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Edgeport/1 not working on USB 3.

0 ports
Instruction
Project Status Date Author Status

3AXD10000097083
Edgeport_not_working on USB3 ports.doc
Revision Version Page

JALAPENO

15.11.2012

FIRAKKJONI

AP

01

1/1

DigiEdgeport/1,RS232converter(3AUA0000050177)notworkinginUSB3.0ports
Problem:AfterstartofaPCprogramthatutilizesComofDigiEdgeport(ForexampleDriveStudio,or DriveWindowLight)inUSB3.0portcausesPCtocrashwithBluescreenmessage.EdgeportworksOKinUSB 2.0ports(yellowor.USB3.0portcanberecognizedbybluecolourinUSBport,seepicturesbelow

Solution:UseUSB2.0portsonyourPCorsearchfrominternetifDigiEdgeporthasreleaseddriversthat supportthisdevicetoworkonUSB3.0port.OruseMoxa:ssimilarproductNport5110Galvanicisolated USB/serialadapter(3AUA0000050176)thatworksonbothUSB2.0and3.0ports.

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