Employee Satisfaction Measurement

Questionnaire
Q-1 Please select your department:

○ HR ○ Store ○ Import
○ Marketing & ○ Purcha ○ Suppo
Sales se rt-System
○ Account ○ Admin ○ Softwa
istration re
○ Bid ○ Any
Other_______
_

Q-2 What is your gender?

○ Male
○ Female

Q-3 How long have you worked at (company)?

○ Less than 6 months ○ 6 months - 1 year

○ 1-2 years ○ 3-5 years
○ More than 5 years

Q-4 Please indicate your level of agreement with each of the following
statements

Please indicate your level of

agreement with each of the following Strongly Somewhat Somewhat Strongly
statements Disagree Disagree Neutral Agree Agree

Management believes that employees

are the most important asset of our firm.
Management encourages creativity,
innovation, and continuous improvement.
Employees are constantly watched to
assure that rules and procedures are
followed.
The Company does an excellent job of
keeping employees informed about
matters affecting us.
Company leadership has made changes
which are positive for me.
I am enthusiastic about the change in the
company.
I am personally committed to the
changes being implemented in the
company.

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 Employee Satisfaction Measurement

Q-5 Please indicate your level of agreement with each of the following
statements

Please indicate your level of agreement Strongly Somewhat Somewhat Strongly

with each of the following statements Disagree Disagree Neutral Agree Agree
With the leaders in your company as positive
role models?
Your direct supervisor as a positive role
model?
That your supervisor cares about and is
responding to the issues that are important to
you?
With your own morale?
With the Morale & Professionalism of your co-
workers?
With the team spirit in your work environment.
My work gives me a feeling of personal
accomplishment
How satisfied are you with the information you
receive from management on what is going on
in your division?
How satisfied are you with your involvement in
decisions that affect your work?
How satisfied are you with the information you
receive from management on what's going on
in the company
How satisfied are you with your opportunity to
get a better job in this company?
I receive enough opportunity to interact with
other employees on a formal level.
That you receive appropriate recognition for
your contributions?
That your compensation matches your
responsibilities?
I have a clear path for career advancement?
With your overall job security?
With the amount and frequency of informal
praise and appreciation you receive from your
supervisor?
I feel encouraged to come up with new and
better ways of doing things.
My job requirements are clear
I have enough information to do my job well.
Upper management understands the problems
we face on our jobs.
Upper management treats me with respect
My department uses employee feedback to
make improvements.
My department operates in a cost-efficient
manner.
I am satisfied with the productivity and
efficiency of my department

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 Employee Satisfaction Measurement

With your ability to maintain a reasonable

balance between your family life and your work
life.
Q-6 How would you rate your manager in each of the following areas?

Please assign a rating on a scale from 1 to 5, where Very

1 represents "Poor" and 5 represents "Excellent". Poor Average Good Good Excellent
Communication
Planning and organizing
Directing and coordinating
Job/Technical knowledge
Interpersonal relationship
Recognizes good work
Has good leadership qualities

Q-7 What is the best thing about working for this company?

Q-8 Please indicate your level of agreement with each of the following
statements

Please indicate your level of agreement Strongly Somewhat Somewhat Strongly

with each of the following statements Disagree Disagree Neutral Agree Agree
With the company as a place to work?
I am proud to work for this company
The company tries to create an exciting
work environment.
I have enough freedom in my position to
take independent action when needed?
I believe I will be working for [Company]in
five years.
I would choose [Company] again if I had a
job choice to make.

Q-9 What bothers you the most about working for this company?

Q-10 Is there any stressful aspect on your job?

○ Yes
○ No

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 Employee Satisfaction Measurement

(If No, than move to question number 11)

a) How would you rate the level of your job stress?

○ Mild
○ Moderate
○ Severe
○ Extreme

b) Is your job stress caused by your relationship with another person

you work with?
○ Yes
○ No

c) If your job stress doesn't involve another person, is it caused by

the:
○ Volume of work
○ Nature of the job and its responsibilities
○ Physical work environment
○ Personal Health Issues
○ Any Other, Please Specify ______________________________

d) What suggestions would you make to reduce stress in working

hours?

Q-11 Compared to a six months ago how would you describe your current
job satisfaction level?

○ Much Less Satisfied

○ Somewhat Less Satisfied
○ Same
○ Somewhat More Satisfied
○ Much More Satisfied

Q-12 Overall how satisfied are you with your position at this company?

○ Very dissatisfied
○ Somewhat dissatisfied
○ Neutral
○ Somewhat satisfied
○ Very satisfied

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 Employee Satisfaction Measurement

Q-13 Overall, when I think about my job and the work environment in
future, I see:

○ More positive than negative aspects

○ Neutral
○ More negative than positive aspects

Q-14 What suggestions would you make to improve company/employee

relations?

_____________________________________________________________________________________

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