed a copy of my resume extensive experience in have the details of my experience highlight some of my achievements if you have any suggestions in the attached resume list of credentials please take a few minutes to read plus extensive experience in provides details of my experience references are readily available resume is attached the enclosed copy of my resume the attached copy of my resume would appreciate your comments
27
S TEP 5
5. Identify any specific job parameters or requirements you have, such as salary, location, industry type, and health benefits.
S ENTENC ES :
I am not yet to the panic stage of "go anywhere/do anything." I have come to enjoy the West, and I would
like to stay in the intermountain region. I am also interested in staying very close to my 90-100K annual salary.
I would like to stay in the oil business, but can also be happy working in hazardous waste disposal. I trained
in that area, and my first job provided a great deal of experience.
My target position is an upper management job in operations or the financial area of a young, growing
company.
Since receiving an attractive severance package from the Doe Corporation, I am interested in the possibility
of stock options, but that is not an absolute requirement.
As I am not married, enjoy traveling, and don't have any geographic preference, I am willing to be posted
to any area.
My only condition is provision for spousal employment, either with the firm or another organization, at her
current salary and level of responsibility.
P HRASE S :
1. 2. 3. 4. 5. 6. 7. 8. 9. 10. 11. 12. 13. 14. 15. 16. 17. 18. 19. 20. am interested in close to my current salary enjoy the West enjoy traveling have no geographic preference in this specific area in a young, growing company initially trained in that area not an absolute requirement only condition is prefer the Northeast similar level of responsibility spouse's employment target position is very versatile in would like to stay in would like to stay very close to would like to stay within wouldn't say no to certainly would not refuse a position in
S TEP 6
6. Solicit help in watching for job situations and express appreciation.
28
S ENTENC ES :
I would like to send you a copy of my resume, if you have no objections. Of course, I would sincerely appreciate your keeping an ear to the ground for job leads. Would you mind if I send you a copy of my resume? I would appreciate it very much if you could make me aware of any situations that come to your attention. Any leads would be of great assistance to me. Any assistance or advice you can give would be greatly appreciated. If you could watch for positions in my area of expertise, I would greatly appreciate it. If you happen to see any interesting leads, I would appreciate it if you would pass them along
P HRASE S :
1. 2. 3. 4. 5. 6. 7. 8. 9. 10. 11. 12. 13. 14. 15. 16. 17. 18. 19. 20. 21. 22. 23. any help you can give me appreciate any advice or assistance could let me know could use your help for your assistance for job leads if you know of a position if you hear of anything in my area if you are able to if you happen to see if you are aware of any if any situations come to mind keep an ear to the ground keep me in mind keep an eye out passing them along to me seems to be in my area of expertise that come to your attention watch out for would be of great assistance would appreciate referrals would be grateful for would appreciate your
29
W RITE A LETTER IN A JO B S EARC H

T IPS
Unsolicited applications are typically ignored by the people to whom they are sent, but occasionally they are successful. Plan on a mass mailing campaign to a highly targeted group and expect a very low rate of return.
S AMPLE L ETTER 1
I am interested in a position as a technical writer and editor for Doe Electronics. I hope my enclosed resume will be of interest to you. I graduated from Doe University in 1992 with a major in English and a minor in Electrical Engineering, an admittedly unlikely combination. Still, it has served me well. I have been able to bridge the communications gap between technicians and the general public, not only in writing readable manuals, but also in writing successful advertising copy. I hope to hear from you after you have had a chance to review my resume.
S AMPLE L ETTER 2
Although you may have a fully staffed sales force at Doe Pharmaceuticals, I believe that my background will interest you. After completing an undergraduate degree in chemistry at Springfield University, I worked in the lab at Springfield Hospital, having frequent contact with staff physicians. Later I worked for Johnson Pharmaceuticals in Research and Development, which gave me a solid background in drug interaction and chemical composition. In addition, my position as President of the Springfield Chamber of Commerce has allowed me to use my leadership and sales abilities. Please take a careful look at my resume. I know I could be an asset to your company. Call me at 555-5555, if you would like to know more.
S AMPLE L ETTER 3
I am interested in being considered for a position in sales and marketing management. Your recent partnership with Doe Corporation brings unlimited opportunities for the new millennium. I would like to help you capitalize on those opportunities by effectively leading a sales force to increase your revenues. As a seasoned sales professional with an extensive understanding of the communications and PC markets and a track record of success, I offer you the following: - Ten years in telecommunications; four years in wireless - Excellent sales and marketing skills - Superior oral and written skills - Refined interpersonal skills - Public speaking and effective motivational skills for large audiences - Sales management experience both in the field and at the corporate level - Technical skills, including PC hardware and software, Internet, and e-mail
30
- Enthusiasm, loyalty, integrity, motivation, and good judgment My future is filled with optimism and a sincere desire to prosper. I propose to share my wealth of knowledge and experience as your next sales manager as Doe prepares for explosive growth. I can relocate almost immediately. Thank you for your time and consideration. I will contact you shortly to discuss this opportunity in greater depth.
S AMPLE L ETTER 4
Dear (name): My purpose in writing is to apply for the marketing position that Doe Medical Supply posted on its web site. John Doe, in your sales department, also encouraged me to apply. Your list of desired qualifications includes a background in foreign language to work with Doe's international clientele. I speak fluent Spanish and German, two of your prime markets. In addition, working at City Pharmaceutical over the last three years has given me valuable experience in the medical supply industry. I am ready to further develop my marketing skills at Doe Medical Supply. I look forward to an opportunity to discuss this marketing position. I will contact your office next week to set up a convenient time for an interview. Thank you for your time and consideration. Sincerely, (four single space returns) Jane Doe (Dont forget to personally sign your letter)
S TEP 1
1. Be direct and provocative in the opening statement, but also make sure that the purpose of the letter is clear by identifying the position you are seeking.
S ENTENC ES :
Are you currently in need of a financial officer with excellent credentials? I am seeking employment in the upper management of a small corporation. After serving as Vice President of Operations of Doe Motor Company for the past four years, I am looking
for a senior management position in a medium-sized manufacturing firm.
As you can see from my enclosed resume, I have directed public relations campaigns for some of
Springfield's most prestigious firms.
31
My wife recently accepted a job offer from a San Francisco law firm, so we will be moving to the Bay Area in
the next few weeks. I am looking for a position in technical writing and editing in which I can take advantage of my 10 years of experience.
I am inquiring about technical writing and editing employment opportunities in your company. Although you are not currently advertising for civil engineers, I think you might be interested in my unique
qualifications and abilities in seismic retrofitting.
I am very happy and successful in my present position in public relations at Doe Air Force Base, but as you
have no doubt heard, the base is scheduled to close.
P HRASE S :
1. 2. 3. 4. 5. 6. 7. 8. 9. 10. 11. 12. 13. 14. 15. 16. 17. 18. 19. 20. 21. 22. although you are not currently advertising for am very interested in am looking for a position in am looking for am thoroughly impressed with your am currently searching for can use my experience enclosed resume will experience in the field of have no doubt heard that in a small corporation in upper management in my present position inquiring about employment opportunities present position provides seek a responsible position in seek employment in use my skills and experience use my training wish to work with might be interested in would be of interest to you
S TEP 2
2. Briefly summarize your major qualifications and accomplishments by discussing your education and/or experience.
S ENTENC ES :
Accounting
Three weeks from now I will complete my degree in accounting from Springfield State University. In addition to the standard accountancy course, I have further prepared myself by completing a minor in Spanish. I am fluent in the language and am fully prepared to work with Spanish-speaking clients.
I am a recent graduate of the Secretarial Science program at Doe Community College, where I took courses in typing, dictation, office machines, WordPerfect, Lotus 123, technical writing, and office management.
32
I am currently working as a secretary/receptionist in a busy medical office, but am eager to find additional
challenges and opportunities for advancement.
Computer
I am currently finishing my program in Computer Science at Doe State University, where I am fluent in the C programming language and the use of the UNIX operating system. Projects I have written using C include a 32-bit operating system, data base, graphics system, and data management system. Most of these projects were written under the UNIX operating system. I have also taught myself how to program in the Windows operating system.
I received a degree in Construction Management from Doe State University five years ago, and I am happy with the quality of training I received. I have frequently found myself ahead of my peers who do not have degrees, especially when it comes to understanding and using the new industry technology.
Engineering
My degree in Mechanical Engineering from the University of Springfield has thoroughly prepared me for the kind of communications work you described in your advertisement. I took several courses in communication systems, and I participated in the design of a new system during my internship with NASA.
I obtained my degree in Engineering from Springfield State University, and now have 15 years of experience
in highway engineering.
I received my degree in Restaurant and Hotel Management from Doe State University in 1992, obtaining a thorough grounding in the industry from one of the finest programs in the country.
Legal
I received my law degree at the University of Springfield, graduating in the top 25percent of my class. My area of expertise is in riparian rights.
My Doe University BSME and MBA degrees qualify me for a variety of operations management positions.
I will complete my MBA at Springfield State University in a few more weeks. Research Science
I am currently a laboratory technician at Doe State University. Much of my experience with genetic research comes from working with DNA cloning and DNA restriction digest cutting and analysis. I feel I have become an excellent research scientist during the last five years since earning my degree.
Sales
I prepared myself for a position in medical equipment sales by completing an undergraduate degree in biology at Doe State College, with a minor in communications. I have advanced steadily while working for Springfield Medical.
My MBA is in Management Information Systems, and I have administrative experience in computer systems management as well.
Since earning an MBA at Springfield University, I have advanced rapidly through a succession of financial
positions, including controller, regional controller, and Vice President of Finance and Administration. My
33
leadership and management skills have materially contributed to the growth and credibility of the companies I have served. At Doe Corporation, I reduced operating expenses by more than $800,000 annually.
Sales
I have been involved in construction equipment sales for 15 years and enjoy the work very much. I know the industry, have good contacts among local contractors, and have frequently been honored as top salesperson of the year. Each year I have increased my sales by more than 20 percent over the previous year.
P HRASE S :
1. 2. 3. 4. 5. 6. 7. 8. 9. 10. 11. 12. 13. 14. 15. 16. 17. 18. 19. 20. 21. 22. 23. 24. 25. 26. 27. 28. 29. 30. 31. 32. 33. 34. 35. 36. am fluent in am currently working as a am finishing up my program in am fully prepared to am seeking a position in area of expertise is carrying a minor in during an internship with education has provided me with has prepared me for have a broad background in have become proficient at have designed and built have continually pressed for have three years of experience in have frequently been have been involved in have prepared further by have experience in have advanced steadily in have had considerable experience with in my present position introduced improved methods of leadership and management skills my degree is in one of the finest programs in the country participated in the received high quality training in received a thorough grounding in received my degree from recently graduated from responsibilities have included since completing my degree spent five years working as a taught myself how to took courses in
S TEP 3
3. Refer to your attached resume and the kind of information that can be found there.
S ENTENC ES :
My attached resume provides details of my experience.
34
A copy of my resume describing my skills and accomplishments is attached. My credentials are summarized in the attached resume. I will be happy to provide additional information
and references as necessary.
I will provide references if needed. Much of my employment has been overseas. I will be happy to provide references at your request. I am interested in a position that offers long-term stability in one area. My qualifications for this position are detailed in my resume.
P HRASE S :
1. 2. 3. 4. 5. 6. 7. 8. 9. 10. 11. 12. 13. 14. 15. 16. 17. 18. 19. 20. 21. 22. are detailed in my resume at your request attached resume provides copy of my resume credentials are summarized in describing my skills and accomplishments employment has been overseas highlight some of my achievements in the attached resume interested in a position in list of credentials long-term stability in one area plus extensive experience in happy to provide additional information provides full details of my experience qualifications for this position relate to your requirements resume is attached strong background in travel as necessary will provide additional references willing to relocate
S TEP 4
4. Close with a reiteration of your opening assertion and a specific request for action or contact.
S ENTENC ES :
If you currently have need for a person with my qualifications, I would appreciate an opportunity to speak
with you in person.
I have enclosed my resume for your perusal. If you have questions concerning my qualifications and
experience, please contact me at 555-5555.
35
I hope you will take a moment to run through my resume and think about your current and future staffing
needs. I can be reached by phone at 555-5555, and my fax machine (555-1111) is on both day and night.
I have enclosed a self-addressed and stamped post card for your convenience.
phone or by fax.
You can also reach me by
If I can provide you with more information or answer any questions, please call me at 555-5555.
P HRASE S :
1. 2. 3. 4. 5. 6. 7. 8. 9. 10. 11. 12. 13. 14. 15. 16. 17. 18. 19. 20. 21. 22. 23. 24. 25. 26. 27. 28. 29. 30. 31. 32. a personal meeting with you after considering my resume after reading my resume am eager to discuss answer any questions arrange an appointment at your convenience can make a valuable contribution can make an immediate contribution can be an asset to can reach me at current and future staffing needs discuss my qualifications with discuss my skills and your needs discuss in more detail do not hesitate to call enclosed a self-addressed and stamped explains my qualifications further have enclosed my resume hope you will take a moment to if you have any questions if you currently have a need for opportunity to speak with you a person with my qualifications please contact me if provide you with more information schedule a meeting with set up a meeting speak with you directly to offer your company will call your office next week would be happy to meet with you
36
WRITE A COVER LETTER TO INTRODUCE A RESUME

T IPS
This letter should state directly that you are applying for a specific position. After the introduction, the body of the letter should focus on your qualifications that best match the requirements for the position. Use statements noting your accomplishments whenever possible.
S AMPLE L ETTER 1
Dear Mr. Doe, I am responding to your ad in the Thursday Tribune for a marketing director. I have had 10 years of experience in marketing, and am currently employed as the director of Stevens Marketing, a niche specialist with 40 employees. I have had extensive experience in writing ad copy, a skill that you specified in your advertisement. I am now in a position to take on greater responsibilities. I have followed the growth of Doe Incorporated, and I would appreciate being associated with such a fine organization. Please review my enclosed resume. I will contact your office next week in the hope of making an appointment to discuss a position with Doe Incorporated. Sincerely,
S AMPLE L ETTER 2
Thank you for faxing me the job description for the Springfield City auditor position. I am enclosing a brief resume outlining my experience in both business and city planning. I have had significant experience with budgets at the state level and understand both state and federal regulations. I have good communication skills and can work well with the public. I believe I can make a significant contribution to the efficiency and security of the city's financial dealings. I look forward to your response.
S AMPLE L ETTER 3
I am applying for the technical writing position that your firm advertised in the local newspaper and have attached my resume. I have been writing for over 10 years in both contract and salaried positions in the computer industry. Writing has always brought me great satisfaction. I look forward to an opportunity to meet with you to introduce myself and discuss my qualifications.
S AMPLE L ETTER 4
I am submitting my resume for consideration for the position of High-Rise Operations Manager, as advertised on the Doe Employment Hotline. My experience on the Springfield Tower crew has taught me the proper balance of respect and efficiency necessary for operating repair and cleaning equipment 50 or 60 stories above the earth. I am looking forward to meeting with you to discuss my potential leadership of your high-rise crew. I will follow up this letter with a telephone call within the week.
37
S AMPLE L ETTER 5
I appreciated the time you spent on the phone with me earlier today discussing the zookeeper position. Enclosed is a copy of my current resume, which you requested. I have always enjoyed working with animals, and although my formal education does not entirely reflect this interest, I spent all my summers throughout high school and college working for veterinary surgeons. I worked for four years in an urban, small animal practice, and three years on a large dairy farm. I am eager and quick to learn and, once I have been shown what to do, can work without supervision. Thank you again for agreeing to look at my resume. I look forward to meeting you.
S AMPLE L ETTER 6
A friend who works at the Springfield branch told me that you are seeking to fill the position of Consumer Loan Processing Manager. As my enclosed resume indicates, I have had considerable experience in processing a variety of consumer and real estate loans. In my previous position, I processed and documented appraisals, titles, flood certifications and insurance after, of course, verifying each client's income. I have been involved in numerous real estate and consumer loans, and often resolved credit issues that could have been potential deal breakers. In the process, I have developed substantial telephone and interpersonal skills and am now proficient in closing successful transactions with satisfied customers. To stay current in my field, I have become proficient in using the Internet and email to process and send various loan-related transfers and attachments. Of necessity, I have developed a typing speed that exceeds 80 wpm. As would be expected, I have excellent PC skills and can operate Word and Excel. In the past year, I have also created several motivational Power Point Presentations for our team members. My current expertise and future potential should help me stand out as the candidate who could most adequately fill the position that is now open in your loan department. I am confident that I can be a valuable asset to XYZ Bank Corporation as the Consumer Loan Processing Manager. I would appreciate the opportunity to meet with you to discuss my qualifications and experience. If agreeable to you, have your secretary call me at 555-5555 and we can set up an interview at your earliest convenience.
S AMPLE L ETTER 7
I am writing in response to last Sunday's ad for the Regional Sales Manager position in your Account Development Group. As this position involves increasing your classified ad clientele by improving sales presentations, I believe that I am the "dynamic person" with the "recent experience" you are looking for. As a Sales Associate for a modest newspaper organization in Denver, I developed and maintained client relationships for five successful years. During that time, the newspaper enjoyed a large volume of repeat business involving accounts of all sizes. In this position I was able to develop excellent sales presentation skills, and found the challenge of winning the trust and business of new clients an especially rewarding experience. More recently, as Assistant Sales Manager in a somewhat larger organization, I helped to bolster the low profit margin by streamlining and updating the company's sales presentations. After they implemented an employee development seminar based on my guidelines, account sales increased substantially, leading to a new customer increase of 21 percent. In the following fiscal year, this new clientele generated more than $150,000 in additional revenue.
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I believe my ample experience, innovative ideas, and effective interpersonal skills would make me a desirable addition to the Newspaper Enterprise Company. I would welcome the opportunity to help Newspaper Enterprise Company achieve its full potential. I would appreciate the opportunity to talk with you in person concerning the advertised position. I am available for an interview any weekday morning. If you are agreeable, please have your secretary call me and we can set up an appointment. I have enclosed my current resume and will be happy to supply you with two letters of recommendation as well.
S AMPLE L ETTER 8
My friend, Jane Doe, who is a teller in your Springfield branch, told me that you are looking for a Consumer Loan Processing Specialist. As my enclosed resume shows, I have had considerable experience in processing real estate and consumer loans. With my previous employers, I have requested and handled all aspects of processing and documenting appraisals, titles, flood certifications and insurance as well as verifying income. Because of my well-developed human relations and communications abilities, I have successfully processed many real estate and consumer loans and successfully resolved a variety of loan problems. My customer service and detail orientation skills will enable me to meet the customers needs at XYZ Bank Corporation as well. In addition, my typing speed is over 60 wpm with 99 percent accuracy. I have excellent PC skills and can operate Word and Excel. I would like to talk with you about my loan processing experiences and describe how I can assist XYZ Bank Corporation with their consumer and real estate loans. Please call me at 555-5555 so we can plan a time to talk about the position. I will call your office in a few days if I have not heard from you by then.
S AMPLE L ETTER 9
The purpose of my letter is to let you know of my strong interest in the Project Manager position that you advertised in the San Jose Mercury News on Sunday. As you can see from my enclosed resume, my experience and qualifications closely match the advertised requirements. I feel my outstanding work experience and excellent educational credentials qualify me for the position. At a previous employer, I accomplished the following: * Created, developed and implemented a new project tracking system that reduced work load by 23 percent, saving more than $145,000 in operating expenses. * Reduced expenses by $278,000 in six months by modifying the manufacturing process, which also significantly improved employee productivity. Five years ago, I received my MBA from Duke University, Magna Cum Laude with a 3.96/4.0 GPA. I was recognized as being first in the graduating class. I would very much appreciate talking with you about how I can assist you in improving your operations and reducing expenses. I will call you in a few days to follow-up and answer any questions you may have.
S AMPLE L ETTER 10
I would like to be considered for the Senior Treasury Analyst position that you are advertising in the Cincinnati Herald. If you look over my enclosed resume, you will see that I have earned an MBA as well as a CPA. I
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believe this training, coupled with 10 years of experience in accounting and finance, fully qualifies me to fill this position. I have worked in several large banking organizations where I have conducted various independent financial analysis projects. I am proficient in using GAAP and Excel, and have developed excellent organizational skills as well. For example, in my last position I modified several procedures, which significantly reduced the analysis time previously spent on company projects. Within eight months, this enabled my employer to save over $200,000 in operating expenses. I was subsequently named Employee of the Year and received a $5,000 bonus check at the annual banquet. I would like to discuss my qualifications with you in person because I believe I can assist ABC Bank in reaching its analysis objectives. I will call next week to see if I can set up an interview with you at your convenience.
S AMPLE L ETTER 11
I saw your ad for an experienced sewing machine operator in the Springfield Times and would like to be considered for this position. I have enjoyed sewing for family and friends for many years. Three years ago, I entered the workforce and joined the sewing team at Durable Luggage Company. My experience on the Juki Industrial machine includes sewing all sizes of luggage together, vinyl as well as canvas. I have also gained experience sewing vinyl and leather upholstery. Last year, my employer received an order from a furniture manufacturing company that provided us with a lot of upholstery work for several months. Unfortunately, the company is now sending a lot of their work to India because of increasing labor costs here and I need to look for a new job. My employer has also used some of my ideas and designs. For example, I recommended that the sewing process at Durable Luggage Company be slightly modified. By sewing the inside flaps first and changing the order of how the bag's components are attached to each other, the company was able to streamline the luggage manufacturing process. Because of this change, the company's productivity rate increased by 12 percent and I earned the "Outstanding Employee Award," which included a bonus check for $500. I believe that I am well-qualified to be a sewing machine operator at Doe Luggage Company. Please look over my enclosed resume for more details. My phone number is 555-5555. I will call your office in a few days to see if I can set up an interview with you at that time.
S TEP 1
1. If applicable, tell the reader how you learned about the position and indicate that you are enclosing your resume.
S ENTENC ES :
I am submitting the attached resume in response to your advertisement in the local paper for a process
engineer.
When we spoke yesterday, you indicated your need for a quality control manager. I am very interested in
the position and am enclosing a brief resume.
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Thank you for faxing me the job description for the Lincoln City Recreation Director position. I am enclosing
a brief resume including references to my experience in sports programs, both in Springfield and Centerville, Kansas.
I am sending this resume in response to your announcement in the company employment list about the
need for a technical support supervisor.
I am responding to your advertisement in the newspaper for a photographer to work weekends. Thank you for discussing your plans for new software development with me. I would very much like to work
on the project. I am enclosing my resume for your consideration.
I appreciate the time that your secretary spent explaining the employment opportunities with your
company. I am very interested in the position of stage manager, and will appreciate your review of my resume.
I am sending this resume in response to your call for qualified athletic trainers. I am applying for the 5th
grade science teaching position currently available in your school.
I am presently seeking a process engineering position in the semiconductor industry. I have recently graduated from Doe University with an M.B.A. and am interested in applying for a
management position in your firm. I have enclosed my resume for your consideration.
Please consider my enclosed resume for a position involving software development in your company. Please accept the attached resume as my application for the newly opened sales position at your store.
P HRASE S :
1. 2. 3. 4. 5. 6. 7. 8. 9. 10. 11. 12. 13. 14. 15. 16. 17. 18. 19. 20. 21. am applying for the position of am submitting the attached resume am interested in working for am very interested in am presently seeking appreciate the time you spent as my application for as referred to in my resume enclosing a resume for the position for your consideration have extensive experience in in response to indicated your need for our discussion about please accept the attached resume position in your company to your call for will appreciate your review of my would very much like to your advertisement for
41
S TEP 2
2. Comment on any desires, qualifications, or experience that your resume may not adequately communicate.
S ENTENC ES :
I have had significant experience with youth programs and have considerable knowledge of rules and
regulations for several sports. I have good communication skills and work well with the public. My experience shows I can work productively without supervision.
Because of my experience as a manager at a clothing retail store, I understand the value of an attractive
presentation and a devoted, satisfied sales staff.
While at Doe Incorporated, I sharpened my skills as an accountant. My work experience has been solely in software development. I believe that my skills would benefit your company's current efforts. During my years at Doe University, I
was a member of an international dairy judging team. In 2001, our team placed second overall in a national competition and I placed first in the cheddar cheese category.
My two years of working in quality control have provided me with opportunities to hold supervisory positions
and to inspect a wide variety of commercially-fabricated products.
In addition to my experience as a fabrication operator at Doe Semiconductors, I have also performed

product testing for the past three years.
P HRASE S :
1. 2. 3. 4. 5. 6. 7. 8. 9. 10. 11. 12. 13. 14. 15. 16. 17. 18. 19. 20. 21. 22. a broad knowledge of a compelling interest in although my education was primarily in am most interested in because of my experience as can work without supervision enjoy working with feel that I can contribute to good communication skills have provided me with opportunities have always wanted to have had extensive experience in the field of in addition to my experience as make a difference to specialized knowledge in the field of started off as a hobby, but understand the value of want to work with work experience has been in would benefit your would like to broaden my experience in
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S TEP 3
3. Ask for an interview and close with a positive expression.
S ENTENC ES :
I would like to meet with you to discuss employment with your firm. I would appreciate an opportunity to discuss my qualifications and your needs in greater detail. I will
telephone your office early this Friday in the hope of making an appointment.
I look forward to meeting with you. I will call next Monday to see if I can schedule an interview. Thank you for your consideration. Thank you for considering me for the position. I appreciate your review of my application. I will appreciate your consideration.
P HRASE S :
1. 2. 3. 4. 5. 6. 7. 8. 9. 10. 11. 12. 13. 14. 15. 16. 17. 18. can be reached by for your consideration in greater detail look forward to my qualifications and your needs thank you for the opportunity to to your response to meeting with you to discuss the possibility of to meet with you will be in Springfield on will call you on will telephone you would greatly appreciate would like to your consideration of my application your reviewing my
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H O W T O W R IT E A C O V E R LE TTER : S E L L IN G T H E G RE A T E ST PRODUC T IN T HE WO RLD --YOU!

Dr. Melvin Luthy, WriteExpress Chief Editor Brent McKinley, WriteExpress VP of Marketing Bottom Line An effective cover letter may be your ticket to success. Don't take it lightly. A cover letter can make a great first impression; if done poorly, it can send your resume on an express journey to the trash can. Spend time to get it right. A little extra effort will help you get an interview. It's all about marketing! You are now selling the most important product in the world--YOU. Cover letters are your personal headline. They are the attention-getters that pique interest and entice others to read more about you. A well-written cover letter will make you stand out, and will open the door to the next step of selling yourself--the interview. You have 5 seconds You are marketing and selling yourself to the recipient of your resume. That's it, plain and simple. How well your letter sells you in the first five seconds will determine whether your resume will be considered or tossed. Consider how you react to advertising and packaging. Ask yourself, "What entices me to buy one product over another? What is it about one product that catches my attention?" Guess what--your potential employer is going through the same thought process with your cover letter. Your job is to figure out exactly what the employer wants, and to make it clear that YOU have it. Benefit Selling Hold on a minute! Before you fire up the word processor, you've got some work to do. You have to learn to think in terms of benefit selling. Every advertisement that you see on television, hear on the radio, or see in a magazine is trying to appeal to a need or a want. Unless advertisers can appeal to a need or a want in your life, and can make a connection with you, they won't be successful in getting you to buy their product. They want that little voice in the back of your head to scream "I NEED THAT!" You have to create in the mind of your potential employer a curiosity and interest in YOU. They have to see the real benefits that you offer the position. They must be able to see how you, above all other applicants, will make them shine. Trust me, this will not happen with a generic cover letter sent to both Jerry's Jerky Shack and Boeing Aerospace Division. Your approach must be well-planned for a specific employer and a specific position. Covering it up A well-written cover letter is the key to bridging the gap between your resume and the job requirements. First and foremost, understand that employers want employees with excellent writing skills--don't disappoint them in the cover letter. Employers skim hundreds of resumes and cover letters, looking for the few that grab their attention. Show them that you understand the job requirements and explain how you will exceed their expectations. WARNING: A quick word of caution: Generalities and hollow statements must be avoided at all cost. One more letter that says "I'm responsible and enjoy working with people" may just send the exhausted hiring manager over the edge! Give specific information and examples of how your skills and experience relate directly to the new position.
44
Cover Letters--Points to Remember Customize each letter for the specific position, company, and potential employer. Express some personality and creativity. Explain any items in your resume (work gaps, reasons for changing jobs, etc.) that may be questioned by the reader. Show that you have done your homework on the company and the reviewer. HINT: Do this and you will stand out from most of the competition. Ask for an interview or give information on your proactive follow-up plans. Check carefully for spelling and grammatical errors. Have others read for errors and make suggestions, if appropriate. Nothing says "DON'T HIRE ME" louder than bad grammar and spelling. Use standard paper, fonts, and business letter format for your cover letter. Too much creativity detracts from the message and irritates some conventional employers and Human Relations managers.
Good Form Identify the position for which you are applying. Mention how you heard about the job, especially if you are acting on a personal referral. Demonstrate that you are familiar with the company and the position. Convincingly answer the question "Why should you be interested in me?" Be specific about your skills, talent, and experience, and how they relate to the position and the benefits. Close the sale. Always ask for an interview appointment or let them know when you will be contacting them to follow up. Provide your contact information. Follow Up!
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A CTIO N V ERBS
Management achieved administered analyzed assigned attained chaired conceived contracted consolidated coordinated decided delegated developed directed encouraged evaluated executed handled implemented improved incorporated increased inspired launched led managed motivated outlined organized oversaw planned prioritized produced recommended reevaluated rejected reported reviewed scheduled strengthened supervised united Communication addressed arbitrated arranged authored communicated corresponded counseled developed defined directed drafted edited enlisted formulated influenced interpreted lectured mediated moderated motivated negotiated persuaded promoted publicized reconciled reunited renegotiated reported researched summarized spoke translated wrote Research clarified collected conceived critiqued detected diagnosed disproved evaluated examined extracted identified inspected interpreted interviewed investigated organized researched reported reviewed searched studied summarized surveyed systematized wrote Technical analyzed assembled built calculated computed designed devised engineered fabricated inspected maintained operated overhauled programmed remodeled repaired solved trained upgraded Teaching adapted advised clarified coached communicated coordinated defined developed enabled encouraged evaluated explained facilitated guided informed initiated instructed lectured persuaded presented set goals stimulated taught trained updated
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Financial adjusted administered allocated analyzed appraised audited balanced budgeted calculated compared computed developed estimated forecast forecasted managed marketed planned projected reevaluated reconciled researched sold
Creative acted applied composed conceived conceptualized created designed developed directed established evaluated fashioned formed formulated founded illustrated instituted integrated introduced invented loaded molded originated perceived performed planned presented produced refined rewrote updated
Helping advised aided assessed assisted brought clarified coached coordinated counseled dealt demonstrated diagnosed educated encouraged enlisted expedited facilitated familiarized guided helped inspired maintained modified performed referred rehabilitated represented supported upheld
Clerical or Detail activated altered assembled approved arranged catalogued classified collected compiled described dispatched edited estimated executed gathered generated implemented inspected listed maintained monitored observed operated organized overhauled prepared processed proofread published purchased recorded reduced retrieved screened specified streamlined systematized
Additional Action Verbs anticipated arbitrated ascertained charted checked classified collected completed conducted conserved consolidated constructed controlled coordinated counseled created decided defined delivered detailed detected determined devised diagnosed directed discovered dispensed displayed disproved dissected distributed diverted dramatized drew drove eliminated empathized enforced established estimated evaluated examined expanded
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Additional Action Verbs anticipated arbitrated ascertained charted checked classified collected completed conducted conserved consolidated constructed controlled coordinated counseled created decided defined delivered detailed detected determined devised diagnosed directed discovered dispensed displayed disproved dissected distributed diverted dramatized drew drove eliminated empathized enforced established estimated evaluated examined expanded
Additional Action Verbs experimented explained expressed extracted filed financed fixed followed formulated founded gathered gave generated guided handled headed helped hypothesized identified illustrated imagined implemented improved improvised increased influenced informed initiated innovated inspected installed instituted instructed integrated interpreted interviewed invented inventoried investigated judged kept led learned
Additional Action Verbs lectured lifted listened logged maintained made managed manipulated mediated memorized modeled monitored motivated navigated negotiated observed obtained offered operated ordered organized originated painted perceived performed persuaded photographed piloted planned played predicted prepared prescribed presented printed processed produced programmed questioned raised read realized reasoned
Additional Action Verbs received recommended reconciled painted perceived performed persuaded photographed piloted planned played predicted prepared prescribed presented printed processed produced programmed projected promoted proof-read protected provided publicized purchased recorded recruited reduced referred rehabilitated related rendered repaired reported represented researched resolved responded restored retrieved reviewed risked
Additional Action Verbs scheduled selected sensed separated served sewed shaped shared showed sketched solved sorted summarized supervised supplied symbolized synergized synthesized systematized talked taught tended tested trained transcribed translated traveled treated troubleshot tutored typed unified united upgraded used utilized verbalized warned washed weighed wired worked
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W RITE E XP RE SS L ICEN SE A GREE MENT

WriteExpress Corporation Software License Agreement This is a legal agreement between you, the "end user," and WriteExpress Corporation ("WriteExpress"). Use of the enclosed software indicates your acceptance of these terms. As used in this License Agreement, the term "SOFTWARE" means the WriteExpress software included on the CD or disk media provided with this License Agreement. IF YOU DO NOT AGREE TO THESE TERMS AND CONDITIONS, DO NOT USE THE EBOOK. 1. GRANT OF LICENSE. WriteExpress hereby grants you the right to use the EBOOK on a single computer. The SOFTWARE is considered in use on a computer when it is loaded into temporary memory or installed into permanent memory. If the EBOOK is installed on a network server or multi-user system, the EBOOK may be accessed only by one user at a time at a single working location. 2. PROPRIETARY RIGHTS. The EBOOK and any accompanying documentation are proprietary products of WriteExpress or its licensors and are protected under U.S. copyright laws and international treaty provisions. Ownership of the SOFTWARE, and all copies, modifications, and merged portions thereof shall at all times remain with WriteExpress or its licensors. 3. NON PERMITTED USES. You may not (a) use, copy, modify, alter or transfer, electronically or otherwise, the EBOOK or documentation except as expressly permitted in this License Agreement, or (b) translate, reverse program, disassemble, decompile or otherwise reverse engineer the EBOOK. You may not rent or lease the SOFTWARE, but you may transfer the EBOOK and accompanying documentation on a permanent basis, provided that you retain no copies and the recipient agrees to the terms of this License Agreement. If the SOFTWARE is an update or has been updated, any transfer must include the most recent update and all prior versions. 4. TERM. This license is effective from your date of purchase and shall remain in force until terminated. You may terminate the license and this License Agreement at any time by destroying the EBOOK and the accompanying documentation, together with all copies in any form. 5. EXPORT CONTROLS. Certain uses of the EBOOK by you may be subject to restrictions under U.S. regulations relating to exports and ultimate end uses of computer software. You agree to fully comply with all applicable U.S. laws and regulations, including but not limited to the Export Administration Act of 1979 as amended from time to time and any regulations promulgated thereunder. 6. U.S. GOVERNMENT RESTRICTED RIGHTS. If you are acquiring the EBOOK on behalf of any unit or agency of the United States Government, the following provision applies: It is acknowledged that the SOFTWARE and the documentation were developed at private expense and that no part is in the public domain and that the SOFTWARE and documentation are provided with RESTRICTED RIGHTS. Use, duplication, or disclosure by the Government is subject to restrictions as set forth in subparagraph (c)(1)(ii) of the Rights in Technical Data and Computer Software clause at DFARS 252.227-7013 or subparagraphs (c)(1) and (2) of the Commercial Computer SoftwareRestricted Rights at 48 CFR 52.227-19, as applicable. Contractor/manufacturer is WriteExpress Corporation, P.O. Box 1050, Orem, Utah (USA) 84059-1050. 7. LIMITED WARRANTY. (a) WriteExpress warrants to you, the original end user, (i) that the EBOOK will perform substantially in accordance with the accompanying documentation and (ii) that the EBOOK is properly recorded on the disk media. This Limited Warranty extends for ninety (90) days from the date of purchase. (b) This Limited Warranty does not apply to any EBOOK that has been altered, damaged, abused, misapplied, or used other than in accordance with this License Agreement and any instructions included on the EBOOK and the accompanying documentation. (c) The entire liability of WriteExpress and your exclusive remedy under this Limited Warranty shall be the repair or replacement of any EBOOK that fails to conform to this Limited Warranty or, at the option of WriteExpress, return of the price paid for the EBOOK. WriteExpress shall have no liability under this Limited Warranty unless the EBOOK is returned to WriteExpress or its authorized representative, with a copy of your receipt, within the warranty period. Outside the United States, WriteExpress has no obligation under this warranty without proof of purchase from an authorized source. Any replacement EBOOK will be warranted for the remainder of the original warranty period or 30 days, whichever is longer. (d) THIS WARRANTY IS IN LIEU OF AND EXCLUDES ALL OTHER WARRANTIES NOT EXPRESSLY SET FORTH HEREIN, WHETHER EXPRESS OR IMPLIED, INCLUDING BUT NOT LIMITED TO ANY WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, OR WARRANTIES ARISING FROM USAGE OF TRADE OR COURSE OF DEALING.
49
(e) THIS WARRANTY GIVES YOU SPECIFIC LEGAL RIGHTS; YOU MAY HAVE OTHERS WHICH VARY FROM STATE TO STATE. 8. LIMITATION OF LIABILITY. IN NO EVENT SHALL WRITEEXPRESS'S LIABILITY RELATED TO ANY OF THE SOFTWARE EXCEED THE LICENSE FEES ACTUALLY PAID BY YOU FOR THE SOFTWARE. EXCEPT FOR A RETURN OF THE PURCHASE PRICE UNDER THE CIRCUMSTANCES PROVIDED UNDER THE LIMITED WARRANTY, NEITHER WRITEEXPRESS NOR ITS SUPPLIERS SHALL IN ANY EVENT BE LIABLE FOR ANY DAMAGES WHATSOEVER ARISING OUT OF OR RELATED TO THE USE OF OR INABILITY TO USE THE EBOOK, INCLUDING BUT NOT LIMITED TO DIRECT, INDIRECT, SPECIAL, INCIDENTAL, OR CONSEQUENTIAL DAMAGES, EVEN IF WRITEEXPRESS HAS BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES. BECAUSE SOME STATES DO NOT ALLOW THE EXCLUSION OR LIMITATION OF LIABILITY FOR CONSEQUENTIAL OR INCIDENTAL DAMAGES, THE ABOVE LIMITATION MAY NOT APPLY TO YOU. 9. This License Agreement constitutes the entire agreement between you and WriteExpress pertaining to its subject matter. This License Agreement is governed by the laws of the State of Utah. Any litigation arising from this license will be pursued only in the state or federal courts located in the State of Utah.
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R ESPON D T O A REQUEST FO R Y OUR RE SUME

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I have experience in several areas of international banking. Administrative/ Office Support

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22. 23. 24. 25. 26. 27.

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R ESPON D T O A JOB A DVE RT I SE M E N T A N D R E QU E ST A N

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I have experience in several areas of international banking. Computer

Manufacturing Operations Management

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33. 34. 35. 36.

I recently completed an Administrative Assistant certification program at Springfield Community College,

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I speak, read, and write Japanese fluently.

Additionally, I am familiar with the culture because I lived in

I will provide references.

I look forward to speaking with you in person.

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26. would like to find a position in

I am currently working as a secretary/receptionist in a busy medical office, but am eager to find

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33. 34. 35. 36.

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W RITE A LETTER IN A JO B S EARC H

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You can also reach me by

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WRITE A COVER LETTER TO INTRODUCE A RESUME

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In addition to my experience as a fabrication operator at Doe Semiconductors, I have also performed

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H O W T O W R IT E A C O V E R LE TTER : S E L L IN G T H E G RE A T E ST PRODUC T IN T HE WO RLD --YOU!

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