You may see a work process in SAP in hung state thru SM50 transaction code.

The following steps will explain you the detailed process on dealing with the killing it.

Procedure:
1. Try to kill it in SM50. Select the work process, and in the Process menu, select either Kill with core, or without core option. 2. se transaction SM04 using the Sessions !utton. Try to end all the sessions of the user. ". #f killing the process $ia the SAP instance fails, you will need to kill it from the Operating syste le!el. #dentify the P"# of the work processes enter a $ill %& from a %#& command prompt. #n case of 'indows, you can do it from 'indows (as$ anager.

'. (n %T, if e$erything else has failed, there should !e an executa!le called sapnt$ill in your )usr)sap)S*S)e+e)run directory. se the P"# with it.

You can also use the ,S-#.OS0 program, in case if the issue is not resol$ed. )owe$er, the most important thing to remem!er when killing a *P in SM50 is +hange to restart option to %o as otherwise the session can ,ump !ack in sometimes as most of its memory is not actually li$ing in the *P.