ABSTRACT In a time when hierarchy is being replaced by teamwork, participative leadership, empowering employees, improving customer service and

re-engineering, employers need to look at other alternatives that will support and enhance personnel development !rgani"ations are asking personnel #or more productivity with less resources $ayers o# management are being reduced causing increased work loads and supervisors are managing larger work groups with larger spans o# control The traditional top down supervisor-only evaluation systems are no longer practical Supervisors with increased workloads and a large number o# reporting relationships lack the opportunity to observe and provide #air, accurate, credible and motivating per#ormance appraisals The purpose o# this pro%ect report was to gather in#ormation that would assist in the development o# a #air, accurate, honest and ob%ective per#ormance appraisal system This research pro%ect utili"es an evaluative research methodology The #ollowing &uestions were answered while completing this pro%ect ' ( ( )hat is *+,-degree #eedback per#ormance appraisalsShould *+,-degree #eedback be used #or development or #or management decisions such as raises and promotion also* )hat are the advantages and disadvantages o# *+,-degree #eedback-

4.

Should

the

raters

providing

#eedback

be

anonymous-

The procedures included an e.tensive literature review o# three research papers located at the /ational 0ire Academy and several books by noted authors on the sub%ect o# multiple source per#ormance appraisals An interdepartment survey was conducted to determine how personnel #elt about