Jonathan Wittwer

1185 East Park Roadway, Coos Bay OR 97420

(T) 541-267-0789 (C) 541-252-1475 (E) JCW9764@Yahoo.com
Summary
Reliable and punctual Sales Associate who possesses an excellent work ethic and
more than 8 years in retail. Areas of expertise include inventory, cash management and
exceptional customer service.
Highlights
Inventory control procedures Organized
Cash handling accuracy Time management
Store planning and design Detail-oriented
Mathematical aptitude
High-end fashion
knowledge
Strong communication skills Excellent multi-tasker
Superb sales professional Proficient in MS Office
Accomplishments
o Awarded 4 merit increases during the first 2 years of employment.
o Routinely helped as many as 50 customers each day in a high-volume retail
outlet.
o Received numerous exceeds expectations ratings on performance
reviews.
Experience
06/2010 - 07/2012 Staples Coos Bay, OR
Inventory Assistant/Customer Service Associate
o Answered customers' questions and addressed problems and complaints in
person and via phone.
o Opened and closed the store, which included counting cash drawers and
making bank deposits.
o Helped customers select products that best fit their personal
needs.
o Maintained visually appealing and effective displays for the entire
store.
o Offered exceptional customer service to differentiate and promote the
company brand.
o Collaborated with customer service team members to give exceptional
service throughout the entire shopping and purchasing experience.
o Kept the showroom clean and maintained neat, orderly product
displays.
o Completed floor replenishment to guarantee size availability and promote
customer satisfaction.
o Communicated information to customers about product quality, value
and style.
o Balanced the needs of multiple customers simultaneously in a fast-paced
retail environment.
o Built and maintained effective relationships with peers and upper
management.
o Processed shipments and maintained organized stock shelves.
o Processed all sales transactions accurately and in a timely fashion.
o Unloaded trucks, stocked shelves and carried merchandise out on the
floor for customers.
01/2010 - 06/2010 Grocery Outlet Coos Bay, OR
Customer Service Associate
o Answered customers' questions and addressed problems and complaints in
person and via phone.
o Helped customers select products that best fit their personal needs.
o Maintained visually appealing and effective displays for the entire
store.
o Kept the showroom clean and maintained neat, orderly product displays.
o Completed floor replenishment to guarantee size availability and promote
customer satisfaction.
o Communicated merchandise needs and issues to appropriate supervisors in
a timely fashion.
o Balanced the needs of multiple customers simultaneously in a fast-
paced retail environment.
o Unloaded trucks, stocked shelves and carried merchandise out on the
floor for customers.
06/2007 - 06/2009 Fred Meyer Jewelers Coos Bay, OR
Sales Associate
o Processed shipments and maintained organized stock shelves.
o Informed customers about all product lines and services offered by the
company.
o Answered customers' questions and addressed problems and complaints in
person and via phone.
o Opened and closed the store, which included counting cash drawers and
making bank deposits.
o Helped customers select products that best fit their personal
needs.
o Maintained visually appealing and effective displays for the
entire store.
o Exceeded personal sales goals for 3 quarters in a row.
o Educated customers on product and service offerings.
o Offered exceptional customer service to differentiate and promote the
company brand.
o Consulted with customers on the latest styles and trends.
o Collaborated with customer service team members to give exceptional
service throughout the entire shopping and purchasing experience.
o Built customer confidence by actively listening to their concerns
and giving appropriate feedback.
o Built and maintained effective relationships with peers and upper
management.
05/2005 - 07/2007 Fred Meyer Coos Bay, OR
Customer Service Associate
o Answered customers' questions and addressed problems and complaints in
person and via phone.
o Opened and closed the store, which included counting cash drawers and
making bank deposits.
o Helped customers select products that best fit their personal
needs.
o Maintained visually appealing and effective displays for the
entire store.
o Educated customers on product and service offerings.
o Offered exceptional customer service to differentiate and promote the
company brand.
o Collaborated with customer service team members to give exceptional
service throughout the entire shopping and purchasing experience.
o Kept the showroom clean and maintained neat, orderly product
displays.
o Built customer confidence by actively listening to their concerns
and giving appropriate feedback.
o Completed floor replenishment to guarantee size availability and promote
customer satisfaction.
o Communicated information to customers about product quality, value
and style.
o Balanced the needs of multiple customers simultaneously in a fast-paced
retail environment.
o Offered direction and gave constructive feedback to motivate team
members.
o Built and maintained effective relationships with peers and upper
management.
o Directed strategic and brand-appropriate marketing initiatives to improve
presentation and maximize sales.
o Processed shipments and maintained organized stock
shelves. Processed all sales transactions accurately and in
a timely fashion.
o Unloaded trucks, stocked shelves and carried merchandise out on the
floor for customers.
Education
2014 Southwestern Community College, Coos Bay, OR, United States
o Business Management and Entrepreneurship
Associate of Science
o Emphasis in Business Management.
o Recipient of ETI Scholarship.
o Coursework in Business, Communications and Organizational Psychology.