Bibliografie

ANGELESCU, Ion: Aezmntul corporativ: principii, organizare, realizri, legilaie,

Bucureti, Fundaia Regele Carol I, 1939
BALABAN, Delia Cristina, IANCU, Ioana, MEZA, Radu: PR, Publicitate i New Media,
Bucureti, Editura Tritonic, 2009
BARUS-MICHEL, Jaqueline, GIUST-DESPRAIRES, Florence, RIDEL, Luc- . Abordare
psihosocial clinic, Iai, Editura Polirom, 1998
BDU, Horea Mihai: Tehnici de comunicare n Social Media, Iai, Editura Polirom, 2011
BUZRNESCU, tefan: Introducere n sociologia organizaional i a conducerii, Bucureti,
Editura Didactic i Pedagogic, 1995
CABIN, Phillipe, DROTIER, Jean-Franois: Comunicarea, Iai, Editura. Polirom, 2010
CISMARU, Diana Maria: Social Media i managementul reputaiei, Bucureti, Editura Tritonic,
2012
CHELCEA, Septimiu: Tehnici de cercetare sociologice, Bucureti, coala Naional de tiine
Sociale i Politice, suport curs, 2010
CHICIUDEAN, Ion, ONE, Valeriu: Gestionarea crizelor de imagine, Bucureti, Editura
Comunicare.ro
CHICIUDEAN, Ion, DAVID, George, Managementul comunicrii n situaiile de criz,
Bucureti, coala Naional de tiine Sociale i Politice, suport curs, 2011
COMAN, Cristina: Comunicarea de criz. Tehnici i strategii, Iai, Editura Polirom, 2009
COMAN, Cristina: Relaii publice. Principii i strategii, Editura Polirom, 2006
LIBAERT, Thierry: Comunicarea de criz, Bucureti, Editura C.H. Beck, 2008
REGESTER, Michael, LARKIN, Judy: Managementul crizelor i al situaiilor de risc, Bucureti,
Editura Comunicare.ro, 2011
ROGOJINARU, Adela: Comunicare organizaional: idei i practici n actualitate, Bucureti,
Editura Tritonic, 2009

Surse web
COOMBS, Timothy, Impact of Past Crisis on Current Crisis Communication: Insights From
Situational Crisis Communication Theory, URL: http://job.sagepub.com/content/41/3/265,
accesat la 5 decembrie 2012.
COOMBS, Timothy, HOLLADAY, Sherry J., Helping Crisis Managers Protect Reputational
Assets: Initial tests of the Situational Crisis Communication Theory, URL:
http://www.sagepub.com/content/16/2/165, accesat la 7 decembrie 2012.
PERRY Danielle C., TAYLOR, Maureen, DOREFEL, Marya, Internet-Based Communication
in Crisis Management, URL: http://mcq.sagepub.com/cgi/content/abstract/17/2/206, accesat la7
decembrie 2012.
SOCHA, Bailey, EBER-SCHMID, Barbara, Defining New Media Isnt Easy, New Media
Institute, http://www.newmedia.org/what-is-new-media.html, accesat la 10 mai 2013.