On Live Network Operation Application Form

Internal

On Live Network Operation Basic Information ( ) Customer () DMPI GLOBE SMART PLDT BAYANTEL Products () Core A&S DATA Optical Wireless MW Power IT part Change Level () LEVEL 1 LEVEL 2 LEVEL 3 Remark Operation Engineer () ID: Name: Mentor ID: Mentor Name: Operation INFO() Site: Product: Operation Time: Outage period: Operation Description ( The Network Safety Owner Information: ID: Name: ) On Live Network Operation Service Flow Check List On Live Network Operation Check List () YES NO Remark 1 Submit Change Order () Change Order No. Relevant Element Change 1. 2. 3. order: 2 Understand Existing Network () 3 Health Check E&M NE Before Operation () 4 Prepare E&M MOP () 5 TD or ML review MOP (TD ML MOP) 6 GTAC Engineer review MOP (GTAC MOP) 7 HQ validate MOP at laboratory ( MOP ) 8 Prepare Car/Spare/Tools/(//) 9 Arrange Local Expert standby () 10 Arrange HQ Expert standby () 11 Check Remote Access system () 12 Arrange On Duty Engineer () 13 Inform Relative Team Before Activity () 14 Inform Relative Team After Activity () Network Operation MOP Check List MOP 1 Include Operation Plan Introduce () 2 Include detail operation procedure and print it () 3 Include script file if need () 4 Include service test procedure () 5 Include service observe method () 6 Include rollback procedure() 7 Include Risk description of Relevant Equipment () I Promise I have fully understood the operation and all risk; I will take the responsibility due to my mistake. . On Live Network Operation Review Record ( ) Name Operation Engineer TD or ML Network Owner Maintenance CS Manager Manager Signature Date Remark

On Live Network Operation Self-Check Detail Information ( ) Change Order Change Order No. Requestor Change Manager 1 2 3 4 Spare List 1 BOM Code BOM QTY The Description CAB Member Local Review GTAC Review GTAC

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On Live Network Operation Application Form

2 3 4 5 Contact Information [ PLS fill It before you start operation ] Relevant Person () Driver Info Local Support Local Support GTAC Expert GTAC GTAC Expert GTAC Customer NOC Customer Leader Customer Engineer Customer Engineer Customer Engineer Customer Engineer Others Others On Live Network Operation Common Information 1 2 3 4 Change Order Address: http://gcrms.huawei.com GTAC Hotline: 85 2 30714790 86 75528560998 Name Contact Number Remark

Internal

http://gcrms.huawei.com GTAC 85 2 30714790 86 75528560998 GTAC()HQ_TAC@huawei.com 5 Leader

GTAC Email: HQ_TAC@huawei.com Engineer Need Report the critical incident to maintenance manager and Product maintenance leader within 5 minutes

Maintenance manager need to broadcast critical incident update to all Relevant people in time.

Product maintenance leader need report the critical incident information to GTAC after discuss with CS manager within 4 Hours Level 2 and above need phone report within 15 minutes by TSD director.

Leader 4 GTAC. TSD 15 GTAC.

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