M O L LY C A L D W E L L

3 7 4 H I L LT O P D R I V E • C O N E S T O G A , P A • ( 7 1 7 ) 4 7 1 - 9 9 9 5
M O L LY E C A L D W E L L @ G M A I L . C O M

EDUCATION
 Millersville University of Pennsylvania, Millersville, PA May 2005 to present
Bachelor of Arts
Major: Speech Communication with Public Relations Option
Minor: Government and Political Affairs

EXPERIENCE
August 2005 to present: Customer Service Representative, The Jay Group, Lancaster, PA
 Provided quality customer service to customers of 20 clients, by phone and
email
 Maintained knowledge of systems and products for various clients
 Assisted in the training of new employees
 Proofread emails and training documents

March 2008 to November 2008: Student Volunteer, Campaign of Barack Obama, Lancaster,
PA
 Assisted in outreach on college campuses
 Aided field organizers in recruiting local volunteers
 Assisted field organizers in setting up campaign events in the community

RELATED COURSES
 Fundamentals of Speech
 Fundamentals of Public Relations
 State and Local Government
 Introduction to Political Studies

HONORS AND ACTIVITIES

 President, Millersville University Gay-Straight Alliance, 2006-2008
 Public Relations Director, Millersville University Gay-Straight Alliance,
2008-2009
 Member, Millersville University Students for Obama, 2008
 National Day of Silence participant, 2006, 2007, 2008, 2009
 Millersville’s Women’s Leadership Retreat attendant, 2007

STRENGTHS
 Proficient in Microsoft Office XP and 2007, Windows XP and Vista, familiar
with Adobe Photoshop, excellent leadership skills and ability, effective
public communication skills, strong writing and proofreading abilities,
artistic visual skills, delightful sunny disposition, outgoing and supportive.

REFERENCES
 Available upon request