Anda Roberts-Bryant

18 Filbert Drive Camden Wyoming, DE 19934 Phone: (302) 538-0002 Email: ambitious30@gmail.com

Objective
To gain leadership experience in the Human Service field focusing in the area of program development.

Profile
Highly motivated and committed to a making a difference in the lives of our youth and their families. Excellent listening and interpersonal skills, combined with written and verbal communication. A professional who is committed to serving anyone who stands in need while upholding my Christian values.

Experience
January 2014 to April 2014 October 2012 to Present Internship, Little Sisters of the Poor, Newark, DE Worked with the program director to implement new volunteer software Assisted in facilitating orientation for new volunteers Reviewed and edit program handbook for final print and publication Volunteered in various areas of the organization to learn about the context of the community.

Childrens Choice Inc, Dover, Delaware Foster Care Social Worker Develop a relationship with the child through visits, telephone calls and private conversations, as age appropriate Explain the purpose of the Service Plan and planned activities to the child, as appropriate for the childs level of understanding Help the child understand the reasons for and the realities of placement without violating the positive aspects of the childs feelings about his/her parents Keep the child informed about the his/her case planning, family situation and siblings Ensure the childs visitation with parents, siblings and significant persons according to the Service Plan Ensure that family photographs and other mementos of the child's life are gathered and preserved. These items shall reflect the various family and life experiences of the child and should be maintained in a Life Book format. Ensure that arrangements are made for the child to attend church and

receive religious instruction in his/her own faith Allow the child the opportunity to express his/her anxieties, fears and other feelings, including conflicted loyalties Ensure through observation and direct inquiry that all the child's basic needs are met Arrange for any special services the child may require including health, mental health and educational Aid in preparing the child for any life transitions, adoption, reunification, adulthood Ensure that a full array of adolescent services are provided to all youth over the age of sixteen (16) Document the child's progress by maintaining the uniform case record and LINK computer record.

October 2010 to August 2012

Connecting Generation, Wilmington, Delaware AmeriCorps Youth Ambassador Mentor Program * Mentor Coordinator Implemented and developed a school-based mentoring program; Recruited, supported and retained volunteer mentors for local public schools; Ensured volunteer mentors were screened, interviewed and trained; Maintained accurate records(monthly reports, timesheets, mentor and mentee files); Coordinated mentoring schedules, identified students for program and matched mentoring pairs; Coordinated school and community service projects with students and community members; Conducted mentor orientations, programs evaluations, periodic recognition of mentors and mentees and other volunteers; Brokered partnerships with community resources to provide additional services to support mentor program; Matched and monitored all mentee/mentor relationships; Implemented and designed a Parent Resource Center for Capital School District to engage and empower parents; Star Hill A.M.E. Church, Dover, Delaware Community Events Coordinator Plan and coordinate annual community program with volunteer committees; Coordinate activities and back to school supply giveaways for community families; Develop and administer community events budget; Maintain data files on vendors and funding sources, and Organize teams of volunteers; Discover Financial Services, New Castle, Delaware Senior Account Manager Utilized interpersonal and customer service skills to address and resolve customers account inquiries; Managed and maintained detailed account records; and Collaborated with managers and coworkers to improve work environment and reduce employee grievance. Apple One, New Castle, Delaware Collections Representative Trained and coached new representatives; and

January 2007 to Present

February to September 2010

March 2008 to April 2008

 June 2007 to February 2008

Established a plan of action for delinquent accounts.

JPMorgan, Wilmington, Delaware Web Support Analyst Monitored computer network for inefficiencies and proactively resolved issues; and Implemented and developed network procedure changes.

September 2005 to June 2007

LexisNexis, New Providence, New Jersey Web Designer Designed website templates and graphics Reviewed content for web publications

Education
2012 to Present Master of Science in Administration of Human Services (August 2013) Wilmington University, Newark, Delaware Bachelor of Science in Behavioral Science Wilmington University, Dover, Delaware

2008 to 2012

Training/Certification
CPR First Aid Emergency Response

Activities/Interests
Active Volunteer Food Bank of Delaware, Ronald McDonald House, Delaware State Parks, Westminster Village, Whatcoat Shelter; Sheppards Place; Teaches Youth Bible Study; Steward; Director of Young People Department; and Founder/Director of Youth Praise & Worship Dance Ministry.

Internship

Worked with the program director to implement new volunteer software; Assisted in facilitating orientation for new volunteers; Reviewed and edit program handbook for final print and publication; and Volunteered in various areas of organization to learn about the context of the community.