COUPLES FOR CHRIST

RFID ORDERING GUIDELINES

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CFC/HOLD/SFC RFID ORDERING GUIDELINES DEFINITION AND NOTES

Radio-frequency identification (RFID) is the wireless non-contact use of radio-frequency electromagnetic fields to transfer data, for the purposes of automatically identifying and tracking tags attached to objects. Embedded in the CFC RFID card is a unique RFID number which is linked to a Member Profile. For security purposes, no other information is stored in the RFID card. All other data of the member can be accessed only through the Members Management Database.

RATES
Definition New Order Re-Order
First time orders Lost due to negligence Lost due to robbery, fire, or natural calamities; supported by Affidavit of Loss Wrong name printed because of wrong data in the Members Management Database; Change of photo; Defective RFID

Rate
Php 150 Php 500 Php 150

Inclusions
RFID, Lace, Case RFID, Lace, Case RFID, Lace, Case

Re-Print

Php 100

RFID

RFID Order Inclusions:

LACE CASE

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CFC/HOLD/SFC RFID ORDERING GUIDELINES ORDERING PROCESS

REQUIREMENTS: 1. Member ID Number member data must first be encoded in the Members Management Database (The RFID Printing Software gets the Member ID Number, Last Name, First Name, Nickname,
Area, and Blood Type from the Members Management Database. If the nickname field is blank, the system will automatically use the members first name. MIST will not be liable for encoding errors in the Members Management Database.)

2. Confirmed Transaction complete the online registration process and pay the transaction amount (MIST does not print RFIDs without a confirmed transaction.) 3. Photo scan 2x2 (320x320 pixels) ID photo and save as JPEG file with the file name LastNameFirstName (e.g., DelaCruzJuan.jpg) (Photos uploaded in the database are automatically
resized to save space. Original photos are discarded once resized. Thus, we require members to send their photos for the RFID.)

a. Your photos must show a close-up of your full head and shoulders. It must be only of you with no other objects or people. b. Photo background must be any solid color (preferably blue). c. Send photo/s to rfid@cfcglobaldata.com along with the confirmed transaction.

ONLINE ORDERING
MEMBER Create an online transaction in the CFC Home Office Online.
ORDER STATUS: PENDING

PAYMENT CONFIRMATION
CFC FINANCE Verify if payment has been made Confirm payment
ORDER STATUS: CONFIRMED or RETURNED (if payment details do not match Finances record) *Once transaction is CONFIRMED.

PRINTING & RELEASING

CFC MIST Download new
(confirmed)

transactions Download and Edit photos

ORDER STATUS: FOR PRINTING

Pay transaction amount (refer to PAYMENT GUIDELINES)

Print RFID/s
ORDER STATUS: PRINTED

ORDER STATUS: WAITLIST or CONFIRMED (if payment method is credit card)

MEMBER Send photo/s to

rfid@cfcglobaldata.com

along with the confirmed transaction.

Notify Member once RFIDs are printed MEMBER Claim the RFID/s
ORDER STATUS: RELEASED

TIMELINE: For BANK transactions, payment confirmation takes up to 14 working days from the day you entered your deposit details. This may extend to 19 working days during peak season (deadline and end of the month). CREDIT CARD transactions confirm automatically if payment is successful. CASH transactions are confirmed by the CFC Cashier once payment has been made. RFID production takes five (5) to ten (10) days upon confirmation of transaction and submission of photo/s. CFC MIST does not print RFIDs without a confirmed transaction and submitted photos.

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CFC/HOLD/SFC RFID ORDERING GUIDELINES

RFID Ordering is done online via CFC Home Office Online which may be accessed through its URL (www.cfchomeoffice.com) or through the CFC Global Website (www.couplesforchristglobal.org). STEP 1: LOG IN For you to log in, you must have your Member ID Number which can be retrieved from the Members Management Database (CFC Global Data, HOLD Infosystem, SFC Infosystem, YFC Infosystem, KFC Infosystem). Contact your chapter servants/encoders to have access to the information. For first time users: a. Click No account yet? Sign-up here. b. Enter your Member ID Number and Email Address.

MM-2014-012345 myname@myemail.com

Details entered should match database record.

c. Click Submit once the Member ID Number and Email Address are already entered. d. Check your email Inbox for the system-generated password. You may also check your Junk/Spam folder in case the message is marked as unsolicited mail. e. Log in using the credentials (Member ID and Password) sent to your email.

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CFC/HOLD/SFC RFID ORDERING GUIDELINES

STEP 2: CLICK EVENTS REGISTRATION From the links found in the Dashboard, click Events Registration.

STEP 3: SELECT EVENT From the list of active events, choose [MINISTRY] RFID Ordering and click REGISTER.

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CFC/HOLD/SFC RFID ORDERING GUIDELINES

You will be led to the event page containing relevant details. Click Next to proceed.

STEP 4: SELECT PAYMENT OPTION You can either pay through cash, bank, credit card, or bills payment. Read carefully the instructions in each option before you proceed. Tick your chosen mode of payment then click Next. For Bank Payments, deposit the transaction amount in any of the following accounts: a. Banco De Oro Savings Account # 6810020704 b. Bank of the Philippine Islands Current Account # 0123-4662-76 Savings Account # 0124-0313-97 c. China Bank Current Account # 104-098131-1 d. Philippine National Bank Savings Account # 3699-938000-22 Account Name: Couples for Christ Global Mission Foundation Inc.

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CFC/HOLD/SFC RFID ORDERING GUIDELINES

STEP 5: REGISTER DELEGATES Register yourself or other members from your chapter by typing their name on the search field. Select the member you would like to register then click Add. When youre done adding the members, click Next.

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CFC/HOLD/SFC RFID ORDERING GUIDELINES

STEP 6: REGISTER SUB-EVENT (OPTIONAL) Use this facility to register for workshops (in the case of conferences) and other activities that are part of the main event. In the case of RFID Ordering, just skip this step by clicking Next.

STEP 7: CHECKOUT Enter the chapter heads name, email address, and contact numbers. Registration summary is also shown in this page. Click Next to proceed.

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STEP 8: PROCESS PAYMENT Review your total bill and your chosen payment option. Check the box if you have read and agree to the Payment Guidelines and Terms and Conditions. Click Pay Now to proceed.

STEP 9: CONFIRMATION Your registration status will be shown. It can either be confirmed (for approved credit card transactions) or pending (cash, bank, and bills payment transactions). If your transaction has items that Finance cannot reconcile, they will INVALIDATE or RETURN the transaction so that you can register again. Please read the Terms and Conditions thoroughly before your registration. A TRANSACTION ID will be assigned for each transaction. Take note of this as it would be helpful in tracking the status of your transaction. An email notification regarding the status of your registration will be sent to you and your chapter head (indicated contact person).

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CFC/HOLD/SFC RFID ORDERING GUIDELINES TERMS AND CONDITIONS

1. PAYMENT

a. Payment should be made within five (5) calendar days upon creation of transaction. All pending (without payment) transactions will expire after the said grace period. b. Pay the exact transaction amount as reflected in your transaction summary. Any amount in excess of the total bill will not be returned. The system accepts one payment per transaction only. Multiple deposits to complete the payment for one transaction are not allowed.
2. CHANGE OF NAMES

a. Change of names is not allowed. If you really need to modify the names in your order, submit REQUEST TO CANCEL/INVALIDATE TRANSACTION to CFC Finance (only if the status is either PENDING or WAITLIST). Once your transaction is cancelled (if status is PENDING) or invalidated (if status is WAITLIST), you can then create a new transaction with the correct details. b. Confirmed transactions can no longer be modified.
3. CHANGE OF PAYMENT OPTION

a. Change of payment option is allowed only if the transaction is still pending. To do so, submit REQUEST TO CHANGE PAYMENT OPTION to CFC Finance. b. Change of payment option is no longer allowed if the transaction has a WAITLIST or CONFIRMED status.
4. CANCELLATION OF TRANSACTION

a. Cancellation of transaction is only allowed if transaction is still pending. To do so, submit REQUEST TO CANCEL/INVALIDATE TRANSACTION to CFC Finance. b. Transactions with WAITLIST status will be returned if CFC Finance cannot reconcile payment details submitted. If the member fails to submit proof of payment that matches CFC Finances records, the transaction will be invalidated. c. Confirmed transactions can no longer be cancelled.
5. REFUND

a. Refund is only applicable if payment has been made but no online transaction was created and the member decided not to pursue the RFID ordering anymore. To process refund, submit a REQUEST FOR REFUND to CFC Finance.
6. PRINTING AND CLAIMING OF BATCH ORDERS

a. Printing of RFIDs is done per transaction. MIST will not print the RFIDs unless the photos are complete (all names in the transaction have a corresponding photo). b. Claiming of RFIDs is also per transaction as MIST will sort the printed RFIDs by ministry, by area, and by transaction. To claim the RFID/s, member must present a copy of the confirmed transaction.

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7. RE-ORDER

a. Lost RFIDs can be reprinted at a cost. i. If loss is due to negligence, member has to pay Php500 for the whole set (RFID card, lace, and case). ii. If loss is due to uncontrollable circumstances such as robbery, fire, or natural calamities, member has to submit Affidavit of Loss and pay Php150 for the whole set. b. Payment can be made via bank deposit (same account/s where payment for RFID is deposited) or cash. Once payment has been done, submit REQUEST FOR RFID RE-ORDER/RE-PRINT to CFC MIST. c. CFC MIST will process request and will notify Member once RFID is ready for release.
8. RE-PRINT

a. Re-prints can be made for the following cases: i. Misspelled Name ii. Change of Information in the RFID (Name, Blood Type, Area)
The RFID Printing Software gets the Member ID Number, Last Name, First Name, Nickname, Area, and Blood Type from the Member Management Database. If the nickname field is blank, the system will automatically use the members first name. MIST will not be liable for encoding errors in the Members Management Database.

b. c.

d.

e. f.

iii. Wrong Photo or Change of Photo iv. Defective RFID cannot be read by the RFID reader MIST will shoulder the re-printing expense (Php100) if the RFID was erroneously printed (mismatched photos even if the photos are properly named). Member will shoulder re-printing expense (Php100) for re-prints due to change of information (misspelled name in the Members Management Database, wrong blood type, etc.) or defective RFID due to physical card damage. Payment can be made via bank deposit (same account/s where payment for RFID is deposited) or cash. Once payment has been done, submit REQUEST FOR RFID RE-ORDER/RE-PRINT to CFC MIST. CFC MIST will process request and will notify Member once RFID is ready for release. The previously printed (old) RFID must be surrendered to MIST upon release of the new RFID. No member is allowed to have more than one RFID at the same time.

The following forms are available for download at CFC HOME OFFICE ONLINE DOWNLOADS (Click DOWNLOADS > CFC HOO DOCUMENTS > FORMS > HOO Request Forms v1.0):
REQUEST TO CANCEL/INVALIDATE TRANSACTION REQUEST TO CHANGE PAYMENT OPTION REQUEST FOR REFUND REQUEST FOR RFID RE-ORDER/RE-PRINT

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SUPPORT
For inquiries on how to encode members in the database or how to retrieve Member ID Number, contact: CFC Evangelization and Mission Planning Office (EMPO) +63 2 709-4868 loc 25 +63 2 709-6488 Or email: ogdcoordinator@cfcglobaldata.com For inquiries on how to order RFID card, contact: CFC General Administration Department (GAdmin) +63 2 709-4868 loc 12 +63 2 709-4846 For inquiries on payment options, requests to cancel transactions, or follow-up of payment confirmation, contact: CFC Finance +63 2 709-4868 loc 34 +63 2 709-4845 Or email: cfcfinance@cfcglobaldata.com For technical support (i.e., server error), inquiries on the order status, and requests for re-orders or re-prints, contact: CFC Mission Information Systems and Technology (MIST) +63 2 709-4868 loc 37 +63 2 709-4841 Or email: rfid@cfcglobaldata.com

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