Service Manual

Gigaset 4010/ 15 Classic base station,

Gigaset 4010/ 15 Comfort base station
Gigaset 4000 Classic handset,
Gigaset 4000 Comfort handset
Level 25
1 !able of contents
1 TABLE OF CONTENTS....................................................................................................................................2
2 ADDITIONAL FEATURES AND DIFFERENCES TO GIGASET 3000.....................................................3
2.1 DECT-SPECIFIC DETAILS.............................................................................................................................3
3 PROCEDURES....................................................................................................................................................4
3.1 SERVICE PROCEDURES FOR GIGASET 4000 CLASSIC..........................................................................................4
3.2 SERVICE PROCEDURES FOR GIGASET 4000 COMFORT........................................................................................5
3.3 SERVICE PROCEDURES FOR GIGASET 4010/ 15 CLASSIC/ COMFORT BASE STATION..................................................6
4 INFO STICKER/ LASERED IMPRINT AND STICKER ON MICROPROCESSOR...............................8
5 FAULT CODES...................................................................................................................................................9
6 FAULT DIAGNOSIS AND ELIMINATION..................................................................................................10
6.1 FUNCTIONAL TEST....................................................................................................................................10
6.2 RECOGNITION OF TYPICAL CUSTOMER PROBLEMS.............................................................................................12
6.3 CHEC OF COMPLETE SYSTEM !ITH FAULT DESCRIPTION OF CUSTOMER................................................................16
6.4 CHEC OF COMPLETE SYSTEM !ITHOUT FAULT DESCRIPTION OF CUSTOMER...........................................................16
6.5 CHEC OF COMPONENT !ITH FAULT DESCRIPTION OF CUSTOMER.........................................................................16
6.6 CHEC OF COMPONENT !ITHOUT FAULT DESCRIPTION OF CUSTOMER....................................................................16
6." BLOC DIAGRAMS OF HANDSETS..................................................................................................................1"
6.7.1 Classic handset....................................................................................................................................17
6.7.2 Comfort handset...................................................................................................................................18
6.# REPAIR OF MOBILE UNIT GIGASET 4000 CLASSIC AND COMFORT.......................................................................1$
6.8.1 Exploded view G4000 Classic.............................................................................................................20
6.8.2 Exploded view G4000 Comfort...........................................................................................................21
6.8.3 isassem!lin"......................................................................................................................................22
6.8.4 #ssem!lin"...........................................................................................................................................2$
6.8.% &oard 'a(o)t Gi"aset 4000 Classic....................................................................................................30
6.8.6 &oard 'a(o)t Gi"aset 4000 Comfort..................................................................................................31
6.8.7 *o!ile )nit fa)lt( d)e to h)midit(......................................................................................................32
6.8.8 +', -microphone.path fa)lt(/.............................................................................................................33
6.8.$ ,', -earphone.path fa)lt(/.................................................................................................................34
6.$ REPAIR OF BASESTATION GIGASET 4010/ 4015 CLASSIC/ COMFORT..................................................................35
6.$.1 Exploded view......................................................................................................................................3%
6.$.2 isassem!lin"......................................................................................................................................36
6.$.3 #ssem!lin"...........................................................................................................................................36
6.$.4 &oard 'a(o)t Gi"aset 4010 Classic -E01 version/............................................................................37
6.$.% &oard 'a(o)t Gi"aset 4010 Comfort -E01 version/..........................................................................38
6.$.6 &oard la(o)t Gi"aset 401% Classic -E01 version/.............................................................................38
6.$.7 &oard la(o)t Gi"aset 401% Comfort -E01 version/...........................................................................38
6.$.8 Char"in" pro!lems..............................................................................................................................3$
6.$.$ &ase station fa)lt( d)e to li"htnin" stro1e..........................................................................................40
2 "dditional features and differences to Gigaset #000
4000 Classic$
- Improved standby time up to 200 h (NiCd)
- Alphanumeric display (12 digits plus 2 lines for pictograms)
- Handset operation controlled via menu
- ate and time functions !ith protection against po!er failure
- Alarm call" date reminder on display
- #$ on top of the handset signalling %&I and incoming calls
- irectory !ith memory for 20 names plus numbers
4000 Comfort$
- Improved standby" use time up to '(0" 2' h (Ni%H) 1*00 mAh)
- #arge graphical display !ith ( lines + 1* characters (101 + *1 pi+el)
- Navigation ,ey
- -el.boo, for ma+. 200 entries
- ate and time functions !ith protection against po!er failure
- Alarm call" date reminder on display
- #$ on top of the handset signalling %&I and incoming calls
- &al,y/-al,y mode !ith second 0000 Comfort handset
- Handling of A% via handset li,e a mobile phone (001( base station necessary)
- 10 display languages
4010/ 15 %ase stations$
- 0 different base stations (0010"1( Classic and 0010"1( Comfort)
- Ne! features" differences on Comfort base station) / -ransmission of te+ts (1%1)
/ 001() 2oice dialling
of 20 names 3 ' commands
/ 0010"1() no ringer
/ 001() no loudspea,er
&o more '(&)Code for handsets e*isting
A difference to 4'000 systems is that the handset has to be registered to the base
station by the customer. -herefore the customer has to insert the handset in the
base station and !ait until the handset is regsitered. A handset that has been
registered on another base station has to be registered manually (similar to 4'000).
-herefore a paging ,ey is e+isting under the base station.
2.1 DECT-specific details
Number of channels) 120
5adio fre6uency range) 1770 %H8 to 1900 %H8 (altered for certain countries)
uple+ method) -ime/division multiple+ing: 10 ms frame length
Channel grid) 1;27 ,H8
<it rate) 11(2 ,<it"s
%odulation) 4=1>
2oice coding) A?C% ('2 ,<it"s)
# 'rocedures
-his chapter sho!s the hidden service procedures for 4igaset 0000 Classic: 0000
Comfort and 0010 base stations.

Note) -he service procedures are confidential.
3.1 Service procedures for Gigaset 4000 Classic
+eset to factor, defaults -customer .rocedure/$
-his procedure resets the handset to factory defaults.
?ress soft,ey @menu@: 0 # and confirm !ith o1 (see user guide).
2is.la,test$
?ress 1: 0 and ; simultaneously and hold do!n !hile you s!itch on.
?ress any ,ey to toggle bet!een the displayed signs. After!ards s!itch handset off.
!o get into the service .rocedures ,ou need to .ress 1,4 and 3 simultaneous
and hold do4n 4hile ,ou s4itch on, after4ards .ress 35200
1 S6)7ersion and ('8($
An the left upper corner the number of the menu is sho!n (here menu 1).
At first the S6)version is displayed. -he digits above the 2. arro! sho! the version
(e.g. 1*).
&hen scrolling do!n !ith the @arro! do!n ,ey@ the ('8( number is displayed.
-he I on the left side indicates that this is the I?BI.
2 9S data$
-his data is only important for the production: not for service purposes.
# S.eech.ath)test$
Cou can select this item !hen you !ant to chec, the speechpath by blo!ing into the
microphone and chec,ing this noise on the earphone (!ithout beeing registered to a
base station).
3.2 Service procedures for Gigaset 4000 Comfort
isplaytest: 1oft!are/2ersion D I?BI: 1peechpath test and %etering mode)
-he items E1/ata:<att mode and 1? parameters have been implemented for
development and production purposes and are not needed in service.
microphone to earphone
into the microphone).
off the handset. No! you
1peechpath test
1&/2ersion: I?BI
%etering mode
press menu ,ey to s!itch
can see radio parameters
1!itch a direct loop from
(chec, the path by blo!ing
5ead out soft!are version
and the I?BI number
?ress Fo.,.G to tic, it and
during normal usage HHH
HHH e+ample) 97 / 9 / 00 / 09* / 100
5I / #evel
=re6uency (0...9)
-ime slot (0...11)
<ase station code
bit error rate
100 J 100K o. ,.
press 1: 0 and ; simultaneously
and ,eep pressed
s!itch on and ,eep pressed until display testpattern is visible: then release all
,eys
press ;*200
3.3 Service procedures for Gigaset 4010/ 1 Classic/ Comfort !ase statio"
Note) =or parameters I: C: option see table belo!.
'ress$ :menu)1e,:, ;, 0, <, 35200 -onl, if <=# or 4/, >, select o.tion, o1
A pos. ac,no!ledge (rising se6uence of notes) indicates that the procedure has
been accepted.
?eature < 35200 > @.tion
?ause after signal/,ey 1 / 2 1 J 700 ms
2 J 1*00 ms
' J '200 ms
Automatic attenuation correction
(dependant on country)
1 / ' 0 J off
1 J on
-ime for end of call identification
(to distinguish bet!een 2 ringing pulses of
one call !ith long pauses bet!een pulses
and 2 separate calls)
1 / 0 0 J 0 sec.
1 J (.( sec.
2 J ; sec.
' J 11 sec.
Hoo,/flash/prevention (cradle s!itch
identification) (short press on cradle s!itch/
,ey is e+tended by 1& to prevent that it is
interpreted as a press on the flash/,ey)
1 / ( 0 J 700 ms
1 J 2000 ms
?ause after line sei8ure 1 / * 1 J 1 sec.
2 J ' sec.
' J ; sec.
0 J 2.( sec.
1ystem ?IN reset ' ;*200 / /
?rogramming data on an address 0 ;*200 1 1pecific code needed
5ead out 1&/version 0 ;*200 2 $+ample) 01002LM..
01 J 1&/variant
002 J 1&/version
5ange of ringing fre6uency recognition 0 ;*200 ' 0 J 2'/ (0 H8
1 J 20/ *0 H8
2 J 1(/;( H8
ial pulsing) pulse pause ratio 0 ;*200 0 0 J 1.( ) 1
1 J 2 ) 1
C#I? activation 0 ;*200 ( 1elect 0 (on) or 1 (off)
Aff/hoo, C#I? activation 0 ;*200 * 1elect 0 (on) or 1 (off)
Approval test * ;*200 * /
only 4igaset 001( Classic" Comfort)
?eature < 35200 > @.tion
1elect speech 1 for A% phrases (tones) 2 / 1 /
1elect speech 2 for A% phrases 2 / 2 /
1elect speech ' for A% phrases 2 / ' /
1elect speech 0 for A% phrases 2 / 0 /
4 (nfo stic1er/ lasered im.rint and stic1er on micro.rocessor
-hese are the 2 important numbers on the info stic,er.
-he first number sho!s the type of the phone.
$+ample) / 1'0 means ne! component
1'* means s!ap component
/ 7(2 means 4igaset family
/ 110++ means 0000 family
/ -he follo!ing 2 characters indicate the country.
<1 means 4ermany (1iemens)N A1 means 4ermany (?--)
C1 Austria
C0 Australia
.....
/ -he follo!ing character sho!s you the variant.
$uro/?--/2ersion: <ase !ith Classic/" Comfort handset...
/ -he last character indicates the colour.
-he second number indicates the date of production.
C- stands for <ocholt.
-he ne+t character sho!s the year of production.
N J 2001
-he last character sho!s the month of production.
1/9 J Oanuary to 1eptember
A J Actober
N J November
J ecember
Stic1er on Micro.rocessor$
S30#2-S1401-$14
...............
CT/%
L
I
N
E
S
T
A
T
E
Date: March,11,2001
T
I
M
E
Partnumber of board
&#11
5 ?ault codes
Code S,m.tom Cause
1 No ,ey function N 10 Not soldered
2 No ringing function N 11 Cold soldered
' Charging problems N12 $lectric fault
0 isplay problems N 1' %echanic fault
; <rea,ing off calls N 1; %issing component
9 ?oor call 6uality (humming: noises) N '0 irty component
11 No outgoing call possible N '; #oose component
12 No registration" no call setup N '7 Humidity damage
1' Ans!ering machine problems N '9 #ightning stro,e damage
10 ?roblems !ith use of Phands/freeF
1( 5ange too short
1* %echanical fault
17 %iscellaneous
19 1#5 (microphone/path faulty)
20 5#5 (earpiece/path faulty)
2( No failure found
2* No function
27 iverse procedures programmed !rong
00 AC/Adapter faulty
A00 1tand/by time" battery problems
A2; >eypad faulty
5 ?ault diagnosis and elimination
-here are different faults that could appear.
Not all incoming components or systems have to be faulty.
-he customer could have problems !ith the operation of the phone or
could have placed it close to a device (?C...) that affects it.
1o you !onQt identify a fault.
It could also happen: that there is a loose connection in the phone
(due to a cold soldering Roint or something else).
1o the fault !onQt appear each time you test the phone.
-here are different possibilities to test a phone depending on the information
you received !ith the phone.
&.1 'u"ctio"al Test
-here is an incoming and an outgoing test.
-he difference bet!een them is that in the outgoing test you ma,e a reset
on the component after testing in case of s!ap (to deregister: reset ?IN and
set to factory defaults).
@utgoing test -s,stem/$
1) isplaytest 0000 Classic)
%obile unit is s!itched off.
?ress 1: 0 and ; simultaneous and hold do!n !hile s!itching on.
?ress any ,ey to alter pattern.
2) Charging/test)
%obile unit is s!itched off.
?ut mobile unit into charging cradle.
Ane segment of the battery display has to start blin,ing automatically
!hen putting in.
') -here are 2 possibilities of testing the fundamental functions of the telephone)
1) -est !ith ?<I (private branch e+change))
a) 5inger test (not for Comfort base stations)
b) ialling test
c) Audible test of telephone in transmit and receive direction (speech)
!ith the help of a second phone connected to the ?<I.
2) -est !ith telephone tester: if e+isting (e.g. &?4 1000))
/ 5inger test (not for Comfort base stations)
/ C resistance and isolation resistance (only for base station test)
/ -esting the dial information (only for base station test)
/ -esting the flash hoo,s!itch (signal ,ey) (only for base station test)
/ Audible test of telephone in transmit direction (1#5)
/ Audible test of telephone in receive direction (5#5)
0) %a,e a fundamental reset on the base station you !ant to test in case of s!ap)
isconnect mains.
?ress paging ,ey under the base station and hold do!n.
?lug in AC/ adapter.
Hold ,ey pressed for 2( seconds. 5elease paging ,ey.
-he base station is no! set to factory defaults.
-he system code is set to 0000 and all mobile units are deregistered.
() 5eset handset to factory defaults in case of s!ap)
(ncoming test$ only step 1 to '
&.2 (ecog"itio" of t)pical customer pro!lems
-his chapter sho!s the incoming department !hich fault code refers to !hich
problem and !hich component is faulty.
1ome problems concerning the mobile unit (not possible to s!itch onN not possible to
registerN acoustic problemsN charging problems ...) could be caused by humidity.
1o you !ill have to open the mobile unit (opening tool) and loo, for trac,s of a
humidity damage.
%any problems concerning the base station could be caused by lightning stro,e.
1o you !ill have to open the base station and loo, for trac,s of a lightning stro,e.
?roblem 1)
-he customer canSt hear the other subscriber during a call
(or hears his speach at a lo! volume).
&hen he blo!s into the microphone he canAt hear his noises on the earpiece.
=ault code) 2 20 (5#5)
=aulty component) %obile unit
&hen he blo!s into the microphone he can hear his noises on the earpiece.
=ault code) 2 20 (5#5)
=aulty component) <ase station
?roblem 2)
Ather subscribers canSt hear the customer during a call
(or hear his speach at a lo! volume).
&hen he blo!s into the microphone he canAt hear his noises on the earpiece.
=ault code) 2 10 (1#5)
=aulty component) %obile unit
&hen he blo!s into the microphone he can hear his noises on the earpiece.
=ault code) 2 10 (1#5)
=aulty component) <ase station
?roblem ')
-he customer canSt s!itch on his mobile unit.
Chec, the batteries and insert ne! ones for testing.
=ault code) 2 25 (no function)
=aulty component) %obile unit
?roblem 0)
-he customer canQt call or" and canQt be called (no ringing).
His mobile unit seems to !or, properly.
Chec, the "C)ada.ter first.
=ault code) 2 1 (no ,ey function): 244 (AC/Adapter faulty)
or 2 11 (if onl, no outgoing call possible and AC/Adapter o,)
=aulty component) AC/adapter or base station
?roblem ()
-he segment of the battery display doesnQt start blin,ing !hen charging.
Chec, the batteries and insert ne! ones for testing.
Chec, the charging cradle (golden device).
=ault code) 2 # (charging problems (if batteries are o.,.))
=aulty component) batteries or mobile unit or base station" charging cradle
?roblem *)
-he mobile unit or the base station doesnQt ring.
Chec, AC/adapter (if base station) or batteries and insert ne! ones for testing.
!he 4010/15 Comfort base station doesnBt have a ringer
Classic base station must ring.
=ault code) 2 2 (no ringing function)
=aulty component) %obile unit or base staion
?roblem ;)
1ome characters are not visible or only sometimes visible.
=ault code) 2 4 (isplay problems)
=aulty component) %obile unit
?roblem 7)
-he customer has caused visible mechanical damages.
=ault code) 2 15
=aulty component) %obile unit or base station
?roblem 9)
-here can be various possibilties.
$+ample) -he client claims that he canQt set up an outgoing call or the ringing volume
is too lo!. Chec, the programmed procedures (see chapter ?rocedures).
=ault code) 2 2; (diverse procedures programmed !rong)
=aulty component) %obile unit or base station
?roblem 10)
-he customer claims that the connection brea,s off if he tries to go a!ay from the
base station. Inside buildings the range should be up to (0 m: but if there are
ferroconcrete/!alls bet!een mobile unit and base station the radio contact can
brea, off due to absorbtion and reflections at the !all.
-est the range by pic,ing up the handset and going a!ay from the base
station for the desired distance (no !alls bet!een).
If there is still a problem chec, !hich component is faulty by using a golden device.
Note that (0 m is the ma+imum range inside buildings. epending on the design of
the device and ho! the customer holds it (hand close to antenna and bet!een base
station and antenna decreases range) the range could decrease. -he different
4igaset models have slightly different ranges (best range has the ?oc,et handset).
=ault code) 2 15 (5ange too short)
=aulty component) %obile unit or base station
?roblem 11)
-he connection brea,s off sometimes during a call.
Chec, the batteries and insert ne! ones for testing.
If they are o.,. and there is still a problem use a golden device to find out !hich
component is faulty.
=ault code) 2 3 (<rea,ing off calls)
=aulty component) %obile unit or base station
?roblem 12)
-he customer claims that there is a poor call 6uality or that there are noises audible
during a call (humming...). -he noises could also be audible on the earphone of the
other subscriber !hen problems in transmit direction. Chec, the call 6uality.
If the customer !as right ta,e a golden device to identify the faulty component.
=ault code) 2 0 (?oor call 6uality (hummung: noises))
=aulty component) %obile unit or base station
?roblem 1')
-he customer claims that his mobile unit doesnQt ring (incoming call) or he claims
that he canQt set up an outgoing call.
-he mobile unit doesnQt ring !hen pressing the paging ,ey.
-he display/sign referring to the radio connection is blin,ing.
0000 Comfort) ?ress menu and select @handset settings@: then choose
@select .base@. If there is no tic, on any base station the handset is not registered.
-he mobile unit has no connection or has lost the connection to the base station.
-ry to register the mobile unit to the base station.
?roblem 10)
-he customer claims that there is no function !hen pressing any ,ey.
-here could also be problems !hen pressing some ,eys.
=ault code) 2 1 (No ,ey function)
=aulty component) %obile unit
&.3 C*ec+ of complete s)stem ,it* fault descriptio" of customer
-ry to reconstruct the fault using the description of the customer.
Chec, the batteries and the AC/adapter.
=ind out !hether the customer has programmed something !rong
by chec,ing the procedures concerned.
If that !as not successful ma,e an incoming test.
If there is a fault try to find out !hich component is faulty by registering on a
golden device and testing again (deregister it from the golden device after testing).
5egister s!ap component to customer component.
&.4 C*ec+ of complete s)stem ,it*out fault descriptio" of customer
Chec, the batteries and the AC/adapter if e+isting.
%a,e an incoming test.
If there is a fault try to find out !hich component is faulty by registering at a
golden device and testing again (deregister it from the golden device after testing).
5egister s!ap component to customer component.
&. C*ec+ of compo"e"t ,it* fault descriptio" of customer
5egister component to golden device.
-ry to reconstruct the fault using the description of the customer.
Chec, the batteries (handset) or the AC/adapter (base station).
=ind out !hether the customer has programmed something !rong
by chec,ing the procedures concerned.
If that !as not successful ma,e an incoming test
eregister customer device from golden device after testing.
&.& C*ec+ of compo"e"t ,it*out fault descriptio" of customer
5egister component to golden device.
Chec, the batteries (handset) or the AC/adapter (base station).
%a,e an incoming test.
eregister customer device from golden device after testing.
&.- .loc+ diagrams of *a"dsets
531 Classic handset
<%C 1?
isplay
>eypad

%CB

?eripherals
Analogue
=ront
$nd
?o!er/
Control
AC
$T?5A%
5=/part
3':*2
32.*(2
Charger s!itch
?%<;;20
-emp
532 Comfort handset
Headset
Interface /.$T 03.&/ ma12
An" off/,ey
"ntenna
$
2
?5A% 0>
CS2
?ilter
#57
LM 4;31
72C2C
407
("11u
De,.ad
Handsfree/#$
LC2)Module
isplay illumination
(nverting
S4itch
%&I/
#$
+?).art
SC 14405
<attery
&and
257
#57
"dEustment
&et4or1
722 257
72C2C
Ch!"#!
$%&'(h
5D +"M
?o!er/
Control
#;4D +@M
%icroprocessor
%MC
2S' FGandsfree
Analogue
=ront/$nd
-emp.
1ensor
407
&.# (epair of mo!ile u"it Gigaset 4000 Classic a"d Comfort
S.ecial eHui.ment -same tools as for G2000 I G#000/$
Apening/tool 42000 (left): 4'000 (modified pliers) and <attery/dummy 4'000)
5;1 C*.loded vie4 G4000 Classic
5;2 C*.loded vie4 G4000 Comfort
5;# 2isassembling
CS2 regulations have to be follo4ed J
&.#.3.1 'irst alter"ative 0valid for !ot* *a"dsets2
=irst and recommended opening procedure (fastN housing !ill be destroyed))
Needed material) Apening/tool 4igaset '000 and battery dummy 4igaset '000
Insert pliers in belt/clip/hole and press to open upper part of the housing.
o the same in the other belt/clip/hole.
Insert pliers in charging/contact/hole and press to open lo!er part of the housing.
If necessary do the same in the other charging/contact/hole.
Insert battery dummy 4'000 in battery compartment.
?ull the board evenly in order to get upper and lo!er spring at the same time out of
the battery compartment.
-he loudspea,er of the Comfort handset can be reused !hen using ne! case shells.
Oust remove snap hoo,s (red circles) !ith a sidecutter and lift loudspea,er.
&.#.3.2 Seco"d alter"ative 0Comfort *a"dset2
1econd alternative !ith 42000 opening tool (slo!: but housing could .ossibl, be
reused (not for s!ap)N please chec, hoo,s on the housing carefully after opening).
-he location of the hoo,s compared to Classic is different (especially belt clip hoo,).
Insert opening tool 42000 in the above described position bet!een both hoo,s (red
rectangles). After inserting push the tip of the tool do!n!ards (red arro!) and press
the other end do!n (green arro!) in order to lift the upper case shell. If necessary
insert a second opening tool 42000 in the hoo, area (red rectangles) and try so to
lift the upper case shell.
o the same on the opposite side of the handset.
Insert the tool in the above described position and try to disengage the belt clip hoo,.
o the same on the opposite side of the handset.
?ull on both case shells in order to open the handset.
Insert battery dummy 4'000 in battery compartment.
?ull the board evenly in order to get upper and lo!er spring at the same time out of
the battery compartment.
&.#.3.3 Seco"d alter"ative 0Classic *a"dset2
1econd alternative !ith 42000 opening tool (slo!: but housing could .ossibl, be
reused (not for s!ap)N please chec, hoo,s on the housing carefully after opening).
Insert opening tool 42000 in the above described position bet!een both hoo,s (red
rectangles). After inserting push the tip of the tool do!n!ards (red arro!) and press
the other end do!n (green arro!) in order to lift the upper case shell. If necessary
insert a second opening tool 42000 in the hoo, area (red rectangles) and try so to
lift the upper case shell.
o the same on the opposite side of the handset.
Insert the tool in the above described position and try
to disengage the belt clip hoo, (red circle) by pressing
it do!n!ards.
o the same on the
opposite side of the
handset.
?ull on both case shells in order to open the handset.
Insert battery dummy 4'000 in battery compartment.
?ull the board evenly in order to get upper and lo!er spring at the same time out of
the battery compartment.
&.#.3.4 (eplaceme"t of displa) covers
1. Classic display)
1nap the 2 hoo,s on the bottom open (1).
-hen lift the display carefully until the 2 snap
hoo,s on the top open (2).
-o reassemble the display you Rust need to press
the ne! cover gently on its place.
2. Comfort display)
Insert the opening tool 42000 bet!een both plastic parts (cover and bottom) and
press do!n in order to open the first hoo, (red rectangle).
o the same on the other side.
Insert the tool on one of the sides (red arro!) bet!een both plastic parts and press
do!n to open the other hoo,s (red circle).
-o reassemble the display you Rust need to press the ne! cover gently on its place
so that all 0 hoo,s engage.
1
2
5;4 "ssembling
CS2 regulations have to be follo4ed J
Needed material) none
Bse the e+ploded vie! as a help to see ho! and !here the components are located.
Insert ,eypad: earphone and light conductor in upper case shell.
Insert board in upper case shell (note that earphone and ,eypad is fi+ed correctly).
If necessary fi+ the loudspea,er (only Comfort) in lo!er case shell.
Close handset !ith lo!er case shell by pressing both case shells together !ith your
hands.
'a, attention on the batter, contact s.rings on board
Ma1e an o.tical ins.ection of the batter, contact s.rings after4ards
'ut in batteries and chec1 s.ring tension
S4itch the handset on to chec1 correct function of batter, contact s.rings.
5;5 %oard La,out Gigaset 4000 Classic
5;5 %oard La,out Gigaset 4000 Comfort
5;3 Mobile unit fault, due to humidit,
&ote$ ue to some measures in order to reduce humidity damages (coating on the
board (,eypad side): ,eypad optimised...) the scrap criteria for humidity damages
changes.
/ <oards !ith o+idation on the ,eypad side do not have to be scrapped any more
because a coating on the board prevents that humidity gets to the other layer.
/ <oards !ith humidity damages on the component side still have to be scrapped.
#oo, at all electronic components on the bac, side. o not open the 5=/?art.
5emaining flu+ on the component side could loo, similar to a humidity damage
(!hite deposits) but it !ill disappear !hen heating it up !ith a hot air blo!er.
+ecommendation$
&hen you are not sure !hether deposit is humidity or flu+: heat the area concerned
!ith a hot air blo!er and scrap the unit only !hen deposit doesnQt disappear.
5
&o scra.
?lu*
&o scra.
&o scra.
?lu*
Gumidit,
))K scra.
5;; SL+ -micro.hone).ath fault,/
=ault code) 19
Affected unit) 4igaset 0000 Classic" Comfort
Components)
%icrophone
Needed e6uipment)
1oldering iron
&or,ing material)
esolder !ic,
1older

iagnosis)
-he diaphragm of the microphone is affected by humidity or nicotine !ith increasing
age or the microphone could be electrically faulty. -here !ill be a higher attenuation
!hen measuring 1#5 (sending loudness rating). In most cases the microphone is
defective.
5epair by component e+change)
5emove the microphone by desoldering the 2 solder Roints.
Cou can also heat up both pins simultaneously !ith a broad soldering iron tip and
turn the board upside do!n: letting the microphone fall out.
Clean pads !ith desoldering !ic, and replace it by a ne! component after!ards.
"ttention$ "void e*cessive heat -2 seconds ma*imum/J
-est)
?ut the repaired board in a testhousing.
%a,e a sidetone chec, by blo!ing into the microphone and chec,ing the volume
of the noise on the earphone.
If there is a telephone tester !ith acoustic testhead ma,e a 1#5/test and chec,
!hether the attenuation is o.,..
5;0 +L+ -ear.hone).ath fault,/
=ault code) 20
Affected unit) 4igaset 0000 Classic" Comfort
Components)
$arphone
Needed e6uipment)
%ultimeter
&or,ing material)
none
iagnosis)
-he diaphragm of the earphone could be affected by deposits !ith increasing age.
-here !ill be a higher attenuation !hen measuring 5#5 (receiving loudness rating).
In most cases the earphone is defective.
If there is no noise audible on the earphone !hen ma,ing a sidetone chec, itQs also
possible that the !ire of the coil is cut off.
Chec, the resistance of the coil !ith a multimeter.
If you measure a nearly infinitely high resistance: the !ire may be cut off.
5epair by component e+change)
Bse ne! earphone capsule.
-est)
?ut the repaired board in a testhousing.
%a,e a sidetone chec, by blo!ing into the microphone and chec,ing the volume
of the noise on the earphone.
If there is a telephone tester !ith acoustic testhead ma,e a 5#5/test and chec,
!hether the attenuation is o.,..
&.3 (epair of !asestatio" Gigaset 4010/ 401 Classic/ Comfort
501 C*.loded vie4
Note) 4igaset 001( Classic is
e6uipped !ith a loudspea,er
502 2isassembling
CS2 regulations have to be follo4ed J
Needed material) suitable scre! driver !ith cross recess
Bnscre! the ( scre!s on the lo!er case shell.
#ift lo!er case shell.
-he loudspea,er of 001( Classic is fi+ed !ith 2 snap hoo,s.
In order to get it out insert a scre!driver in the loudspea,er part of the hoo, and
press the plastic part of the base station to disengage the hoo,. -hen lift the
loudspea,er and get !ith the scre!driver bet!een both plastic parts of the other
hoo, and turn it to disengage the hoo,. -hen ta,e out the loudspea,er.
50# "ssembling
CS2 regulations have to be follo4ed J
Needed material) suitable scre! driver !ith cross recess
?ut charger contact springs in upper case shell.
Insert board in upper case shell. %e careful 4ith the antenna: because it could be
bent (or even the pad could be lifted) !hen it is pressed against the housing
Insert loudspea,er (only 4001( Classic).
Attach the other case shell and close the device by scre!ing the ( scre!s in the
lo!er case shell.
%a,e sure that the charging contact springs are fi+ed correctly.
504 %oard La,out Gigaset 4010 Classic -C81 version/
%uLLer
505 %oard La,out Gigaset 4010 Comfort -C81 version/
505 %oard la,out Gigaset 4015 Classic -C81 version/
Not yet implemented in digital archive.
503 %oard la,out Gigaset 4015 Comfort -C81 version/
Not yet implemented in digital archive.
50; Charging .roblems
=ault code) '
Affected unit) 4igaset 0010" 001( Classic" Comfort base station
Components)
charger contact springs
charging Roints" pads
Needed e6uipment)
1oldering iron
4lass fibre pen
&or,ing material)
esolder !ic,
1older
iagnosis)
-he battery segment on the handset display doesnQt start blin,ing !hen charging.
Inspect the charging Roints" pads loo,ing for small blac, holes on the surface.
5epair by cleaning" soldering Roint" pad and component e+change)
5oughen the surface !ith a glass fibre pen.
1older the charging Roints so that there is a thin deposit of ne! solder on the Roints.
1uc, a!ay surplus solder !ith desolder !ic,.
5oughen the surface !ith a glass fibre pen.
Bse ne! contact springs.
-est)
Assemble the base station.
Chec, if battery segment on display starts blin,ing !hen charging.
500 %ase station fault, due to lightning stro1e
-he pictures are ta,en from a 4igaset 2010 base station.
Inspect the board !ith your eyes.
-he components on the photos have been damaged by lightning stro,e.