Documente Academic
Documente Profesional
Documente Cultură
UBS,
Copyright © 2001 by Ludhiana
Harcourt, Inc. All rights reserved.
LEARNING OBJECTIVES
Quotas are fundamental parts of a company, because they provide
the sales force with direction and goals.
What is a Quotas
Why quotas are important.
Principles of Sales Quotas.
The various types of quotas.
The methods for setting quotas.
Selling by objectives sets future targets.
Procedure for setting quotas with salesperson.
A good sales quota is SMART
UBS,
Copyright © 2001 by Ludhiana
Harcourt, Inc. All rights reserved.
WHAT IS A QUOTA?
UBS,
Copyright © 2001 by Ludhiana
Harcourt, Inc. All rights reserved.
WHY ARE QUOTAS
IMPORTANT?
UBS,
Copyright © 2001 by Ludhiana
Harcourt, Inc. All rights reserved.
Principles of Sales Quotas
UBS,
Copyright © 2001 by Ludhiana
Harcourt, Inc. All rights reserved.
TYPES OF QUOTAS
UBS,
Copyright © 2001 by Ludhiana
Harcourt, Inc. All rights reserved.
Sales volume quotas includes dollar or
product unit objectives for a specific period
of time.
UBS,
Copyright © 2001 by Ludhiana
Harcourt, Inc. All rights reserved.
TYPES OF QUOTAS
UBS,
Copyright © 2001 by Ludhiana
Harcourt, Inc. All rights reserved.
TYPES OF QUOTAS
UBS,
Copyright © 2001 by Ludhiana
Harcourt, Inc. All rights reserved.
TYPES OF QUOTAS
• Profit quotas.
UBS,
Copyright © 2001 by Ludhiana
Harcourt, Inc. All rights reserved.
The two types of profit quotas:
UBS,
Copyright © 2001 by Ludhiana
Harcourt, Inc. All rights reserved.
TYPES OF QUOTAS
• Sales volume quotas.
Monetary sales Volume Quota (Torrent Pharmaceuticals)
Unit sales volume Quota (General Motors)
Point sales volume Quota
• Profit quotas.
• Expense quotas.
UBS,
Copyright © 2001 by Ludhiana
Harcourt, Inc. All rights reserved.
Expense quotas are aimed at controlling costs of
sales units. Often expenses are related to sales
volume or to the compensation plan.
UBS,
Copyright © 2001 by Ludhiana
Harcourt, Inc. All rights reserved.
TYPES OF QUOTAS
• Sales volume quotas.
Monetary sales Volume Quota (Torrent Pharmaceuticals)
Unit sales volume Quota (General Motors)
Point sales volume Quota
• Profit quotas.
• Expense quotas.
• Activity quotas.
Copyright © 2001 UBS,
by Ludhiana
Harcourt, Inc. All rights reserved.
Activity quotas set objectives for job-related
duties useful toward reaching salespeople’s
performance targets.
UBS,
Copyright © 2001 by Ludhiana
Harcourt, Inc. All rights reserved.
Customer satisfaction refers to feelings about any
differences between what is expected and actual
experiences with the purchase.
UBS,
Copyright © 2001 by Ludhiana
Harcourt, Inc. All rights reserved.
TYPES OF QUOTAS
• Sales volume quotas.
Monetary sales Volume Quota (Torrent Pharmaceuticals)
Unit sales volume Quota (General Motors)
Point sales volume Quota
• Profit quotas.
• Expense quotas.
• Activity quotas.
UBS,
Copyright © 2001 by Ludhiana
Harcourt, Inc. All rights reserved.
METHODS FOR SETTING SALES
QUOTAS
• Quotas based on forecasts and potentials.
UBS,
Copyright © 2001 by Ludhiana
Harcourt, Inc. All rights reserved.
SELLING BY OBJECTIVES SETS
FUTURE TARGETS
UBS,
Copyright © 2001 by Ludhiana
Harcourt, Inc. All rights reserved.
FIGURE 7.2 THE FOUR MAJOR AREAS TO ESTABLISH OBJECTIVES
WITH EACH SALESPERSON
SALES
Step 1: Organizing the Job MANAGEMENT
Salesperson
1. Regular
2. Problem Solving
3. Innovative
UBS,
Copyright © 2001 by Ludhiana
Harcourt, Inc. All rights reserved.
THE PROCEDURES FOR
SETTING QUOTAS WITH
SALESPEOPLE
• Schedule Planning.
• Conferencing with each salesperson.
• Prepare a written summary of goals agreed
upon. (a summarized quota statement)
• Optional group meeting to share objectives.
UBS,
Copyright © 2001 by Ludhiana
Harcourt, Inc. All rights reserved.
FIGURE 7.3 INDIVIDUAL GOAL SETTING FORM
N am e
F o r Y ear
L is t Y o u r R e s p o n s ib ility A r e a
R e s u lts E x p e c te d
1 . $ V o lu m e / m o n th
2 . $ E x p e n se/ m o n th
3 . G r o ss m a rg in / m o n th
4.
5.
6.
7.
8.
9.
10.
11.
12.
O th er
I n s tr u c tio n : L is t th e r e g u la r, o n g o in g , r e c u r r in g o b je c tiv e s. C o v e r th e te n m a jo r r e s p o n -
s i b i l i t i e s o f y o u r j o b n e x t y e a r t o m a n a g e t e r r i t o r y, a c c o u n t s , c a l l s , a n d y o u r s e l f .
Copyright © 2001 by UBS, Ludhiana
Harcourt, Inc. All rights reserved.
How Does Value Forward Network
(Research Firm) Calculate Sales Quotas?
• Step One:
First, analyze firm's current sales model metrics and corporate revenue
objectives and growth goals.
• Step Two:
Then research and review the current market's size and growth potential
nationally to understand industry's market demand.
• Step Three:
After this process is completed, then investigate and analyze the market
potential of product or service in each salesperson's territory.
• Step Four:
Lastly, integrate the data into an operating model where we then calculate
each salesperson's sales quota as well as a cumulative sales quota for your
whole sales team.
UBS,
Copyright © 2001 by Ludhiana
Harcourt, Inc. All rights reserved.
A GOOD QUOTA PLAN IS
SMART
Specific
Measurable
Attainable
Realistic
UBS,
Copyright © 2001 by Ludhiana
Harcourt, Inc. All rights reserved.
THANK YOU
UBS,
Copyright © 2001 by Ludhiana
Harcourt, Inc. All rights reserved.