Jessie J.

Moon
838 Sir Michael Dr., Salt Lake City, UT, 84116 (801)696-0567

PERSONAL PROFILE
Dedicated, hard-working professional with more than 10 years of experience in customer service, sales, and team leadership anxious to be part of a company I can grow with.

SKILLS
SALES Lead Development Excellent Time Management Easily Builds Rapport Identifies Needs Overcomes Objections Highlights Benefits Is Always Closing LEADERSHIP Listens Leads by Example Defines Expectations Promotes Accountability Rewards Excellence Resolves Conflict Recruiting/ Interviewing QUALITIES Punctual Dedicated Loyal Money Driven Positive Always Learning Resolves Conflict

PROFESSIONAL EXPERIENCE
Team Lead/Sales Agent
ECS Credit Repair Lead Development, generating new sales from my clients Focus on closing all doors for the sale Build Rapport Coaching/Training Defines Expectation to my team, by having guidelines they follow Sales 75% of my day Oct 2012- Oct 13 Murray, UT

I was able to run 10-15 agents in my team, I provided them with all the information they needed to succeed. I was reliable and always on time very dedicated to growing with my team and the company.

Appointment Setting
Elite Pay Global B2B for Merchant Services Cold calling to set appointments for Merchant Services

Dec 2009 Sept 12 Salt Lake City, UT

I was able to increase sales for the Merchants by helping them get the services they needed to put money back into their pocket or business.

838 Sir Michael Dr. , Salt Lake City, Ut, 84116 (801)696-0567 Jessie Moon

Jessie J. Moon Results Driven Team Leader CE Trainer

ACS Trained all departments on updates from Verizon Wireless (est. agents 380) Presentations Supervised agents during time frame of training. Friendly, Positive attitude (Prior positions at ACS Workforce/Project Analyst, Customer Service) Aug 2005 June 09 Salt Lake City

Provided 380+ agents with all of Verizon Wireless updates, Managed my time wisely to meet deadlines.

Feature Films For Families Customer Service Inbound calls customer service Offer product/ up sale Customer Satisfaction

Dec 2002 Aug 2005 Salt Lake City

Provided excellent customer service helping all clients with their needs with a memorable experience for them.

EDUCATION
2013 Present Salt Lake Community College Business Management Expected Graduation 08/2015

838 Sir Michael Dr., Salt Lake City, UT, 84116 (801)696-0567 Jessie Moon