Sample E-Commerce Project

Tasks
ID Task Name 1 Project Planning Phase 2 Project Initiation Process 3 4 5 Develop engagement letter & proposal for requirements analysis phase Present requirements analysis phase proposal for steering committee review Revise project proposal as needed and submit for final approval Project Management Project Management Resource Names

6 Project Kickoff meeting 7 Project Start-up Processes

8 Identify Customer Project Management and Team Members Project Management 9 Identify Partner Team: Sales, Project Team members 10 Develop Client Communication Plan 11 Develop Contingency Plan 12 Prepare Work Environment 13 Prepare Project Binder 14 Project Control/Reporting Processes 15 Establish Change Control Process 16 Establish Issue Management Process 17 Establish Status Tracking and Reporting Process 18 Requirements Analysis Phase 19 Map out current and future Technology/Business Plan (Big Picture) Graphic and textual visualization/documentation of key elements Project Management Project Management Project Management Project Management Project Management Project Management Project Management Project Management

20 Client/Consultant team meetings to brainstorm plan 21

22 Presentation of technology/business plan to project team

23

Modification of technology plan as needed and presentation to team for approval.

24 Approval of technology/business plan by project team 25 Define and document strategic e-business plan 26 Interview key senior business and IT managers involved in the e-business initiative

27 Assess and document strategic readiness 28 Identify transactions to be completed via e-commerce 29 Define and document critical success factors/measurements 30 Cost/.Benefit /Risk Analysis 31 Global strategy/Competition 32 Brand management/Portal strategies 33 Tax and monetary issues 34 Legal issues 35 Security issues 36 IT Staffing 37 Current systems review & gap analysis 38 39 Statement of business requirements, impacts and prioritization of initiatives Document strategic e-business plan for steering committee review Document current project, including budget, requirements, deliverables, timeframes, etc. Define and document project acceptance criteria & ongoing support requirements

40 Define scope of current project/product 41

42 Define and document critical success factors/measurements 43

44 Assemble internal and external teams to launch project 45 Assemble needed GUI and system design expertise 46 Assemble needed business analyst and knowledgeable expertise

47 Assign individual(s) responsible for customer profiles 48 Assemble needed programming expertise 49 50 Select external implementation partners/outsourcing requirements Identify tools, technical requirements and einfrastructure

51 52 53 54 55

Review and document current network and application einfrastructure

Client

Review needed technology application, hardware, software Consultant and network requirements Document Disparities between existing environment and recommended Design & document e-infrastructure plans with varying scalability & availability options/projected growth Present plan to XYZ Company and gather feedback to make needed changes. Consultant

56 Receive approval on infrastructure plan 57 Acquire needed application, network and/or hardware tools 58 Setup Development Environment 59 Create Development Environment 60 Build Development Database 61 Set up Development Workstation 62 63 64 Install ERP, Commerce Server, Dev tools & other needed applications Prepare Software/Web Development Plan for Implementation Phase Document current project, including budget, requirements, deliverables, timeframes, etc. Define and document project acceptance criteria & ongoing support requirements Consultant Consultant Consultant Consultant

65 Define and document critical success factors/measurements 66

67 Implementation Phase 68 Design Process 69 Web Design & Deployment 70 Business process design 71 Map and document ideal business process XYZ would like to deliver

72 Capture and document important business events 73 Capture and document business objects and rules 74 Define customer profiles 75 Define knowledgeable schema 76 Identify and document application and networking services required

77 Identify and document required Instrumentation 78 Identify and document needed integration with the ERP & other applications Present preliminary design document for review and feedback Modify design document as needed and present to project team for approval Develop and iteratively review requirements and design document

79 Create consolidated design/requirements document 80 81

82 Approval by project team of preliminary design document 83 Consultant

84 Develop content plan 85 Initial storyboard 86 ERD (Entity Relationship Diagram) Development 87 Develop Workflow models 88 Site analysis plan 89 Interface Design 90 Plan style elements 91 Define basic site requirements 92 Deploy content management tools and processes 93 Design and document screen configuration requirements 94 Incorporate e-commerce best practices 95 Final storyboard 96 Site prototype 97 Prototype end-customer interfaces and interactions 98 Prototype customer service interfaces and interactions 99 Site security plan 100 ERP Back Office integration 101 Review functionality of current pipeline components 102 Compare current functionality of application integration/pipeline components with current needs Review ERP specification requirements and proposed deliverables, budgets, timelines, acceptance criteria, etc. Consultant Consultant

103 Arrange with ERP consulting to make needed modifications 104

105 Approve and begin ERP development project 106 Monitor progress of ERP development project and perform

iterative testing as feasible 107 Test and/or review ERP deliverables and documentation 108 Integration plan for other applications 109 Physical database model 110 Database schema 111 Design review and approval 112 System test plan 113 Content conversion and development 114 Content sourced, tagged and published 115 Web and application server installation 116 RDBMS installation 117 Code construction 118 Business rules construction 119 Unit testing 120 Code assembly 121 Integration code construction 122 Integration assembly 123 System testing 124 Define Success Criteria 125 Design User Test Scenarios 126 Design Integration Test Scenarios 127 Design System Test Scenarios 128 Assess Test Environment: hardware & software requirements Project Management, Client Consultant Consultant Consultant Consultant Consultant Consultant Project Management

129 Design process for tracking bugs found in testing 130 Design process to build test data 131 Review Systems & Integration Test Plan 132 Validation Process 133 Component Tests 134 Report Tests 135 Query Tests 136 Application Interface Tests 137 Web user tests 138 Back Office Integration Tests

Consultant Consultant Consultant Consultant Consultant

139 Conduct System Tests 140 Review Testing Results 141 Test Support Operations 142 Final validation review 143 Site reports 144 Go-live plan 145 Site hosting 146 Data hosting 147 XYZ training 148 System documentation 149 Go Live 150 Coordinate go-live 151 Site administration and maintenance 152 Final data conversion 153 Port to production servers 154 Turn on Back Office Integration 155 Go Live 156 Post Go Live 157 Performance monitoring 158 Ongoing maintenance 159 User Support and Guidance 160 Change requests 161 Business review 162 Post mortem 163 Obtain Implementation Signoff. 164 Ongoing Project Management Phase 165 Manage Financial Information 166 Write Status Reports 167 Manage Project Plan & Actuals 168 Manage Change Control 169 Review and Maintain Issue Log 170 Maintain Risk Log 171 Conduct Project Status Meetings 172 Conduct Client Briefings 173 Conduct User Communications

Consultant Project Management Client Project Management

Consultant

Consultant

Project Management Project Management Project Management Project Management Project Management Project Management Project Management Project Management Project Management Project Management

174 Perform Day to Day Meetings and Issue Management

Project Management

Resources
ID Name Group Max Units Peak Units 1 Project Management 100% 2,600% 2 Consultant 100% 2,100% 3 Training 100% 0% 4 Client 100% 200% 5 Senior Consultant 100% 0% 7 Project Management 100% 0% 8 Testing 100% 0% 9 Project Manager 100% 0% 10 Application Administrator 100% 0% 11 DBA 100% 0% 12 Technical Lead 100% 0%

Assignments
Task ID Task Name Develop engagement letter & proposal for requirements 3 analysis phase 6 8 9 10 11 12 13 15 16 Resource Name Project Management Project Project Kickoff meeting Management Project Identify Customer Project Management and Team Members Management Project Identify Partner Team: Sales, Project Team members Management Project Develop Client Communication Plan Management Project Develop Contingency Plan Management Project Prepare Work Environment Management Project Prepare Project Binder Management Project Establish Change Control Process Management Establish Issue Management Process Project

17 51 52 53 59 60 61 62 83 91 93 124 124 125 126 127 128 129 130 131 134 135 136 137 138 139 140 141 142

Establish Status Tracking and Reporting Process Review and document current network and application einfrastructure Review needed technology application, hardware, software and network requirements Document Disparities between existing environment and recommended Create Development Environment Build Development Database Set up Development Workstation Install ERP, Site Commerce Server, Dev tools & other needed applications Develop and iteratively review requirements and design document Define basic site requirements Design and document screen configuration requirements Define Success Criteria Define Success Criteria Design User Test Scenarios Design Integration Test Scenarios Design System Test Scenarios Assess Test Environment: hardware & software requirements Design process for tracking bugs found in testing Design process to build test data Review Systems & Integration Test Plan Report Tests Query Tests Application Interface Tests Web user tests Back Office Integration Tests Conduct System Tests Review Testing Results Test Support Operations Final validation review

Management Project Management Client Consultant Consultant Consultant Consultant Consultant Consultant Consultant Consultant Consultant Project Management Client Consultant Consultant Consultant Consultant Consultant Consultant Project Management Consultant Consultant Consultant Consultant Consultant Consultant Project Management Client Project

154 159 163 165 166 167 168 169 170 171 172 173 174

Turn on Back Office Integration User Support and Guidance Obtain Implementation Signoff. Manage Financial Information Write Status Reports Manage Project Plan & Actuals Manage Change Control Review and Maintain Issue Log Maintain Risk Log Conduct Project Status Meetings Conduct Client Briefings Conduct User Communications Perform Day to Day Meetings and Issue Management

Management Consultant Consultant Project Management Project Management Project Management Project Management Project Management Project Management Project Management Project Management Project Management Project Management Project Management