Ix3 Listeningscript Elementary

Scripts
UNITS 110
UNIT 1 1.1 1 J=James Martin, M=Marta Edberg J Could I ask you some questions, Marta? M Yes, sure. J Thanks. OK. Where are you from, Marta? M I m from !"eden. J Where do you li#e? M I li#e in !olna, a small to"n near !to$kholm. J %re you married or sin&le? M I m married "ith t"o $hildren. J What do you do? M I m an air'ort mana&er. J Whi$h $om'any do you "ork for? M I "ork for !to$kholm %ir'ort. J (o you tra#el for your )o*? M Yes, I do. I #isit other air'orts in +uro'e. , J=James Martin, D=Danni Hoffmann J Where are you from, (anni? ( I m from -ermany. J Where do you li#e? ( I li#e in .am*ur&. J %re you married or sin&le? ( I m sin&le. J What do you do? ( I m a restaurant o"ner and $hef. J Whi$h $om'any do you "ork for? ( I #e &ot my o"n $om'any. J (o you tra#el for your )o*? ( /o, I don t. I stay in .am*ur& mostly.
International Express Third Edition Elementary
1. J=James Martin, !=!icente Herrara J 0i$ente, $an you tell us somethin& a*out yourself and your "ork? 0 Certainly. My name is 0i$ente .errara, and I m from Chile. J Where do you li#e? 0 I li#e in Con$e'$i1n, a to"n near the sea. J What do you do? 0 I m an ar$hite$t. J What do you desi&n? 0 I desi&n houses and offi$es. J What time do you start "ork? 0 I start "ork at ei&ht o $lo$k. I $he$k my emails and ha#e a meetin& "ith my 'artner. Then "e "ork all day. I eat lun$h in the offi$e. I make some 'hone $alls in the afternoon and may*e #isit a 'ro)e$t and talk to the *uilders or the $ustomers. J What time do you finish "ork? 0 I finish "ork at a*out fi#e or si2 o $lo$k. J Whi$h lan&ua&es do you s'eak? 0 I s'eak !'anish and +n&lish. J (o you use +n&lish at "ork? 0 Yes, I do. I s'eak +n&lish "ith my $lients in the 3!%, and I "rite some emails in +n&lish. J I see. %nd "hat do you do at the "eekend? 0 I rela2 and 'lay "ith my $hildren. 1." J=James Martin, D=Danni Hoffmann J Can you tell us a*out the thin&s you do at "ork? ( Yes, sure. I &et to the restaurant at 4.56 a.m. and $he$k the food deli#eries. I "rite emails to 'eo'le "hen there is a 'ro*lem. I also make a lot of 'hone $alls. I ask 'eo'le in the market for fresh fish or fruit or somethin&. J .o" a*out your staff? ( They arri#e at a*out 16.66. I ha#e a meetin& "ith the kit$hen staff, the $ooks, and talk a*out the dishes for the day. I also ha#e a meetin& "ith the ser#i$e staff a*out the num*er of $ustomers, reser#ations, and so on. J (o you train your staff? ( Yes, I train the youn& $ooks. We do "orksho's and they 'ra$tise makin& ne" dishes. J What time does the restaurant o'en? ( The restaurant o'ens at 11.56. I meet the $ustomers and sho" them to their ta*les. 7un$h ser#i$e finishes at ,.66. We ha#e a *reak and then 're'are for dinner. (inner is from 8.66 till a*out 16.56. J !o it s a lon& day. ( Yes, it s a #ery lon& day. J .o" do you rela2? ( I do a lot of s'ort. I 'lay tennis at the "eekend and I &o s"immin& on my day off. J (o you stay at home and "at$h T0 or read? ( I don t "at$h T0. I &et home #ery late, so I "at$h films online or may*e listen to some musi$. J (o you e#er eat out at other restaurants? ( Yes, I do. I &o to other restaurants to learn a*out other styles and dishes. It s #ery interestin&.
1.# J=James Martin, !=!icente Herrara J What do you like doin& at "ork? 0 I really like desi&nin&. It s #ery e2$itin&. %nd I like "orkin& "ith 'eo'le, my 'artner and my $lients and makin& somethin& *eautiful. % *eautiful house, a *eautiful *uildin&. J %nd "hat don t you like? 0 I really like my )o*, *ut I don t like "orkin& late. !ometimes it &ets really *usy at "ork so I "ork till ei&ht or nine o $lo$k. %nd I really don t like "orkin& at the "eekend. I "ant to *e at home "ith my family. J What do you like doin& at home? 0 I like $ookin&. I make a *i& lun$h for the family on !undays. %nd I en)oy &oin& to the *ea$h "ith the kids and s"immin& or )ust "alkin&. J (o you ha#e any ho**ies? 0 Yes, I lo#e 'hoto&ra'hy. I take 'hotos of my kids all the time. %nd I really like old 'hotos. I ha#e a *i& $olle$tion in my study at home. 1.$ Italy -ermany Ja'an China !"eden 9oland Italian -erman Ja'anese Chinese !"edish 9olish
1.% T=Tim &'i((ips, )=)eceptionist T .ello. My name is Tim 9hilli's. I ha#e a meetin& "ith Mr Martine:. ; .ello, Mr 9hilli's. What time is your meetin&? T It s at ten o $lo$k. ; OK, I ll tell Mr Martine: s 9% that you re here. Can you si&n the 0isitors <ook? T Yes, of $ourse. ; .ello, Mi$helle. This is Janet at re$e'tion. Mr 9hilli's is here= OK, thanks. I ll tell him= Mr 9hilli's, here s a #isitor s $ard. If you d like to take a seat o#er there, Mi$helle "ill *e do"n shortly. 1.* +=+'airperson, I=Isabe((a, T=Tim, J=Jean, M=Mic'e((e C -ood mornin&, e#ery*ody. Wel$ome to the first meetin& to dis$uss our ne" soft"are >!'eed?i2 . I d like to start "ith some short introdu$tions. Could e#ery*ody introdu$e themsel#es? I ll *e&in and then "e $an &o round the ta*le. Well, as you kno", I m Jordi Martine: and I m .ead of Marketin& here at !O. I m in $har&e of marketin& all ne" 'rodu$ts. Isa*ella. I .i, e#ery*ody. I m Isa*ella Cu$$hiara. I "ork in the offi$e in 9ra&ue. I m the IT (e#elo'ment Mana&er. I mana&e a team of ei&ht soft"are en&ineers. We desi&ned the ne" >!'eed?i2 soft"are. C Thanks, Isa*ella. Tim. T -ood mornin&. I m Tim 9hilli's. I m the Te$hni$al !u''ort Mana&er in /e"$astle. I deal "ith any te$hni$al 'ro*lems. It s &reat to *e here today. C It s &reat to ha#e you here, Tim. Wel$ome. /o", Jean. J .i, I m Jean ?ouquet. I m the !ales (ire$tor in the 9aris offi$e. I m res'onsi*le for sales in Western +uro'e. C Thanks, Jean. %nd finally, Mi$helle. M Wel$ome to 7ondon, e#ery*ody. My name is Mi$helle <ertrand. I m Jordi s 9%. I re'ort dire$tly to him. C Thanks #ery mu$h, Mi$helle. OK, so let s mo#e on to the first item on the a&enda= 1., 1 % -ood mornin&. Can I introdu$e myself? My name is 9hili''e -ros)ean.
< .ello. /i$e to meet you, 9hili''e. I m (ita .o:ako#a. , % (a#id, $an I introdu$e you to -usta#o !antos? -usta#o, this is (a#id 9eeters. < .ello. 9leased to meet you. C 9leased to meet you, too. 5 % -ood afternoon, Ms Kern. It s &ood to see you a&ain. < -ood afternoon, 7idia. It s ni$e to *e here a&ain. % %nd ho" are you? < ?ine, thanks. %nd you? 1.1 % < % < % , % < 5 % < % @ % < % < % Well, &ood*ye, Mr !uare:. It "as ni$e meetin& you. I ho'e you ha#e a &ood )ourney. Thank you. I en)oyed meetin& you, too. I ho'e to see you a&ain soon. Me too. -ood*ye. -ood*ye. OK, I m lea#in& no". .a#e a &ood e#enin&. Thanks. !ee you tomorro". OK, see you later. Yes, see you. <ye. /i$e meetin& you. I ho'e "e $an meet a&ain sometime. Yes, me too. You ha#e my $ard. Yes, thanks. I ll *e in tou$h. OK, thanks. -ood*ye. <ye.
1.10 I=Inter.ie/er, +=+ar(a I .ello, Carla, $an you say a fe" "ords a*out yourself and your "ork? C Yes, of $ourse, no 'ro*lem. I Thanks. Well, "here are you from, Carla? C I m from !'ain. I (o you li#e in Madrid? C /o, I li#e and "ork in !antander. I %nd "hat do you do? C I m an en&ineer. I "ork for an IT $om'any. I When do you start "ork? C Well, I don t start "ork #ery early. I &et to the offi$e at a*out 16.66. ?irst I $he$k my emails and then I ha#e a short meetin& "ith my *oss. I %nd "hat do you do after that? C Well, after that I m *usy for the rest of the day. I usually ha#e meetin&s "ith my team. I (o you "ork at the "eekend? C /o, I don t. I )ust rela2 on !aturday and !unday. I &o s"immin& or 'lay tennis "ith my friends. %nd in the e#enin&s I listen to musi$ or 'lay musi$. I like )a:: and I 'lay the sa2o'hone in a *and.
1.11 China !"eden Canada -ermany 9ortu&al Ja'an Italy 9oland %r&entina ;ussia
Chinese !"edish Canadian -erman 9ortu&uese Ja'anese Italian 9olish %r&entinian ;ussian
1.1 -ood mornin&, e#ery*ody. Wel$ome on *oard this +mirates %irlines fli&ht to (u*ai. My name is Kelly Turn*ull. I m the senior fli&ht attendant. Our fli&ht this mornin& is se#en hours t"enty minutes. We are ser#in& lun$h and an afternoon sna$k. My $re" and I s'eak ei&ht lan&ua&es. We all s'eak +n&lish. I also s'eak -erman. %isha s'eaks %ra*i$ and ?ren$h. !ally s'eaks Chinese, and ?la#io s'eaks !'anish, 9ortu&uese, and Italian. 9lease $onta$t us if you ha#e any questions or need anythin&. We "ill do our *est to hel' you. 1.1" .ello, my name s .e$tor -on:ale:. I m .ead of ;esear$h. I "ork for Clear#ie" Cosmeti$s in <oston in the 3!%. We 'rodu$e a "ide ran&e of *eauty 'rodu$ts. I m in $har&e of resear$h there. I m res'onsi*le for de#elo'in& our ne" 'rodu$t line. I deal "ith all the 'ro*lems in the la*oratories and I mana&e a *i& team of resear$hers and te$hni$ians. I re'ort dire$tly to the head of sales and marketin&. 1.1# 1 % .ello, $an I introdu$e myself? My name s !te'hen .alls. I "ork for JK7 .oldin&s in <ri&hton. < .i, 'leased to meet you, !te'hen. My name s /ishan Musa**eh. , % Well, &ood*ye, 9aula. < -ood*ye, <runo. It "as ni$e meetin& you. % Yes, you too. I ho'e you ha#e a &ood fli&ht *a$k to <oston. <ye. 5 % Mark, this is !hoko. !hoko "orks in our /a&oya offi$e. < .ello, !hoko. 9leased to meet you. C .ello, Mark. 9leased to meet you, too. @ % OK, I m finished for the day. !ee you tomorro". < !ee you. .a#e a &ood e#enin&.
UNIT .1 J=James Martin, H=Ha0(e0 1i(martin J .i, .ayley. Can you tell us a*out your $ommute? . Yes. I "alk to the -are du /ord station e#ery Monday mornin& and I &et the ei&ht o $lo$k train to 7ondon. J (o you al"ays take the same train? . Yes, I do. J (oes the )ourney take lon&? . /o, it doesn t. It s )ust t"o hours and fifteen minutes. J What time do you start "ork? . I usually start "ork at 16.56. J Is the train sometimes late? . It s usually on time. <ut sometimes it s late. You kno", "hen the "eather is *ad or somethin&. J %nd "hen do you $ome *a$k to 9aris? . I usually $ome *a$k on ?riday mornin&. !ometimes I m #ery *usy and I $ome *a$k on ?riday afternoon. J (oes -eor&e meet you at the station? . Yes, he does. .e al"ays $omes to 'i$k me u' and "e &o for a $offee. . start li#e finish starts li#es finishes
." $omes dis$usses does fi2es &ets lea#es makes sto's tra#els "ashes "at$hes "orks .# thirT++/ T.I;ty .$ a forty * fifteen $ si2teen d se#enty e ei&hty f nineteen
.% si2 o $lo$k se#en fifteen nine t"enty ele#en thirty si2 forty ten fortyAfi#e ei&ht fifty three oh fi#e .* 1 +=+ar(a, N=N2ria C /uria, "ould you like to meet for $offee this mornin&? / Thanks, I d lo#e to, *ut there s a staff meetin& at ele#en. C .o" a*out this afternoon? / Yes, OK. 7et s meet in re$e'tion at t"o o $lo$k. C ?ine. !ee you later. , 3=3mar, J=Ja.i O Ja#i, are you free this e#enin&? (o you "ant to see a sho"? J Thanks, I d like that. What s on? O There s a !'anish *and at the /e" Theatre. What do you think? J !ure, that sounds &ood. 5 E=Emi(0, M=Ma02mi + Mayumi, are you free this "eekend? Would you like to &o si&htseein& in +din*ur&h? M Oh, I m sorry, I $an t. Thanks for askin& me *ut I ha#e other 'lans. + Oh, too *ad. 9erha's another time? M Yes, OK. That "ould *e &reat. ., 1 % %re you free this e#enin&? Would you like to &o out for dinner? < Thanks, I d lo#e to, *ut I ha#e other 'lans for toni&ht. , % Would you like to see the ne" art e2hi*ition at the museum? It s a*out 9i$asso and Matisse. < Yes, 'lease. That "ould *e &reat. 5 % %re you free on ?riday? (o you "ant to &o to that ne" Ja'anese restaurant? < I m sorry, I $an t. It s my *rother s *irthday on ?riday *ut thanks for askin& me. .a se#en ten * quarter 'ast t"el#e $ t"entyAfi#e to si2 d t"enty 'ast three e four forty f nine oh fi#e
.10 1 % +2$use me. Whi$h train &oes to the Olym'i$ 0illa&e? < The Canada 7ine &oes to the Olym'i$ 0illa&e. The ne2t train lea#es at 8.66 a.m. % !i2 o $lo$k. That s 'erfe$t. Thanks. , % -ood mornin&, $an I hel' you? < When is the ne2t train into the Waterfront? % The ne2t train is at B.@6 '.m. < OhC What time is it no"? % It s half 'ast se#en. < ThanksC 5 % +2$use me. I need to &o to the ?airmont .otel on West -eor&ia !treet. Is there a train station near there? < Yes, you need to &o to 0an$ou#er City Centre !tation. The ne2t train lea#es at 11.@D a.m. % Euarter to t"el#e? OK, thanks. < /o 'ro*lem. .a#e a ni$e day. .11 1 4=12est 4, M=Martin 5(a6e % Would you like to $ome to the "el$ome dinner this e#enin&? M Thank you, that "ould *e &reat. What time? % It s from B.56 in the restaurant. We ll see you laterC , M=Martin 5(a6e, 5=12est 5 M !o you "ork for InTe$h (e#elo'ments, is that ri&ht? < Yes. I m Mohammed !oufi. -ood to meet you. M I m Martin <lake. %re you free this afternoon? There s a "orksho' "ith Janet Matthe"s. !he s #ery &ood. < I m sorry, I $an t. I ha#e a meetin& at ,.56. 5 +=12est +, M=Martin 5(a6e C (o you "ant to &et some lun$h after this? I m really tired. M !ure, that "ould *e &reat. Where do you "ant to &o? C .o" a*out the Italian 'la$e on the se#enth floor? It s &ot fantasti$ food. M Yes, OK. 7et s meet at the restaurant. C OK. !ee you later. UNIT " ".1 )=)eporter, N=Nic6i &age ; Can you tell us a*out your offi$e at home, /i$ki? / !ure. ; .a#e you &ot a desk? / Yes, I #e &ot a lo#ely old desk, and I #e &ot a la'to'. ; .as the desk &ot any dra"ers? / Yes, it s &ot some little dra"ers for 'ens and thin&s. ; Is there a *ook$ase in your room? / Yes, there s a *ook$ase ne2t to the desk. It s &ot some tra#el *ooks on it. ; .a#e you &ot a desk lam'? / /o, I ha#en t. The desk is *y a "indo", so it s #ery li&ht. ; .a#e you &ot any 'i$tures on the "all? / Yes, I #e &ot a *i& *lue 'i$ture o#er my desk. ; %re there any flo"ers or 'lants in the room? / Yes, there s a little flo"er 'ot on my desk.
". 1 % < % , % < % 5 % < % < % @ % < % < % D % < % < % < 8 % <
.i, Martin, %re you at the station? Yes, I m in front of the ti$ket offi$e. OK, see you in fi#e minutes. .i, !haron. Where are you? I m already at the station. I m in the $afF. It s ne2t to the tourist information offi$e. OK, see you soon. ?ran$es$a? Yes. %re you at the station? Yes, I m in front of the *ooksho'. It s o''osite the ne"sa&ent s. %h yes, I $an see you. .ello, 7aura. Where are you? I m in the Ja'anese restaurant. Where s that? It s on the left of the toilets, ne2t to the $afF. OK. <e there in a minuteC .i, ;a$hel. It s Tom here. -reat. %nd "here are you? I m in front of the $hemist s. Where s that? On the ri&ht of the main entran$e. OK. I m still on the *us. !ee you in a*out ten minutes. .i, (ani. Where are you? I m already in the station. I m at the %TM. It s *et"een the ti$ket offi$e and the $hemists. % OK. !ee you in a minute.
"." a 6,6 B4@8 644G * 6BB66 466 5BG $ 6141 @4G 6,@@ d 6G6 G1DB 64G8 e 61@1 @48 66BB ".# 1 7=7es(ie Isaac, 1=1reg 5arnes 7 .ello. 7eslie Isaa$ s'eakin&. - .i, 7eslie. This is -re& <arnes from <ioTe$h. 7 Oh, hi, -re&. .o" are thin&s? - ?ine, thanks. %nd you? 7 9retty &ood, thanks. - 7isten. I m $allin& a*out our meetin& ne2t "eek= , S=Sara 4gosti, T=Tom +'ang ! .ello. (ata$om. !ara %&osti s'eakin&. .o" $an I hel' you? T .ello. Could I s'eak to Tina Melis, 'lease? +2tension 56@G. ! Who s $allin&, 'lease? T It s Tom Chan& from %TC Industries. ! OK. .old the line, 'lease. I ll $onne$t you= I m sorry, Ms Melis isn t here ri&ht no". Can I take a messa&e? T /o, it s OK. I ll $all *a$k later. Can you &i#e me her dire$t line num*er? ! Yes, her e2tension num*er is 56@G. !o the dire$t line num*er is 6D56@G. T Is the area $ode 61G8D? ! Yes, that s ri&ht.
".$ M=Martina Torres, I=Information des6 M +2$use me. .o" do I &et to 7ondon from here? I Well, you $an take the train. The .eathro" +2'ress. M OK. .o" lon& does it take? I It s qui$k. It takes a*out fifteen minutes. M Oh, that s &ood. .o" often does it &o? I +#ery fifteen minutes. M !o "hen is the ne2t train? I It s in a*out ten minutes. M Whi$h 'latform does it &o from? I It lea#es from 'latform t"o. M %nd ho" do I *uy a ti$ket? I You $an *uy a ti$ket from a ti$ket ma$hine. M .o" mu$h does it $ost? I It s ei&hteen 'ounds one "ay. M OK. +i&hteen 'ounds, ri&ht. That s quite e2'ensi#e. I Or you $an take the under&round. M .o" mu$h does that $ost? I ?i#e 'ounds one "ay. M .o" lon& does it take? I It takes a*out fortyAfi#e minutes. M .o" often does it &o? I It &oes e#ery fi#e minutes. M What time is the ne2t train? I In t"o minutes. M Whi$h 'latform? I The same 'latform as the .eathro" +2'ress. M OK. Thanks for your hel'. I You re "el$ome. ".% 1 % < % < % < % , % < % < % < % < % < +2$use me. When is the ne2t train to Man$hester? It s at si2 o $lo$k. Whi$h 'latform does it &o from? ?rom 'latform 4. .o" lon& does it take? One moment, I ll $he$k for you. It takes three hours, so it arri#es at 4.66 '.m. OK. Thank you. Can you hel' me? !ure. .o" do I &et to the $ity $entre from here? You take the num*er 1B *us. The num*er 1B? That s ri&ht. .o" often do the *uses &o? There s a *us e#ery ten minutes. It s a &ood ser#i$e. Oh, &ood. Thank you. .o" mu$h does a ti$ket $ost? It $osts H1.,6 for a sin&le ti$ket.
".* M=Marce(, +=+0nt'ia M .i, I m Mar$el. I m one of the sales re's. /i$e to meet you. C .ello, Mar$el. I m Cynthia. %re you *ased here in <oston? M Yes, "hat a*out you? C I "ork at the -ene#a offi$e. M ;eally? I hear the -ene#a offi$e is fantasti$. C Yes, it is. M What s it like? C -reatC We #e &ot a $afF and there s a fantasti$ restaurant for the staff. The food is deli$ious and so $hea'. M .a#e you &ot a &ym as "ell? C Yes, there s a &ym and a s"immin& 'ool on the se$ond floor. There s also a $rI$he for *a*ies and there are t"o rela2ation rooms "here you $an ha#e a short slee'. M You re not seriousC (on t tell me you #e &ot a sauna as "ell? C /o, "e ha#en t &ot that J may*e in the futureC M OK, "ell, it sounds &reatC C May*e you $an #isit us sometime. %nyho", I ha#en t &ot my 'a'ers for the meetin&. !ee you in a *it, OK? M Yes, *ye for no". "., 1 % < % , % < % < % 5 % < % @ % < % D % < % < % .i, Monika. %re you at the station? /o, I m in the $afF. It s on the left of the station. OK, see you in a minute. .ello, <oris. Where are you? I m in the $hemist s. Where s that? It s ne2t to the station, o''osite the $ar 'ark. OK. <e there in a minuteC +2$use me. Where is the su'ermarket? The su'ermarket is on Willo" %#enue. It s *et"een the 'ost offi$e and the *akery. OK, thank you. .i, Omar. I $an t find the $inema. Where is it? It s o''osite the station. /e2t to the $ar 'ark. OK, I kno" "here you mean. !ee you soon. .i, Tomoko. It s !er&ei here. Where are you? I m in front of the $lothes sho'. Where s that? It s ne2t to the *akery. On the ri&ht. OK. I m )ust near there.
".1 % What s your mo*ile num*er, Jan? < It s 6BB66 46D ,,D. % !orry, $an you say that a&ain, 'lease? < !ure. 6BB66 46D ,,D. , % (o you kno" the num*er for I$on 9rodu$tions? < Yeah. One minute= It s 6,6 B4@8 6G@D. % Thanks. 5 % I #e &ot Tamsin s "ork num*er on my mo*ile. < -reat. What is it? % It s 6118 DGB 6DD@. < (o you kno" her e2tension num*er? % Yes, it s e2tension D,. @ % (o you kno" Jamal s num*er? < Yes, it s 6,6 B@48 688B. % That s in 7ondon, isn t it? What s the $ountry $ode for the 3K? < 66@@. % OK, so that s 66@@ ,6 B@48 688B. < Yes, that s it. ".10 % -ood mornin&. !J<. .o" $an I hel' you? < -ood mornin&. Could I s'eak to Claire 0aldini, 'lease? % Certainly. Who s $allin&, 'lease? < It s TomKs 0a:ik from +ATe$hni2. % .old the line, 'lease= I m sorry, Ms 0aldini isn t here ri&ht no". Can I take a messa&e? < /o, it s OK. I ll $all *a$k later.
UNIT # #.1 I=Inter.ie/er, M=Mar6 I Wel$ome to International <usiness. Today, tra#el )ournalist Mark -alla&her is "ith me to talk a*out tra#el "ritin& and the 7onely 9lanet 'u*lishin& $om'any. Wel$ome to the sho". M .ello. I !o Mark, ho" did 7onely 9lanet *e&in? M Well, the $om'any started in the 14B6s. In 14B6 Maureen and Tony Wheeler "ere *oth in 7ondon. They met and fell in lo#e. %fter they &ot married, they de$ided to take a road tri'L they tra#elled to %ustralia *y #anC I Wo", "hat "as that like? (id they ha#e a &ood time? M It "as interestin&. %t that time, there "eren t any &uide*ooks for *ud&et tra#ellers so they didn t ha#e any information to hel' them. It "as a real ad#enture. It "asn t easy and it took a lon& time. I !o "hen did they start "ritin&? M In 14B5, they "rote their first *ook, %$ross %sia on the Chea'. It des$ri*ed their tri' to %ustralia. It sold 1,D66 $o'ies in a "eek. That "as ho" 7onely 9lanet started. I What did they do ne2t? (id they "rite more *ooks? M Yes, they did. T"o years later their se$ond *ook, !outhA+ast %sia on a !hoestrin&, $ame out. Then in 14G6, they 'u*lished 7onely 9lanet India. I Where did they "rite a*out ne2t? M In the 1446s, they "orked "ith other "riters. They "rote a*out 'la$es in +uro'e and /orth %meri$a. I I see. %nd did they only 'rodu$e *ooks? M /o, they didn t. They *e&an other 'ro)e$ts. Their "e*site lonely'lanet.$om started in 1448. The $om'any also *e&an to make tele#ision 'ro&rammes and $reated a "e*site for tra#ellers. In ,664, they started to 'u*lish a monthly ma&a:ine, and in ,611 they *e&an to sell a''s for mo*ile 'hones. I %nd they sold the $om'any, didn t they? M Yes, they did. In ,66B, <<C World"ide *ou&ht a BDM share in 7onely 9lanet, and in ,611 it *ou&ht the rest of the $om'any. I !o is that the end of the story? M /ot quite. In ,615, <<C World"ide sold 7onely 9lanet to a 3! $om'any $alled /C, Media. I I see. Well, thanks Mark. That "as really interestin&C #. li#ed "orked "anted #." $orre$ted $rashed de$ided in#ited looked returned sto''ed tra#elled used
#.# 1 % < % < % , % 5 @ D 8 < % < % % < % < % < % < % % < % < %
B G
Can I see your ti$ket and 'ass'ort, 'lease? Yes, here you are. Thank you. 9lease 'ut your suit$ase on the s$ales. OK. Thank you. ?ifteen kilos. That s fine. %ll 'assen&ers for ?li&ht <% ,D8B to Madrid, 'lease &o to &ate 1G. This fli&ht is no" *oardin&. Oh, that s our fli&ht. .ello, sir. Wel$ome a*oard. May I see your *oardin& 'ass? .ere you are. Thank you. You re in ro" J. .a#e a &ood fli&ht. Can you see our lu&&a&e? Oh, lookC There s one of our $ases. I ll &o and &et it. +2$use me, sir. We are a*out to land. Can you 'lease fasten your seat *elt? Of $ourse, sorry. %re you $arryin& any liquids or shar' o*)e$ts? /o. OK, 'lease 'ut your *a&, keys, and any metal o*)e$ts in the tray. OK. Thank you. 9lease ste' for"ard= Ca*in $re", 'lease 're'are the 'lane for takeAoff. Can you s"it$h off your mo*ile 'hone, madam? We re a*out to take off. .ello, sir. (o you ha#e anythin& to de$lare? (o you ha#e any dutyAfree &oods? /o, nothin&. Could you o'en your suit$ase, 'lease?
#.$ 4=4nna Her8og, !=!i6tor 4be((9 % .ello, $an I s'eak to 0iktor %*ell1, 'lease? 0 !'eakin&. % .ello, 0iktor. This is %nna .er:o&. 0 .ello, %nna. Thank you for your email. % That s OK. %$tually, I m $allin& a*out a 'ro*lem "ith my fli&ht. 0 I see. % 3nfortunately, there are no seats a#aila*le for Monday mornin&. 0 ;i&ht. % !o, the ne" fli&ht arri#al time is no" t"el#e o $lo$k. 0 OK. % I m #ery sorry for the in$on#enien$e. 0 /ot at all. That s not a 'ro*lem. % Can "e $han&e the meetin& time "ith the sales team? 0 !ure. What time is &ood for you? % !ay t"o o $lo$k? 0 OK. ,.66. Then $an "e ha#e the se$ond meetin& at @.66 '.m.? % ?ine. <ut my fli&ht is at 8.56, so $an "e finish the se$ond meetin& at D.66? 0 OK. That s fine. 7et me )ust $he$k those times. Your fli&ht arri#es at 1,.66. % ;i&ht. 0 %nd the first meetin& "ith the re&ional sales team is at t"o o $lo$k. % OK. 0 The se$ond meetin& starts at @.66 '.m. and finishes at D.66. % ?ine. 0 %nd then your fli&ht is at 8.56. % That s ri&ht. 9erfe$t. Thank you #ery mu$h, 0iktor. I really a''re$iate it. 0 /o 'ro*lem, %nna. I ll $onfirm the ne" s$hedule *y email. We re lookin& for"ard to your #isit. % Thank you #ery mu$h. I look for"ard to seein& you on Monday. 0 !afe )ourney. % Thank you. 0 <ye. % <ye. #.% 1 % +2$use me, ho" do I &et to the rail"ay station from here? < -o strai&ht on until you &et to a )un$tion. Cross o#er the )un$tion and then take the first turnin& on your left. Continue strai&ht on and the rail"ay station is in front of you on your ri&ht. , % +2$use me. Where is the ;ose .otel? < Oh, that s easy. The ;ose .otel is on Old !treet. Turn ri&ht at the )un$tion. Continue strai&ht on and then take the first turnin& on your left. %t the end of the road, turn ri&ht and then turn left. That s Old !treet. The ;ose .otel is a*out 166 metres do"n the road on your left. 5 % !orry to *other you. Is this the "ay to the $inema? < Yes. Turn ri&ht at the )un$tion and then $ontinue strai&ht on until you &et to a *rid&e. -o o#er the *rid&e and then take the first turnin& on your left. -o 'ast the museum on your left and then $ontinue strai&ht on for a*out 566 metres. The $inema is on your left. @ % +2$use me, is there a Chinese restaurant near here? < Yes, there s a &ood restaurant $alled the -olden Wok. Continue strai&ht on at the )un$tion. !o you &o strai&ht on into /orth !treet. -o do"n /orth !treet. -o under the rail"ay *rid&e and then turn ri&ht at the )un$tion. The restaurant is on the $orner of Wilson ;oad, on your left.
#.* S=Satna., D=Dri.er ! Continue strai&ht on. Cross o#er the )un$tion into /orth !treet. ( OK, &oin& strai&ht on. ! Continue strai&ht on for ,66 metres. ( OK. !o &o under the rail"ay *rid&e. ! Turn left at the )un$tion. Turn left at the )un$tion. ( %h, here "e are= -reen !treet. ! In fifty metres, turn ri&ht. ( %h, this is it= (o#er !treet. 9 In fifty metres, take the first turnin& on your ri&ht. ( OK,= %h, here "e are. ! Your destination is on your left. Your destination is on your left. ( %h, yes that s itC #., I had a *usiness tri' to the 3K and I fle" *a$k home to Chile last "eek. My )ourney *a$k from 7ondon "as terri*leC It took a really lon& time to &et to the air'ort *e$ause my train "as $an$elled. In the end, I took a ta2i to the air'ort. It $ost me N86C When I &ot to the air'ort, there "ere a lot of 'eo'le "aitin& at the $he$kAin desk. It took a lon& time to $he$k in. %nd the lines at se$urity "ere really lon& too. They asked 'eo'le to remo#e their shoes and *elts. It took a lon& time. I started to "orry a*out my fli&ht. I didn t "ant to miss it. ?inally I &ot to the de'arture loun&e. <ut I "aited there for three hours. My fli&ht "as delayedC I "as so tired on the 'lane, I sle't durin& most of the fli&ht. I didn t e#en "at$h a mo#ie. I "as really ha''y to $ome home to Chile. The sun "as shinin& "hen "e landedC #.Continue do"n <rid&e ;oad. -o o#er the *rid&e and then turn left and &o do"n West !treet. Take the first turnin& on your ri&ht. -o 'ast the $inema and then turn left. The hotel is on your ri&ht. #.10 1 -o o#er the *rid&e. -o strai&ht on. Cross o#er the road and &o do"n <rid&e ;oad. -o 'ast the theatre on your ri&ht. %t the )un$tion, turn left do"n Old !treet and the 'la$e you "ant is on your ri&ht. , -o strai&ht on o#er the *rid&e. Turn left do"n West !treet and then take the first turnin& on your ri&ht. -o do"n the .i&h !treet. Cross o#er the road and $ontinue strai&ht on do"n the .i&h !treet and the 'la$e you are lookin& for is on your left. It s on the $orner of /e"*ury ;oad. 5 -o do"n this road. -o o#er the *rid&e and then $ontinue strai&ht on. -o 'ast the theatre and then $ross o#er the road. Your destination is on your ri&ht.
UNIT $ $.1 &=&att0, E=Ed/ina 9 (id you *uy any runnin& shoes? + /o, *ut I *ou&ht some *eautiful 'arty shoes. 9 9arty shoesC .o" many 'airs did you *uy? + I didn t *uy many. Just si2 'airs. 9 !i2 'airsC (id you *uy any fruit? + /o, *ut I *ou&ht some $ho$olate. 9 Cho$olateC .o" mu$h did you *uy? + I didn t *uy mu$h. I )ust *ou&ht ten *o2es. 9 Ten *o2esC You s'ent lots of moneyC + /o, I didn t s'end any money. I used your $redit $ardC $. I=inter.ie/er, 5=5arbara I -ood mornin&, <ar*ara. Wel$ome to the sho". < -ood mornin&. 9leased to *e here. I !o, <ar*ara. Tell us a*out de'artment stores. .o" are they or&ani:ed? < Well, stores often ha#e some )e"ellery, 'erfume, and makeAu' on the &round floor near the entran$e. I Why s that? < Well, they make a &ood first im'ression. %lso $ustomers see these e2'ensi#e items t"i$e J first "hen they enter and a&ain "hen they lea#e the store. !ometimes they see some )e"ellery or some 'erfume and then they *uy it as a &ift. I I see. %nd "hat a*out $lothes? < Well, men s $lothes are usually on the first floor so they don t need to "alk far. There aren t many men "ho like sho''in&C %t least, that s "hat men say. I don t *elie#e themC I ;i&htC %nd "omen? < 7ots of "omen en)oy sho''in&. Women s $lothes are often on the se$ond and third floors. I Interestin&C %nd "here is furniture? < Well, furniture s usually on the to' floor. Customers $ome to the store *e$ause they "ant to *uy a 'arti$ular 'ie$e of furniture, so they are ha''y to &o to the to' floor to find it. I %nd food? < Well, there re usually lots of 'la$es to eat on the lo"er &round floor. Customers &o there durin& their lun$h hour. They "ant to rea$h it easily *e$ause they don t ha#e mu$h time. I %nd the stores usually ha#e an e2'ensi#e restaurant. < Yes, this is often on the to' floor. The to' floor is quiet and it has a &ood #ie". I Well, many thanks, <ar*ara for those interestin& fa$ts.
$." I=Inter.ie/er, S=Stina 7onn:2ist I .i, !tina. !o you li#e in !to$kholm? ! That s ri&ht. I "as *orn in !to$kholm. It s my $ityC I !o, $an you tell us a little a*out the $ity? ! OK. Well, !to$kholm is in the southAeast of !"eden, on the $oast. It s the $a'ital of !"eden so it s quite *i&L a*out ei&ht hundred thousand 'eo'le li#e there. Water is #ery im'ortant to the $ity. It is ne2t to a #ery lar&e lake J 7ake MOlaren. %lso, the $ity is on fourteen small islands. It s a *it like 0eni$e in Italy *ut $olderC I Yes, "hat s the "eather like? ! It s not too *ad. It s $old in "inter J a*out minus fi#e de&rees J *ut in summer it s quite "arm and sunny J a*out ei&hteen de&rees. I !o is !to$kholm a &ood 'la$e for tourists? ! It s a &reat 'la$e for touristsC There are lots of interestin& 'la$es to #isit. The old 'art of the $ity is $alled >-amla !tan . It s #ery *eautiful. It has lots of old *uildin&s. There are also lots of interestin& museums in the $ity, like the /ational Museum. It has thousands of 'aintin&s. I I see. What a*out sho''in&? ! The $ity $entre has lots of sho's so it s &ood for sho''in&. !Pdermalm is a fashiona*le area "ith lots of ni$e sho's and restaurants. It s quite *usy at ni&ht *e$ause there are lots of *ars in that area. I You mention restaurants. What s !"edish food like? ! Well, I think the food s deli$ious, *ut of $ourse I m !"edishC Traditional !"edish food in$ludes a lot of fish, like salmon. %lso meat*alls, 'otatoes, $a**a&e, and sausa&es. It s quite hea#y *ut #ery ni$e. I %nd are the restaurants in !to$kholm &ood? ! There are lots of different restaurants in !to$kholm. ?or traditional !"edish food, try the food halls. % &ood one is Qstermalmshallen J it s a #ery *i& food hall. They sell e2'ensi#e food there *ut it s e2$ellent. I What s the trans'ort system like? Is it easy to &et around? ! Yes, it is. !to$kholm has an e2$ellent 'u*li$ trans'ort system. It s fast and modern *ut it s quite e2'ensi#e. I I hear that !to$kholm is #ery $lean. Is that ri&ht? ! Yes, it has #ery $lean air for a $ity. We ha#e lots of 'arks so that hel's. They re lo#ely in summer. I Well, !to$kholm sounds &reat. I think I ll &o there for my ne2t holidayC ! I ho'e so. It s *eautifulC
$.# 1 )=)eceptionist, 4=4(an ;est ; -ood mornin&. Metal Conne$tions. % -ood mornin&. Can I s'eak to !andra West, 'lease? ; Who s $allin&, 'lease? % It s %lan West. !andra s hus*and. ; .old on a moment, Mr West. I ll transfer the $all. % Thanks. ; I m sorry, Mr West. !andra s in a meetin& at the moment. Can I take a messa&e? % Yes, 'lease. Could you tell her I $alled? ; Yes, of $ourse. I ll &i#e her your messa&e. % Thanks #ery mu$h. , )=)eceptionist, <=<e(ipe 1ome8 ; -ood afternoon. !anton Industries. ? -ood afternoon. Could I s'eak to JoRo Melo, 'lease? ; !orry, I m afraid he s not here. .e s on a *usiness tri'. ? OK. Could I lea#e a messa&e, 'lease? ; Yes, $ertainly. Who s $allin&, 'lease? ? ?eli'e -ome:. Could you ask him to $all me *a$k? ; Certainly, Mr -ome:. I ll 'ass on the messa&e. Can you &i#e me your num*er? ? Of $ourse, it s 611B @48 8B5. ; Many thanks. I ll &i#e Mr Melo your messa&e. ? OK. Thanks. 5 S=Sabrina Ma=eed, >=>o=i ! .ello. !a*rina Ma)eed. K .ello, !a*rina. It s Ko)i here. ! .i, Ko)i. .o" are you? K ?ine, thanks. %nd you? ! I m "ell. 7ook, Ko)i. Can I $all you *a$k in ten minutes? I m "ith a $lient )ust no". K !ure, no 'ro*lem. I ll $all you *a$k in an hour. OK? ! ?ine. Can you $all me on my mo*ile, 'lease? K /o 'ro*lem. What s your mo*ile num*er? ! It s 6BB66 ,@5 8D4. K OK. Talk to you later.
$.$ T=Tiago So2sa, 1=1ianna 5ianc'i, S=Ser.er T .ello, -ianna. -ood to see you a&ain. - You too. .o" are thin&s? T -ood, thanks. What "ould you like to drink? - Could I ha#e a &reen tea? T !ure. !hall I &et you somethin& to eat? - Yes, $an you &et me a $roissant? T OK. Take a seat, I ll *e *a$k in a minute= ! .ello, sir. What $an I &et you? T (o you ha#e any &reen tea? ! Yes, "e do. T OK. I ll ha#e an es'resso and a &reen tea, 'lease. ! !mall, re&ular, or lar&e tea, sir? T 3h, re&ular, 'lease. ! Thank you. Is that to ha#e in or take a"ay? T To ha#e in, 'lease. ! Thank you. One es'resso, one re&ular &reen tea. Would you like anythin& to eat? T Yes, I d like t"o $roissants, 'lease. ! %nythin& else? T Yes, a *ottle of mineral "ater, 'lease. ! %nythin& else? T /o, that s all, thanks. $.% ;=;aiter, +=+2stomer W%re you ready to order? C Yes, I am. WWhat "ould you like? C Can I ha#e the e&& salad, 'lease? WWould you like anythin& to drink "ith the salad? C Yes, do you ha#e any )ui$e? WYes. We ha#e oran&e, a''le and &ra'efruit )ui$e. C OK. Can I ha#e an a''le )ui$e, 'lease. WCertainly. %nythin& else? C /o. That s all, thanks. $.* 1 It s a lo#ely 'la$e. It s al"ays "arm and sunny and it has a *eautiful *ea$h. , It s soft and $old and it s deli$ious. !tra"*erry is my fa#ourite fla#our. 5 It s a lar&e old *uildin&. It s #ery *eautiful and an interestin& 'la$e to #isit. @ It s small *ut it s #ery hea#y. It s solid &old so it s #ery #alua*le. D It s a traditional Irish dan$e. We dan$e and sin& old son&s J it s &reat funC 8 It s really *usy durin& rush hour. It s hard to find a seat so I usually stand.
$., 1 )=)eceptionist, S=San=it &ate( ; -ood mornin&. Mason International. ! -ood mornin&. Can I s'eak to Maren Tate, the marketin& mana&er, 'lease? ; Who s $allin&, 'lease? ! It s !an)it 9atel from J< +le$troni$s. ; .old on a moment, Mr 9atel. I ll transfer the $all. ! Thanks. ; I m really sorry, Mr 9atel. Ms Tate s "ith a $lient )ust no". Can I take a messa&e? ! Yes, 'lease. Could you tell her I $alled, 'lease? ; Yes, I ll &i#e her your messa&e. ! Thanks #ery mu$h. , )=)eceptionist, 7=7isa &ecori ; -ood afternoon. J?T Tru$ks. 7 -ood afternoon. Could I s'eak to ?ran Miles, 'lease? ; !orry, I m afraid she s not in the offi$e this "eek. 7 OK. Could I lea#e her a messa&e? ; Yes, of $ourse. 7 My name s 7isa 9e$ori. Could you ask her to $all me, 'lease? ; Certainly, Ms 9e$ori. Can I take your tele'hone num*er? 7 Of $ourse. It s 61D1 @48 6GBB. ; OK, so that s 61D1 @48 6GBB. 7 Yes, that s ri&ht. Thanks. $.1 % Can I ha#e a $heese sand"i$h, 'lease? < Of $ourse. Would you like anythin& to drink? , % Can you *rin& us some *read, 'lease? < Yes, $ertainly. 5 % Can you 'ass me the "ater, 'lease? < Yes, here you are. @ % Would you like some &ra'efruit )ui$e? < /o, I m OK, thanks. D %Could I ha#e an e&& salad, 'lease? < Yes. Would you like anythin& to drink "ith that?
UNIT % %.1 D=Diane, M=Martin 5a0 ( Today on Central ;adio "e ha#e tra#el *lo&&er, Martin <ay. Martin "orks for .i&h ?lyer ma&a:ine. .ello, Martin. M .i, (iane. ( !o, today, I ha#e some questions for you. M OK. ( 7et s see "hat you kno" a*out !outh %meri$a. M ;i&ht. ( ?irst question. What s the smallest $ountry in !outh %meri$a? M ;i&ht. I think it s !uriname. ( That s ri&ht. !uriname. Where is the hi&hest mountain? M +rm = Is it in 9eru? ( /o, it s %$on$a&ua in %r&entina. M I didn t kno" that. ( What s the driest 'la$e in !outh %meri$a? M %h. It s Chile. The %ta$ama (esert. It s the driest 'la$e in the "orld. ( YesC What s the *i&&est $ity? M !Ro 9aulo. ( Corre$tC It has a 'o'ulation of a*out 11,666,666 'eo'le. M Yeah, it s enormous. ( What s the lon&est ri#er? M The %ma:on, of $ourse. ( That "as an easy one, *ut this question is harderL "hat s the most dan&erous animal in !outh %meri$a? M 7et me think= Is it a s'ider or a snake? ( /o= M Oh I kno"C The mosquito. It $auses malaria and other diseases. ( That s ri&htC !o "e asked Martin and you &ot= D out of 8. M It s not the "orst result in the "orldC %. a the first of %'ril, %'ril the first * the se$ond of May, May the se$ond $ the third of June, June the third d the fourth of !e'tem*er, !e'tem*er the fourth e the ei&hth of O$to*er, O$to*er the ei&hth f the tenth of July, July the tenth & the t"elfth of ?e*ruary, ?e*ruary the t"elfth h the t"entyAthird of January, January the t"entyAthird i the thirtyAfirst of Mar$h, Mar$h the thirtyAfirst %." a the se#enteenth * the thirtieth $ the si2th d the t"entieth e the fifteenth f the ei&hth
%.# a the third * the thirteenth $ the t"entyAse$ond d the ele#enth e the thirtyAfirst f the t"entyAfifth %.$ a the se#enteenth of (e$em*er, nineteen oh three * the t"elfth of %u&ust, nineteen oh ei&ht $ the ei&hth of May, nineteen fortyAfi#e d the t"entieth of July, nineteen si2tyAnine e the ninth of /o#em*er, nineteen ei&htyAnine f the fourth of ?e*ruary, t"o thousand and four & the t"entieth of January, t"o thousand and nine h the fourteenth of June, t"o thousand and fourteen or the fourteenth of June, t"enty fourteen i the t"entyAsi2th of %'ril, fifteen si2tyAfour %.% 4=Sa(es person, 5=+2stomer % = OK, sir, so *efore I take your order, $an I take your name and email address? < OK. My name is .amish (a#ey. % .amish (a#ey. Can you s'ell that for me? < Of $ourse. That s .amish= . for hotel, % for a''le, M for mother, I for India, ! for su&ar, and . for hotel a&ain. % OK. %nd your surname, 'lease? < It s (a#ey. ( for do&, % for a''le, 0 for 0i$toria, + for ele'hant, and Y for yello". % %nd your email address? < My email address is hamishda#ey, all one "ord, at o2fordmail dot $om. % OK, so that s hamishda#ey at o2fordmail dot $om. < Yes, that s ri&ht. % OK, Mr (a#ey. !o "hat "ould you like to order?
%.* 1 >=>eit', +=+armen, )=)eceptionist K Can I use your mo*ile? I "ant to $all the hotel. C !ure. .ere you are. K Thanks= Oh, the line s *usy. C Call *a$k later. K /o, I ll )ust try them one more time. ; .ello? K +r, hello. +r, is that The ;oyal .otel? , )=)ecei.er, +=+a((er ; .ello? C Oh, hello. Is Mariam there? ; Mariam? I think you ha#e the "ron& num*er. C Oh, sorry to *other you. -ood*ye. 5 4=40a6o, T=Tom % Moshi moshi. T %yako. It s TomC % TomC .iC T %yako, "ould you like to &o= % !orry, Tom. Could you say that a&ain, 'lease? T Yeah. I said= $y$lin&? % Cy$lin&? !orry, the line is *ad. Can I $all you *a$k?= Tom? OK. I m han&in& u' no"= Call you *a$k in a minuteC OK? <ye. @ !=!a(entina, 4=4aron 0 9rontoC % 0alentina? It s meC %aronC I m here in ;ome. 0 %aron? !orry= I $an t hear you #ery "ell. % I m at the air'ort. 0 %t the air'ort?= !orry, $ould you s'eak a little louder, 'lease? % !ureC %h, ta2iC That s *etterC !orry a*out that. I ll see you in t"enty minutes, 0alentina. 0 OKC <ye, %aron. % <ye.
%., 1 M=Moni6a &re2ss, 5=5r2ce Hi(( M <ru$e? < Monika? .elloC /i$e to meet you. M .i, <ru$e. Wel$ome to <erlin. < Thanks. It s ni$e to *e here. M 7et s &o to my offi$e. Would you like to follo" me? < !ure. M (id you ha#e a ni$e fli&ht to <erlin? < Yes, it "as fine. It "as dire$t. M (o you tra#el a lot for "ork? < Yes, I tra#el to -ermany four or fi#e times a year. There s a lot of $onstru$tion here. M !o there s 'lenty of "ork for ar$hite$ts like you then. < Yes, lu$kily there is. I mostly "ork on offi$e *uildin&s. M ;eally? !o "here are you *ased? < In <oston. (o you kno" it? M Yes, I do. 7o#ely $ity. < Yeah, it is, *ut it s #ery hot at the moment. 56SCC M ;eally? That is hotC < Yeah. M !o, is there anythin& I $an &et you? Tea? Coffee? < /o, I m OK, thanks. M Would you like a &lass of "ater? < Oh, yes, 'lease. , S=Sarit 5an, E=Emma 3?)ei((0 ! +2$use me. +mma O ;eilly? I m !arit <an. + <anC It s ni$e to meet youC ! You too, +mma. .o" "as your )ourney? + 0ery lon&C The fli&ht "as si2teen hours from (u*lin to <an&kokC <ut it "as OK. ! !i2teen hoursC ;eallyC !o, "as it easy to find the offi$e? + Yes, no 'ro*lem. I &ot a ta2i here. ! -ood. !o is this your first #isit to Thailand? + Yes, it isC It s my first #isit to %sia. ! Well, I ho'e you en)oy your stay. + Thanks. ! Would you like me to sho" you round the TAshirt fa$tory? + Yes, 'lease. ! It s this "ay. + !o, do you ha#e many international $ustomers? ! Oh yes, "e make TAshirts for $ustomers in -ermany, the 3K, and the 3!. Clothin& is *i& *usiness here. O#er a million 'eo'le "ork in the $lothin& industry in Thailand. + ;eallyC I didn t kno" thatC %.M=Marina, J=J2(ieta M JulietaC Wel$ome to !an ?ran$is$oC J .ello, Marina. It s ni$e to meet you. M You too. (id you ha#e a &ood fli&ht? J We had a short delay in Me2i$o City, *ut the fli&ht "as fine. M -ood. Is there anythin& I $an &et you? Tea? Coffee? J /o, I m fine, thanks. I had a $offee in the hotel. M OK. Would you like me to sho" you round the re$ordin& studio? J Yes, 'lease. I m lookin& for"ard to seein& it. M -reatC Would you like to follo" me? It s this "ay. J OK, thanks. %.10 a the se#enth of July, t"o thousand and se#en * the nineteenth of January, nineteen ninetyAei&ht
$ d e f
the thirteenth of (e$em*er, t"o thousand the t"entyAse$ond of /o#em*er, t"o thousand and four the fifth of May, t"enty thirteen the thirtieth of O$to*er, nineteen si2tyAnine
%.11 1 % What s your date of *irth? < It s 4th June 1446. , % (o you ha#e your $om'uter on? Che$k Wiki'edia J "hen "as !te#e Jo*s *orn? < !te#e Jo*s. 3m= OK, he "as *orn on ,@th ?e*ruary 14DD. 5 % When did you fly to /e" York? < 7et me see= some years a&o. Yes, it "as 56th !e'tem*er ,666. @ % It s my "eddin& anni#ersary today. We &ot married on 5rd Mar$h ,664. < ;eally? Con&ratulationsC D % What s the date on your $ontra$t? < +r= it says 1,th %u&ust ,61,. %.1 1 My email address is )*o"Tked.$om. That s J for John, < for *utter, O for oran&e, W for "ater, at KA+A( dot $om. , ;uth s email= )ust a moment. .ere. It s $ruthT'y,666.$o.uk. That s C for Canada, ; for red, 3 for um*rella, T for Thailand, . for horse at 9 for 9eter, Y for yello", t"o thousand dot $o dot uk. 5 The email you need is alan)onesT0E0.$om. That s %lan Jones, all one "ord, at 0 for #ery, E for question, 0 for #ery dot $om. %.1" 1 % .ello. %$$ounts de'artment. < Oh. .ello. Is that e2tension 1,1? % /o, it s e2tension 11,. < !orryC Wron& num*erC , % !o, Mohammed, I m $allin& a*out the meetin&. < !orry, I $an t hear you #ery "ell. % I said I m $allin& a*out the meetin&= < /o, sorry. Could you s'eak a little louder, 'lease? % Is that *etter? < Yes, I $an hear you no". 9lease &o ahead. 5 % I "ant to test the ne" equi'ment in %'ril. < !orry? % I "ant to test the ne" equi'ment on the= 1Bth. < Could you say that a&ain, 'lease? Was it the 18th or the 1Bth? % The 1Bth J one J se#en. 7ook. The line is *ad. Can I $all you *a$k? < !ureC I m here all dayC
%.1# 7=7ea, >=>en=i 7 .ello, Ken)i. Wel$ome to 9aris. K Thanks, 7ea. It s ni$e to meet you. 7 You too. (id you ha#e a &ood fli&ht? K It "as fine, thanks. Thanks for arran&in& the ti$kets. 7 You re "el$ome. Was it easy to find the offi$e? K Yes, it "as no 'ro*lem. 7 !o do you tra#el a lot for "ork? K I do. May*e t"o or three times a month. Mainly in %sia, *ut I $ome to +uro'e on$e or t"i$e a year. 7 ;eally? That s &reat. !o "ould you like to ha#e a $offee? K Yes, 'lease. 7 OK, let s &o to the $afF. 9lease follo" me. UNIT * *.1 I=Inter.ie/er, +=+(a2dia I Claudia, you re an e#ents or&ani:er. Can you tell me "hat you do? C Well, I mana&e e#ents for a"ard $eremonies and trade fairs. I sometimes do musi$ festi#als and art e2hi*itions, too. I 3hAhuh. C ?or e2am'le, e#ery year I or&ani:e a *i& a"ards $eremony for s'ort. We al"ays ha#e the $eremony here in !"it:erland, in -ene#a. I What is your role at this e#ent? C 0isitors $ome from all o#er the "orld. I need to *ook hotel rooms for our &uests. I also arran&e ta2is to take 'eo'le to the $eremony. %nd I or&ani:e a formal dinner for our &uests. It takes 'la$e after the $eremony. I That s a lot of "orkC C Yes, it is. I do other thin&s too. I *ook fli&hts for our &uests. That $an *e #ery e2'ensi#e. They all fly first $lass. I %nythin& else? C Yes, I also arran&e tri's. The &uests are here for three days, so "e arran&e tri's to see interestin& 'la$es in !"it:erland. I like doin& that. That s an easy )o*C *. I=Inter.ie/er, +=+(a2dia I Claudia, "hat are you doin& this "eek? C %t the moment, I m or&ani:in& the dinner for the a"ards $eremony. I I see. %re you 'lannin& the menu ri&ht no"? C Yes, I am. The $hef and I are lookin& at it to&ether. We re 'lannin& se#en $oursesC I Wo"C What else are you doin&? C Well, I m also resear$hin& hotels. I need to *ook rooms for ,66 'eo'leC I %re you lookin& on the Internet? C Yes, I am, *ut I m also #isitin& a lot of hotels. I %re you *ookin& the rooms no"? C /o, I m not. I m )ust #isitin& the hotels at the moment. I It sounds like hard "ork. C It isC I m "orkin& t"el#e hours a day. I Is your assistant hel'in& you? C /o, he isn t. My assistant is in *ed "ith the flu, so he isn t "orkin& this "eekC I Oh noC Well, &ood lu$kC C ThanksC *." >=>aren, +=+(a2dia K .i, Claudia. It s Karen. I m 'honin& a*out the Mo*ile 9hone Con&ress in -ene#a
toni&ht. C .i, Karen. We re )ust finishin& our 're'arations for the $on&ress no". Is e#erythin& OK? K There s a *i& 'ro*lem, Claudia. C What is it? K It s sno"in& in /e" York. It usually sno"s in "inter, *ut today it s really *ad. /o 'lanes are lea#in& the air'ortC C <ut the main s'eaker of the $on&ress is tra#ellin& from there todayC K That s ri&ht. .is fli&ht is delayed. We ha#e no one to o'en the $on&ressC C OK. (on t 'ani$. ?iona is here in -ene#a and she s meetin& some $om'any dire$tors ri&ht no", in$ludin& Osamu !aito. K Osamu !aito? C .e s #ery famous in the mo*ile 'hone *usiness. .e often o'ens $onferen$es in Ja'an. I m sure he $an do it. K Oh, I ho'e so. C 7ea#e it "ith me J and don t "orry. This ha''ens all the time. K Thanks, ClaudiaC I m so 'leased you re on the teamC *.# 4=4manda, >=>oen % In today s 'od$ast, "e re talkin& to health e2'ert Koen Mees. Koen, hello. K .i, %manda. % !o Koen, ho" do "e redu$e stress at "ork? What s your ad#i$e? K Well, 'eo'le &et stressed *e$ause they "orry. !o don t do it. Worryin& doesn t hel' you. It s *ad for your health. % ;i&ht. K (on t "orry a*out finishin& all your "ork e#ery day. %$$e't it. You $an finish it tomorro" or the ne2t day. % <ut some 'eo'le think a*out "ork all the time. K That s true. In that $ase, do some s'ort. (oin& s'orts hel's you to rela2 *e$ause you don t think a*out "ork. % You also feel healthier. K %*solutely. +2er$ise is &reat. You &et healthy and you redu$e stress. You don t &et ill so mu$h. % <ut 'eo'le are often #ery *usy. They don t ha#e time to do e2er$ise. K There s al"ays time. Take a t"entyAminute "alk at lun$htime. Or "alk or $y$le to "ork. When you feel stressed or ner#ous, try to stay $alm. !to' and take a fe" dee' *reaths. (ee' *reathin& hel's you to rela2. % ;i&ht, "hat a*out food and diet? They are also im'ortant. K %*solutely. 9eo'le "ith a healthy diet ha#e less stress. I al"ays ha#e a *i& *reakfast "ith lots of fruit. It s im'ortant to *e&in the day "ell. % What a*out holidays? K You need to &o on holiday. Many mana&ers ne#er for&et "ork. %lso you need to take a rest re&ularly. Talk to friends or ha#e a $offee. % %ny more ad#i$e? K One more thin&. ;emem*er the &ood thin&s at "ork. (on t )ust think a*out the 'ro*lems. Think a*out "hat is &ood in your life. % OK. Koen, thanks for all your ad#i$e. K You re "el$ome.
*.$ .ello, e#eryone. Thanks for $omin&. !o, let s look at the latest fi&ures for ;o&ue 9ens. There s &ood ne"s and *ad ne"s. ?irst of all, let s look at sales. In the last quarter, sales stayed the same at UG66,666. This "as a &ood result "hen you $onsider the $om'etition in the market. 3nfortunately, 'rofits "ent do"n *y a*out BM. The 'rofits "ent do"n from U@D6,666 to U@,6,666. This is *e$ause our fa$tory $osts "ent u'. ?a$tory $osts "ent u' to U1D6,666 in year 1D *e$ause the 'ri$e of 'lasti$ in$reased. *.% S=Si(.ia, M=Mas2d ! .ello? M !il#iaC It s Masud hereC ! MasudC .iC M I ha#e some ne"sC We re holdin& ne2t year s *oat sho" here in +&y'tC ! -reat ne"sC M Yeah. /o" I need you to hel' me arran&e e#erythin&C I m $omin& to 7ondon tomorro". %re you free for a meetin& this "eek? Wednesday? ! 7et me $he$k my diary= /o, I m sorry, I m not free on Wednesday. .o" a*out Thursday? M Oh no. I m sorry. I m *usy all day on Thursday. ! What a*out ?riday? M ?riday afternoon isn t &ood for me. I m #isitin& some $lients in their offi$es then. <ut I am free in the mornin&. ! ?riday mornin& is fine for me, too. %*out ten o $lo$k? M That sounds fine. In your offi$e? ! That sounds &ood to me. M OK, let s meet at your offi$e at 16 a.m. on ?riday, then. ! -reat. M Thanks, !il#iaC !ee you thenC ! <ye for no"C *.* >=>ai, )=)ita K ;ita, are you free for a meetin& ne2t Tuesday? I d like to talk a*out the ad#ertisin& for the Or&ani$ ?ood ?air. ; /o, I m sorry, Kai. I m not free ne2t Tuesday. K OK. Well, ho" a*out Thursday? 1st June? ; 7et me $he$k my diary = I m *usy in the mornin&= What a*out the afternoon? T"o o $lo$k? K T"o o $lo$k is fine for me, too. Where do you "ant to meet? %t head offi$e? ; !ounds &ood to meC K -reat. 7et s meet at , '.m. at head offi$e, then. ; 9erfe$tC !ee you ne2t ThursdayC
*., 1 % < % , % < % < %
Come onC The sho' s $losin&. We don t ha#e a lot of time. OK, *ut I "ant to try on this shirt. %ll ri&ht, *ut *e qui$kC .ello? Cristina? It s (ino here. (ino? .iC I $an t hear #ery "ell. I m on the train. The train? Yeah. I m "ith !usannah. We re tra#ellin& a$ross +uro'e *y train. We re in <uda'est no". < Wo"C ?antasti$C 5 % Who are you te2tin&, Jun&? < I m te2tin& my *oss. !he needs to kno" the address of the Mos$o" offi$e. ThereC ?inishedC @ % @6J1D. ;eady? < Well, yeah. You re a mu$h *etter tennis 'layer than me. % You re a &ood 'layer too= Wait a minute. It s rainin&. Eui$kC 7et s &o insideC D % Ja$kieC .iC < .i, Ian. %re you eatin& here too? % Yeah, I m ha#in& lun$h "ith the marketin& team. It s a really ni$e restaurant, isn t it? < It s &reat. The *est in to"n. My lasa&ne is deli$ious. *.% .ey, <)orn. What are you doin& at lun$htime today? < /othin&. I ha#e a meetin& this afternoon, so I need to do some "ork for it. We need to make a de$ision a*out the ne" ad#ertisin& $am'ai&n. % Oh, "ell, $an I make a su&&estion? (o you kno" >7un$htime *eat ? < Is that "hen you &o dan$in& for an hour at lun$htime? % Yes, I "ent last "eek and I had a lot of fun. (o you "ant to $ome today? < I don t kno". I need to do some resear$h. I made a mistake on a re'ort last "eek. It "ill take a*out an hour do it. % You need to take a *reak. >7un$htime *eat is only one hour and it s a &reat form of e2er$ise. Come onC < %ll ri&ht, then. It sounds funC *.10 This 'ie $hart sho"s our main markets. %s you $an see, @6M of our sales are in /orth %meri$a, mainly the 3!%. This is our most im'ortant market. 56M of sales are in +uro'e, es'e$ially ?ran$e, Italy, and -ermany. ,6M of our sales are in +ast %sia. The main markets here are Ja'an and !outh Korea. ?inally, 16M of sales are in !outh %meri$a, es'e$ially <ra:il, %r&entina, and Chile. This market is &ro"in& ra'idly. *.11 !o no" let s look at the sales results for !outh Korea. ?rom ,664 to ,616, sales "ent u' from U,66,666 to U,,6,666 J an in$rease of U,6,666. ?rom ,616 to ,611, sales stayed the same at U,,6,666. ?rom ,611 to ,61,, sales "ent do"n *y U56,666. This "as a diffi$ult year. ?rom ,61, to ,615, sales "ent u' from U146,666 to U,16,666. ?inally, from ,615 to ,61@, sales stayed the same at U,16,666.
*.1 1 % < , % < 5 % < % < @ % < % < D % <
Voltan, Thursday looks &ood for your trainin& day. There s a free room in head offi$e. 9erfe$t. 7et s do the trainin& day on Thursday at head offi$e then. Marta, are you free for a trainin& day on Thursday? That sounds &ood to me. Claire, "e re ha#in& a trainin& day on Thursday. Is that OK for you? Tuesday. YeahC /o, Thursday, the trainin& day s on Thursday. !orry. I m *usy all day on Thursday. Jin&. We ha#e a trainin& day on Thursday, OK? /o, I m sorry, I m not free on Thursday. .o" a*out ?riday? /o, it s Thursday. It s not 'ossi*le to $han&e the day. Oh, sorry. /o. 9ekka, are you free for a trainin& day on Thursday? Thursday? Yes, that s fine for me.
UNIT , ,.1 4=4n=a, S=Simon, J=J2d0, D=Darren % OK, e#eryone, "e re &oin& to do (inner in the !ky. !o= does anyone ha#e any questions? ! Yes, %n)a. I doC (o "e ha#e to stay in our seats durin& the "hole meal? Can "e stand u'? % /o, you $an t stand u'. You ha#e to stay in your seat. %nyone else? J Can "e &o do"n to the &round at any time? % Yes, you $an. The restaurant $an &o u' and do"n in one minute. !imon? ! Is it dan&erous? (o "e ha#e to "ear a seat *elt? % Yes, "e do, *ut don t "orry. (inner in the !ky is $om'letely safe. ( (o "e also ha#e to "ear a helmet? % /o, you don t. You don t ha#e to "ear a helmet, )ust a seat *elt. ( (o they o'en the restaurant in *ad "eather? Can it &o u' on a "indy day, for e2am'le? % /o, it $an t. The restaurant $an t o'erate in stron& "ind. <ut it $an &o u' in the rain. ( Oh. OK. % Judy? J What time do "e ha#e to arri#e for the meal? % We *ooked it for t"el#e so you ha#e to arri#e *efore midday. !imon? ! Can "e eat #e&etarian food there? % (on t "orry. You $an eat anythin& you like J there are ten $oursesC ! ?antasti$C % OK e#eryone? Thanks #ery mu$h. ,. 1 I $an t find my 'en. , We $an meet tomorro". 5 Can you s'eak -erman? @ My $om'uter $an t $onne$t to the Internet. D You $an $all me on my mo*ile. 8 I $an t see any mistakes. B .e $an t s"im. G Can you $ome to the meetin& today?
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Can I ha#e #e&etarian food? I m afraid you $an t. You $an only ha#e meat or fish. Can I use my $redit $ard? I m afraid you $an t. You $an only use $ash. Can "e &o *y ta2i? I m afraid "e $an t. We $an only &o *y *us. Can you s'eak !"edish? I m afraid I $an t. I $an only s'eak (anish. Can I stand u'? I m afraid you $an t. You $an only sit do"n.
,.# <athroom a *ath * sho"er $ ta' d to"el e soa' f hairdryer & "ash *asin <edroom h du#et i han&er ) 'illo" k remote $ontrol l "ardro*e m lam' n safe ;e$e'tion o lift or ele#ator ' stairs q suit$ase r re&istration form s re$e'tionist t key $ard u *ill
,.$ 1 % < % < % < , % < 5 % < @ % < % < D % < % 8 % <
Mornin&. I d like to $he$k out. Certainly. Can I ha#e your name, 'lease? Yes, it s /athan Tree. Thank you, Mr Tree. ;oom 56B= Your *ill $omes to U,G6. U,G6? <ut I only stayed one ni&ht. It s U1@6 'er ni&ht. 7et me )ust $he$k. %'olo&ies, Mr Tree. My mistake. Your *ill $omes to U1@6. +2$use me. The remote $ontrol in my room doesn t "ork. ;eally? I am sorry. It 'ro*a*ly needs ne" *atteries. I ll ask someone to re'la$e them. Could I ha#e some $lean to"els, 'lease? These ones are dirty. Of $ourse, madam. Can you hel' me? The ta' on the "ash *asin is *roken. What is the matter, sir? It s too stiff. I $an t turn it off. OK, I ll send some*ody u' to look at it. +2$use me. The lam' *y my *ed doesn t "ork. I think it needs a ne" li&ht *ul*. 7et me see. Oh, yes, you re ri&ht. I ll re'la$e it for you. OK, thanks. .ello. (o you ha#e any soa'? There isn t any in my *athroom. ;eally? I ll ask some*ody to *rin& some to your room.
,.% a one 'oint se#en 'er $ent * ninetyAnine 'oint nine nine 'er $ent $ a third d a quarter e an ei&hth f si2 hundred and fiftyAsi2 thousand, t"o hundred and fiftyAthree & one million, t"o hundred and thirtyAei&ht thousand, fi#e hundred and se#en h fi#e *illion, four hundred and fiftyAsi2 million, nine hundred and ei&htyAfi#e thousand, three hundred and fortyAfi#e i :ero 'oint one se#en fi#e ,.* -ood mornin&. !o, today I d )ust like to *riefly des$ri*e my $om'any, +asyfli&ht. +asyfli&ht $urrently $ontrols a quarter of the lo"A*ud&et airline market in the 3K. 7ast year, "e in$reased our market share *y four 'oint si2 'er $ent. We sold four hundred and fiftyAfour thousand fli&hts. This "as a &reat result. 7ookin& to the future, "e think sales "ill in$rease *y fi#e 'oint si2 'er $ent in the $omin& year. If "e rea$h this tar&et, "e "ill sell a''ro2imately t"entyAfi#e thousand, four hundred more airline ti$kets.
,., S=Sa2ra., M=Mart'a ! What are you readin&, Martha? M The inAfli&ht ma&a:ine. ! Is there anythin& interestin& in it? M Yeah, the >3' in the %ir qui:. (o you "ant to do it? !i2 questions. ! OK. M OK. Euestion 1. .o" many 'eo'le tra#elled *y 'lane in ,61,? % 1.@ *illion. < ,.G *illion. C 5.B *illion. ! 3hm = < ,.G *illion. M That s ri&htC <. ! /um*er ,? M On a#era&e, ho" many 'lanes are flyin& o#er the 3!% at any time of day? % 1,666. < 5,D66. C B,666. ! .mm = C. B,666? M 7et me $he$k = yes, that s ri&htC B,666C C. ! /e2t one. M Euestion 5. The "orld s lon&est nonAsto' fli&ht is *et"een /e"ark, 3!% and !in&a'ore. .o" lon& does it take? % 14 hours. < ,@ hours. C 58 hours. ! /e"ark to !in&a'ore. I think it s % 14 hours. M You re ri&ht a&ainC ! I m &ood at qui::es. M Euestion @. .o" mu$h money is a ti$ket on the ;ussian !oyu: s'a$e ro$ket for a >s'a$e tourist ? % U16 million. < U56 million. C U86 million. ! Well, er= ho" a*out <. M %ma:in&. That s ri&ht. It s <. OK, question D. The %ir*us %5G6 is the lar&est 'assen&er 'lane in the "orld. .o" many 'eo'le $an it $arry? % DD5, < GD5, or C 1,,D5. ! It s a *i& 'lane. I ll say < GD5. M ;i&ht a&ainC You re really &ood at this. %nd finally= question 8. What 'er$enta&e of "orld 'ollution $omes from the airline industry? % ,M. < DM. C 4M. ! It s a lot. I ll say= < DM. M .a haC /oC It s ans"er %. ,M. D out of 8. ! Oh "ell, no*ody s 'erfe$tC ,.D=Dmitri. 7=7a2ren ( Well, 7auren, that s the end of our meetin&s. %re you flyin& *a$k to the 3! toni&ht? 7 /o, I m stayin& here for a "eekend in !t 9eters*ur&. ( -reatC What are you &oin& to do? 7 I m not sure. My friends made some su&&estions. +r= are there any &ood history museums? ( If you re interested in history, you should &o to the ;ussian Museum. It s &reat. 7 That sounds &ood. Can you re$ommend anythin& to do in the e#enin&? ( I d re$ommend a *oat tri' on the $anal. %t sunset, it s *eautiful. 7 Oh, ni$e. %nd do you kno" a &ood 'la$e to &o sho''in&? ( !ho''in&= hmmm= Well, a#oid /e#skii 9ros'ekt *e$ause there are too many tourists there. 7 ;i&ht. ( Oh, I kno". The Ku:ne$hny Market is &reat for sho''in&. You $an *uy lots of traditional ;ussian sou#enirs there. 7 Where s that? ( 7et s look at -oo&le Ma's on your 'hone and I ll sho" you. 7 Thanks, (mitri. That s really hel'ful.
,.10 T=Trac0, <=<atma T /o" the $onferen$e is o#er, I ha#e a "hole day to s'end in Istan*ul. What should I do, ?atma? ? Well, I d re$ommend #isitin& the To'ka'i 9ala$e. I $an &o "ith you and tell you a*out it. Is there anythin& else you "ant to do? I $an *e your tour &uide. T -reatC There is one thin&. (o you kno" a &ood 'la$e to &o sho''in&? I "ant to *uy a 'resent for my hus*and. ? 7et s &o to the indoor market J the -rand <a:aar. You $an &et ni$e 'resents there. <ut remem*er, you shouldn t a$$e't the first 'ri$e they ask. %l"ays ne&otiate a little. T OKC <ut I ll need your hel'C Can you re$ommend a ni$e 'la$e to ha#e lun$h? ? Why don t "e eat at the -rand <a:aarC T OK, that sounds &reat. ,.11 1 11=12est 1, )=)eceptionist -1 -ood e#enin&. We d like to $he$k in, 'lease. Mr and Mrs Johnson. We ha#e a reser#ation. ; Certainly, Mr Johnson. That s a dou*le room for t"o ni&hts. Would you 'refer a room "ith a *ath or a sho"er? -1 % *ath, 'lease. , 1 =12est , )=)eceptionist -, My name s ;o*ert To"ne. I made a reser#ation last "eek on the Internet. ; Mr To"ne. Yes, that s fine. .ere s the key $ard for your room. You also ha#e to s"i'e the key $ard to enter the hotel. -, I see. Thank you #ery mu$h. 5 1"=12est ", )=)eceptionist -5 We d like to $he$k out, 'lease. ;oom ,1,. ; OK, I ll )ust &et your *ill. -5 Thank you. @ )=)eceptionist, 1#=12est # ; .ello, re$e'tion. .o" $an I hel' you? -@ We only ha#e one to"el in the *athroom. Could you ask someone to *rin& us another one? ; 9lease a$$e't my a'olo&ies. I ll send some*ody u' immediately. D )=)eceptionist, 1$=12est $ ; Can I hel' you "ith your suit$ase, sir? -D Oh, thank you. I m in room @6B. 8 1%=12est %, )=)eceptionist -8 Is there a safe in the room? ; Yes, madam. It s at the *ottom of the "ardro*e. You )ust need to set the $ode. The instru$tions are "ritten a*o#e the safe. ,.1 a three 'oint se#en 'er $ent * ei&ht hundred and t"entyAsi2 thousand, four hundred and t"entyAthree $ a ninth d a si2th e three million, four hundred and si2tyAt"o thousand, ei&ht hundred and t"enty f four *illion, t"o hundred and t"entyAt"o million, three hundred and si2ty thousand, nine hundred and se#en
UNIT -.1 N=Naomi J2dson, M=Meera Me'ta / .i, Meera. .o" s it &oin&? M ?ine, thanks. /aomi, $an I ask you some thin&s a*out Wellin&ton? / !ure, no 'ro*lem. M -reat. !o first, "hat "ill the "eather *e like? Will I need "arm $lothes? / Yes, you "ill. It s "inter no", so it ll 'ro*a*ly *e quite $old. You ll need a $oat. M Oh, dearC 0ery different to Mum*ai, then? / YesC M %nd ho" a*out $ommutin&? / Well, some 'eo'le take the train or $y$le. <ut most 'eo'le &o to "ork *y $ar. M Is dri#in& in Wellin&ton safe? / Yes, I m sure it is. 7u$kily, "e dri#e on the left, the same as India. %nd Wellin&ton is quite small so dri#in& to "ork "on t take lon&. 9ro*a*ly a*out t"enty minutes. M That s &reat. / Where do you "ant to li#e? M Well, I "ant to li#e in a quiet area like 9a'aran&i. / Oh, that s really ni$e. M It looks ni$e in the 'hotos. / I m sure you ll en)oy li#in& there. Wellin&ton 'eo'le are #ery friendly. M !ounds &ood. %nd ho" a*out s'ort? I d like to 'lay tennis. / !ure. +#eryone 'lays s'ort, so it ll *e easy to )oin a s'orts $lu*. M That s &ood. .o" a*out food? / Wellin&ton is a &reat 'la$e to eat. M (o you think I ll find any Indian restaurants? / (on t "orry. I m sure you "ill. -. N=Naomi, M=Meera / .i Meera, ho" are you doin&? %re you ready for your *i& ad#enture? M I ho'e so. / .a#e you &ot any "arm $lothes? M /o, not yet. I m &oin& to *uy lots of $oats and thin&s in Wellin&ton. / OK. .o" a*out $ommutin&? %re you &oin& to dri#e to "ork? M /o, I m not. I m &oin& to $y$le to "ork. / ;eally? That s &reat. %nd ho" a*out a 'la$e to li#e? M I m &oin& to look for a house in Khandallah. / !o you re not &oin& to li#e in 9a'aran&i. M I don t think so. 9a'aran&i s ni$e *ut Khandallah s nearer "ork. / -ood. %re you &oin& to )oin a s'orts $lu*? M Yes, I am. There are some ni$e s'orts $lu*s in Khandallah. / %re there any Indian restaurants in Khandallah? M I don t kno". I ho'e there are. I m &oin& to &oo&le some restaurants today. / Is your hus*and &oin& to )oin you? M Yes, he s &oin& to finish his )o* in Mum*ai in (e$em*er and )oin me then. / .o" a*out your family? M I &uess I ll miss them. <ut "e re &oin& to sa#e u' our money for a fli&ht home ne2t year.
-." 5=5rendan Mac(ean, M=Meera < .ello? M <rendan? It s Meera here. < Meera, hiC M I m )ust 'honin& a*out our 'lans for ne2t "eek. %re you &oin& to meet me at the air'ort? < Yes, I am. Will you ha#e a lot of lu&&a&e? M /o, I "on t. I m )ust &oin& to *rin& t"o suit$ases. %re you &oin& to dri#e to the air'ort? < /o, I m not. I m &oin& to take the train it s qui$ker. M OK, sounds &ood. !o "hat s the 'lan for the first "eek? < Well, in your first "eek, you re &oin& to do some trainin& "ith another en&ineer. OK? M Yes, that ll *e interestin&. Who s the other en&ineer? < .is name s Mark <ro"n. .e s &oin& to arri#e the day after you. M Oh, Mark <ro"n. I kno" himC Is he &oin& to "ork "ith me? < Yes, he is. You ll *e in the same resear$h &rou'. M -reatC < Oh, and one more thin&. I m not &oin& to *e in the offi$e tomorro". I m &oin& to !outh Island, so $all my mo*ile if you ha#e any questions. M -reat. Thanks. -.# 1 you ll , it ll 5 I ll @ he ll D "e "on t 8 I don t B she isn t &oin& to G they aren t &oin& to
-.$ )=)ob, J=Jac:2e(ine ; Today s 'od$ast is "ith Ja$queline 0allerine, a *usiness $onsultant. Ja$queline is here today to talk a*out "ork in the future. .i, Ja$quelineC J .i, ;o*. ; !o Ja$queline, ho" "ill the )o* market $han&e in the ne2t fe" years? J Well, ;o*, I think it "ill *e$ome more international. Com'anies "ill em'loy more forei&n "orkers. More 'eo'le "ill mo#e a*road for "ork. ; I see. What else "ill ha''en? J Well, 'eo'le "ill $han&e )o*s more frequently in future. They "on t do one )o* all their life. It "ill *e $ommon to ha#e se#eral $areers in your lifetime. ; What a*out trainin&? Te$hnolo&y $han&es #ery qui$kly. J Yes, it does. !o trainin& is #ery im'ortant. -ood $om'anies train their staff on ne" te$hnolo&y and ne" soft"are. Trainin& "ill *e more im'ortant for $om'anies in the future as te$hnolo&y "ill $han&e more qui$kly. ; What a*out retirement? (o you think 'eo'le "ill still retire at si2ty or si2tyAfi#e? J /o, they "on t. 9eo'le "ill retire later in life. They ll kee' "orkin& until they are se#enty or older. ; ;eally? What a*out youn& 'eo'le? J I think $om'anies "ill 'romote youn& 'eo'le more qui$kly than they do no". Youn& 'eo'le understand the youn&er market and often ha#e &ood IT skills. ; Will it *e harder for unem'loyed 'eo'le to find "ork? J /o, it "ill *e easier. /o"adays, 'eo'le a''ly for )o*s on the Internet. In the future, all the inter#ie"s "ill ha''en online too. ?or the first inter#ie", $om'uters "ill inter#ie" you. ?or the se$ond inter#ie", 'eo'le "ill inter#ie" you *y #ideo$onferen$e. ; What a*out lan&ua&e? Will Mandarin Chinese *e$ome the &lo*al *usiness lan&ua&e? J /o, it "on t. +n&lish is the &lo*al *usiness lan&ua&e, and I think this "ill $ontinue. It s easier to learn than ChineseC In fa$t, I think all international $om'anies "ill use +n&lish at "ork so lan&ua&e skills "ill *e #ery im'ortant. ; Well, that s &ood ne"s for students of +n&lishC Thanks Ja$queline for your 'redi$tions. J You re "el$ome. Thanks for askin& me on the sho". -.% 1 <=<rida, E=Eric ? White !tri'e Cy$les. + ?rida? It s +ri$ here from Chelsea <ikes in 7ondon. ? +ri$C .elloC (id the *ike order arri#e OK last "eek? + Yes, "ell= that s "hy I m 'honin&. Three mountain *ikes are missin& from our order. ? ;eally? + Yeah. We ordered fifteen mountain *ikes. We only re$ei#ed t"el#e. ? Oh, I m so sorry. 7et me $he$k your order. + Thanks, ?rida. ? (o you ha#e a referen$e num*er, +ri$? + Yeah, I do. It s 991,64. ? 991,64= Yes, here it is. Oh, I m #ery sorry. They for&ot the 466 series mountain *ikes. + ;i&ht. ? We ll send the other *ikes to you today, *ut I m afraid it "ill take a*out four days for the deli#ery. + That s fine. Thanks for your hel'. , S4=S'op assistant, D=Do(ores !% .o" $an I hel' you? ( I *ou&ht this mo*ile here last "eek *ut the $amera doesn t "ork. !% .mm = Can I ha#e a look at it? ( Yes, here it is. !% Thank you. When did the 'ro*lem start? ( Yesterday.
!% Mm, you re ri&ht. It doesn t seem to "ork. Would you like another 'hone or do you "ant a refund? ( %nother 'hone, 'lease. !% OK. (o you ha#e a re$ei't? ( Yes, here you are. 5 3=+a(( centre operator, H=He(ena O .ello, Colourma2 9rinters. Customer su''ort. .o" $an I hel' you today? . My name is .elena -iano'olous. I m $allin& a*out my ?@66 'rinter. I ha#e a 'ro*lem "ith it. O Oh. Can you des$ri*e the 'ro*lem? . Yes, um= When I try to 'rint, it doesn t do anythin&. It )ust makes a loud noise and then sto's. O Oh. I m #ery sorry a*out that. When did you *uy the 'rinter? . T"o months a&o. O I see. ;i&ht. Well, it s still under &uarantee so "e ll re'air it for you. 7et me take your name and address. -.* 1 % Can you des$ri*e the 'ro*lem? < Yes, I *ou&ht this hairdryer last "eek *ut it doesn t "ork. % May I see it?... Yes, you re ri&ht. (o you ha#e a re$ei't? < Yes, here you are. % OK, that s fine. Would you like another one or do you "ant a refund? , % I ordered some $olour ink and *la$k ink for the offi$e 'rinters, *ut the *la$k ink is missin&. < (o you ha#e a referen$e num*er? % +r = yes. It s <E5@. < OK. I ha#e it. OK, "e ll send the other $artrid&es to you *ut I m afraid it "ill take a*out @G hours.
-., T=Teresa, 7=7ina, 5=5ernard, D=Da.id T .ello, e#eryone. We re here today to talk a*out our sales 'lans. ?irst, 7ina is &oin& to tell us a*out our *usiness in China. 7ina, $ould you *e&in? 7 Thanks, Teresa. Well, as you kno", "e are doin& a lot of *usiness in China. 7ast "eek "e o'ened a ne" offi$e in -uan&:hou. < !orry, to interru't, 7ina. Can I )ust $he$k somethin&? .o" many offi$es do "e no" ha#e in China? 7 We $urrently ha#e three offi$es in China J in !han&hai, <ei)in&, and no" -uan&:hou. < OK, thanks. 7 %ny"ay, "e ha#e *i& 'lans for sales in China J "e think they "ill &ro" a lot in the ne2t fe" years. 7et me &i#e you some e2am'les = so I ho'e that "as $lear. T Well, thank you, 7ina. That "as #ery interestin&. (oes anyone ha#e any questions or $omments for 7ina? <ernard, "hat do you think? < I m afraid I disa&ree. I think sales in China "ill fall in the ne2t fe" years. This year s sales are lo"er than last year s. 7 I m not sure a*out that. !ome sales are hi&her this year. ?or e2am'le, la'to's. We had a *ad start to the year, *ut sales in$reased @M last month. < That s true *ut most sales are do"n. /ote*ook sales are do"n GM on last year, for e2am'le. What do you think, (a#id? ( Yes, I a&ree "ith you. In my o'inion, sales "on t rise. Chinese $om'anies are no" makin& their o"n $om'uters and they re $hea'er than ours. I think "e should look at other markets. Chile or %r&entina, for e2am'le. !ales are in$reasin& ra'idly in those markets. Teresa, "hat s your #ie"? T I think "e should do *oth. I don t think "e should $han&e our 'lans in China. I think "e should look at !outh %meri$an markets as "ell. We $an do *oth. (o you a&ree, 7ina? 7 Yes, I think you re ri&ht. !ales in !outh %meri$a are &ood *ut so are sales in China. I think "e need to in#est in *oth areas. -.1 % I think "e should $lose our sho's in -ermany and <el&ium. They re losin& money. (o you a&ree, Matteo? < I m not sure a*out that. The sho's in <el&ium made a 'rofit last year. I don t think "e should $lose them. , % In my o'inion, our kit$hen 'rodu$ts are too e2'ensi#e. That s "hy sales are fallin&. Kim, "hat do you think? < I m afraid I disa&ree. Our 'rodu$ts are a$tually 16M $hea'er than the leadin& *rand. I think "e need to ad#ertise more. That s all. 5 % I think "e should o'en the ne" fa$tory in Malaysia. What s your #ie"? < I a&ree. I think that is the *est o'tion. @ % I don t think "e should in#est more money in the +uro'ean 'ro)e$t. < Yes, I think you re ri&ht. We need to in#est more in !outh %meri$a.
-.10 1 % .i. I ordered si2 shirts from your sho' online, *ut one of the shirts is missin&. < Oh, I m #ery sorry a*out that. (o you ha#e a referen$e num*er? % It s 9VWD54G. I &ot all the shirts e2$e't the *lue and "hite one. < Yes, I see it. OK. Would you like the other shirt or "ould you like a refund? % The other shirt, 'lease. < OK, "e ll send that to you today. , % .o" $an I hel' you? < It s this la'to'. There s somethin& "ron& "ith it. % Can you des$ri*e the 'ro*lem? < Well, the "e*$am doesn t "ork. I think it s *roken. % .mm. !tran&e. I think an en&ineer needs to look at it. I m afraid they ll need a*out three "eeks to re'air it. 5 % .o" $an I hel' you, Madam? < Well, I *ou&ht this 'erfume for someone as a &ift, *ut they don t "ant it. I d like to return it. % I see. (o you ha#e a re$ei't? < Yes, here you are. % Oh, you *ou&ht this 'erfume o#er a month a&o. I m afraid I $an t &i#e you a refund. We only &i#e refunds "ithin ,G days. < Oh, I see. Can I $han&e it for a different kind of 'erfume? % Yes, that s fine. 7et me sho" you "hat "e ha#e. -.11 4=4(an, 7=7o2ise, 5=5i((, >=>aren % 7et s dis$uss our ad#ert for the ne" sun $ream. 7ouise, $an you *e&in? 7 Yes. In my o'inion, "e need an ad#ert "ith a 'hoto of a family. < Can I )ust $he$k somethin&? Is this the ma&a:ine ad#ert or the online one? 7 It s the ad#ert for the "e*site, <ill. I think a family is the *est ima&e. < I m afraid I disa&ree. I think "e need a youn& $ou'le. That s an im'ortant market. Karen, "hat s your #ie"? K I m afraid I a&ree "ith 7ouise. 85M of our sales are to 'arents. ?amily ad#erts are su$$essful. % Can you &i#e us an e2am'le? K 7ast year s ad#ert in$reased sales *y BM. It "as a 'i$ture of a family &oin& to the *ea$h. < I m not sure a*out that. There "ere also other reasons for the in$rease in sales. We also s'ent more on marketin&. I think "e need a $han&e. (o you a&ree, %lan? % !orry <ill, *ut I think Karen and 7ouise are ri&ht. I don t think "e should $han&e the ima&e this year. The family ima&e seems to "ork "ell.
UNIT 10 10.1 D=Dan, J=Jana ( .i, e#eryone. This "eek s 'od$ast is an inter#ie" "ith Jana !uko#K. !he s )oinin& us from the C:e$h ;e'u*li$. .i, Jana. .o" s life in 9ra&ue? J .i, (an. It s "arm and sunny here. .a#e you e#er *een to the C:e$h ;e'u*li$? ( Yes, I ha#e. I #e #isited 9ra&ue t"i$e. It s a *eautiful $ity. J I think so too. I #e li#ed here all my life. ( ;eally? Well, Jana, let s talk 0es'asC J OK. ( .o" lon& ha#e you had your 0es'a? J I #e o"ned my 0es'a for ei&ht years. I #e had t"o of them in fa$t. I *ou&ht my first one "hen I "as si2teen. ( What a*out other s$ooters? .a#e you e#er ridden any other s$ooters? J /o, I ha#en t. I #e only ridden 0es'as. ( .a#e you e#er had any 'ro*lems "ith it? .as it e#er needed any re'airs? J /o, it hasn t. It hasn t had any 'ro*lems at all. They re &reat ma$hines. ( .a#e you e#er ridden your 0es'a a*road? J Yes, I ha#e. In %u&ust ,615, I "ent from 9ra&ue to ;ome. ( That sounds &reat. J It "as a &reat tri'. I "ent "ith my *est friend. T"o 'eo'le on one *ikeC ( It sounds a *it dan&erous. .a#e you e#er had an a$$ident? J /o, ne#er. They re really easy to ride. .a#e you e#er ridden one? ( /o, I ha#en t. I like four "heels not t"oC %nyho", thank you #ery mu$h JanaC J Thank youC
10. 1 )=)oger @a co2rse (eaderA, M=Mic'i6o ; Mornin&, e#eryone. Wel$ome to the Mana&ement Trainin& $ourse. To *e&in, 'lease tell us your name and a little *it a*out your $om'any. M 3hm, OK. I m Mi$hiko. I m from Ja'an. I "ork for .onda. We *uild $ars, motor*ikes, )et en&ines, ro*ots, and other ele$tri$al de#i$es. ; 3h huh. Who are the main $om'etitors of .onda? M Well, I su''ose other $ar and motor*ike manufa$turers like Toyota, /issan, ?ord= ; OK. %nd tell us an interestin& fa$t a*out your $om'any. M Well, not many 'eo'le kno" that .onda has *een the *i&&est manufa$turer of motor*ikes for o#er fifty years= sin$e 14D4. We ha#e also *uilt a ro*ot $alled %!IMO that $an "alk and dan$eC ; Wo"C That s t"o interestin& fa$tsC Thanks, Mi$hiko. , )=)oger @a co2rse (eaderA, 4=4(ba ; What s your name? % My name is %l*a. I m from Mallor$a in !'ain. ; What $om'any do you "ork for? % Cam'er. Cam'er shoes. ; Is Cam'er from !'ain? % YesC Cam'er is from the to"n of In$a, in !'ain. In Mallor$a. ; %nd Cam'er makes trainers. % That s ri&ht. We make trainers, *oots, and different ty'es of shoes. ; OK, %l*a. Tell us an interestin& fa$t a*out Cam'er. % ;i&ht. Well, Cam'er makes shoes *ut "e also ha#e a Cam'er hotel, "ith *ran$hes in <ar$elona and <erlin. T % hotel? Wo"C 5 )=)oger @a co2rse (eaderA, M=Mate2s ; OK. 7ast one. M Me? OK. My name is Mateus. I m from <ra:il. I "ork for +m*raer in our head offi$e in !Ro JosF dos Cam'os, also in <ra:il. ; +m*raer. %nd "hat is +m*raer? M You don t kno" it? ; /o. M OK, "ell, I ll tell you my interestin& fa$t no". +m*raer is the third lar&est aero'lane manufa$turer in the "orld. Our main $om'etitors are <oein& and %ir*us. ; OK. Well, "el$ome to the $ourse, MateusC 10." .i, Mike. It s !alma here. It s 5 '.m. on Monday. I m )ust $allin& a*out the ad#ert for the ne" la'to'. .a#e you $he$ked it yet? We "ant to 'ut it in ne2t month s ma&a:ines= you kno" 9C Ma&a:ine and Com'uter 3ser. The deadline is Wednesday so I need it asa'. 9lease $all me "hen you &et this messa&e. Many thanks. <ye. 10.# Mike, it s Jamila here. I s'oke to a )ournalist today from K165., ;adio. !he "ants to do an inter#ie" a*out trends in ne" $om'uters. Can you handle that for me, 'lease? The )ournalist s name is !arah Cro" and her 'hone num*er is 6BBB6 G66 418. !he needs the inter#ie" *y Thursday. Thanks. 10.$ .i, Mike. It s Jamila a&ain. I )ust &ot your te2t a*out the meetin& ne2t "eek. I m afraid I $an t &o to the meetin& on Tuesday. I ll *e in -ermany then. Can you deal "ith it on your o"n? If you "ant me to *e at the meetin&, let me kno". We $an ha#e a #ideo$onferen$e. The <erlin offi$e has a #ideo$onferen$e room so I $an use that. %ny"ay, 'lease let me kno" as soon as 'ossi*le. Thanks. 10.% )=)aisa, +=+o(in
; C ; C ; C ; C ; C ; C ; C ; C ; C ; C ; C ; C ;
!o, Colin, tell me a*out the s'orts $entre. .o" s the *uildin& "ork &oin&? It s &oin& "ell. -ood. What s ha''enin& "ith the s"immin& 'ool? The s"immin& 'ool is on s$hedule. They #e *uilt it. They re &oin& to fill it "ith "ater ne2t "eek. !o, "ill it *e ready *y ,1st %'ril? Yes, it "ill. +2$ellent ne"s. .a#e they finished the $han&in& rooms yet? Yes, they ha#e. They finished them last Monday. <ut there s a 'ro*lem "ith the sho"ers. They re &oin& to re'air them tomorro". OK. What a*out re$e'tion and the $afF? .a#e they 'ainted those areas yet? /o, not yet. <ut don t "orry. +#erythin& s on s$hedule. The de$orators are &oin& to start ne2t "eek. OK. %nd the &ym? %h, the &ym. I m afraid, that s *ehind s$hedule. We re still "aitin& for the runnin& ma$hines. They ha#en t arri#ed yet. OK, "e need to 'hone the su''lier to see "hat s ha''enin&. Can you deal "ith that? !ure. I ll 'hone them today. -ood. What s ha''enin& "ith the tennis $ourts? .a#e they started them yet? /ot yet. I m afraid. The *ad "eather has delayed their "ork. Will they *e ready *y ,1st %'ril? Yes. It ll *e hard "ork *ut "e ll finish on time. .a#e you hired e2tra *uilders? /o, I ha#en t done that yet. I m &oin& to $all the *uildin& $om'any today. OK, &ood. %nythin& else to re'ort? We #e $om'leted the *asket*all $ourt and the squash $ourtsC They look &reat. ?antasti$. Well doneC Thanks. Well, thanks for u'datin& me, Colin. It sounds like you ha#e e#erythin& under $ontrol.
10.* 1 % I need someone to sho" a $lient round our fa$tory. Can you deal "ith that, Chen? < !orry, I $an t. I m really *usy at the moment. % OK, I ll see if Mark $an do it. , %.as the art de'artment desi&ned the ne" ad#ertisement yet? < /o, not yet. They re *ehind s$hedule. % OK, $an you ask them "hen it "ill *e ready? 5 % We 'lan to o'en the ne" store in May. Is e#erythin& on s$hedule? < /o, it isn t, I m afraid. We re still "aitin& for a deli#ery of furniture. % Why hasn t it arri#ed yet? .a#e you 'honed the furniture $om'any? < /o, not yet. I ll $all them this afternoon. @ % .a#e you arran&ed the meetin& yet, Jen? < /o, not yet. I m &oin& to email e#eryone this afternoon. % OK. Can you let me kno" "hat they say? < !ure, "ill do. % -reat. ThanksC D % You re s'eakin& at the sales $onferen$e, aren t you? .o" are your 're'arations &oin&? < ?ine. I #e 're'ared my 'resentation. I think it looks OK. % .a#e you made 9o"er9oint slides? < Yes, I ha#e. (o you ha#e time to look at them? I d like your o'inion. 8 % What s ha''enin& "ith the Internet, %:i:? Is your email "orkin& no"? < /o, there s a 'ro*lem "ith the ser#er. They re tryin& to fi2 it. 10., 1 a I finished the "ork. * I #e finished the "ork. , a .e #isited China.
* .e s #isited China. 10.1 We #e "orked hard. , !he s $han&ed )o*s. 5 I asked for the *ill. @ .e finished his 'resentation. D They #e in#ited us to dinner. 8 It s sto''ed rainin&. 10.10 % I #e de$ided to *uy a ne" $ar. I m thinkin& of a !mart Car. < % !mart CarC ;eally? .a#e you e#er dri#en one? % Yes, I dro#e one last "eek. It "as &reat. < <ut "hy do you "ant a ne" $ar? % I &ot a ne" )o* four "eeks a&o. I need to $ommute ea$h day. This month, I #e s'ent a lot of time in the $ar. I really need a ne" one. < I see. I #e ne#er *een in a !mart Car. They re really small. Isn t that a 'ro*lem? % /oC That s 'erfe$tC I "ork in the $ity $entre. 9arkin& s really diffi$ult. Yesterday, it took me thirty minutes to 'ark my $arC < ;eally? That s a"fulC My *oss dri#es a !mart Car J she s had it for t"o years. !he lo#es it. % Well, "hen I &et one, I ll take you for a dri#e. < OK. That s a dealC 10.11 <rian. It s ;io here, $allin& on ?riday at @ '.m. I m $allin& re&ardin& the trainin& $ourse. Can you ask e#eryone to *rin& an offi$ial do$ument they #e "ritten, for e2am'le a $ontra$t or a letter. We re &oin& to dis$uss those. We also need to arran&e $offee and tea for e#eryone. Can you deal "ith that, 'lease? <y the "ay, the head of .; is &oin& to "at$h the $ourse this time, so you ll need one e2tra 'la$e in the room. OK? Call me if you ha#e any 'ro*lems. 10.1 J=Jac6, >=>ristin, &=&edro J OK, e#ery*ody. 7et s look at the $atalo&ue for our audio 'rodu$ts. .o" s e#erythin& &oin&? K Well, the main $atalo&ue is on s$hedule J it s fine. We re "aitin& for some final 'hotos from the studio, *ut they re not late. J (o "e kno" "hen the 'hotos "ill arri#e? 9edro, $an you deal "ith that? 9 !ure, no 'ro*lem. J Kristin, "hat s ha''enin& "ith the $atalo&ue te2t? .a#e they "ritten it yet? K /o, not yet. 3nfortunately, "e re still "aitin& for the translations into ?ren$h, !'anish, and %ra*i$. J Will the translations *e ready *y 1Dth July? K Yes, they "ill. I ll $all the translation a&en$y a&ain after the meetin&. J ?ine. 9 +r= Ja$k, "e ha#e one 'ro*lem. The final $o#er for the $atalo&ue is *ehind s$hedule. It s fi#e days late. J I see. (on t "orry. I ll $onta$t the desi&ners this afternoon. OK, anythin& else to re'ort? = /o? Well, in that $ase, thanks e#ery*ody. /e2t meetin& is ne2t Wednesday. !ame time, same 'la$e. !ee you then.

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International Express Third Edition Elementary

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International Express Third Edition Elementary

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International Express Third Edition Elementary

International Express Third Edition Elementary

International Express Third Edition Elementary

International Express Third Edition Elementary

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International Express Third Edition Elementary

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International Express Third Edition Elementary

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International Express Third Edition Elementary

International Express Third Edition Elementary

International Express Third Edition Elementary

International Express Third Edition Elementary

International Express Third Edition Elementary

International Express Third Edition Elementary

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International Express Third Edition Elementary

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International Express Third Edition Elementary

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