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CV Ivor Goodone
Address Line 1
Address Line 2
Tyne and Wear
Post Code

Telephone: 0191 123456. Mobile: 07712 123456. Email: ivorgoodone@email.com

N E T W O R K E N G I N E E R / A D M I N I S T R AT O R
 P r o j e c t M a n a g e m e n t – H e l p d e s k – Te a m L e a d e r s h i p – O p e r a t i o n a l M a n a g e m e n t 

Full life cycle experience, establishing IT projects in Network Management, Operations and Support System
implementations. Accomplished in working within multilingual environments, budgets and strict deadlines.
Up-to-date on IT developments. Improving clients’ network efficiencies and profits. Now looking to make a
significant contribution within a new challenging role designing, supporting, administering and
implementing network projects and associated IT infrastructure in the UK.

AREAS OF EXPERTISE
• Project management • Helpdesk support • Security
• Network / user administration • Data gathering and presentation • File management
• Staff training • Maintaining business continuity • Disaster recovery
• Trouble shooting / problem solving • Software management • Tender Management
• IT Maintenance negotiations • Budgeting / financial controls • Quality Assurance

PROFESSIONAL EXPERIENCE AND SIGNIFICANT ACHIEVEMENTS


( I N F O R M AT I O N T E C H N O L O G Y 1 9 9 4 – P R E S E N T )
NETWORK MANAGER AND SYSTEMS CO-ORDINATOR 2001 – Present
Armed Forces Hospital, Saudi Arabia (June. 1997 – to present)
Part of the Information Services Management infrastructure consisting of 20 IT staff. Deputizing for the
Head of IT in his absence: managing over 1000 PCs (W2k, XP), 500 networked hardware devices (printers,
interface devices, etc.), 40 switches, 35 network cabinets, 4000 networked points, 4 WANs (dialup and
wireless), 40 servers (AIX, Oracle, NT, W2000, W2003, NetApps), 25TB of data storage, 250+Km of copper and
fibre optic cables and over 1400 end users.
• Wrote and Project Managed two tender processes, with values of £1 million and £0.75 million respectively,
for our IT department’s hardware upgrade and maintenance needs.
• Carrying out Unix and AIX Administration.
• Managing a Tivoli Tape library and backup system.
• Established and managed the IT Help Desk for the Hospital and its 3 off-site clinics
• Daily operations of the IT dept including 8 System Support Engineers from a support point of view.
• Extending Network Highways as required, pulling Fibre or UTP, terminating and testing UTP (CAT5, CAT5e,
CAT6) and connecting these to appropriate Network active components.
• Fixing PC and Network problems, both hardware and software.
• Migrated desktop environments from, 95 to 98, 98 to NT, NT to 2000 and 2000 to XP Professional.
• Established email engines such as Exchange and Mdaemon.
• Designed and produced several Access database applications, such as an IT help desk, maintenance support
desk, personal/finance leave, ticket and sick monitoring, clinic statistics, and conference registration.
• Designing and managing the IT Server Room.
• Implemented, applied and monitored user security on network-shared servers.
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PROFESSIONAL EXPERIENCE AND ACHIEVEMENTS (CONTINUED)
Operational and Quality Management Achievements:
• As part of the Hospital’s Conference Organizing Committee ran the IT infrastructure, registration
administration, and certificate production during conferences.
• Assisted in the implementation of the 34 module Oracle-based Hospital Information System.
• Contributed to strategy formulation and forward planning as a member of the management team.
• Liaised with third party service providers and ensured correct solutions are delivered within budgets.
• Researched and reviewed existing budgets and presented more cost effective plans for infrastructure and
support expenditure. Implemented newer networking technologies whilst respecting budgets that increased
staff productivity.
• Trained staff.
• Migrated 10Base-T coax networks to a Cabletron infrastructure then 3Com and finally to a Cisco 1000Base-T
infrastructure.
• Established and monitored several IT maintenance contracts.
• Advised at three other sister hospitals, implementing the initial server and network infrastructure at two.
• Written Policies and Quality Procedures, implemented T.Q.M techniques
• Achieved ISO 9001 accreditation.

E A R LY C A R E E R S U M M A R Y

Operations Manager (I.T.) (1997 – 2001)


Armed Forces Hospital, Jeddah, Saudi Arabia

Manager of the Contract Management Information Systems Unit (1994 – 97)


Armed Forces Hospital, Jeddah, Saudi Arabia

PREVIOUS CAREER
I qualified and had various jobs as Medical Photographer in various Hospitals.

Head of Dept. Medical Illustration and Reprographics (1991 - 94)


King Fahd Armed Forces Hospital, Jeddah, Saudi Arabia
Medical Photographer (1989 - 90)
National Guard King Khalid Hospital, Jeddah, Saudi Arabia.
Picture Librarian (1988 - 89)
Royal Geographical Society Great Britain

PERSONAL
Interests and Pastimes: Photography, travel, driving (difficult terrain), diving, computers.
Mobility: Full clean driving license.
Status: Married, 1 son.
Born: 1965.
References available on request.
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