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This research project, funded by the National Institute of Justice, was developed to test and evaluate the design of NOP. This research project sought to determine whether the department’s new performance assessment process effectively communicated and legitimized the organization’s management philosophy as expressed by the redefinition of roles, responsibilities, and relationships between and among officers and supervisors. A quasi-experiment was designed to test the impact of the new process on the attitudes of both officers and the citizens they serve.
This research project, funded by the National Institute of Justice, was developed to test and evaluate the design of NOP. This research project sought to determine whether the department’s new performance assessment process effectively communicated and legitimized the organization’s management philosophy as expressed by the redefinition of roles, responsibilities, and relationships between and among officers and supervisors. A quasi-experiment was designed to test the impact of the new process on the attitudes of both officers and the citizens they serve.
This research project, funded by the National Institute of Justice, was developed to test and evaluate the design of NOP. This research project sought to determine whether the department’s new performance assessment process effectively communicated and legitimized the organization’s management philosophy as expressed by the redefinition of roles, responsibilities, and relationships between and among officers and supervisors. A quasi-experiment was designed to test the impact of the new process on the attitudes of both officers and the citizens they serve.
TECHNICAL REPORT
lL
eS
‘Evaluating
‘Patrol | Officer Lae ee ee
Patrol Officer
aL a neil
So Be
ee
os
A Research Project
of the
HOUSTON POLICE DEPARTMENT
Houston, Texas
and the
POLICE FOUNDATION
Washington, DC
Supported by Funding
from the
NATIONAL INSTITUTE OF JUSTICE
Office of Justice Programs
US. Department of Justice
Washington, D.C.
Grant Number
87-1}-CX0055TECHNICAL REPORT
poe:
a
hele
Prepared by:
Mary Ann Wycotf
Police Foundation
Subcontractor
and
Timothy N. Oettmeier, Ph.D.
Houston Police Department
Project Director
This project was supported by
Grant 87-]-CX-0055
tothe
Houston Police Department
from the
[National Institute of Justice,
Office of Justice Programs,
USS. Department of justice.
Points of view or opinions
expressed in this docunent
are those ofthe authors and
donot necessarily represent
‘the offal postion of the
US. Depertment of Justice,
the Houston Police Department,
orthe Police FoundationACKNOWLEDGMENTS
‘The planning, implementation, and evaluation of this project could not have been successfully completed
without the assistance of several people. Among thers are the original Project Director, Ms. Cynthia Sulton
‘and former Assistant Project Director, Ms. Myra. C. English.
‘The original Performance Evaluation Design Commitice member, al of whom volunteered to participate in
this project because oftheir bli that «better system was needed, should be highly commended. They are:
Officers M. J. Bench, T. S. Lindabury, S. R. Straughter, R. Reedy, G. V. Hoguoad, J. D. Rangel, C.
8. Chapman, P. D. Hazokins, M. W. Waltmeon, M. A. Penco, M. L. Miller, K. E. Smith, and K.R. Motley.
A special thanks is extended to Mr. William H. Bieck for his insight, constructive critiques, and active
involvement in administering the implementation ofthe field experiment
(Captains Mike Thaler and Davi Massey, along with former Assistant Chief Tom Koby, are to be recognized
{or their support in ensuring the needed cooperation to conduct this experiment atthe Westside and North
‘Shepherd Patrol Stations.
‘This research has spanned three diferent administrations within the department. Former Police Chiefs
Lee P. Brown and Elizabeth M. Watson, along with current Chief of Police Sam Nuchia are tobe
commended for providing on-going support for this study. The mere fact this project was able to reach a
‘successful conclusion was du, in large part, to their commitment to se it througis to the end.
Even more important is the patience understanding and guidance ofthe National Institute of Justice, espe-
Gilly Program Monitor Lois Felson Mock, for believing inthis department and this project. Without their
suppor, this project clearly would mot have ben completed.
A special thanks is extended to Lt, Jim Wilder, Office Bill Plunkett, and Officer Mike Williamson for their
assistance in administering the surveys
We thank Dr. Wesley Skogan of Northwestern Liniversity for conducting the data analysis for this project
‘and for guiding us through statistical issues.
We are grateful o Officer Danny Brown for his dedication and assistance in publishing this report
Lastly, this project could not have been completed without the support of hundreds of police officers who
‘were asked and tld to participate in this project. A police officer's ob is dificult enough without having to
be distracted by research work. Our men and women are to be commend for tolerating what has proved to
bean interesting and worthwhile experience.
Mary Ann Wycoff
Timotity N. Oettmeier
September, 1995