ARON COOKS

5330 S. Prairie Ave Chicago, IL 60615 773-217-4686 aroncooks@yahoo.com

Professional Skills
Keen Communication Skills Ability to Build Relationships Staff Development & Training Persuasiveness Self Motivated/Sales Driven Budget Development Accounts Payable/Receivable Presentation Skills Sales Forecasting Territory Management Setting and Achieving Targets Expense Reduction

Professional Experience
Staffing Now Schaumburg, IL
National Admissions Advisor (American Inter-Continental University) - Temporary Achievements: Consistently provided the highest standards of customer service Completed National Sales Training Certification Ensured compliance with all company policy, regulations, and procedures Excellent customer rapport and 100% satisfied customer Achieved Multiple Team MVP & All-Star Awards Responsibilities: Conduct interviews and evaluates each prospective student based on his/her needs, desires, interests, qualifications, motivations, and commitments, and in accordance with all school policies and procedures, all applicable federal and state regulations and all accrediting agencies standards and requirements Developed ongoing relationships with the prospective student from enrollment through graduation

9/2010 12/2010

Veggies to Go Restaurant Chicago, IL

General Manager Achievements:

3/2006 8/2010

Instilled a positive & enthusiastic approach to work through motivation. Provided key recommendations to management to improve red areas. Helped streamline induction and train and mentor new staff. Devised and implemented cost-effective plans to cut costs. Excellent client rapport and 100% satisfied clients.

Responsibilities: In overall charge of busy store operations. Hiring, training, and motivating employees. Budget management, sales forecasting and working with P&L Cash and finance control and management. Organizing staff schedules and training. Managing staff and customer queries. Managing and maintaining high team performance standards.

Credit Management and Development Professionals Chicago, IL

Director of Operations Achievements: Championed & implemented a successful new Code of Business Conduct. Developed & implemented many successful operational/ business strategies. Created numerous successful partnerships & strategies to ensure revenue goals.

1/2004 3/2006

Responsibilities: Develop, implement, fulfill, and monitor the short and long-term business and mission based objectives approved by the Board of Directors. Direct the development of procedures to implement organizational policy and regulations. Supervise and coach executive staff in the fulfillment of agency operations, adopted policies, procedures, and applicable regulations. Oversee preparation and execution of departmental budgets on annual basis, to include projected income and expenses; Administer and monitor revenues and expenses in relation to annual budget.

BOP Investment Corp, Inc.

Senior Operations Manager Assistant Operations Manager Marketing Manager Achievements:

1/1999 1/2004

Created a more responsive market driven organization resulting in increased sales from 1.3 million to 4 million in 2 years Substantially improved productivity while reducing staffing and operational cost by 28% Returned company to high profitability through strategic and efficient restructuring

Responsibilities: Key role in developing and implementing organizational strategy that will drive the growth of the residential real estate business in the region Liaise with senior executives across the organization to ensure that all operational strategies and activities are integrated with other parts of the business and align with overall corporate objectives P&L responsibility of new acquisition business Build and manage close key relationships with customers

Education
Chicago State University, Chicago, IL MS.ED Southern University & A&M College, Baton Rouge, LA
B.S. Marketing

Present

7/1997

Customer Service Certification Heartsaver AED Certification Heartsaver CPR Certification

8/2009

6/2012